smile.io Overview
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.
It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
Cuspera Reviews
55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using smile.io.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Referral Management , as the business use cases that they have been most satisfied while using smile.io.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.99/5 ★ |
"...What we are seeing in the world of reward programs based on data from our live programs. ..." Smile Resource Center |
| customise loyalty program |
4.87/5 ★ |
|
| create engagement based loyalty |
3.42/5 ★ |
|
| Engagement Management |
4.95/5 ★ |
"...Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses...." Easy-to-use loyalty programs for small businesses |
| engaging and following up |
4.93/5 ★ |
|
| Referral Management |
4.29/5 ★ |
"...Being able to create referral program is priceless! . ...." Peer review by Shamaia V., DJ, Apparel & Fashion |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.99/5 ★ |
"...What we are seeing in the world of reward programs based on data from our live programs. ..." Smile Resource Center |
|
| customise loyalty program |
4.99/5 ★ |
| create engagement based loyalty |
4.99/5 ★ |
| Engagement Management |
4.95/5 ★ |
"...Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses...." Easy-to-use loyalty programs for small businesses |
|
| engaging and following up |
4.95/5 ★ |
| Referral Management |
4.29/5 ★ |
"...Being able to create referral program is priceless! . ...." Peer review by Shamaia V., DJ, Apparel & Fashion |
|
17+ more Business Use Cases
Our AI advisor, Wyz, harnessed 743 insights from peers and experts to help you assess how these smile.io use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
|
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lindsey Wilson Content Manager Packlane |
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson |
|
Nathan Woods COO Run Gum |
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods |
|
Tyler Handley Co-founder & CEO Inkbox |
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Run GumRead More |
|
|
Case Study Charlie's HustleRead More |
|
|
Case Study Unique VintageRead More |
Popular Business Setting
for smile.io
Top Industries
- Health, Wellness and Fitness
- Consumer Goods
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used smile.io to Enhance customer relationships and Acquire customers
smile.io Alternatives
Peer and Expert Opinion on Features
for smile.io
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (176) |
| Gamification | Read Reviews (176) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
IT and Other Capabilities
for smile.io
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (4) |
| Data Import | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (18) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for smile.io
Overall Risk Meter
Top Failure Risks for smile.io
Vendor Profile Details
Company Name
Smile.io
Company Website
https://smile.io/HQ Location
305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
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