Mogli SMS Overview

Mogli SMS & WhatsApp for Salesforce addresses the challenge of efficient communication within the Salesforce ecosystem. It facilitates seamless messaging and engagement through bulk SMS, chatbots, live chat, and text-to-pay features. By integrating directly with Salesforce, Mogli enhances user interaction with AI-driven surveys and automated responses, streamlining customer engagement processes. This tool is particularly valuable for businesses looking to leverage SMS and WhatsApp for real-time communication, offering a straightforward solution for managing large-scale messaging campaigns. Mogli's capabilities support diverse use cases, from customer service to marketing outreach, ensuring businesses can maintain effective communication channels.

Use Cases

Customers recommend Engaging And Following Up, Customer Feedback Management, Lead Nurturing, as the business use cases that they have been most satisfied with while using Mogli SMS.

Other use cases:

  • Workflow Management
  • Generation Of New Leads
  • Conversion Management
  • Sending & Publishing Communications
  • Lead Qualification
  • Lifetime Value Management
  • Sales Incentive Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mogli SMS.

Other priorities:

  • Improve Brand Engagement
See all business priorities See less business priorities

Mogli SMS Use-Cases and Business Priorities: Customer Satisfaction Data

Mogli SMS works with different mediums / channels such as Chat. Text SMS. Promotions etc.

Mogli SMS's features include Feedback Surveys, Alerts: Popups & Notifications, Personalization, etc. and Mogli SMS support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Mogli SMS analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Free up your team's time while giving your students and customers instant answers, feedback, and engagement via text message...." Mogli SMS & WhatsApp Chatbot in Salesforce
"...Text message feedback surveys and forms Easily collect the data you need via SMS and WhatsApp in Salesforce...." Surveys for Data Collection via Text Message in Salesforce
"...Nurture relationships with prospects by asking qualifying questions and auto-update records based on responses...." Surveys for Data Collection via Text Message in Salesforce

Mogli SMS, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mogli solves messaging needs with bulk SMS, live chat, and more. It integrates with Salesforce for enhanced engagement through text-based surveys and AI features.

Mogli SMS Customer wins, Customer success stories, Case studies

Why is Mogli SMS the best choice for Engaging And Following Up?

What makes Mogli SMS ideal for Customer Feedback Management?

What Are the key features of Mogli SMS for Lead Nurturing?

What makes Mogli SMS ideal for Workflow Management?

What makes Mogli SMS ideal for Generation Of New Leads?

109 buyers and buying teams have used Cuspera to assess how well Mogli SMS solved their SMS Marketing needs. Cuspera uses 350 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

 

Colorado Christian University - Education - Medium

Lakewood, USA

Colorado Christian University used Mogli’s SMS survey feature in Salesforce to replace handwritten inquiry cards at recruiting events. Students now text their information directly, making data collec...tion fast and accurate. Recruiters save time and avoid errors from hard-to-read handwriting. The university can send bulk personalized texts and have one-on-one conversations with prospects. This new process helps build better relationships with future students.

 

Total Wealth Planning - Financial Services - Small

Cincinnati, USA

Mogli helped Total Wealth Planning double their lead conversion rates. The firm used Mogli's Salesforce integration to automate client texting and streamline workflows. Advisors now send personalized... texts, automate event lead capture, and manage 401(k) credentialing with ease. Automated birthday messages and notifications improved client engagement. Mogli made client communication faster and more efficient for the team.

 

Proyecto Mirador - Non Profit Organization Management - Small

Honduras

Proyecto Mirador used Mogli SMS and Salesforce Einstein Vision AI to improve public health in remote Honduran communities. They replaced manual tracking with a centralized Salesforce system, enabling... automated SMS campaigns and real-time support for families. The solution allowed beneficiaries to send feedback and receive maintenance tips via text, reducing the need for field visits. By using AI to evaluate stove installations, they cut technician training time by 50%. Over 185,000 stoves were installed, cutting wood use and carbon emissions while improving health outcomes.

 

Graymont Medical - Medical Devices - Medium

Chicago, USA

Graymont Medical used Mogli SMS and MMS on Salesforce to improve communication with new mothers. They saw a 700% increase in lactation service appointments from 2019 to 2020. Automated text reminders... and surveys replaced slow email responses, boosting engagement. Staff saved time by using SMS for document collection and appointment reminders. Graymont now reaches more patients and delivers better service with fewer resources.

 

uAspire - Non Profit Organization Management - Medium

Boston, USA

Mogli's text messaging platform helps uAspire connect with over 10,000 students from underrepresented communities. Advisors use Mogli with Salesforce to send reminders and support students through hi...gh school and college. The system logs conversations and provides data to identify students at risk. Students working with uAspire are 80% more likely to complete their college degree. Bulk messaging and automation make it easy for advisors to reach all students and track engagement.

 

Culligan Water - Consumer Services - Large

Rosemont, USA

Culligan Water used Mogli's SMS solution to improve lead engagement. They integrated Mogli with Salesforce to add text messaging to their sales process. Before Mogli, they only used phone and email f...or follow-up. After adding SMS, Culligan more than doubled its lead close rate. Now, nearly half of leads who engage by SMS convert to customers. This helped Culligan boost sales and connect better with prospects.

lightning

Peers used Mogli SMS for engaging and following up and customer feedback management

Mogli SMS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (7)
Custom Reports

4.06/5

Read Reviews (56)
Analytics

3.95/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.73/5

Read Reviews (7)
Custom Reports

4.06/5

Read Reviews (56)
Analytics

3.95/5

Read Reviews (22)

Software Failure Risk Guidance

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for Mogli SMS

Overall Risk Meter

Low Medium High

Top Failure Risks for Mogli SMS

Mogli Technologies Profile

Company Name

Mogli Technologies

Company Website

//mogli.com

HQ Location

104 2nd Ave, Niwot, Colorado 80544, US

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