Kangaroo Rewards Overview

Kangaroo is a loyalty marketing platform designed to serve businesses of all types and sizes, within any industry. The solution offers a collection of features that help organizations engage, retain, and reward customers through custom loyalty programs, automated marketing, digital gift cards, rewards, and more.

Kangaroo offers a wide range of features : A variety of Promotions and Offers types , integrate with Facebook and twitter so customers can share their experience and the promotions, Dashboards to give full visibility on what’s going on in store, powerful Marketing Campaign engine to send targeted and relevant offers to drive consumers to store.

Kangaroo allows users to create custom loyalty programs and personalize them to match their organization’s brand identity. Users can choose to reward customers by “visit” or by “spend” and using the QuickScan feature, customers are able to earn and redeem their points by scanning a QR code via the Kangaroo mobile app.

Cuspera Reviews

134 buyers and buying teams have used Cuspera to assess how well Kangaroo Rewards solved their Customer Loyalty Management needs. Cuspera uses 1697 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kangaroo Rewards.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Consistency
  • Increase Average Basket Value
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Kangaroo Rewards.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.93/5

Read Reviews (313)

"...Motivate repeat purchases, referrals, product reviews, and social activity with a custom loyalty program that runs on auto-pilot...." Kangaroo Rewards eCommerce loyalty app
customise loyalty program

4.90/5

Read Reviews (36)

"...At Kangaroo, customer loyalty is more than just a program, it s our business model...."
identify target customers

4.63/5

Read Reviews (8)

"...The auto-marketing engine helps target customers with relevant offers via SMS, email and push campaigns...."
create engagement based loyalty

4.21/5

Read Reviews (3)

"...Your own branded app lets you stand out from the competition to help boost loyalty program engagement and increase customer retention...."
Engagement Management

4.98/5

Read Reviews (165)

"...SMS text messages typically see an 89% open rate and a 45% engagement rate...." Kangaroo Rewards Loyalty Marketing Features
engaging and following up

4.98/5

Read Reviews (96)

"...Prompt follow-up questions depending on feedback response...."
Campaign Management with Text SMS and E-Mail

4.92/5

Read Reviews (31)

"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...."
campaign monitoring

4.74/5

Read Reviews (9)

"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...."
PEER EXPERIENCES
Loyalty Management

4.93/5

Read Reviews (313)

"...Motivate repeat purchases, referrals, product reviews, and social activity with a custom loyalty program that runs on auto-pilot...." Kangaroo Rewards eCommerce loyalty app
customise loyalty program

4.93/5

Read Reviews (36)

identify target customers

4.93/5

Read Reviews (8)

create engagement based loyalty

4.93/5

Read Reviews (3)

Engagement Management

4.98/5

Read Reviews (165)

"...SMS text messages typically see an 89% open rate and a 45% engagement rate...." Kangaroo Rewards Loyalty Marketing Features
engaging and following up

4.98/5

Read Reviews (96)

Campaign Management with Text SMS and E-Mail

4.92/5

Read Reviews (31)

"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...." Peer review
campaign monitoring

4.92/5

Read Reviews (9)

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1697 insights from peers and experts to help you assess how these Kangaroo Rewards use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Ali Bakhtiari

Depot 74

We ve been using Kangaroo for over a year and we have seen our customers interest in it grow day by day which has a direct impact on our bottom line. Testimonial By Ali Bakhtiari

Curt Meyers

Muscle Depot

We don t use Adwords and Facebook ads anymore We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :) Testimonial By Curt Meyers

Alti Mae

allons VERT

It feels like Kangaroo was designed specifically for our business needs. Almost 100% of our customers adopted our rewards program and this was possible because of its simplicity and efficiency. We love it! Testimonial By Alti Mae
CUSTOMERS TESTIMONIALS

Ali Bakhtiari

Depot 74

We ve been using Kangaroo for over a year and we have seen our customers interest in it grow day by day which has a direct impact on our bottom line. Testimonial By Ali Bakhtiari

Curt Meyers

Muscle Depot

We don t use Adwords and Facebook ads anymore We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :) Testimonial By Curt Meyers

Alti Mae

allons VERT

It feels like Kangaroo was designed specifically for our business needs. Almost 100% of our customers adopted our rewards program and this was possible because of its simplicity and efficiency. We love it! Testimonial By Alti Mae

Popular Business Setting

for Kangaroo Rewards

Top Industries

  • Retail
  • Health, Wellness and Fitness
  • Food & Beverages

Popular in

  • Small Business

Peers used Kangaroo Rewards to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Kangaroo Rewards

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.83/5

Read Reviews (357)
Rewards

4.84/5

Read Reviews (311)
Personalization

4.91/5

Read Reviews (49)
Contests/quizes

4.76/5

Read Reviews (34)
Alerts: popups & Notifications

4.67/5

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
Gamification

4.83/5

Read Reviews (357)
Rewards

4.84/5

Read Reviews (311)
Personalization

4.91/5

Read Reviews (49)
Contests/quizes

4.76/5

Read Reviews (34)
Alerts: popups & Notifications

4.67/5

Read Reviews (21)

IT and Other Capabilities

for Kangaroo Rewards

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.68/5

Read Reviews (50)
Data Export

4.60/5

Read Reviews (30)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.68/5

Read Reviews (50)
Data Export

4.60/5

Read Reviews (30)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.83/5

Read Reviews (54)
Phone Support

4.34/5

Read Reviews (4)
Email Support

4.03/5

Read Reviews (3)
Chat Support

3.88/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.83/5

Read Reviews (54)
Phone Support

4.34/5

Read Reviews (4)
Email Support

4.03/5

Read Reviews (3)
Chat Support

3.88/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.84/5

Read Reviews (43)
Custom Reports

4.77/5

Read Reviews (77)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.84/5

Read Reviews (43)
Custom Reports

4.77/5

Read Reviews (77)

Software Failure Risk Guidance

?

for Kangaroo Rewards

Overall Risk Meter

Low Medium High

Top Failure Risks for Kangaroo Rewards

Vendor Profile Details

Company Name

Kangaroo Rewards

Year Founded

2009

HQ Location

2000 McGill College Avenue, Montreal, Qc, H3A 3H3

Employees

11-50

Social

Financials

NA