Loyalzoo Overview

This is a summary of the comprehensive capabilities and benefits of Loyalzoo based on over 1284 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Loyalzoo, smile.io, Loopy Loyalty, RepeatRewards, Preferred Patron, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Loyalzoo is right for your needs? Our Cuspera AI engine can evaluate how Loyalzoo fits your specific business needs, industry, and context. Get your personalized assessment report today.

Loyalzoo supports business activities such as:

  • Loyalty Management
  • Helpdesk Management
  • Digital Signature
  • Sending & Publishing Communications
  • Cross Selling

Loyalzoo can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Consistency, Scale Best Practices, etc. It can help manage these activities if you use E-Mail Offline and Point Of Sale for these needs. As a solution, Loyalzoo's capabilities include Gamification, Rewards, Dashboard, etc.

Loyalzoo was founded in 2013. Retail Vertical is its biggest customer base.

Reviews

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf

Cuspera Reviews

39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Loyalzoo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Helpdesk Management , Digital Signature , as the business use cases that they have been most satisfied while using Loyalzoo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.71/5

Read Reviews (276)

"...Love the 2x loyalty points and ability to push out promotions any time...."
customise loyalty program

4.73/5

Read Reviews (35)

"...How to award points manually on your point-of-sale You can add customers to your loyalty program and award..."
identify target customers

4.19/5

Read Reviews (5)

"...Create point-targets and reward customers based on spend...."
create transaction based loyalty

3.60/5

Read Reviews (1)

"...Alternatively, if you are looking for transactions that took place on a particular day you can go to the and click on the Reports tab then Loyalty transactions...."
Helpdesk Management

4.41/5

Read Reviews (60)

"...| Loyalzoo Help Center...." How to install Loyalzoo on a device or EPOS
Digital Signature

4.31/5

Read Reviews (24)

"...Customer facing sign-up and check-in screen available on Poynt smart terminal...." Loyalzoo + Poynt
PEER EXPERIENCES
Loyalty Management

4.71/5

Read Reviews (276)

"...Love the 2x loyalty points and ability to push out promotions any time...." Peer review by Ben Kurbis
customise loyalty program

4.71/5

Read Reviews (35)

identify target customers

4.71/5

Read Reviews (5)

create transaction based loyalty

4.71/5

Read Reviews (1)

Helpdesk Management

4.41/5

Read Reviews (60)

"...| Loyalzoo Help Center...." How to install Loyalzoo on a device or EPOS
Digital Signature

4.31/5

Read Reviews (24)

"...Customer facing sign-up and check-in screen available on Poynt smart terminal...." Loyalzoo + Poynt

20+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1284 insights from peers and experts to help you assess how these Loyalzoo use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf
CUSTOMERS TESTIMONIALS

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf

Frequently Asked Questions(FAQ)

for Loyalzoo

What is Loyalzoo?

Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.

What is Loyalzoo used for?

Loyalzoo is a Customer Loyalty Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Helpdesk Management and Digital Signature .

What are the top features of Loyalzoo?

Gamification, Rewards and Dashboard are some of the top features of Loyalzoo.

Who uses Loyalzoo?

Loyalzoo is used by Retail, Food & Beverages and Restaurants among other industries.

What are Loyalzoo alternatives?

Smile.Io, Loopy Loyalty, RepeatRewards and Preferred Patron are popular alternatives for Loyalzoo.

Where is Loyalzoo located?

Loyalzoo is headquartered at 12 hammersmith Grove, London W6 7AP, United Kingdom.

Popular Business Setting

for Loyalzoo

Top Industries

  • Retail
  • Food & Beverages
  • Restaurants

Popular in

  • Small Business
  • Mid Market

Peers used Loyalzoo to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Loyalzoo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.03/5

Read Reviews (132)
Rewards

4.07/5

Read Reviews (131)
Dashboard

3.21/5

Read Reviews (29)
Alerts: popups & Notifications

3.14/5

Read Reviews (22)
Calculator

3.40/5

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Gamification

4.03/5

Read Reviews (132)
Rewards

4.07/5

Read Reviews (131)
Dashboard

3.21/5

Read Reviews (29)
Alerts: popups & Notifications

3.14/5

Read Reviews (22)
Calculator

3.40/5

Read Reviews (7)

IT and Other Capabilities

for Loyalzoo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (54)
Data Import

3.28/5

Read Reviews (69)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.60/5

Read Reviews (54)
Data Import

3.28/5

Read Reviews (69)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (71)
Email Support

4.36/5

Read Reviews (11)
Chat Support

4.33/5

Read Reviews (9)
Phone Support

3.44/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.42/5

Read Reviews (71)
Email Support

4.36/5

Read Reviews (11)
Chat Support

4.33/5

Read Reviews (9)
Phone Support

3.44/5

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)

Software Failure Risk Guidance

?

for Loyalzoo

Overall Risk Meter

Low Medium High

Top Failure Risks for Loyalzoo

Vendor Profile Details

Company Name

Loyalzoo

Company Website

https://www.loyalzoo.com/

Year Founded

2013

HQ Location

12 hammersmith Grove, London W6 7AP, United Kingdom

Employees

1-10

Social

Financials

SEED