smile.io Overview
Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.
It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.
It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.
Cuspera Reviews
55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 4877 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using smile.io.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using smile.io.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
5.00/5 ★ |
"...The page is where you can edit and set your program's rewards!..." Parts of a Smile points program |
| customise loyalty program |
4.95/5 ★ |
|
| create engagement based loyalty |
3.88/5 ★ |
|
| identify target customers |
3.50/5 ★ |
|
| Engagement Management |
4.96/5 ★ |
"...In some cases this may mean that your customers earn and spend millions of points which could lead to some fun promotion and creative opportunities to entice them to engage with your program. ..." Change the currency your program uses |
| engaging and following up |
4.95/5 ★ |
|
| Helpdesk Management |
4.35/5 ★ |
"...Build the best Smile referral program in 3 steps | Smile Help Center...." Build the best Smile referral program in 3 steps |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
5.00/5 ★ |
"...The page is where you can edit and set your program's rewards!..." Parts of a Smile points program |
|
| customise loyalty program |
5.00/5 ★ |
| create engagement based loyalty |
5.00/5 ★ |
| identify target customers |
5.00/5 ★ |
| Engagement Management |
4.96/5 ★ |
"...In some cases this may mean that your customers earn and spend millions of points which could lead to some fun promotion and creative opportunities to entice them to engage with your program. ..." Change the currency your program uses |
|
| engaging and following up |
4.96/5 ★ |
| Helpdesk Management |
4.35/5 ★ |
"...Build the best Smile referral program in 3 steps | Smile Help Center...." Build the best Smile referral program in 3 steps |
|
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4877 insights from peers and experts to help you assess how these smile.io use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter |
|
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Paul Rotter Marketing Coordinator Mpix |
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter |
|
Samantha Donohue IT Manager Evy s Tree |
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue |
|
Tyler Handley Co-founder & CEO Inkbox |
Our customers know that the more they engage the better perks & rewards they receive. And let's be honest, everybody loves rewards! Testimonial By Tyler Handley |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Unique VintageRead More |
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Case Study Run GumRead More |
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Case Study ToppsRead More |
Popular Business Setting
for smile.io
Top Industries
- Retail
- Food & Beverages
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used smile.io to Enhance customer relationships and Acquire customers
smile.io Alternatives
Peer and Expert Opinion on Features
for smile.io
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (1200) |
| Rewards | Read Reviews (1198) |
| Alerts: popups & Notifications | Read Reviews (79) |
| Personalization | Read Reviews (74) |
| Templates | Read Reviews (28) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (1200) |
| Rewards | Read Reviews (1198) |
| Alerts: popups & Notifications | Read Reviews (79) |
| Personalization | Read Reviews (74) |
| Templates | Read Reviews (28) |
IT and Other Capabilities
for smile.io
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (88) |
| Data Import | Read Reviews (227) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (88) |
| Data Import | Read Reviews (227) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (95) |
| Email Support | Read Reviews (23) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (95) |
| Email Support | Read Reviews (23) |
| Chat Support | Read Reviews (7) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (203) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (38) |
| Custom Reports | Read Reviews (203) |
Failure Risk Guidance Security Report
?for smile.io
Overall Risk Meter
Top Failure Risks for smile.io
Vendor Profile Details
Company Name
Smile.io
Company Website
https://smile.io/HQ Location
305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA
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