smile.io Overview

Smile.io offers loyalty programs designed to increase customer retention and engagement. Businesses can easily boost growth using this user-friendly platform.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Referral Management, as the business use cases that they have been most satisfied with while using smile.io.

Other use cases:

  • Lifetime Value Management
  • Rating And Review Management
  • Social Media Management
  • Campaign Management
  • Community Building
  • Training & Onboarding
  • Content Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using smile.io.

Other priorities:

  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
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smile.io Use-Cases and Business Priorities: Customer Satisfaction Data

smile.io's features include Rewards, Gamification, Personalization, etc.

Reviews

"Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community." - Nathan Woods

smile.io, Loyalzoo, Tapmango, LoyaltyLion, Loopy Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for smile.io

Top Industries

  • Health, Wellness and Fitness
  • Consumer Goods
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

smile.io is popular in Health, Wellness And Fitness, Consumer Goods, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on smile.io Use Cases

How does smile.io address your Loyalty Management Challenges?

Smile.io is a comprehensive platform that enables businesses to establish loyalty programs. It offers user-friendly tools and integrations, simplifying the process of creating and managing rewarding experiences for customers. This platform facilitates the development of points, referral, and VIP programs within a single interface, promoting customer retention and repeat business.
"...The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program...." Peer review by Verified Reviewer

Why is smile.io the best choice for Engagement Management?

Smileio enables businesses to create and manage engaging customer loyalty programs. It integrates with various e-commerce platforms and provides tools for developing rewarding programs. Smileio facilitates increased customer engagement through features like referral programs, points systems, and personalized rewards.
"...You often have a choice to either stick with one or combine multiple program options for extra engagement opportunities...." How useful are loyalty schemes for eCommerce?

What benefits does smile.io offer for Referral Management?

How can smile.io enhance your Lifetime Value Management process?

Why is smile.io the best choice for Rating And Review Management?

17+ more Business Use Cases

55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
smile.io testimonial

Nathan Woods

COO

Run Gum
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter
smile.io testimonial

Lindsey Wilson

Content Manager

Packlane
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson
CUSTOMERS TESTIMONIALS
smile.io testimonial

Nathan Woods

COO

Run Gum
Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. Testimonial By Nathan Woods
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter
smile.io testimonial

Lindsey Wilson

Content Manager

Packlane
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson

Case Studies

COMPANY CASE STUDIES
smile.io case study

Charlie's Hustle
Case Study Charlie's Hustle

Our program was really well-received from the start. When we invited customers to sign up to earn new rewards, we saw a significant uptick in how many people created accounts with our store. We’re also getting way more people to interact with our site on a regular basis, and on social we’re getting... more people engaging than ever before

Read More
smile.io case study

Run Gum
Case Study Run Gum

For us — we strive for gold. Thats how we Run ;) Having a customer experience that is engaging and that can cater to everyone's wants is crucial. ReCharge allows our customers to get their Run Gum autoshipments on their schedule and at lower costs, while Smile.io allows us to create an engaging exp...erience for the customers with every order, every referral, every day so that they can ultimately run the day.

Read More
smile.io case study

Unique Vintage
Case Study Unique Vintage

Smile really helps with our customer experience is how well it fits into our website. It’s seamless, and allowing customers to redeem their points at checkout has been a game changer for us. With our old program, it was a super involved process whereas now our customers are finding it easy and enjo...yable to spend the points they’ve earned

Read More

Video

Getting Started with Smile.io | App Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for smile.io

What is smile.io?

Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.

It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.

It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.

What is smile.io used for?

smile.io is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Referral Management .

What are the top features of smile.io?

Rewards, Gamification and Personalization are some of the top features of smile.io.

Who uses smile.io?

smile.io is used by Health, Wellness And Fitness, Consumer Goods and Retail among other industries.

What are smile.io alternatives?

Loyalzoo, Tapmango, LoyaltyLion and Loopy Loyalty are popular alternatives for smile.io.

Where is smile.io located?

smile.io is headquartered at 305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA.
lightning

Peers used smile.io for loyalty management and engagement management

smile.io Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (5)
Custom Reports

3.72/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (5)
Custom Reports

3.72/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for smile.io

Overall Risk Meter

Low Medium High

Top Failure Risks for smile.io

Smile.io Profile

Company Name

Smile.io

Company Website

https://smile.io/

HQ Location

305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA

Social

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