About Touchpoint
Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation.
Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.
Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.
Evaluating Touchpoint for your Customer Loyalty Management need?
Our AI advisor, Wyz, harnessed 1970 insights from peers and experts who used Touchpoint to help you determine how well it fits your Customer Loyalty Management needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Touchpoint solves your Customer Loyalty Management needs.
Peer and Expert Opinions
for
Touchpoint
Goals
Increase sales & revenue and Enter new markets internationally or locally are the most popular goals peers achieved using Touchpoint .
Channels
It is the best suited for e-mail, mobile, mobile app, channels.
Processes
Peers recommend helpdesk management, communication management, engagement management, as the business processes that they have been most satisfied while using Touchpoint .
Read Peer and Expert Experience for Business Use Cases
Helpdesk management With Mobile
Communication management With E mail
Sending & publishing communications With E mail
Tracking & monitoring communications With E mail
Engagement management With Mobile and Mobile app
Engaging and following up With Mobile and Mobile app
Groups management With Mobile and E mail and Mobile app
Contact list management With E mail
Tracking contacts With E mail
Training & onboarding With Website
Membership management With Mobile and Mobile app
Offer management With Mobile and Mobile app
Advertisement With E mail
Campaign management
Touchpoint management With Mobile and Mobile app
Loyalty management With Mobile and Offline and Point of sale and Mobile app
Customer case management
Lifetime value management
Generation of new leads
Customer feedback management
Popular Business Setting
for
Touchpoint
Top Industries
- Religious Institutions
- Non-Profit Organization Management
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Touchpoint to Increase sales & revenue and Enter new markets internationally or locally
Verify if it works for youTouchpoint Alternatives
Peer and Expert Opinion on Features
for
Touchpoint
- Low
- Medium
- High
Recording
Personalization
Dashboard
Alerts: popups & Notifications
Templates
IT and Other Capabilities
for
Touchpoint
- Low
- Medium
- High
data
Data Export
Data Import
Support
Chat Support
Email Support
24/7 Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Touchpoint
