Loyalzoo Overview
Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.
Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.
It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.
Cuspera Reviews
39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Loyalzoo.
Use Cases
Peers recommend Loyalty Management , Helpdesk Management , Digital Signature , as the business use cases that they have been most satisfied while using Loyalzoo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.71/5 ★ |
"...It may seem a superfluous question with an obvious answer you want customers loyalty to keep business going and money coming in...." Why Do You Want It? |
| customise loyalty program |
4.73/5 ★ |
"...Loyalzoo will automatically assign each customer an animal avatar to differentiate your loyalty customers...." Adding a customer profile picture |
| identify target customers |
4.19/5 ★ |
"...Basing your reward targets around your customers average spend is the best way to tailor your loyalty program to your business...." What rewards should I set for my points based loyalty program? |
| create transaction based loyalty |
3.60/5 ★ |
"...Alternatively, if you are looking for transactions that took place on a particular day you can go to the and click on the Reports tab then Loyalty transactions...." Viewing a customer's transaction history |
| Helpdesk Management |
4.41/5 ★ |
"...(Standard version) | Loyalzoo Help Center...." Set up Memberships and Recurring Payments (Standard version) |
| Digital Signature |
4.31/5 ★ |
"...After setting up your payment processor, you can visit store.loyalzoo.com or install Loyalzoo for Business from a tablet or smartphone to start signing customers up...." Set up Memberships and Recurring Payments (Standard version) |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.71/5 ★ |
"...It may seem a superfluous question with an obvious answer you want customers loyalty to keep business going and money coming in...." Why Do You Want It? |
|
| customise loyalty program |
4.71/5 ★ |
| identify target customers |
4.71/5 ★ |
| create transaction based loyalty |
4.71/5 ★ |
| Helpdesk Management |
4.41/5 ★ |
"...(Standard version) | Loyalzoo Help Center...." Set up Memberships and Recurring Payments (Standard version) |
|
| Digital Signature |
4.31/5 ★ |
"...After setting up your payment processor, you can visit store.loyalzoo.com or install Loyalzoo for Business from a tablet or smartphone to start signing customers up...." Set up Memberships and Recurring Payments (Standard version) |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1284 insights from peers and experts to help you assess how these Loyalzoo use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sarah Medcalf Manager Top Ten Wines, Columbia, MO, USA |
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! |
Frequently Asked Questions(FAQ)
for Loyalzoo
What is Loyalzoo?
What is Loyalzoo used for?
What are the top features of Loyalzoo?
Who uses Loyalzoo?
What are Loyalzoo alternatives?
Where is Loyalzoo located?
Popular Business Setting
for Loyalzoo
Top Industries
- Retail
- Food & Beverages
- Restaurants
Popular in
- Small Business
- Mid Market
Peers used Loyalzoo to Acquire customers and Enhance customer relationships
Loyalzoo Alternatives
Peer and Expert Opinion on Features
for Loyalzoo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (132) |
| Rewards | Read Reviews (131) |
| Dashboard | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Calculator | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (132) |
| Rewards | Read Reviews (131) |
| Dashboard | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Calculator | Read Reviews (7) |
IT and Other Capabilities
for Loyalzoo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (71) |
| Email Support | Read Reviews (11) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (71) |
| Email Support | Read Reviews (11) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (91) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (91) |
Software Failure Risk Guidance
?for Loyalzoo
Overall Risk Meter
Top Failure Risks for Loyalzoo
Vendor Profile Details
HQ Location
12 hammersmith Grove, London W6 7AP, United Kingdom
Employees
1-10
Social
Financials
Seed
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