CrowdTwist Overview
This is a summary of the comprehensive capabilities and benefits of CrowdTwist based on over 666 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CrowdTwist, smile.io, Paytronix, Annex Cloud, Tapmango, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CrowdTwist is right for your needs? Our Cuspera AI engine can evaluate how CrowdTwist fits your specific business needs, industry, and context. Get your personalized assessment report today.
CrowdTwist supports business activities such as:
- Loyalty Management
- Engagement Management
- Campaign Management
- Lifetime Value Management
- Segmentation And Targeting
CrowdTwist can help you with many business goals, such as Enhance Customer Relationships, Improve Brand Engagement, Scale Best Practices, Acquire Customers, Increase Customer Life Time Value, etc. It can help manage these activities if you use Omnichannel Promotions and Social Media for these needs. As a solution, CrowdTwist's capabilities include Gamification, Rewards, Personalization, etc.
CrowdTwist was founded in 1977. Retail Vertical is its biggest customer base.
Reviews
"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald
Cuspera Reviews
193 buyers and buying teams have used Cuspera to assess how well CrowdTwist solved their Customer Loyalty Management needs. Cuspera uses 666 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using CrowdTwist.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using CrowdTwist.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Omnichannel |
4.99/5 ★ |
"...CrowdTwist enables us to recognize and reward our customers for their loyalty...." Peer review by Alicia Kent, Marketing Manager, Zumiez |
| customise loyalty program |
4.96/5 ★ |
"...CrowdTwist's customer loyalty platform enables brands to unlock unique insights and incremental value through omnichannel engagement...." Peer review |
| create engagement based loyalty |
4.95/5 ★ |
"...CrowdTwist is an industry-leading provider of comprehensive multichannel loyalty and engagement solutions that are designed to drive engagement and incremental spend, thus leading to better customer data, stronger insight, and more personalized experiences...." Peer review |
| identify target customers |
4.41/5 ★ |
"...We could see Oracle s services becoming more customer oriented through targeted marketing campaigns and customer journey mappings across the Unity, Eloqua and Responsys platforms. ..." Ecosystm Snapshot: Oracle acquires CrowdTwist to strengthen their customer experience portfolio |
| Engagement Management with Omnichannel |
4.98/5 ★ |
"...And according to Accenture, brand engagement is the key to a millennial s loyalty. ..." 22 Interesting Customer Loyalty Facts & Statistics |
| engaging and following up |
4.98/5 ★ |
"...And according to Accenture, brand engagement is the key to a millennial s loyalty. ..." 22 Interesting Customer Loyalty Facts & Statistics |
| Campaign Management with Promotions |
4.54/5 ★ |
"...We could see Oracle s services becoming more customer oriented through targeted marketing campaigns and customer journey mappings across the Unity, Eloqua and Responsys platforms. ..." Ecosystm Snapshot: Oracle acquires CrowdTwist to strengthen their customer experience portfolio |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Omnichannel |
4.99/5 ★ |
"...CrowdTwist enables us to recognize and reward our customers for their loyalty...." Peer review by Alicia Kent, Marketing Manager, Zumiez |
|
| customise loyalty program |
4.99/5 ★ |
| create engagement based loyalty |
4.99/5 ★ |
| identify target customers |
4.99/5 ★ |
| Engagement Management with Omnichannel |
4.98/5 ★ |
"...And according to Accenture, brand engagement is the key to a millennial s loyalty. ..." 22 Interesting Customer Loyalty Facts & Statistics |
|
| engaging and following up |
4.98/5 ★ |
| Campaign Management with Promotions |
4.54/5 ★ |
"...We could see Oracle s services becoming more customer oriented through targeted marketing campaigns and customer journey mappings across the Unity, Eloqua and Responsys platforms. ..." Ecosystm Snapshot: Oracle acquires CrowdTwist to strengthen their customer experience portfolio |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 666 insights from peers and experts to help you assess how these CrowdTwist use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kellen Fitzgerald Director of Marketing, Digital and Client Experience tarte |
With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. Testimonial By Kellen Fitzgerald |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study tarteRead More |
Frequently Asked Questions(FAQ)
for CrowdTwist
What is CrowdTwist?
What is CrowdTwist used for?
What are the top features of CrowdTwist?
What are CrowdTwist alternatives?
Where is CrowdTwist located?
Popular Business Setting
for CrowdTwist
Top Industries
- Retail
Popular in
- Enterprise
Peers used CrowdTwist to Enhance customer relationships and Improve brand engagement
CrowdTwist Alternatives
Peer and Expert Opinion on Features
for CrowdTwist
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (76) |
| Rewards | Read Reviews (67) |
| Personalization | Read Reviews (51) |
| Capture information | Read Reviews (11) |
| Predictive analytics | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (76) |
| Rewards | Read Reviews (67) |
| Personalization | Read Reviews (51) |
| Capture information | Read Reviews (11) |
| Predictive analytics | Read Reviews (10) |
IT and Other Capabilities
for CrowdTwist
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (6) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (6) |
| Data Import | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (21) |
| Chat Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (21) |
| Chat Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Custom Reports | Read Reviews (70) |
| Analytics | Read Reviews (51) |
Software Failure Risk Guidance
?for CrowdTwist
Overall Risk Meter
Top Failure Risks for CrowdTwist
Vendor Profile Details
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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