smile.io Overview
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.
It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
Cuspera Reviews
55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using smile.io.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Referral Management , as the business use cases that they have been most satisfied while using smile.io.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.99/5 ★ |
"...Smile.io powers reward programs for 15,000 merchants across the globe, making it the most popular ecommerce rewards platform in the world...." Peer review from Smile.io |
| customise loyalty program |
4.87/5 ★ |
"...Use Smile.io to enroll customers in loyalty, VIP, and referral programs. ..." From Retail to e-Tail: How to Launch an Ecommerce Website for Your Brick-and-Mortar |
| create engagement based loyalty |
3.42/5 ★ |
"...The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program...." Peer review by Verified Reviewer |
| Engagement Management |
4.95/5 ★ |
"...Our customers know that the more they engage the better perks & rewards they receive...." Testimonial by Tyler Handley, Co-founder & CEO, Inkbox |
| engaging and following up |
4.93/5 ★ |
"...Now, customers can t wait to receive a new email and have been showing their appreciation by creating accounts, referring friends, and staying engaged on social media. ..." Case Study Charlie's Hustle |
| Referral Management |
4.29/5 ★ |
"...Run Gum has taken their rewards experience to the next level with an incredible referral program...." Case Study Run Gum |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.99/5 ★ |
"...Smile.io powers reward programs for 15,000 merchants across the globe, making it the most popular ecommerce rewards platform in the world...." Peer review from Smile.io |
|
| customise loyalty program |
4.99/5 ★ |
| create engagement based loyalty |
4.99/5 ★ |
| Engagement Management |
4.95/5 ★ |
"...Our customers know that the more they engage the better perks & rewards they receive...." Testimonial by Tyler Handley, Co-founder & CEO, Inkbox |
|
| engaging and following up |
4.95/5 ★ |
| Referral Management |
4.29/5 ★ |
"...Run Gum has taken their rewards experience to the next level with an incredible referral program...." Case Study Run Gum |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 743 insights from peers and experts to help you assess how these smile.io use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Samantha Donohue IT Manager Evy s Tree |
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Nathan Woods COO Run Gum |
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Tyler Handley Co-founder & CEO Inkbox |
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Run GumRead More |
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Case Study ToppsRead More |
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Case Study Charlie's HustleRead More |
Frequently Asked Questions(FAQ)
for smile.io
What is smile.io?
What is smile.io used for?
What are the top features of smile.io?
Who uses smile.io?
What are smile.io alternatives?
Where is smile.io located?
Popular Business Setting
for smile.io
Top Industries
- Health, Wellness and Fitness
- Consumer Goods
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used smile.io to Enhance customer relationships and Acquire customers
smile.io Alternatives
Peer and Expert Opinion on Features
for smile.io
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
IT and Other Capabilities
for smile.io
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for smile.io
Overall Risk Meter
Top Failure Risks for smile.io
Vendor Profile Details
Company Name
Smile.io
Company Website
https://smile.io/HQ Location
305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
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