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smile.io

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3480 Reviews, Testimonials & Expert Opinions)
(3480 Reviews, Testimonials & Expert Opinions)

Loyalty & reward program to maximize your customer acquisition efforts

Get Fit Assessment

About smile.io

Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.

It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.

It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.

Evaluating smile.io for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 3480 insights from peers and experts who used smile.io to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well smile.io solves your Customer Loyalty Management needs.

Case Studies

Case Study Run Gum

For us — we strive for gold. Thats how we Run ;) Having a customer experience that is engaging and that can cater to everyone's wants is crucial. ReCharge allows our customers to get their Run Gum autoshipments on their schedule and at lower costs, while Smile.io allows us to create an engaging exp...erience for the customers with every order, every referral, every day so that they can ultimately run the day.

Read Story →

For us — we strive for gold. Thats how we Run ;) Having a customer experience that is engaging and that can cater to everyone's wants is crucial. ReCharge allows our customers to get their Run Gum autoshipments on their schedule and at lower costs, while Smile.io allows us to create an engaging exp...erience for the customers with every order, every referral, every day so that they can ultimately run the day.

Read Story →

Case Study Unique Vintage

Smile really helps with our customer experience is how well it fits into our website. It’s seamless, and allowing customers to redeem their points at checkout has been a game changer for us. With our old program, it was a super involved process whereas now our customers are finding it easy and enjo...yable to spend the points they’ve earned

Read Story →

Smile really helps with our customer experience is how well it fits into our website. It’s seamless, and allowing customers to redeem their points at checkout has been a game changer for us. With our old program, it was a super involved process whereas now our customers are finding it easy and enjo...yable to spend the points they’ve earned

Read Story →

Case Study Charlie's Hustle

Our program was really well-received from the start. When we invited customers to sign up to earn new rewards, we saw a significant uptick in how many people created accounts with our store. We’re also getting way more people to interact with our site on a regular basis, and on social we’re getting... more people engaging than ever before

Read Story →

Our program was really well-received from the start. When we invited customers to sign up to earn new rewards, we saw a significant uptick in how many people created accounts with our store. We’re also getting way more people to interact with our site on a regular basis, and on social we’re getting... more people engaging than ever before

Read Story →

Peer and Expert Opinions
for smile.io

Goals

Improve brand engagement and Build brand awareness are the most popular goals peers achieved using smile.io .

Other goals:

  • Increase customer life time value
  • Improve consistency
  • Increase sales & revenue
  • Scale best practices
  • Launch new products
  • Acquire customers
  • Improve digital and social presence
  • Improve ROI
  • Enter new markets internationally or locally
  • Grow market share
  • Improve internal communications
  • Enhance customer relationships
See all goals See less goals

Channels

It is the best suited for e-mail, social media, promotions, channels.

Other channels:

  • offline
  • point of sale
  • website
  • coupons
  • mobile
  • Facebook
  • phone calls
  • video
  • Instagram
  • display advertisement
  • chat
  • text SMS
  • Slack
  • review sites
  • Amazon
  • newsletter
  • user generated content
  • blogs
  • on premises
See all channels See less channels

Processes

Peers recommend loyalty management, engagement management, helpdesk management, as the business processes that they have been most satisfied while using smile.io .

Read Peer and Expert Experience for Business Use Cases

Loyalty management

Engagement management

Engaging and following up

Helpdesk management With E mail

Referral management

Communication management With E mail

Sending & publishing communications With E mail

Social media management With Social media

Scheduling post to social media With Social media and E mail

Social media analytics

Engaging on social media With Social media and E mail

Rating and review management

Campaign management With E mail

Lifetime value management

Community building

Advertisement With Social media and Facebook and Website

Content management With E mail and Website

Content sharing With Offline and Point of sale and E mail and Website

Customer case management With Social media and E mail

Contact list management With E mail and Offline and Point of sale

Creating contact list

Sales document management With E mail and Offline and Point of sale

Digital signature With E mail and Offline and Point of sale

Promotion management With Promotions and Coupons

Discount management With Promotions and Coupons

Channel marketing

Generation of new leads

Segmentation and targeting With E mail and Offline and Point of sale

Training & onboarding

Lead engagement With Social media and Instagram and Mobile

Competitive intelligence

Customer feedback management With Promotions

Partner marketing

Products & pricelist management

Category management

Workflow management

Upselling With Website

Product marketing

Relationship management

Social media marketing With Social media and Mobile

Courses & assessment

See allless Activities

Popular Business Setting
for smile.io

Top Industries

  • Retail
  • Apparel & Fashion
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used smile.io to Improve brand engagement and Build brand awareness

Verify if it works for you

Peer and Expert Opinion on Features
for smile.io

  • Low
  • Medium
  • High

Alerts: popups & Notifications

Personalization

Templates

Dashboard

Calculator

IT and Other Capabilities
for smile.io

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for smile.io

Vendor Profile Details

Company Name Smile.io
Company Website https://smile.io/
HQ Location 305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
Social