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FellaFeeds: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: FellaFeeds
Brand: FellaFeeds
Rating: 4.0 (642 reviews)

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FellaFeeds Product Overview

FellaFeeds tackles the challenge of collecting and managing customer feedback efficiently. By digitizing feedback through tablets and smartphones, it simplifies gathering insights from customers. This app not only collects feedback but also helps boost online reviews, a critical factor for businesses aiming to enhance their online presence. With features like real-time feedback reports, NPS, and CSAT, businesses can quickly act on customer insights to improve service and customer retention. The app's multi-channel capabilities ensure that no customer feedback is missed, providing a comprehensive view of customer satisfaction. Whether you're in retail, hospitality, or any other service industry, FellaFeeds offers a tailored solution to enhance customer loyalty and engagement.

How satisfied the customers are with FellaFeeds use-cases

Reviews

"...Gives you an insight into a real-time analytics of your customers' feedbacks and provides methods to react to them instantly...." Peer review

FellaFeeds Customer Insights, Testimonials and Case Studies

How does FellaFeeds facilitate Loyalty Management?

How does FellaFeeds address your Customer Feedback Management Challenges?

What benefits does FellaFeeds offer for Referral Management?

How does FellaFeeds facilitate Sending & Publishing Communications?

How can FellaFeeds optimize your Engagement Management Workflow?

What is FellaFeeds?

FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas.

Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It allows users to view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services.

Feallafeeds allows users to set up real-time negative feedback alerts to notify users of negative responses. Its features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.

What is FellaFeeds used for?

FellaFeeds is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Customer Feedback Management and Referral Management .

What are the top features of FellaFeeds?

Feedback surveys, Alerts: popups & Notifications and Rewards are some of the top features of FellaFeeds.

What are FellaFeeds alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for FellaFeeds.

Where is FellaFeeds located?

FellaFeeds is headquartered at SAS Tower B, Medicity, Sector 38, Gurgaon , Haryana 122003, IN.

11 buyers and buying teams have used Cuspera to assess how well FellaFeeds solved their Customer Loyalty Management needs. Cuspera uses 642 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.