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Compare Tapmango vs FellaFeeds

Comparison Summary

For Tapmango vs FellaFeeds comparison, Our AI algorithm looked at 1820 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and FellaFeeds to solve their respective business needs.

Pros and cons of Tapmango and FellaFeeds

Tapmango is more suited to businesses that require Loyalty Management and Engagement Management with Mobile where as FellaFeeds is focused towards Loyalty Management and Customer Feedback Management with Promotions .

Both Tapmango and FellaFeeds are Customer Loyalty Management software, peers recommend Tapmango for helpdesk management where as FellaFeeds is more known for referral management .

logo Tapmango

Focus area

Tapmango is better than FellaFeeds for

Software Failure Risk

  • medium

logo FellaFeeds

Focus area

FellaFeeds is better than Tapmango for

Software Failure Risk

  • medium

About

Customer Loyalty and Online Ordering Platform

FellaFeeds | Create customized feedback app to collect feedback and survey from the customer

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

28

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media

social media analytics


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


referral management


sales review & feedback



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • See 5 more

Top Channels

Channels Used

  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more
  • promotions

  • mobile

  • mobile app

  • text SMS

  • e-mail

  • social media

  • offline

  • phone calls

  • website

  • point of sale

  • chat

  • Whatsapp

  • coupons

  • Facebook

  • Twitter

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting