WhatsApp Overview
Here’s the scoop on WhatsApp! We've gathered over 14605 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
WhatsApp, Evernote, Bitrix24, Yext Platform, iTunes, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if WhatsApp is right for your needs? Our Cuspera AI engine can evaluate how WhatsApp fits your specific business needs, industry, and context. Get your personalized assessment report today.
WhatsApp supports business activities such as:
- Communication Management
- Advertisement
- Contact List Management
- Content Management
- Engagement Management
WhatsApp can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Launch New Products, Improve Internal Communications, etc. It can help manage these activities if you use Chat Whatsapp Phone Calls etc. for these needs. As a solution, WhatsApp's capabilities include Personalization, Alerts: Popups & Notifications, Recording, etc.
WhatsApp was founded in 2004.
Reviews
"...Friendship WhatsApp Groups Friend, Heart, Loving, Missing, People, Social Register your WhatsApp group to be published in ArnanFad...." Pakistan Friendship WhatsApp Groups
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well WhatsApp solved their Collaboration and Productivity needs. Cuspera uses 14605 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using WhatsApp.
Use Cases
Peers recommend Communication Management , Advertisement , Contact List Management , as the business use cases that they have been most satisfied while using WhatsApp.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Chat, Whatsapp and Phone Calls |
3.21/5 ★ |
"...Friendship WhatsApp Groups Friend, Heart, Loving, Missing, People, Social Register your WhatsApp group to be published in ArnanFad...." Pakistan Friendship WhatsApp Groups |
| sending & publishing communications |
3.13/5 ★ |
"...The same API you use for SMS can now be used to send WhatsApp messages...." WhatsApp there s an API for that |
| tracking & monitoring communications |
2.93/5 ★ |
"...Round the clock, a team in the special branch monitors the social media platforms to identify any provocative content which can spark any form of unrest including communal tension...." Youth opt for flash protests to register their dissent in Hyderabad |
| Advertisement with Chat, Whatsapp, Social Media and Facebook |
2.89/5 ★ |
"...Google supposedly analyzes the data stored on Google Drive servers and uses it to display personalized ads...." Not Only You Have Access To Your Messenger |
| Contact List Management with Chat, Whatsapp and Phone Calls |
4.72/5 ★ |
"...Yes, using Jio's VoLTE support you can do video call to your contacts without Internet...." Best 10 Free Video Call Apps for Android, iOS, and PC |
| contacts history |
4.00/5 ★ |
"...Social CRM uses data analysis about customers history at every touchpoint with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth...." What is Social CRM and why should you invest in one? |
| creating contact list |
2.54/5 ★ |
"...WhatsApp integrates with your phone s photo gallery and camera too, enabling you to select photos to send to your contacts or to capture a photo. ..." How Does the WhatsApp Work? |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Chat, Whatsapp and Phone Calls |
3.21/5 ★ |
"...Friendship WhatsApp Groups Friend, Heart, Loving, Missing, People, Social Register your WhatsApp group to be published in ArnanFad...." Pakistan Friendship WhatsApp Groups |
|
| sending & publishing communications |
3.21/5 ★ |
| tracking & monitoring communications |
3.21/5 ★ |
| Advertisement with Chat, Whatsapp, Social Media and Facebook |
2.89/5 ★ |
"...Google supposedly analyzes the data stored on Google Drive servers and uses it to display personalized ads...." Not Only You Have Access To Your Messenger |
|
| Contact List Management with Chat, Whatsapp and Phone Calls |
4.72/5 ★ |
"...Yes, using Jio's VoLTE support you can do video call to your contacts without Internet...." Best 10 Free Video Call Apps for Android, iOS, and PC |
|
| contacts history |
4.72/5 ★ |
| creating contact list |
4.72/5 ★ |
64+ more Business Use Cases
Our AI advisor, Wyz, harnessed 14605 insights from peers and experts to help you assess how these WhatsApp use cases fit your Collaboration and Productivity needs.
Video
WhatsApp Business 101 - Meningkatkan Penjualan Menggunakan Iklan yang Mengarahkan ke WhatsApp
Frequently Asked Questions(FAQ)
for WhatsApp
What is WhatsApp used for?
What are the top features of WhatsApp?
What are WhatsApp alternatives?
Where is WhatsApp located?
Peers used WhatsApp to Acquire customers and Enhance customer relationships
WhatsApp Alternatives
Peer and Expert Opinion on Features
for WhatsApp
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (527) |
| Alerts: popups & Notifications | Read Reviews (325) |
| Recording | Read Reviews (317) |
| Ticketing | Read Reviews (87) |
| bot | Read Reviews (85) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (527) |
| Alerts: popups & Notifications | Read Reviews (325) |
| Recording | Read Reviews (317) |
| Ticketing | Read Reviews (87) |
| bot | Read Reviews (85) |
IT and Other Capabilities
for WhatsApp
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1296) |
| Data Export | Read Reviews (2047) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1296) |
| Data Export | Read Reviews (2047) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (829) |
| Email Support | Read Reviews (68) |
| 24/7 Support | Read Reviews (938) |
| Phone Support | Read Reviews (232) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (829) |
| Email Support | Read Reviews (68) |
| 24/7 Support | Read Reviews (938) |
| Phone Support | Read Reviews (232) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (41) |
| Analytics | Read Reviews (216) |
| Custom Reports | Read Reviews (956) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (41) |
| Analytics | Read Reviews (216) |
| Custom Reports | Read Reviews (956) |
Software Failure Risk Guidance
?for WhatsApp
Overall Risk Meter
Top Failure Risks for WhatsApp
Vendor Profile Details
HQ Location
1 Hacker Way, Menlo Park, California 94025
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for WhatsApp
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
WhatsApp may get in touch with you regarding your request.
Request Custom Quote
Facebook will get in touch with you regarding your request.