Customer stories

Product Business Settings

Mattermost is popular in Information Technology And Services, Computer Software, and Internet industries and is widely used by Mid Market, Small Business, and Large Enterprise.

Integrations

Project Management
Help Desk
Reviews and Reputation
CRM

Mattermost Product Overview

Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

How satisfied the customers are with Mattermost use-cases

Reviews

"...Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done...." Peer review by Administrator in Information Technology

Mattermost Customer Insights, Testimonials and Case Studies

Why is Mattermost the best choice for Collaboration?

How does Mattermost facilitate Workflow Management?

How does Mattermost facilitate Onboarding?

How does Mattermost facilitate Communication Management?

What Are the key features of Mattermost for Engagement Management?

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Claromentis, Simpplr, ClickUp and Mural are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

F-sektionen inom TLTH - Non Profit Organization Management

Mattermost helped F-sektionen inom TLTH, a nonprofit student association, consolidate its communication tools. The group moved 90% of its mission-critical data to Mattermost. This solved problems cau...sed by using many platforms like Slack, Facebook, and Messenger. The new system improved team focus, effectiveness, and alignment. Hosting Mattermost on their own servers gave them data sovereignty.

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Pramacom - Telecommunications

Pramacom uses Mattermost to keep communications secure and fast for their team in the Czech Republic. They needed a self-hosted messaging solution to meet GDPR and Czech government rules. Mattermost ...helped them protect sensitive data and speed up incident response. In five years, they had zero security incidents and no major outages. The team also improved productivity with easy integrations and reliable mobile apps.

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Anexia - Information Technology And Services

Anexia used Mattermost to improve team communication and workflow. They replaced old tools like VoIP phones and Skype for Business with Mattermost for secure, feature-rich collaboration. Anexia integ...rated tools like Jira and webhooks, reducing noise and making work faster. All employees now use Mattermost, and the company joined the beta for Mattermost Calls to add voice and screen sharing. Anexia continues to move more processes into Mattermost, making work simpler and more effective.

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oose Innovative Informatik eG - Information Technology And Services

Mattermost helped oose Innovative Informatik eG cut down on meetings and emails. The company used Mattermost Channels for chat, Boards for work organization, and Playbooks to automate onboarding. Thi...s made onboarding more reliable and efficient. oose also integrated Zoom and Prometheus with Mattermost. The team found Mattermost stable, easy to use, and well supported.

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USAF - Defense

Mattermost helped the USAF improve mission information availability by 4x. The USAF used Mattermost to support secure, cross-organizational communication and collaboration. They rolled out Mattermost... to 48,000 DoD employees in one week. The solution improved pre-flight communication and reduced fuel consumption. Flight crews now access critical documents securely from anywhere in the world.

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Kokusai Software Co. Ltd. (KSW) - Information Technology And Services

Mattermost helped Kokusai Software Co. Ltd. (KSW) improve team communication and protect sensitive data. KSW moved to a self-hosted Mattermost platform for better security and flexible deployment. Th...e company reduced email use and improved response speed by 30%. Mattermost enabled faster information sharing, better project management, and higher customer satisfaction. KSW plans to add AI and more integrations to boost efficiency further.

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lightning

Peers used Mattermost for collaboration and workflow management

Mattermost Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Custom Reports

4.72/5

Read Reviews (101)
Analytics

3.91/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (2)
Custom Reports

4.72/5

Read Reviews (101)
Analytics

3.91/5

Read Reviews (12)

Software Failure Risk Guidance

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for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Mattermost News

Product
 

Mattermost Unveils New Free Tier for Collaboration Platform - ExecutiveBiz

Mattermost announced Mattermost Entry, a free, fully-featured evaluation tier for its Intelligent Mission Environment (IME). This self-hosted suite of toolsincluding workflow automation, project management, messaging, audio/screen sharing, and AI agentsreplaces the prior basic messaging-only free offering.

Product
 

Mattermost Launches Free Entry Tier: Sovereign Self-Hosted Collaboration to Fortify Data ...

Mattermost has introduced "Mattermost Entry," a free, self-hosted evaluation tier of its Intelligent Mission Environment (IME) platform. This offering provides governments and critical infrastructure with secure, private workflows, including project management and AI agents, without third-party access. It supports rapid deployment and evaluation, offering full data sovereignty and operational control. Available on Microsoft Azure and Oracle Cloud, it aims to enhance cybersecurity and operational resilience.

Executive
 

Devanesan Moses Named VP of Enablement & Success at Mattermost

Devanesan Moses Named VP of Enablement & Success at Mattermost

Product
 

Securing Finland's Future: Addressing the Evolving Challenges of National Security

Mattermost has launched its Intelligent Mission Environment in Finland, a secure collaboration platform tailored for the country's defense, intelligence, and critical infrastructure sectors. This platform supports secure workflows, AI integration, and NATO interoperability, addressing Finland's unique security challenges amid increased defense spending and modernization efforts.

Mattermost Profile

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

Financials

SERIES B