CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
Popular Business Setting
Peer Recommendations on business needs
Enhance customer relationships, Improve brand engagement, Increase customer life time value, are the most popular goals peers achieved using CrowdTwist.
It is the best suited for social media, social media, omnichannel, channels.
CrowdTwist does well for a wide range of processes. Peers recommend engagement management, engaging and following up, loyalty management, as the business processes that they have been most satisfied while using CrowdTwist.
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