About Loyalzoo

Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.

Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.

It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Loyalzoo solves your Customer Loyalty Management needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Loyalzoo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Helpdesk Management , Sales Document Management , as the business use cases that they have been most satisfied while using Loyalzoo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.71/5

Read Reviews (276)

"...I like the ease of use for the staff; it is almost automatic to track customers' rewards points. . ...." Peer review by Mark C., Pres/co-owner, Food & Beverages
customise loyalty program

4.73/5

Read Reviews (35)

identify target customers

4.19/5

Read Reviews (5)

create transaction based loyalty

3.60/5

Read Reviews (1)

Helpdesk Management

4.41/5

Read Reviews (60)

"...How to get customers to register themselves in-store (tablet solution) | Loyalzoo Help Center...." How to get customers to register themselves in-store (tablet solution)
Sales Document Management

4.31/5

Read Reviews (25)

"...In a month and a half I have had over 500 customers sign up online or in store...." Peer review by Elizabeth E., Owner, Retail
digital signature

4.31/5

Read Reviews (24)

proposal & quote management

3.05/5

Read Reviews (1)

PEER EXPERIENCES
Loyalty Management

4.71/5

Read Reviews (276)

"...I like the ease of use for the staff; it is almost automatic to track customers' rewards points. . ...." Peer review by Mark C., Pres/co-owner, Food & Beverages
customise loyalty program

4.71/5

Read Reviews (35)

identify target customers

4.71/5

Read Reviews (5)

create transaction based loyalty

4.71/5

Read Reviews (1)

Helpdesk Management

4.41/5

Read Reviews (60)

"...How to get customers to register themselves in-store (tablet solution) | Loyalzoo Help Center...." How to get customers to register themselves in-store (tablet solution)
Sales Document Management

4.31/5

Read Reviews (25)

"...In a month and a half I have had over 500 customers sign up online or in store...." Peer review by Elizabeth E., Owner, Retail
digital signature

4.31/5

Read Reviews (24)

proposal & quote management

4.31/5

Read Reviews (1)

19+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1284 insights from peers and experts to help you assess how these Loyalzoo use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf
CUSTOMERS TESTIMONIALS

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf

Popular Business Setting

for Loyalzoo

Top Industries

  • Retail
  • Food & Beverages
  • Restaurants

Popular in

  • Small Business
  • Mid Market

Peers used Loyalzoo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Loyalzoo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.03/5

Read Reviews (132)
Rewards

4.07/5

Read Reviews (131)
Dashboard

3.21/5

Read Reviews (29)
Alerts: popups & Notifications

3.14/5

Read Reviews (22)
Calculator

3.40/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Gamification

4.03/5

Read Reviews (132)
Rewards

4.07/5

Read Reviews (131)
Dashboard

3.21/5

Read Reviews (29)
Alerts: popups & Notifications

3.14/5

Read Reviews (22)
Calculator

3.40/5

Read Reviews (7)

IT and Other Capabilities

for Loyalzoo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (54)
Data Import

3.28/5

Read Reviews (69)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (54)
Data Import

3.28/5

Read Reviews (69)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (71)
Email Support

4.36/5

Read Reviews (11)
Chat Support

4.33/5

Read Reviews (9)
Phone Support

3.44/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (71)
Email Support

4.36/5

Read Reviews (11)
Chat Support

4.33/5

Read Reviews (9)
Phone Support

3.44/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)

Failure Risk Guidance Security Report

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for Loyalzoo

Overall Risk Meter

Low Medium High

Top Failure Risks for Loyalzoo

Vendor Profile Details

Company Name

Loyalzoo

Company Website

https://www.loyalzoo.com/

Year Founded

2013

HQ Location

12 hammersmith Grove, London W6 7AP, United Kingdom

Employees

1-10

Social

Financials

Seed