Loyalzoo Overview
This is a summary of the comprehensive capabilities and benefits of Loyalzoo based on over 1284 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Loyalzoo, smile.io, Loopy Loyalty, RepeatRewards, Preferred Patron, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Loyalzoo is right for your needs? Our Cuspera AI engine can evaluate how Loyalzoo fits your specific business needs, industry, and context. Get your personalized assessment report today.
Loyalzoo supports business activities such as:
- Loyalty Management
- Helpdesk Management
- Digital Signature
- Sending & Publishing Communications
- Cross Selling
Loyalzoo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Consistency, Scale Best Practices, etc. It can help manage these activities if you use E-Mail Offline and Point Of Sale for these needs. As a solution, Loyalzoo's capabilities include Gamification, Rewards, Dashboard, etc.
Loyalzoo was founded in 2013. Retail Vertical is its biggest customer base.
Reviews
"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf
Cuspera Reviews
39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Loyalzoo.
Use Cases
Peers recommend Loyalty Management , Helpdesk Management , Digital Signature , as the business use cases that they have been most satisfied while using Loyalzoo.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.71/5 ★ |
"...Love the 2x loyalty points and ability to push out promotions any time...." Peer review by Ben Kurbis |
| customise loyalty program |
4.73/5 ★ |
"...How to award points manually on your point-of-sale You can add customers to your loyalty program and award..." Manual points on your Smart POS |
| identify target customers |
4.19/5 ★ |
"...Create point-targets and reward customers based on spend...." Loyalzoo integrates with your e-commerce system |
| create transaction based loyalty |
3.60/5 ★ |
"...Alternatively, if you are looking for transactions that took place on a particular day you can go to the and click on the Reports tab then Loyalty transactions...." Viewing a customer's transaction history |
| Helpdesk Management |
4.41/5 ★ |
"...| Loyalzoo Help Center...." How to install Loyalzoo on a device or EPOS |
| Digital Signature |
4.31/5 ★ |
"...Customer facing sign-up and check-in screen available on Poynt smart terminal...." Loyalzoo + Poynt |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.71/5 ★ |
"...Love the 2x loyalty points and ability to push out promotions any time...." Peer review by Ben Kurbis |
|
| customise loyalty program |
4.71/5 ★ |
| identify target customers |
4.71/5 ★ |
| create transaction based loyalty |
4.71/5 ★ |
| Helpdesk Management |
4.41/5 ★ |
"...| Loyalzoo Help Center...." How to install Loyalzoo on a device or EPOS |
|
| Digital Signature |
4.31/5 ★ |
"...Customer facing sign-up and check-in screen available on Poynt smart terminal...." Loyalzoo + Poynt |
|
20+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1284 insights from peers and experts to help you assess how these Loyalzoo use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sarah Medcalf Manager Top Ten Wines, Columbia, MO, USA |
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! |
Frequently Asked Questions(FAQ)
for Loyalzoo
What is Loyalzoo?
What is Loyalzoo used for?
What are the top features of Loyalzoo?
Who uses Loyalzoo?
What are Loyalzoo alternatives?
Where is Loyalzoo located?
Popular Business Setting
for Loyalzoo
Top Industries
- Retail
- Food & Beverages
- Restaurants
Popular in
- Small Business
- Mid Market
Peers used Loyalzoo to Acquire customers and Enhance customer relationships
Loyalzoo Alternatives
Peer and Expert Opinion on Features
for Loyalzoo
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (132) |
| Rewards | Read Reviews (131) |
| Dashboard | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Calculator | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (132) |
| Rewards | Read Reviews (131) |
| Dashboard | Read Reviews (29) |
| Alerts: popups & Notifications | Read Reviews (22) |
| Calculator | Read Reviews (7) |
IT and Other Capabilities
for Loyalzoo
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (54) |
| Data Import | Read Reviews (69) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (71) |
| Email Support | Read Reviews (11) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (71) |
| Email Support | Read Reviews (11) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (91) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (91) |
Software Failure Risk Guidance
?for Loyalzoo
Overall Risk Meter
Top Failure Risks for Loyalzoo
Vendor Profile Details
HQ Location
12 hammersmith Grove, London W6 7AP, United Kingdom
Employees
1-10
Social
Financials
SEED
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