Canny Overview
Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Canny.
Business Priorities
Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Canny.
Canny Use-Cases and Business Priorities: Customer Satisfaction Data
Canny's features include Personalization, Auto Update, Recording, etc. and Canny support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Canny analytics capabilities include Analytics, and Custom Reports.
Reviews
"The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone." - Aroa Gil Bo
Canny, SmileBack, SurveyMethods, Medallia Agent Connect, Listen360 Customer Engagement Platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Canny
Top Industries
- Computer Software
- Real Estate
- Internet
Popular in
- Enterprise
- Mid Market
- Small Business
Canny is popular in Computer Software, Real Estate, and Internet and is widely used by Enterprise, Mid Market, and Small Business.
Comprehensive Insights on Canny Use Cases
How can Canny enhance your Collecting Feedback process?
How can Canny optimize your Engaging Conversational Surveys Workflow?
How can Canny enhance your Products & Pricelist Management process?
How does Canny address your Review Customer Feedback Challenges?
How does Canny address your Collaboration Challenges?
23+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Canny solved their Customer Feedback Management needs. Cuspera uses 691 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone. Testimonial By Aroa Gil Bo |
|
The magic really happens when we can interact one-to-many with Canny. The feedback platform has been a life changer for customer success. Testimonial By Zeb Evans |
|
Agent feedback is central to our decision-making process, so we make sure that feedback is being escalated to the right product teams. It should be recorded in a thoughtful, non-duplicative, and actionable way. Testimonial By Sean Carrell |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Aroa Gil Bo Product Lead Framer |
The Canny team made it very easy for me to set up. They sent over resources and supported the whole process. Also, I didn’t need a developer—I did the whole thing alone. Testimonial By Aroa Gil Bo |
|
Zeb Evans Founder, CEO ClickUp |
The magic really happens when we can interact one-to-many with Canny. The feedback platform has been a life changer for customer success. Testimonial By Zeb Evans |
|
Sean Carrell Director of Product Support Compass |
Agent feedback is central to our decision-making process, so we make sure that feedback is being escalated to the right product teams. It should be recorded in a thoughtful, non-duplicative, and actionable way. Testimonial By Sean Carrell |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study FiguredRead More |
Information Technology and Services
|
Information Technology and Services |
CASE STUDY ClickUpRead More |
Media Production
|
Media Production |
Case Study AxiosRead More |
Video
Selling more & delighting customers through feedback management
Frequently Asked Questions(FAQ)
for Canny
What is Canny?
Canny is a Feedback Management Software. Canny is a single place for all customer feedback that saves time managing all the feedback while keeping the customers in the loop.
Canny helps to capture insights from customers and teammates in one organized place. It helps to communicate what the team is working on in one simple view. Users can announce product updates to engage people with the newest features.
Canny prioritizes customer feedback for better product decisions, automatically following up with people when releasing a feature. It keeps the feedback loop going strong.
What is Canny used for?
What are the top features of Canny?
Who uses Canny?
What are Canny alternatives?
Where is Canny located?
Peers used Canny for Collecting feedback and Engaging conversational surveys
Canny Competitors
Canny Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (68) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (23) |
| Custom Reports | Read Reviews (68) |
Canny Integrations
Canny integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Canny
Software Failure Risk Guidance
?for Canny
Overall Risk Meter
Top Failure Risks for Canny
Canny, Inc. Profile
Company Name
Canny, Inc.
Company Website
//canny.ioHQ Location
San Francisco, California 94114, US
Employees
02-10
Social
Financials
PRIVATE
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