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Compare Tapmango vs smile.io

Comparison Summary

For Tapmango vs smile.io comparison, Our AI algorithm looked at 1921 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and smile.io to solve their respective business needs.

logo Tapmango

Focus area

  • loyalty management
  • Engagement Management with Mobile

Tapmango is better than smile.io for

logo smile.io

Focus area

  • loyalty management
  • Engagement Management

smile.io is better than Tapmango for

About

Customer Loyalty and Online Ordering Platform

Loyalty programs for small businesses

Age

2009

Financials

Private

Business Need

Total Processes
(we found evidences for)

43

38

Total Goals
(we found evidences for)

7

11

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media

managing social media account


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


referral management


community building


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more
  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting