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Compare Tapmango vs Touchpoint

Comparison Summary

For Tapmango vs Touchpoint comparison, Our AI algorithm looked at 2515 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and Touchpoint to solve their respective business needs.

Pros and cons of Tapmango and Touchpoint

Tapmango is more suited to businesses that require Loyalty Management and Engagement Management with Mobile where as Touchpoint is focused towards Helpdesk Management with Mobile and Engagement Management with Mobile .

Both Tapmango and Touchpoint are Customer Loyalty Management software, peers recommend Tapmango for customise loyalty program where as Touchpoint is more known for communication management .

logo Tapmango

Focus area

Tapmango is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than Tapmango for

Software Failure Risk

  • medium

About

Customer Loyalty and Online Ordering Platform

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Age

2009

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

43

33

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


membership management




touchpoint management


payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting