CrowdTwist Overview
CrowdTwist powers innovative loyalty programs by tracking and rewarding diverse customer behaviors. Brands can use predictive analytics to offer personalized benefits, enhancing customer relationships and retention.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using CrowdTwist.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CrowdTwist.
CrowdTwist Use-Cases and Business Priorities: Customer Satisfaction Data
CrowdTwist works with different mediums / channels such as Omnichannel. Promotions. and Social Media.
CrowdTwist's features include Gamification, Rewards, Personalization, etc. and CrowdTwist support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also CrowdTwist analytics capabilities include Custom Reports, and Analytics.
Reviews
"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue." - Kellen Fitzgerald
Peer review evidence (same sources as the product rating summary)
"...Because the company operates in an exceptionally competitive space with rapidly changing trends and high-frequency purchases, tarte needed an omnichannel customer loyalty solution to differentiate it from the competition and increase customer retention...." Case Study tarte
"...Together, Oracle and CrowdTwist will enable organizations of all sizes to deliver personalized engagement and extend loyalty and reward programs to a brand s most beneficial customer behaviors...." Oracle Buys CrowdTwist
"...We could see Oracle s services becoming more customer oriented through targeted marketing campaigns and customer journey mappings across the Unity, Eloqua and Responsys platforms. ..." Ecosystm Snapshot: Oracle acquires CrowdTwist to strengthen their customer experience portfolio
CrowdTwist, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CrowdTwist
Top Industries
- Retail
Popular in
- Enterprise
CrowdTwist is popular in Retail, and is widely used by Enterprise,
CrowdTwist Customer wins, Customer success stories, Case studies
What Are the key features of CrowdTwist for Loyalty Management?
How efficiently Does CrowdTwist manage your Engagement Management?
How does CrowdTwist address your Campaign Management Challenges?
What Are the key features of CrowdTwist for Lifetime Value Management?
What benefits does CrowdTwist offer for Segmentation And Targeting?
193 buyers and buying teams have used Cuspera to assess how well CrowdTwist solved their Customer Loyalty Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kellen Fitzgerald Director of Marketing, Digital and Client Experience tarte |
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
Oracle Marketing Innovations: Loyalty and Customer Engagement.
Frequently Asked Questions(FAQ)
for CrowdTwist
What is CrowdTwist?
CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.
With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.
Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.
What is CrowdTwist used for?
What are the top features of CrowdTwist?
What are CrowdTwist alternatives?
Where is CrowdTwist located?
Peers used CrowdTwist for loyalty management and engagement management
CrowdTwist Competitors
CrowdTwist Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
CrowdTwist Integrations
CrowdTwist integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for CrowdTwist
Overall Risk Meter
Top Failure Risks for CrowdTwist
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