CUSPERA

CrowdTwist

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(391 Reviews)

Drive Engagement and loyalty through personalised, omnichannel experiences

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About CrowdTwist

CrowdTwist is a cloud-native customer loyalty solution to empower brands to offer personalized customer experiences. Designed to help brands enhance relationships with their customers and retain clients in the long-term, CrowdTwist allows users to create loyalty incentive programs using data gathered from customer behaviour tracking.

With CrowdTwist platform businesses can incentivize their customers in order to encourage loyalty and engagement, with tools for tracking and rewarding behavior. A range of different spend and engagement behavior types can be tracked, including reading a blog or article, making a purchase, writing a review, referring a friend, following the brand on social media, and more. The built-in predictive analytics automatically gather data on website visitors and convert this data to deliver personalized, targeted content with the aim of converting or retaining these visitors.

Brands can create and deliver a benefits program to clients, and can segment their customers into groups based on demographic, behavior, purchase history, and other metrics, in order to deliver personalized benefits and rewards. CrowdTwist’s predictive algorithms can identify and create these audience segments based on historical and real-time data.

CrowdTwist
is used by peers for

Processes

engagement management, engaging and following up, loyalty management

Channels

social media, social media, omnichannel

Capabilities

24/7 Support, Personalization, Custom Reports

Goals

Enhance customer relationships, Improve brand engagement, Increase customer life time value

Industry

Retail

Popular Business Setting
for CrowdTwist

Top Industries

  • Retail

Popular in

  • Enterprise

Peer Recommendations on business needs
for CrowdTwist

Goals

Enhance customer relationships, Improve brand engagement, Increase customer life time value, are the most popular goals peers achieved using CrowdTwist.

Channels

It is the best suited for social media, social media, omnichannel, channels.

Processes

CrowdTwist does well for a wide range of processes. Peers recommend engagement management, engaging and following up, loyalty management, as the business processes that they have been most satisfied while using CrowdTwist.

Read Reviews of Business Process for CrowdTwist

Peers used CrowdTwist to Enhance customer relationships and Improve brand engagement

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for CrowdTwist

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First 5 Reports are Free

IT and Other Capabilities
for CrowdTwist

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Oracle
Company Website www.oracle.com/index.html
Year Founded 1977
HQ Location 500 Oracle Parkway Redwood Shores, CA 94065
Employees 10001+
Social
Financials IPO