CUSPERA

CrowdTwist

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(447 Reviews)

Drive Engagement and loyalty through personalised, omnichannel experiences

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About CrowdTwist

CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.

With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.

Peer and Expert Reviews
for CrowdTwist

Goals

Enhance customer relationships and Improve brand engagement are the most popular goals peers achieved using CrowdTwist .

Other goals:

  • Increase customer life time value
  • Improve digital and social presence
  • Increase sales & revenue
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Channels

It is the best suited for omnichannel, social media, website, channels.

Other channels:

  • promotions
  • user generated content
  • blogs
  • coupons
  • offline
  • point of sale
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Processes

Peers recommend engagement management, loyalty management, social media management, as the business processes that they have been most satisfied while using CrowdTwist .

Read Reviews of Business Process for CrowdTwist

Engagement management With Omnichannel and Social media

Engaging and following up With Omnichannel and Social media

Loyalty management With Omnichannel

Create engagement based loyalty With Omnichannel

Social media management With Social media

Social media analytics With Social media

Managing social media account With Social media

Lifetime value management With Omnichannel

Sales document management

Segmentation and targeting With Website

Sales incentive management

See allless Activities

Popular Business Setting
for CrowdTwist

Top Industries

  • Retail

Popular in

  • Enterprise

Peers used CrowdTwist to Enhance customer relationships and Improve brand engagement

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IT and Other Capabilities
for CrowdTwist

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

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Analytics

Custom Reports

Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for CrowdTwist

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First 5 Reports are Free

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Vendor Profile Details

Company Name Oracle
Year Founded 1977
HQ Location 500 Oracle Parkway Redwood Shores, CA 94065
Employees 10001+
Social
Financials IPO