smile.io Overview
Smile.io addresses the challenge of customer retention and engagement for growing businesses. It offers a user-friendly loyalty program that integrates seamlessly with Shopify, enhancing customer lifetime value (CLV). By incentivizing repeat purchases, Smile.io helps businesses increase sales and customer loyalty. The platform supports enterprise-level security and compliance, ensuring data integrity while allowing companies to tailor loyalty programs to their specific needs. Smile.io also offers compatibility with various tools, enabling businesses to create a cohesive customer experience. This solution is ideal for brands seeking to boost repeat sales and foster long-term customer relationships.
Use Cases
Customers recommend Loyalty Management, Engagement Management, Referral Management, as the business use cases that they have been most satisfied with while using smile.io.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using smile.io.
smile.io Use-Cases and Business Priorities: Customer Satisfaction Data
smile.io's features include Rewards, Gamification, Personalization, etc. and smile.io support capabilities include 24/7 Support, Chat Support, Email Support, etc. also smile.io analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community." - Nathan Woods
smile.io, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Smile.io offers loyalty programs designed to increase customer retention and engagement. Businesses can easily boost growth using this user-friendly platform.
Popular Business Setting
for smile.io
Top Industries
- Health, Wellness and Fitness
- Consumer Goods
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
smile.io is popular in Health, Wellness And Fitness, Consumer Goods, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
smile.io Customer wins, Customer success stories, Case studies
What solutions does smile.io provide for Loyalty Management?
What solutions does smile.io provide for Engagement Management?
How can smile.io optimize your Referral Management Workflow?
How efficiently Does smile.io manage your Lifetime Value Management?
How does smile.io facilitate Rating And Review Management?
55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nathan Woods COO Run Gum |
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Samantha Donohue IT Manager Evy s Tree |
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Lindsey Wilson Content Manager Packlane |
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
Death Wish Coffee - Food & Beverages
Read more →Death Wish Coffee - Food & Beverages
Read more →Getting Started with Smile.io | App Demo
Frequently Asked Questions(FAQ)
for smile.io
What is smile.io?
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.
It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
What is smile.io used for?
What are the top features of smile.io?
Who uses smile.io?
What are smile.io alternatives?
Where is smile.io located?
Peers used smile.io for loyalty management and engagement management
smile.io Competitors
smile.io Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
smile.io Integrations
smile.io integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for smile.io
Overall Risk Meter
Top Failure Risks for smile.io
Smile Inc. News
Smile x Klaviyo | The Most Complete Loyalty Integration for Email Marketers
Smile.io and Klaviyo have launched a comprehensive integration for email marketers, enabling brands to connect Smile's loyalty data directly into Klaviyo. This integration allows for personalized, automated messaging, loyalty-based segmentation, and pre-built flow templates. The collaboration aims to enhance customer engagement and drive repeat purchases by leveraging loyalty data within Klaviyo's Customer Hub.
Do Good with Your Points: Introducing the Smile x Virtue Integration | Smile News Center
Smile.io has launched the Smile x Virtue integration, enabling customers to convert loyalty points into charitable donations, supporting global and local causes. This integration, available for Smile's Growth and Plus plans, aims to enhance emotional loyalty by aligning purchases with customer values.
Introducing Smile x Gatsby: Turn Social Fans Into Loyalty Members | Smile News Center
Smile.io and Gatsby have formed a new integration to convert social media followers into loyalty program members. This collaboration allows brands to grow loyalty memberships directly from Instagram interactions, identify influential fans, and reward social actions like follows and shares. The integration aims to enhance social presence and deepen customer relationships.
Exclude specific products from earning points | Smile News Center
Smile.io introduced a new feature allowing merchants to exclude specific products from earning loyalty points. This update helps businesses protect margins by excluding low-margin or high-ticket items, encouraging sales of higher-margin products. The feature can be set up quickly in the Smile platform settings.
Smile Inc. Profile
Company Name
Smile Inc.
Company Website
https://smile.io/HQ Location
305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
Social
