Mattermost Overview

This is a summary of the comprehensive capabilities and benefits of Mattermost based on over 2408 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Mattermost, Xcode, Tamr, Front, Nintex Process Platform, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Mattermost is right for your needs? Our Cuspera AI engine can evaluate how Mattermost fits your specific business needs, industry, and context. Get your personalized assessment report today.

Mattermost supports business activities such as:

  • Collaboration
  • Workflow Management
  • Training & Onboarding
  • Communication Management
  • Engagement Management

Mattermost can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Improve Efficiency, Acquire Customers, Enhance Customer Relationships, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Mattermost's capabilities include Widgets, Alerts: Popups & Notifications, Bot, etc.

Mattermost Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Provides customization and additional "nice to have" features that make sharing information and collaboration easy and stress free...." Peer review by Nick S, Systems Engineer

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using Mattermost.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Navigation
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Workflow Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Mattermost.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration

4.57/5 ★

Read Reviews (199)

"...Provides customization and additional "nice to have" features that make sharing information and collaboration easy and stress free...."
Workflow Management

4.33/5 ★

Read Reviews (59)

"...Note: When working with a Production webhook, please ensure that you have saved and activated the workflow...." Webhooks Fun with n8n and Mattermost
Training & Onboarding

4.73/5 ★

Read Reviews (33)

"...I am solving a problem of communication in the team, I've been working with our own equipment, connecting to a VPN, everything works with Mattermost, you can create private channels for your course of learning in a team...."
PEER EXPERIENCES
Collaboration

4.57/5 ★

Read Reviews (199)

"...Provides customization and additional "nice to have" features that make sharing information and collaboration easy and stress free...." Peer review by Nick S, Systems Engineer
Workflow Management

4.33/5 ★

Read Reviews (59)

"...Note: When working with a Production webhook, please ensure that you have saved and activated the workflow...." Webhooks Fun with n8n and Mattermost
Training & Onboarding

4.73/5 ★

Read Reviews (33)

"...I am solving a problem of communication in the team, I've been working with our own equipment, connecting to a VPN, everything works with Mattermost, you can create private channels for your course of learning in a team...." Peer review by Russel D, Chief Revenue Officer

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2408 insights from peers and experts to help you assess how these Mattermost use cases fit your Team Collaboration needs.

Frequently Asked Questions(FAQ)

for Mattermost

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Training & Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Xcode, Tamr, Front and Nintex Process Platform are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.

Popular Business Setting

for Mattermost

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Peers used Mattermost to Improve internal communications and Scale best practices

Peer and Expert Opinion on Features

for Mattermost

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

2.78/5 ★

Read Reviews (146)
Alerts: popups & Notifications

2.39/5 ★

Read Reviews (130)
bot

3.79/5 ★

Read Reviews (44)
Personalization

3.80/5 ★

Read Reviews (33)
Ticketing

4.49/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Widgets

2.78/5 ★

Read Reviews (146)
Alerts: popups & Notifications

2.39/5 ★

Read Reviews (130)
bot

3.79/5 ★

Read Reviews (44)
Personalization

3.80/5 ★

Read Reviews (33)
Ticketing

4.49/5 ★

Read Reviews (16)

IT and Other Capabilities

for Mattermost

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.69/5 ★

Read Reviews (90)
Data Export

2.87/5 ★

Read Reviews (81)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.69/5 ★

Read Reviews (90)
Data Export

2.87/5 ★

Read Reviews (81)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.16/5 ★

Read Reviews (22)
Phone Support

3.89/5 ★

Read Reviews (15)
24/7 Support

3.77/5 ★

Read Reviews (248)
Email Support

2.47/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.16/5 ★

Read Reviews (22)
Phone Support

3.89/5 ★

Read Reviews (15)
24/7 Support

3.77/5 ★

Read Reviews (248)
Email Support

2.47/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Vendor Profile Details

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

Financials

SERIES B