Kangaroo Rewards Overview
Kangaroo is a loyalty marketing platform designed to serve businesses of all types and sizes, within any industry. The solution offers a collection of features that help organizations engage, retain, and reward customers through custom loyalty programs, automated marketing, digital gift cards, rewards, and more.
Kangaroo offers a wide range of features : A variety of Promotions and Offers types , integrate with Facebook and twitter so customers can share their experience and the promotions, Dashboards to give full visibility on what’s going on in store, powerful Marketing Campaign engine to send targeted and relevant offers to drive consumers to store.
Kangaroo allows users to create custom loyalty programs and personalize them to match their organization’s brand identity. Users can choose to reward customers by “visit” or by “spend” and using the QuickScan feature, customers are able to earn and redeem their points by scanning a QR code via the Kangaroo mobile app.
Cuspera Reviews
134 buyers and buying teams have used Cuspera to assess how well Kangaroo Rewards solved their Customer Loyalty Management needs. Cuspera uses 1697 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kangaroo Rewards.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Kangaroo Rewards.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.93/5 ★ |
"...Motivate repeat purchases, referrals, product reviews, and social activity with a custom loyalty program that runs on auto-pilot...." Kangaroo Rewards eCommerce loyalty app |
| customise loyalty program |
4.90/5 ★ |
"...At Kangaroo, customer loyalty is more than just a program, it s our business model...." Peer review |
| identify target customers |
4.63/5 ★ |
"...The auto-marketing engine helps target customers with relevant offers via SMS, email and push campaigns...." Peer review |
| create engagement based loyalty |
4.21/5 ★ |
"...Your own branded app lets you stand out from the competition to help boost loyalty program engagement and increase customer retention...." Kangaroo Rewards solution for Golf Courses |
| Engagement Management |
4.98/5 ★ |
"...SMS text messages typically see an 89% open rate and a 45% engagement rate...." Kangaroo Rewards Loyalty Marketing Features |
| engaging and following up |
4.98/5 ★ |
"...Prompt follow-up questions depending on feedback response...." Customer Experience Kiosk |
| Campaign Management with Text SMS and E-Mail |
4.92/5 ★ |
"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...." Peer review |
| campaign monitoring |
4.74/5 ★ |
"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.93/5 ★ |
"...Motivate repeat purchases, referrals, product reviews, and social activity with a custom loyalty program that runs on auto-pilot...." Kangaroo Rewards eCommerce loyalty app |
|
| customise loyalty program |
4.93/5 ★ |
| identify target customers |
4.93/5 ★ |
| create engagement based loyalty |
4.93/5 ★ |
| Engagement Management |
4.98/5 ★ |
"...SMS text messages typically see an 89% open rate and a 45% engagement rate...." Kangaroo Rewards Loyalty Marketing Features |
|
| engaging and following up |
4.98/5 ★ |
| Campaign Management with Text SMS and E-Mail |
4.92/5 ★ |
"...Users can receive weekly performance analytics either by email or SMS as well as measure and monitor campaign success in real time via the dashboard...." Peer review |
|
| campaign monitoring |
4.92/5 ★ |
38+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1697 insights from peers and experts to help you assess how these Kangaroo Rewards use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We ve been using Kangaroo for over a year and we have seen our customers interest in it grow day by day which has a direct impact on our bottom line. Testimonial By Ali Bakhtiari |
|
We don t use Adwords and Facebook ads anymore We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :) Testimonial By Curt Meyers |
|
It feels like Kangaroo was designed specifically for our business needs. Almost 100% of our customers adopted our rewards program and this was possible because of its simplicity and efficiency. We love it! Testimonial By Alti Mae |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Ali Bakhtiari Depot 74 |
We ve been using Kangaroo for over a year and we have seen our customers interest in it grow day by day which has a direct impact on our bottom line. Testimonial By Ali Bakhtiari |
|
Curt Meyers Muscle Depot |
We don t use Adwords and Facebook ads anymore We decided to use Kangaroo for marketing, loyalty and customer retention since this is the only thing that really worked for us. Kangaroo proved itself time and time again. We are actually Kangaroo fanatics :) Testimonial By Curt Meyers |
|
Alti Mae allons VERT |
It feels like Kangaroo was designed specifically for our business needs. Almost 100% of our customers adopted our rewards program and this was possible because of its simplicity and efficiency. We love it! Testimonial By Alti Mae |
Popular Business Setting
for Kangaroo Rewards
Top Industries
- Retail
- Health, Wellness and Fitness
- Food & Beverages
Popular in
- Small Business
Peers used Kangaroo Rewards to Enhance customer relationships and Acquire customers
Kangaroo Rewards Alternatives
Peer and Expert Opinion on Features
for Kangaroo Rewards
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (357) |
| Rewards | Read Reviews (311) |
| Personalization | Read Reviews (49) |
| Contests/quizes | Read Reviews (34) |
| Alerts: popups & Notifications | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (357) |
| Rewards | Read Reviews (311) |
| Personalization | Read Reviews (49) |
| Contests/quizes | Read Reviews (34) |
| Alerts: popups & Notifications | Read Reviews (21) |
IT and Other Capabilities
for Kangaroo Rewards
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (50) |
| Data Export | Read Reviews (30) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (50) |
| Data Export | Read Reviews (30) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (54) |
| Phone Support | Read Reviews (4) |
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (43) |
| Custom Reports | Read Reviews (77) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (43) |
| Custom Reports | Read Reviews (77) |
Software Failure Risk Guidance
?for Kangaroo Rewards
Overall Risk Meter
Top Failure Risks for Kangaroo Rewards
Vendor Profile Details
Company Name
Kangaroo Rewards
Company Website
https://loyalty.kangaroorewards.com/Year Founded
2009
HQ Location
2000 McGill College Avenue, Montreal, Qc, H3A 3H3
Employees
11-50
Social
Financials
NA
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