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Compare CrowdTwist vs Tapmango

Comparison Summary

This comparison report of CrowdTwist vs. Tapmango is based on a specific set of business needs and context. The comparison uses 1844 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and Tapmango

CrowdTwist, Tapmango, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

Tapmango focuses on Loyalty Management, Engagement Management with Mobile, Helpdesk Management with Promotions, Campaign Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

CrowdTwist is better than Tapmango for

Software Failure Risk

  • medium

logo Tapmango

Focus area

Tapmango is better than CrowdTwist for

Software Failure Risk

  • medium

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Customer Loyalty and Online Ordering Platform

Age

1977

2009

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

34

43

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account

engaging on social media


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


generation of new leads


helpdesk management



measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


sending & publishing communications


communication management

sending & publishing communications


contact list management


training & onboarding


rating and review management



social media marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more

Top Channels

Channels Used

  • promotions

  • offline

  • mobile

  • point of sale

  • social media

  • mobile app

  • e-mail

  • coupons

  • website

  • Facebook

  • phone calls

  • text SMS

  • user generated content

  • print media

  • newspaper

  • mass media

  • radio

  • blogs

  • on premises

  • newsletter

  • video

  • See 18 more
  • promotions

  • offline

  • mobile

  • point of sale

  • social media

  • mobile app

  • e-mail

  • coupons

  • website

  • Facebook

  • phone calls

  • text SMS

  • user generated content

  • print media

  • newspaper

  • mass media

  • radio

  • blogs

  • on premises

  • newsletter

  • video

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting