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4.29 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1970 Reviews, Testimonials & Expert Opinions)
(1970 Reviews, Testimonials & Expert Opinions) | POS solution offers robust control, rich reporting, and rapid

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About Touchpoint

Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation.

Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.

Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.

Evaluating Touchpoint for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1970 insights from peers and experts who used Touchpoint to help you determine how well it fits your Customer Loyalty Management needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Touchpoint solves your Customer Loyalty Management needs.

Peer and Expert Opinions
for Touchpoint


Increase sales & revenue and Enter new markets internationally or locally are the most popular goals peers achieved using Touchpoint .

Other goals:

  • Improve brand engagement
See all goals See less goals


It is the best suited for e-mail, mobile, mobile app, channels.

Other channels:

  • social media
  • Facebook
  • phone calls
  • user generated content
  • blogs
  • website
  • newsletter
  • offline
  • point of sale
  • trade shows
See all channels See less channels


Peers recommend helpdesk management, communication management, engagement management, as the business processes that they have been most satisfied while using Touchpoint .

Read Peer and Expert Experience for Business Use Cases

Helpdesk management With Mobile

Communication management With E mail

Sending & publishing communications With E mail

Tracking & monitoring communications With E mail

Engagement management With Mobile and Mobile app

Engaging and following up With Mobile and Mobile app

Groups management With Mobile and E mail and Mobile app

Contact list management With E mail

Tracking contacts With E mail

Training & onboarding With Website

Membership management With Mobile and Mobile app

Offer management With Mobile and Mobile app

Advertisement With E mail

Campaign management

Touchpoint management With Mobile and Mobile app

Loyalty management With Mobile and Offline and Point of sale and Mobile app

Customer case management

Lifetime value management

Generation of new leads

Customer feedback management

See allless Activities

Popular Business Setting
for Touchpoint

Top Industries

  • Religious Institutions
  • Non-Profit Organization Management
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Touchpoint to Increase sales & revenue and Enter new markets internationally or locally

Verify if it works for you

Peer and Expert Opinion on Features
for Touchpoint

  • Low
  • Medium
  • High




Alerts: popups & Notifications


IT and Other Capabilities
for Touchpoint

  • Low
  • Medium
  • High


Data Export

Data Import


Chat Support

Email Support

24/7 Support

Phone Support


AI Powered

Custom Reports


Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Touchpoint

Vendor Profile Details

Company Name
HQ Location San Francisco Bay Area, Silicon Valley, West Coast
Employees 11-50