Mattermost Overview

Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

Use Cases

Customers recommend Collaboration, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Mattermost.

Other use cases:

  • Communication Management
  • Engagement Management
  • Helpdesk Management
  • Community Building
  • Lead Management
  • Conference Call Management
  • Trade Show Marketing
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Mattermost.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Navigation
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
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Mattermost Use-Cases and Business Priorities: Customer Satisfaction Data

Mattermost works with different mediums / channels such as E-Mail.

Mattermost's features include Widgets, Alerts: Popups & Notifications, Bot, etc. and Mattermost support capabilities include Chat Support, Phone Support, AI Powered, etc. also Mattermost analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Easy tool to collaborate with teams mates...." Peer review by Verified Reviewer, Computer & Network Security

Mattermost, Claromentis, Simpplr, ClickUp, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mattermost

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Mattermost is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Small Business, and Large Enterprise.

Mattermost Customer wins, Customer success stories, Case studies

How can Mattermost optimize your Collaboration Workflow?

How efficiently Does Mattermost manage your Workflow Management?

How can Mattermost enhance your Onboarding process?

Why is Mattermost the best choice for Communication Management?

Why is Mattermost the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

USAF - Defense

Mattermost helped the USAF improve mission information availability by 4x. The USAF used Mattermost to support secure, cross-organizational communication and collaboration. They rolled out Mattermost... to 48,000 DoD employees in one week. The solution improved pre-flight communication and reduced fuel consumption. Flight crews now access critical documents securely from anywhere in the world.

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German Informatics Society - Non Profit Organization Management

German Informatics Society used Mattermost to replace email and speed up communication. They needed a secure, self-hosted platform to meet strict GDPR rules. Mattermost offered fast performance, easy... search, and strong data protection. The switch helped them accelerate research timelines by 6x. The platform also reduced email overload and improved collaboration across teams.

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CyberPeace Institute - Non Profit Organization Management

CyberPeace Institute chose Mattermost for secure, self-hosted collaboration. They needed a user-friendly platform to protect sensitive data and support GDPR compliance. Mattermost offered flexible de...ployment, mobile access, and cost-effective scaling for over 1,000 volunteers and hundreds of NGOs. The switch improved onboarding and made collaboration easier for non-technical users. Mattermost now helps CyberPeace grow and support more nonprofits worldwide.

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A leading data science hub - Information Technology And Services

Mattermost helped a leading data science hub move from Slack to a self-hosted solution. The company needed to comply with new internal policies after an acquisition. They migrated over a decade of co...nversation history and custom emojis to Mattermost. The team integrated automated alerting and reduced reliance on email. Mattermost improved productivity and enabled secure, organized communication on their own servers.

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Spamhaus - Information Technology And Services

Mattermost helped Spamhaus move away from email and improve real-time team communication. Spamhaus needed a secure, self-hosted platform to protect sensitive data and support remote work. They chose ...Mattermost for its open source community and strong security features. With Mattermost, Spamhaus broke down information silos and sped up issue remediation. The platform keeps their global team connected and their data safe.

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F-sektionen inom TLTH - Non Profit Organization Management

Mattermost helped F-sektionen inom TLTH, a nonprofit student association, consolidate its communication tools. The group moved 90% of its mission-critical data to Mattermost. This solved problems cau...sed by using many platforms like Slack, Facebook, and Messenger. The new system improved team focus, effectiveness, and alignment. Hosting Mattermost on their own servers gave them data sovereignty.

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Frequently Asked Questions(FAQ)

for Mattermost

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Claromentis, Simpplr, ClickUp and Mural are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.
lightning

Peers used Mattermost for collaboration and workflow management

Mattermost Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Mattermost News

Product

Mattermost Unveils New Free Tier for Collaboration Platform - ExecutiveBiz

Mattermost announced Mattermost Entry, a free, fully-featured evaluation tier for its Intelligent Mission Environment (IME). This self-hosted suite of toolsincluding workflow automation, project management, messaging, audio/screen sharing, and AI agentsreplaces the prior basic messaging-only free offering.

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Product

Mattermost Launches Free Entry Tier: Sovereign Self-Hosted Collaboration to Fortify Data ...

Mattermost has introduced "Mattermost Entry," a free, self-hosted evaluation tier of its Intelligent Mission Environment (IME) platform. This offering provides governments and critical infrastructure with secure, private workflows, including project management and AI agents, without third-party access. It supports rapid deployment and evaluation, offering full data sovereignty and operational control. Available on Microsoft Azure and Oracle Cloud, it aims to enhance cybersecurity and operational resilience.

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Executive

Devanesan Moses Named VP of Enablement & Success at Mattermost

Devanesan Moses Named VP of Enablement & Success at Mattermost

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Product

Securing Finland's Future: Addressing the Evolving Challenges of National Security

Mattermost has launched its Intelligent Mission Environment in Finland, a secure collaboration platform tailored for the country's defense, intelligence, and critical infrastructure sectors. This platform supports secure workflows, AI integration, and NATO interoperability, addressing Finland's unique security challenges amid increased defense spending and modernization efforts.

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Mattermost Profile

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

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Financials

SERIES B