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CrowdTwist

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(523 Reviews, Testimonials & Expert Opinions)
(523 Reviews, Testimonials & Expert Opinions)

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

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About CrowdTwist

CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.

With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.

Evaluating CrowdTwist for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 523 insights from peers and experts who used CrowdTwist to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CrowdTwist solves your Customer Loyalty Management needs.

Customer Testimonials

Kellen Fitzgerald

Director of Marketing, Digital and Client Experience

tarte

Kellen Fitzgerald

Director of Marketing, Digital and Client Experience

tarte

With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue.

Case Studies

Case Study tarte

Tarte designs a loyalty program that customers love

Read Story →

Tarte designs a loyalty program that customers love

Read Story →

Peer and Expert Opinions
for CrowdTwist

Goals

Improve brand engagement and Enhance customer relationships are the most popular goals peers achieved using CrowdTwist .

Other goals:

  • Scale best practices
  • Increase customer life time value
  • Improve digital and social presence
  • Increase sales & revenue
  • Build brand awareness
See all goals See less goals

Channels

It is the best suited for omnichannel, social media, website, channels.

Other channels:

  • offline
  • promotions
  • user generated content
  • on premises
  • blogs
  • point of sale
  • coupons
  • video
See all channels See less channels

Processes

Peers recommend engagement management, loyalty management, social media management, as the business processes that they have been most satisfied while using CrowdTwist .

Read Peer and Expert Experience for Business Use Cases

Engagement management With Omnichannel and Social media

Engaging and following up With Omnichannel

Loyalty management With Omnichannel

Create engagement based loyalty With Omnichannel

Social media management With Social media

Social media analytics With Social media

Managing social media account With Social media

Campaign management

Lifetime value management With Omnichannel

Segmentation and targeting With Website

Sales document management

Content management

Competitive intelligence

See allless Activities

Popular Business Setting
for CrowdTwist

Top Industries

  • Retail

Popular in

  • Enterprise

Peers used CrowdTwist to Improve brand engagement and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for CrowdTwist

  • Low
  • Medium
  • High

Personalization

Capture information

Predictive analytics

IT and Other Capabilities
for CrowdTwist

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Chat Support

Email Support

Phone Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for CrowdTwist

Vendor Profile Details

Company Name Oracle
Year Founded 1977
HQ Location 500 Oracle Parkway Redwood Shores, CA 94065
Employees 10001+
Social
Financials IPO