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Compare Tapmango vs smile.io

Comparison Summary

For Tapmango vs smile.io comparison, Our AI algorithm looked at 1758 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and smile.io to solve their respective business needs.

logo Tapmango

Focus area

  • loyalty management
  • Engagement management

Tapmango is better than smile.io for

logo smile.io

Focus area

  • loyalty management
  • Engagement management With E mail

smile.io is better than Tapmango for

About

Customer Loyalty and Online Ordering Platform

Loyalty & reward program to maximize your customer acquisition efforts

Age

2009

Financials

Private

Business Need

Total Processes
(we found evidences for)

41

39

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


contact list management


training & onboarding


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account


customer case management


sales document management

contract management


rating and review management


sales incentive management


promotion management


competitive intelligence


social media marketing


content management


bundling of products


referral management


generation of new leads


lifetime value management



sales review & feedback



advocacy management


community building





community marketing


relationship management



subscription management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Build brand awareness

  • Increase customer life time value

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • social media

  • e-mail

  • offline

  • point of sale

  • promotions

  • website

  • mobile

  • Instagram

  • coupons

  • user generated content

  • blogs

  • on premises

  • phone calls

  • video

  • See 11 more
  • social media

  • e-mail

  • offline

  • point of sale

  • promotions

  • website

  • mobile

  • Instagram

  • coupons

  • user generated content

  • blogs

  • on premises

  • phone calls

  • video

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

IT and Other Capabilities

  • Low
  • Medium
  • High

Ease of migration

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data

Data Import

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Data Export

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Support

24/7 Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Email Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Chat Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Phone Support

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Others

AI Powered

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Custom Reports

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Analytics

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Peers are generally satisfied with Ease of migration capabilities of Annex Cloud. Read peer / expert warnings.

Business Setting