About CrowdTwist
CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
Evaluating CrowdTwist for your Customer Loyalty Management need?
Our AI advisor, Wyz, harnessed 523 insights from peers and experts who used CrowdTwist to help you determine how well it fits your Customer Loyalty Management needs.
Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CrowdTwist solves your Customer Loyalty Management needs.
Customer Testimonials
Kellen Fitzgerald
Director of Marketing, Digital and Client Experience
tarte
Kellen Fitzgerald
Director of Marketing, Digital and Client Experience
tarte
Case Studies
Peer and Expert Opinions
for
CrowdTwist
Goals
Improve brand engagement and Enhance customer relationships are the most popular goals peers achieved using CrowdTwist .
Channels
It is the best suited for omnichannel, social media, website, channels.
Processes
Peers recommend engagement management, loyalty management, social media management, as the business processes that they have been most satisfied while using CrowdTwist .
Read Peer and Expert Experience for Business Use Cases
Engagement management With Omnichannel and Social media
Engaging and following up With Omnichannel
Loyalty management With Omnichannel
Create engagement based loyalty With Omnichannel
Social media management With Social media
Social media analytics With Social media
Managing social media account With Social media
Campaign management
Lifetime value management With Omnichannel
Segmentation and targeting With Website
Sales document management
Content management
Competitive intelligence
Popular Business Setting
for
CrowdTwist
Top Industries
- Retail
Popular in
- Enterprise
Peers used CrowdTwist to Improve brand engagement and Enhance customer relationships
Verify if it works for youCrowdTwist Alternatives
Peer and Expert Opinion on Features
for
CrowdTwist
- Low
- Medium
- High
Personalization
Capture information
Predictive analytics
IT and Other Capabilities
for
CrowdTwist
- Low
- Medium
- High
data
Data Export
Data Import
Support
24/7 Support
Chat Support
Email Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for CrowdTwist
Vendor Profile Details
