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NICE Satmetrix Alternatives
(1574)Customer Experience software that delivers insights, drives action, and guides you to best practices
Top 31 NICE Satmetrix Alternatives : 2025
Preferred Patron
Customer Loyalty Software Program for businesses
Preferred Patron is a customer loyalty management solution designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities within a suite. Preferred Patron currently helps businesses across the retail, automotive, healthcare, gaming, hospitality, cosmetics, salon and spa, health and fitness, golf resort and country club, and café and pub industries to increase their customer engagement and retention. ...
Preferred Patron captures all the necessary customer data including demographic data, purchase behaviors, and customer communications to help create loyalty-centric business rules. An integrated marketing management tool manages and coordinates event-triggered offer emails on a real-time basis. Preferred Patron provides various incentive-based programs such as appreciation, coupons, recognition, referral, miss you, cash back, and more.
Preferred Patron features an incentive promotions module that enables users to manage different types of promotions such as cash backs, appreciations, recognitions, referrals and mystery awards. In addition to this, users can also roll out a tablet-based visitor engagement solution where they can incentivize customers visiting their stores. Preferred Patron features multi-channel marketing, which allows users to design and send customized loyalty campaigns through multiple channels including email, SMS messages and social media.
BHN Rewards
Digital Gift Management for Marketing & Research ...
BHN Rewards is a gift management tool that helps businesses grow using powerful rewards programs that are accessible at any level by setting campaigns with real-time reporting on available rewards, redemption rates, refund totals, and budget caps with multi-account access. ...
It helps in managing campaigns, tracking and corrections to get 100% transparency into who has received, opened, and redeemed rewards. Resend rewards when required. Customized fields and recipients to store extra information and personalize tracking processes and rewarding emails. Report of total reward value claimed by each recipient to easily determine tax reporting requirements and so on.
Some of its features include Reward choice of gift cards and donations, Customized gift emails and pages, Tracking and reporting, Visa and Mastercard rewards, Recipient income reporting, Custom data fields, Recipient data masking, Enterprise compliance support, Multiple accounts under the plan and more.
Tapmango
Customer Loyalty and Online Ordering Platform
TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution empowers business in the apparel, automotive, beauty, nutrition, healthcare, and entertainment industries to build branded reward programs. ...
TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check-in. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system.
TapMango enables businesses to monitor reviews posted by their customers on online platforms like Google and Yelp. The solution can also integrate with social media platforms to allow customers to share loyalty program updates on Facebook.
Zinrelo Loyalty Rewards Program
Loyalty Rewards Program to maximize customer engagement, retention and revenue
Zinrelo is a loyalty and customer engagement platform that provides 360 degree customer engagement. It is an omnichannel loyalty platform that supports desktop, mobile and physical stores. It supports multiple dimensions of loyalty including transactional, social, advocacy, engagement and behavioral loyalty. It helps to increase repeat purchase and grow revenue. ...
Zinrelo Loyalty Rewards Program offers simplicity and flexibility in management of reward tiers, rewards dashboard, members, rewards, promotions, etc. A dedicated customer success team is assigned to each account to walk through onboarding, creatives, integration, launch and testing.
Zinrelo features data analytics to help run a data-driven campaign. Data sciences teams analyze past purchase data to deliver a best suited rewards program depending on the business. The machine learning algorithms segment users into clusters and suggest rewards strategies to target different clusters. Campaign engines can be used to run promotions for each user segment. It allows to create rewards for different activities like sharing, reviews, follow on different social media platforms.
LoyaltyLion
Data-driven engagement and online loyalty platform for ecommerce
LoyaltyLion is an ecommerce customer loyalty and engagement platform, powering growth and retention through data-driven loyalty programs. Its customer engagement platform helps small to large sized e-commerce businesses create custom loyalty programs. It allows merchants to manage customers, marketing campaigns, retention and spend rates, rewards, referrals, integrations, communication and more. ...
LoyaltyLion offers a host of features such as loyalty emails, on-site notifications/alerts, multi-device access, customizable branding, email incentives and a CSS theme editor. The platform includes a built-in dashboard that offers insights into customer activity, referral and retention analytics, loyalty program performance and real-time statistics. Additionally, it allows customers to send referrals via links or a standalone widget. LoyaltyLion’s points and rewards are designed to give customers a reason to return and spend at the user’s store.
Customers can earn points for any on-site activity, including purchases, leaving reviews or making referrals. LoyaltyLion allows customers to exchange points for rewards such as vouchers or gift cards. Users can also set custom rewards like free products or shipping. LoyaltyLion integrates with various e-commerce platforms including Shopify, Magento and BigCommerce.
Fivestars
FiveStars Customer Acquisition and Customer Loyalty Program
Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty. ...
The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.
With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.
Kangaroo Rewards
Loyalty and Marketing Platform that motivates to increase sales and drive traffic
Kangaroo is a loyalty marketing platform designed to serve businesses of all types and sizes, within any industry. The solution offers a collection of features that help organizations engage, retain, and reward customers through custom loyalty programs, automated marketing, digital gift cards, rewards, and more. ...
Kangaroo offers a wide range of features : A variety of Promotions and Offers types , integrate with Facebook and twitter so customers can share their experience and the promotions, Dashboards to give full visibility on what’s going on in store, powerful Marketing Campaign engine to send targeted and relevant offers to drive consumers to store.
Kangaroo allows users to create custom loyalty programs and personalize them to match their organization’s brand identity. Users can choose to reward customers by “visit” or by “spend” and using the QuickScan feature, customers are able to earn and redeem their points by scanning a QR code via the Kangaroo mobile app.
Thanx Software
CRM and digital engagement platform to maximize digital revenue and engage top customers
Thanx Software is a CRM and digital engagement platform for restaurants and retailers looking to maximize digital revenue and engage top customers. Thanx is a fully automated customer happiness platform for brick-and-mortar businesses. It helps brands keep their customers delighted and loyal for life. ...
Thanx has a system of record for customer data enabling smarter decisions throughout every element of business. Thanx integrated CRM, marketing automation, loyalty, feedback, and digital experience platform delivers deeper, data-driven relationships that increase same-store sales and lifetime value from top customers and acquire more who look like them. Creating long-term loyalty is about far more than rewards, which is why Thanx combines customer feedback, referral marketing and segmented, multi-channel and real-time messaging into a single platform. As a result, Thanx turns good customers into raving fans and measures the impact of every customer communication in measurable incremental revenue generated through deep integrations with credit card networks and point of sale (POS) systems.
Loyalzoo
Digital loyalty card service for independent retailers to drive customers back
Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement. ...
Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.
It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.
Loopy Loyalty
Loyalty Software to increase customer loyalty through digital stamp cards
Loopy Loyalty is a loyalty management software that provides everything required to increase customer loyalty through digital stamp cards. Loopy Loyalty enables users to create digital loyalty cards in simple steps. ...
The key features provided by Loopy Loyalty include a mobile wallet, rich customer insights, blockchain integrity, location-based messages, unlimited cards, and POS integration. Loopy Loyalty enables to drive loyalty and traffic by providing an excellent platform for sending provocative and personalized messages directly to customers’ lock screen. The POS integration enables to issue rewards and stamps by using the stamper app.
Loopy Loyalty provides unlimited cards that feature unlimited transactions and unlimited rewards. Loopy Loyalty provides a mobile wallet that provides an excellent platform for accessing the native capabilities of Google Pay and Apple Wallet, therefore, helps to deliver an excellent mobile experience.
smile.io
Loyalty programs for small businesses
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses. It features Points, VIP and referrals that allow ...
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
CrowdTwist
Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences
CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking. ...
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
APPCARD
Personalized Loyalty Marketing Programs For Retail
Appcard is an AI powered, Loyalty, personalized marketing, digital coupons and customer retention solution, enabling actionable insights into customers. It enables increased sales and ROI by delivering the right message to the right customer at the right time with the help of Machine learning and proprietary algorithms. It can be used by Multi location Retailers and Franchises, and independent grocers and brands. ...
Appcard collects item level purchase data with customer identities and consolidates it for the AI to work on and create customer profiles with spending habits, and generates promotions and rewards programs that deliver value. Customer check-in and New customer enrollment process is simple involving swiping a loyalty card or entering a mobile phone number.
Appcard Loyalty and Rewards solution enables selecting from a structured and proven program or a customized design that suits the business needs. The Data and Reporting module enables customer behaviour analytics and insights and uses machine learning for customer segmentation based on various criteria.
RepeatRewards
Loyalty Management Platform to turn loyal customers into spokespeople and reward them for it
RepeatRewards is a full-service, omnichannel marketing provider that offers effective and affordable customer loyalty software solutions. RepeatRewards' multi-channel marketing and customer loyalty management platform provides businesses with the tools they need to grow the business. ...
RepeatRewards allows customers to enrol in loyalty programs in-store, online, via SMS, or through a mobile app, and offers custom-designed key tags and membership cards. To increase customer engagement and brand recognition, brandable loyalty apps give full access to a customizable suite of features to empower customer loyalty programs and increased consumer engagement. Gift cards allow to turn a one-time visitor into a lifelong customer by getting new customers through their door. Refer-A-Friend program allows loyalty members to refer friends and get rewarded. Members share their business via emails that invite friends to join. Survey responses are then tracked for their review through dashboard and rewards to respondents are automatically sent as designate.
RepeatRewards offers multi-channel marketing tools that enable users to easily send out targeted campaigns to customer segments by SMS, email, direct mail, or mobile app.
Kobie Loyalty Cloud
Loyalty Marketing Tool to drive customer loyalty.
Kobie Loyalty Cloud is the ultimate toolset to design, manage, measure and optimize your loyalty efforts. The KLC consists of two sets of modules. Marketing modules offer the ability to create the rich, rewarding experiences that drive desired behaviors all along the customer journey. Consumer modules enable customers to interact directly with programs and brands, providing customer support and fulfillment capabilities. The Kobie Loyalty Cloud is powered not only by transactional behaviors, but also by the emotional connections and interactions between customers and brand. ...
Voucherify
Promotion Management Software for Digital Teams to build targeted coupon, discount, referral and reward campaigns
Voucherify is a Promotion Management Software that helps companies build promotional campaigns worldwide. It’s a building block for coupons, discounts, referral, and loyalty campaigns. It helps to increase sales and revenue and improve ROI. ...
Voucherify is all-in-one sales promotion software that powers up promotions with customer attributes and third party data, create targeted promotions for every stage of the customer journey, and reach out to customers in the right place and with the right incentive.
Voucherify’s data-driven way to manage promotional experiences include sync real-time data from CRM and commerce platform, design personalized campaigns without relying on developers, automate omni-channel promotion delivery, validate promotions, track performance, and optimize campaigns for conversion.
shopkick
A Shopping App for Smartphones and Tablets
Shopkick is a shopping rewards app that helps brands and retailers keep their stores, brands, and products top of mind throughout the entire shopper journey, driving incremental engagement and sales. ...
It supports new product launches, enhances in-store product discovery, re-envision in-store demos, and amplifies product innovation. It provides high consumer engagement along the entire path to purchase. Its unique pay for performance model has been proven to deliver high ROI while driving incremental traffic, product engagement, and sales.
Shopkick’s pay-for-performance solution for brands, incentivizes in-store product engagement at-shelf and incremental purchases through rewards, and for retail solution increases basket size and loyalty while driving net new store visits and purchases, as validated by Visa Decision Science.
Antavo
Loyalty program technology for omnichannel and eCommerce, with next-gen in-store functionalities
Antavo is a loyalty management platform for brands and retailers to run omnichannel customer loyalty programs online, on mobile, and in-store. It helps to enhance customer relationships and improve brand engagement. ...
Antavo helps in building a loyal community, increase the social media presence, and discover brand advocates along with a variety of in-store technologies, including the mobile wallet and the loyalty experience kiosk. It also encourages valuable behavior of the customer by rewarding them and offer customers an unforgettable loyalty experience.
Antavo is a sophisticated and flexible loyalty system with customizable loyalty points. It motivates people to make another purchase, and avoid losing their hard-earned points, and decides when points become available for users to spend to account for returns, refunds, and the overall business strategy.
Touchpoint
Touchpoint.io | POS solution offers robust control, rich reporting, and rapid
Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation. ...
Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.
Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.
Marsello
Marketing App to turn visitors into customers and customers into repeat customers
Marsello is a Retention Marketing software that enables targeted marketing to increase customer retention and sales with a combination of data-driven automation, email, SMS, and loyalty programs. It is built for Retail and eCommerce businesses and integrates with Point-of-Sale and eCommerce platforms. It can be used in businesses of all sizes. ...
Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.
The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.
Annex Cloud
An Enterprise Customer Retention Solution that Accelerates Growth
Annex Cloud is a customer marketing software which provides customer loyalty, referral marketing and user generated content software solutions to help brands and retailers engage with their customers one-to-one. ...
It provides a customer marketing solution which are delivered online, in-store and app-based functionality for companies to engage with their customers and motivate them to choose their brand.
Key features in Annex Cloud includes: Customer Loyalty Cloud, Referral Marketing cloud and User Generated Content Cloud. Customer loyalty cloud comprises of customer loyalty, online, omni-channel, and paid membership loyalty. Referral Marketing Cloud comprises 'refer a friend', influencer marketing, and contest. User Generated Content cloud includes user generated content, visual commerce, ratings and reviews and questions & answers, which are helpful to increase conversion and enhance customer insights
Paytronix
Customer Engagement and Loyalty Programs for Restaurants & Retail Chains to create the best rewards program for your business
Paytronix is a customer engagement platform for restaurants and convenience stores that creates loyal customers who spend more, visit more, and talk about your brand more. It is a provider of reward program solutions to restaurants and retailers. ...
Paytronix’s proprietary guest engagement platform helps in managing and growing guest spend. The Company generates from one-to-one engagement with guests through mobile, social, and digital marketing tools. It also offers Express Pilots, a reward program software with campaign and messaging module, mobile applications, and data insights that helps enterprise organizations to avoid the time and expense of integrations during the pilot phase.
Paytronix Tools are in one platform: customer loyalty programs, CRM, payment solutions, and online ordering. Its proven customer loyalty solution has the greatest availability, the most high-impact features, and the best integrations with POS and ordering platforms. Paytronix covers the entire ordering experience. The online ordering system, including menu management, order assurance, and a feedback tool, ensures that you have the resources to maximize customer lifetime value. Its acquisition, engagement, and retention solution gives ownership of the customer database. It features omnichannel engagement and highly customizable promotions, coupons, and guest feedback surveys. Virtual and physical gift with product on an account, auto reload, and all-in-one loyalty and gift accounts, plus comp make this the best platform for restaurants.
SpotOn Loyalty
Loyalty Program to Turn New Customers into Regulars
SpotOn Loyalty provides Integrated Business Solutions that help small and medium-sized businesses retain customers via customizable rewards. SpotOn Loyalty's integrated POS tool allows ...
SpotOn platform offers the most comprehensive tools which include Appointments, Loyalty, Website, Mobile, Online ordering, Virtual terminal and Payroll. It turns new customers into loyal regulars with a digital loyalty program that is fully customizable and easy to use. SpotOn takes control of online reputation with powerful review monitoring software, which compiles business’s reviews from the top review sites and sends alerts any time a new review is posted. It Increases sales, reduces costs, and grows revenue with integrated online ordering that lets customers order take-out and delivery right from website or their mobile phone, without any of the expensive commissions third-party delivery services charge.
FellaFeeds
Create customized feedback app to collect feedback and survey from the customer
FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas. ...
Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It allows users to view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services.
Feallafeeds allows users to set up real-time negative feedback alerts to notify users of negative responses. Its features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.
Velti
Intelligence Mobile Marketing to actively engage with the customers through highly targeted (personalized) campaigns
Velti is a mobile marketing company with expertise in brand awareness and gamified loyalty programs using artificial intelligence and data science. It provides solutions that enable brands, advertising agencies, mobile operators and media to implement highly targeted, interactive and measurable campaigns by communicating with and engaging consumers via their mobile devices. ...
The Velti platform allows customers to use mobile and traditional media to reach targeted consumers, engage the consumer through the mobile Internet and applications, convert them into customers and continue to actively manage the relationship through the mobile channel.
Velti fully integrated solutions help customers use mobile content, applications, and communities to convert customers and build profitable, long-term relationships. Its solutions are Orpheus, Daedalus, Customer Retention and Engagement Solutions, Duel, Gamified Campaigns. Velti’s next generation solution that helps to deliver gamified customer experiences to drive revenue and growth. Its powerful Adaptive Recommendation Engine helps navigate your way through the mobile communications maze, and align your messaging campaigns with your customers’ preferences, maximizing their response rate. Velti’s customer retention and engagement solutions are built to work for both customers and users.
i2c
Empowers card issuers with the tools to deliver high-impact, personalized payments and commerce
I2c drives innovation to the global digital payments and open banking industry with a multi-function platform built for endless possibilities. It enables clients to dynamically configure payment solutions with unparalleled flexibility, agility and performance while maintaining highly secure and reliable payments. ...
I2c's agile processing platform is highly configurable and scalable. It provides unparalleled flexibility, agility, and reliability so companies can quickly and cost-effectively deploy differentiated. It engages customers in new ways and creates compelling customer experiences with easy-to-use integrated loyalty and rewards management tools.
I2c’s customers rely on to deliver profitable credit, debit, and prepaid solutions that meet the highly-differentiated needs of cardholders. Its global-ready product suite encompasses card-based, virtual and mobile payments, loyalty and back office solutions. It provides a single card solution that gives cardholders the convenience and flexibility of managing banking accounts that can transact across multiple currencies and purses.
RoboRewards
Automates marketing and increases customer base, purchase frequency and purchase volume
RoboRewards customer loyalty reward program software helps businesses to grow customer loyalty and white label partners looking to resell the software. It helps to acquire customers and increases ROI. ...
RoboRewards helps loyal customers to keep coming back and spend more via marketing automation. Also, customers tend to earn reward points for purchases, visits, and actions inside their member profile which attains in gaining customer loyalty and retention.
Features of RoboRewards that helps to increase the customer base, loyalty, and sales include flexible programs like visit check-in programs, single-tier, multi-tier, and vip programs, and so on, automation triggers, segment marketing, friend referring, social sharing and many more.
Paytm m’loyal
Deliver Highly Personalised Customer Experiences & Drive Business Growth
m’loyal is a self serve mobile loyalty, data analytics and precision marketing platform that combines the use of mobile technology, coupled with web-based CRM and visual analytics to produce amazing business results for retail brands. It helps to build brand awareness and improve business efficiency. ...
m’loyal enables retailers and B2C businesses to acquire, engage and reward the customers innovatively. It integrates with different channels to capture customers, group them based on purchase, frequency, product category usage and so on that result in higher ROI on the marketing expense of the brand.
m’loyal features include driving targeted campaigns for the right set of customers, track Campaign ROI in real-time, align different campaigns for different consumer segments, schedule proactive and reactive campaigns based on actual real-time consumer data and many more.
Extu
Exponential B2B marketing growth
Extu is a global leader in channel marketing. Extu delivers digital marketing and incentive solutions that boost sales, maximize marketing spend and exponentially grow the channel.
LoyaltyXpert
Loyalty management platform that connect and engage the business users on one platform
LoyaltyXpert is a loyalty program solution provider for small, medium and large enterprises enabling customer and employee retention. It can be deployed across industries such as manufacturing, ecommerce, FMCG, Education, Automotive and more and is available as web-based, cloud or mobile solutions. ...
LoyaltyXpert provides Brand, Channel, Customer or Custom Loyalty solutions for different industries. The Brand loyalty solution tracks consumer transactions for collecting insights on consumer purchasing patterns and enables tweaking of the program based on it.
Channel Loyalty solution enables building of better channel relationships through product awareness programs and standard loyalty practices that include channel partner reward management, channel acquisition and retention, data management and analytics and more.
Offercraft
OfferCraft - The Customer & Employee Engagement Platform
Offercraft, OfferCraft - NRT Tech enhances customer and employee engagement. The platform provides innovative solutions for improved interaction and satisfaction.
