CUSPERA

NICE Satmetrix

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(688 Reviews)

Satmetrix: Customer Experience Management

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NICE Satmetrix
is used by peers for

Processes

customer feedback management, measuring net promoter score, engagement management

Channels

promotions, promotions, social media

Capabilities

24/7 Support, Feedback surveys, Custom Reports

Goals

Enhance customer relationships, Scale best practices, Improve brand engagement

Industry

Computer Software, Information Technology and Services, Banking

Popular Business Setting
for NICE Satmetrix

Top Industries

  • Computer Software
  • Information Technology and Services
  • Banking

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Peer Recommendations on business needs
for NICE Satmetrix

Goals

Enhance customer relationships, Scale best practices, Improve brand engagement, are the most popular goals peers achieved using NICE Satmetrix.

Channels

It is the best suited for promotions, promotions, social media, channels.

Processes

NICE Satmetrix does well for a wide range of processes. Peers recommend customer feedback management, measuring net promoter score, engagement management, as the business processes that they have been most satisfied while using NICE Satmetrix.

Read Reviews of Business Process for NICE Satmetrix

Peers used NICE Satmetrix to Enhance customer relationships and Scale best practices

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for NICE Satmetrix

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First 5 Reports are Free

IT and Other Capabilities
for NICE Satmetrix

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Nice
Company Website www.nice.com/
HQ Location 221 River St, Hoboken, New Jersey 07030, US
Employees 5001-10000
Social
Financials IPO