smile.io Overview

Here’s the scoop on smile.io! We've gathered over 743 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

smile.io, Loyalzoo, Tapmango, LoyaltyLion, Loopy Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if smile.io is right for your needs? Our Cuspera AI engine can evaluate how smile.io fits your specific business needs, industry, and context. Get your personalized assessment report today.

smile.io supports business activities such as:

  • Loyalty Management
  • Engagement Management
  • Referral Management
  • Lifetime Value Management
  • Rating And Review Management

smile.io can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Build Brand Awareness, Improve Brand Engagement, etc. As a solution, smile.io's capabilities include Rewards, Gamification, Personalization, etc.

smile.io Health, Wellness and Fitness Vertical is its biggest customer base.

Reviews

"Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. " - Nathan Woods

smile.io Reviews

55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using smile.io.

Other priorities:

  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Referral Management , as the business use cases that they have been most satisfied while using smile.io.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.99/5

Read Reviews (187)

"...I was able to create a full Loyalty program for my Shopify Store in a couple of hours, even more powerfull than multi-million dollar retailers...."
customise loyalty program

4.87/5

Read Reviews (17)

"...Start building brand loyalty Get customers to join, engage, and share in your brand community. ..."
create engagement based loyalty

3.42/5

Read Reviews (1)

"...The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program...."
Engagement Management

4.95/5

Read Reviews (52)

"...Using a loyalty program like Loyalty Lion or Smile.io can help you track, grow, and nurture this type of engagement from your customers...." CBD Marketing 101: How to Get More Out of Your Current Traffic
engaging and following up

4.93/5

Read Reviews (40)

"...More engaging with customers, ways to get them to shop more without having to use sales!..."
Referral Management

4.29/5

Read Reviews (15)

"...Shopify Launch your own referral marketing program with a tool like Smile.io, ReferralCandy or TapMango...." Lessons from Rand Fishkin: Generating Demand for Your New Product
PEER EXPERIENCES
Loyalty Management

4.99/5

Read Reviews (187)

"...I was able to create a full Loyalty program for my Shopify Store in a couple of hours, even more powerfull than multi-million dollar retailers...." Peer review by Elias M., CIO, Food & Beverages
customise loyalty program

4.99/5

Read Reviews (17)

create engagement based loyalty

4.99/5

Read Reviews (1)

Engagement Management

4.95/5

Read Reviews (52)

"...Using a loyalty program like Loyalty Lion or Smile.io can help you track, grow, and nurture this type of engagement from your customers...." CBD Marketing 101: How to Get More Out of Your Current Traffic
engaging and following up

4.95/5

Read Reviews (40)

Referral Management

4.29/5

Read Reviews (15)

"...Shopify Launch your own referral marketing program with a tool like Smile.io, ReferralCandy or TapMango...." Lessons from Rand Fishkin: Generating Demand for Your New Product

17+ more Business Use Cases

Our AI advisor, Wyz, harnessed 743 insights from peers and experts to help you assess how these smile.io use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
smile.io testimonial

Nathan Woods

COO

Run Gum

Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods
smile.io testimonial

Tyler Handley

Co-founder & CEO

Inkbox

Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix

Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter
CUSTOMERS TESTIMONIALS
smile.io testimonial

Nathan Woods

COO

Run Gum

Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods
smile.io testimonial

Tyler Handley

Co-founder & CEO

Inkbox

Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix

Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter

Case Studies

COMPANY CASE STUDIES
smile.io case study
Case Study Topps

The simplicity of Smile.io is what made their loyalty program so successful for Topps. It was very easy for us to launch in a condensed timeframe in time for the start of the 2017 season. The user interface and the set-up of the VIP tiers are clean and uncluttered. I am confident that this led to o...ur strong redemption rate

Read More
smile.io case study
Case Study Charlie's Hustle

Our program was really well-received from the start. When we invited customers to sign up to earn new rewards, we saw a significant uptick in how many people created accounts with our store. We’re also getting way more people to interact with our site on a regular basis, and on social we’re getting... more people engaging than ever before

Read More
smile.io case study
Case Study Unique Vintage

Smile really helps with our customer experience is how well it fits into our website. It’s seamless, and allowing customers to redeem their points at checkout has been a game changer for us. With our old program, it was a super involved process whereas now our customers are finding it easy and enjo...yable to spend the points they’ve earned

Read More

Video

Getting Started with Smile.io | App Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for smile.io

What is smile.io?

Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.

What is smile.io used for?

smile.io is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Referral Management .

What are the top features of smile.io?

Rewards, Gamification and Personalization are some of the top features of smile.io.

Who uses smile.io?

smile.io is used by Health, Wellness And Fitness, Consumer Goods and Retail among other industries.

What are smile.io alternatives?

Loyalzoo, Tapmango, LoyaltyLion and Loopy Loyalty are popular alternatives for smile.io.

Where is smile.io located?

smile.io is headquartered at 305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA.

Popular Business Setting

for smile.io

Top Industries

  • Health, Wellness and Fitness
  • Consumer Goods
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used smile.io to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for smile.io

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.74/5

Read Reviews (176)
Gamification

4.74/5

Read Reviews (176)
Personalization

4.32/5

Read Reviews (8)
Alerts: popups & Notifications

4.11/5

Read Reviews (6)
Widgets

1.24/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Rewards

4.74/5

Read Reviews (176)
Gamification

4.74/5

Read Reviews (176)
Personalization

4.32/5

Read Reviews (8)
Alerts: popups & Notifications

4.11/5

Read Reviews (6)
Widgets

1.24/5

Read Reviews (5)

IT and Other Capabilities

for smile.io

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.24/5

Read Reviews (4)
Data Import

4.10/5

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.24/5

Read Reviews (4)
Data Import

4.10/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5

Read Reviews (18)
Chat Support

3.51/5

Read Reviews (2)
Email Support

2.90/5

Read Reviews (1)
Phone Support

2.90/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.85/5

Read Reviews (18)
Chat Support

3.51/5

Read Reviews (2)
Email Support

2.90/5

Read Reviews (1)
Phone Support

2.90/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.37/5

Read Reviews (5)
Custom Reports

3.72/5

Read Reviews (35)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.37/5

Read Reviews (5)
Custom Reports

3.72/5

Read Reviews (35)

Software Failure Risk Guidance

?

for smile.io

Overall Risk Meter

Low Medium High

Top Failure Risks for smile.io

Vendor Profile Details

Company Name

Smile.io

Company Website

https://smile.io/

HQ Location

305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA

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