CrowdTwist Overview
CrowdTwist powers innovative loyalty programs by tracking and rewarding diverse customer behaviors. Brands can use predictive analytics to offer personalized benefits, enhancing customer relationships and retention.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using CrowdTwist.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CrowdTwist.
CrowdTwist Use-Cases and Business Priorities: Customer Satisfaction Data
CrowdTwist works with different mediums / channels such as Omnichannel. Promotions. and Social Media.
CrowdTwist's features include Gamification, Rewards, Personalization, etc. and CrowdTwist support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also CrowdTwist analytics capabilities include Custom Reports, and Analytics.
Reviews
"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue." - Kellen Fitzgerald
Peer review evidence (same sources as the product rating summary)
"...We sincerely appreciate the CrowdTwist team s commitment and passion to supporting the development of the Groundbreakers Loyalty Program from inception to launch...." Peer review by Jackie Kazaleh, D2C Small Business & Loyalty Manager, Carhartt
"...And according to Accenture, brand engagement is the key to a millennial s loyalty. ..." 22 Interesting Customer Loyalty Facts & Statistics
"...We could see Oracle s services becoming more customer oriented through targeted marketing campaigns and customer journey mappings across the Unity, Eloqua and Responsys platforms. ..." Ecosystm Snapshot: Oracle acquires CrowdTwist to strengthen their customer experience portfolio
CrowdTwist, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CrowdTwist
Top Industries
- Retail
Popular in
- Enterprise
CrowdTwist is popular in Retail, and is widely used by Enterprise,
CrowdTwist Customer wins, Customer success stories, Case studies
What benefits does CrowdTwist offer for Loyalty Management?
How can CrowdTwist enhance your Engagement Management process?
What makes CrowdTwist ideal for Campaign Management?
How does CrowdTwist address your Lifetime Value Management Challenges?
What solutions does CrowdTwist provide for Segmentation And Targeting?
193 buyers and buying teams have used Cuspera to assess how well CrowdTwist solved their Customer Loyalty Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kellen Fitzgerald Director of Marketing, Digital and Client Experience tarte |
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
Staffordshire County Council - Local Government - Large
Mastek wins Staffordshire council Oracle Cloud deal
Oracle Marketing Innovations: Loyalty and Customer Engagement.
Frequently Asked Questions (FAQ)
What buyers ask before choosing CrowdTwist
What is CrowdTwist?
CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
What is CrowdTwist used for?
What are the top features of CrowdTwist?
What are CrowdTwist alternatives?
Where is CrowdTwist located?
Peers used CrowdTwist for loyalty management and engagement management
CrowdTwist Competitors
CrowdTwist Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
CrowdTwist Integrations
CrowdTwist integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for CrowdTwist
Overall Risk Meter
Top Failure Risks for CrowdTwist
Oracle Corporation News
Marvell, Microsoft and Oracle Establish OCP Working Group to Standardize Data Center Hardware Security
Oracle, Marvell, and Microsoft have formed a new Open Compute Project (OCP) working group to standardize a silicon-based integrated hardware security module (HSM) for cloud and hyperscale data center infrastructure. This collaboration aims to enhance security by embedding HSM capabilities directly into servers, reducing latency and improving scalability. An initial draft of the technical specification will be released at the 2026 OCP Global Summit.
Vertex Delivers Enhanced Value to Customers with Vertex O Series Tax Engine for Oracle Deployed on Oracle Cloud
Vertex's O Series Tax Engine for Oracle has achieved Oracle Validated: Oracle Cloud Infrastructure Expertise and is now available on the Oracle Marketplace. This integration allows Oracle Cloud customers to streamline tax determination and calculation, enhancing accuracy and scalability. The solution processes over 150 million transactions monthly, offering a centralized tax management system.
NetApp, Oracle launch fully managed cloud storage service
Oracle and NetApp have jointly launched a fully managed cloud storage service, OCI NetApp Storage Service, on Oracle Cloud Infrastructure (OCI). This service integrates NetApp's ONTAP data management capabilities with OCI, enabling enterprises to migrate and manage AI and enterprise workloads seamlessly. It offers consistent data management, high availability, and security for mission-critical workloads across on-premises and cloud environments.
UAE Business: NetApp, Oracle launch fully managed cloud storage service
Oracle and NetApp have launched a fully managed cloud storage service, OCI NetApp Storage Service, which integrates NetApp's ONTAP data management capabilities natively into Oracle Cloud Infrastructure. This collaboration aims to simplify data migration and management for enterprise workloads, offering high availability, security, and consistent performance across cloud and on-premises environments.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
