Loyalzoo Overview

Loyalzoo offers an affordable digital loyalty program to keep customers returning. Ideal for coffee shops, cafes, restaurants, and more, just like big brands.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Digital Signature, as the business use cases that they have been most satisfied with while using Loyalzoo.

Other use cases:

  • Sending & Publishing Communications
  • Cross Selling
  • Engaging And Following Up
  • Contacts History
  • Lifetime Value Management
  • Social Media Marketing
  • Customer Feedback Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Loyalzoo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Loyalzoo Use-Cases and Business Priorities: Customer Satisfaction Data

Loyalzoo works with different mediums / channels such as E-Mail, Offline, and Point Of Sale,

Loyalzoo's features include Gamification, Rewards, Dashboard, etc.

Reviews

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!" - Sarah Medcalf

Loyalzoo, smile.io, Loopy Loyalty, RepeatRewards, Preferred Patron, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Loyalzoo

Top Industries

  • Retail
  • Food & Beverages
  • Restaurants

Popular in

  • Small Business
  • Mid Market

Loyalzoo is popular in Retail, Food & Beverages, and Restaurants and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Loyalzoo Use Cases

What Are the key features of Loyalzoo for Loyalty Management?

Loyalzoo allows businesses of all sizes to run their own loyalty program. It offers features such as points-based loyalty or a paid membership program and can be tailored to meet the specific needs of a business. Loyalzoo has limitations when used in conjunction with the Clover system.
"...The Loyalzoo resource guide provides short tutorial videos to assist you in setting up a successful loyalty program...." Loyalzoo Resources

What Are the key features of Loyalzoo for Helpdesk Management?

Loyalzoo provides help center information for managing customer loyalty programs. These resources cover topics such as customer registration, marketing promotions, and point redemption. Loyalzoo also offers instructions for integrating with various point-of-sale systems.
"...Cancelling a customer's payment cycle | Loyalzoo Help Center...." Cancelling a customer's payment cycle

How does Loyalzoo facilitate Digital Signature?

How efficiently Does Loyalzoo manage your Sending & Publishing Communications?

How efficiently Does Loyalzoo manage your Cross Selling?

20+ more Business Use Cases

39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf
CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA
A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf

Video

Loyalzoo at A Hidden Vine

Video Thumbnail

Frequently Asked Questions(FAQ)

for Loyalzoo

What is Loyalzoo?

Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.

Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.

It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.

What is Loyalzoo used for?

Loyalzoo is a Customer Loyalty Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Helpdesk Management and Digital Signature .

What are the top features of Loyalzoo?

Gamification, Rewards and Dashboard are some of the top features of Loyalzoo.

Who uses Loyalzoo?

Loyalzoo is used by Retail, Food & Beverages and Restaurants among other industries.

What are Loyalzoo alternatives?

Smile.Io, Loopy Loyalty, RepeatRewards and Preferred Patron are popular alternatives for Loyalzoo.

Where is Loyalzoo located?

Loyalzoo is headquartered at 12 hammersmith Grove, London W6 7AP, United Kingdom.
lightning

Peers used Loyalzoo for loyalty management and helpdesk management

Loyalzoo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (7)
Custom Reports

3.57/5 ★

Read Reviews (91)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (7)
Custom Reports

3.57/5 ★

Read Reviews (91)

Software Failure Risk Guidance

?

for Loyalzoo

Overall Risk Meter

Low Medium High

Top Failure Risks for Loyalzoo

Loyalzoo Profile

Company Name

Loyalzoo

Company Website

https://www.loyalzoo.com/

Year Founded

2013

HQ Location

12 hammersmith Grove, London W6 7AP, United Kingdom

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SEED