smile.io Overview
This is a summary of the comprehensive capabilities and benefits of smile.io based on over 743 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
smile.io, Loyalzoo, Tapmango, LoyaltyLion, Loopy Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if smile.io is right for your needs? Our Cuspera AI engine can evaluate how smile.io fits your specific business needs, industry, and context. Get your personalized assessment report today.
smile.io supports business activities such as:
- Loyalty Management
- Engagement Management
- Referral Management
- Lifetime Value Management
- Rating And Review Management
smile.io can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Build Brand Awareness, Improve Brand Engagement, etc. As a solution, smile.io's capabilities include Rewards, Gamification, Personalization, etc.
smile.io Health, Wellness and Fitness Vertical is its biggest customer base.
Reviews
"Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. " - Lindsey Wilson
Cuspera Reviews
55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using smile.io.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Referral Management , as the business use cases that they have been most satisfied while using smile.io.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.99/5 ★ |
"...They answered all of our questions about the software and customer loyalty rewards in general...." Peer review by Mark Ament, Maca Team, The MacaTeam, LLC |
| customise loyalty program |
4.87/5 ★ |
"...Customer Loyalty program...." Peer review by User |
| create engagement based loyalty |
3.42/5 ★ |
"...The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program...." Peer review by Verified Reviewer |
| Engagement Management |
4.95/5 ★ |
"...Thanks to app integrations with MailChimp and Klaviyo, Smile.io users can easily engage program members and entice participation...." Peer review |
| engaging and following up |
4.93/5 ★ |
"...The key to any successful VIP program is keeping your members engaged...." How Emails Can Level Up Your VIP Program |
| Referral Management |
4.29/5 ★ |
"...Referral Marketing Software #11: Smile.io Smile.io is another out-of-the-box solution for launching a referral program that doesn t cost an arm and a leg...." Referral Marketing Software: 12 of the Best Options for Ecommerce (Updated May 2020) |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.99/5 ★ |
"...They answered all of our questions about the software and customer loyalty rewards in general...." Peer review by Mark Ament, Maca Team, The MacaTeam, LLC |
|
| customise loyalty program |
4.99/5 ★ |
| create engagement based loyalty |
4.99/5 ★ |
| Engagement Management |
4.95/5 ★ |
"...Thanks to app integrations with MailChimp and Klaviyo, Smile.io users can easily engage program members and entice participation...." Peer review |
|
| engaging and following up |
4.95/5 ★ |
| Referral Management |
4.29/5 ★ |
"...Referral Marketing Software #11: Smile.io Smile.io is another out-of-the-box solution for launching a referral program that doesn t cost an arm and a leg...." Referral Marketing Software: 12 of the Best Options for Ecommerce (Updated May 2020) |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 743 insights from peers and experts to help you assess how these smile.io use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
|
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter |
|
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lindsey Wilson Content Manager Packlane |
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
|
Paul Rotter Marketing Coordinator Mpix |
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter |
|
Nathan Woods COO Run Gum |
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Run GumRead More |
|
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Case Study Unique VintageRead More |
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Case Study ToppsRead More |
Frequently Asked Questions(FAQ)
for smile.io
What is smile.io?
What is smile.io used for?
What are the top features of smile.io?
Who uses smile.io?
What are smile.io alternatives?
Where is smile.io located?
Popular Business Setting
for smile.io
Top Industries
- Health, Wellness and Fitness
- Consumer Goods
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used smile.io to Enhance customer relationships and Acquire customers
smile.io Alternatives
Peer and Expert Opinion on Features
for smile.io
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
IT and Other Capabilities
for smile.io
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for smile.io
Overall Risk Meter
Top Failure Risks for smile.io
Vendor Profile Details
Company Name
Smile.io
Company Website
https://smile.io/HQ Location
305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
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