Mattermost Overview

Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

Use Cases

Customers recommend Collaboration, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Mattermost.

Other use cases:

  • Communication Management
  • Engagement Management
  • Helpdesk Management
  • Community Building
  • Lead Management
  • Conference Call Management
  • Trade Show Marketing
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Mattermost.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Navigation
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
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Mattermost Use-Cases and Business Priorities: Customer Satisfaction Data

Mattermost works with different mediums / channels such as E-Mail.

Mattermost's features include Widgets, Alerts: Popups & Notifications, Bot, etc. and Mattermost support capabilities include Chat Support, Phone Support, AI Powered, etc. also Mattermost analytics capabilities include Custom Reports, and Analytics.

Reviews

"...When we were looking for a highly secure, easy-to-deploy solution to manage communications for a robust command center, Mattermost exceeded our expectations and enabled us to replicate the functions of a well-funded operations center at a fraction of the cost...." Peer review by Vince Crisler, Partner, Fortalice

Mattermost, Claromentis, Simpplr, ClickUp, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mattermost

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Mattermost is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on Mattermost Use Cases

How does Mattermost address your Collaboration Challenges?

What solutions does Mattermost provide for Workflow Management?

How can Mattermost optimize your Onboarding Workflow?

What benefits does Mattermost offer for Communication Management?

What Are the key features of Mattermost for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Case Studies

Pharmaceuticals

CASE STUDY MedinCell

Mattermost gives MedinCell a secure workspace for pharmaceutical research teams. MedinCell uses Mattermost for company-wide communication and project collaboration. The platform supports over 200 use...rs and 1,033 channels, with more than 2 million messages posted. MedinCell integrated Jira for IT ticketing and uses Zoom for video calls. The company values Mattermost's self-hosting for data security and easy transition to remote work.

Entertainment

CASE STUDY LAIKA

Mattermost helps LAIKA keep its intellectual property secure with a self-hosted messaging platform. LAIKA needed to protect sensitive film assets and improve team collaboration. The IT team replaced ...email and Jabber with Mattermost for better control and ease of use. Mattermost's private cloud networks and chat bots improved IT support response times. The platform supports LAIKA's dynamic teams and keeps all data behind company firewalls.

Financial Services

CASE STUDY Worldline

Mattermost helped Worldline bring together a global team of 12,000 employees. The company replaced fragmented tools like Lync and Skype with a single collaboration platform. Mattermost integrated wit...h GitLab and other DevOps tools. Over 3,000 employees now use Mattermost across 500+ teams. The platform made it easy to create channels and foster a collaborative culture. Worldline saw faster development and improved communication company-wide.

Management Consulting

CASE STUDY NRI (Nomura Research Institute, Ltd.)

Mattermost helped NRI replace HipChat with a secure, scalable messaging platform. NRI needed a solution that met J-SOX compliance and IT policies. The aslead team deployed Mattermost on AWS, integrat...ing with Jira, Confluence, and Zoom. They migrated thousands of users in phases. Employees now access information faster and have fewer meetings. NRI improved operational efficiency and response times with Mattermost.

Information Technology and Services

CASE STUDY Oetker Digital

Mattermost helped Oetker Digital move from Hipchat to a secure, self-hosted messaging platform. The team needed strong data compliance and fast setup. Mattermost enabled quick migration, easy integra...tion with Active Directory, and seamless data transfer. Integrations with Jira and Prometheus improved IT help desk speed and system monitoring. The platform reduced internal emails and unified global teams for digital innovation.

Education

CASE STUDY Insight Data Science

Mattermost helped Insight Data Science move from Slack to a platform that keeps all their messages and data in one place. Insight set up Mattermost in under an hour and now spends just 10 minutes a w...eek managing it. The platform supports over 2,500 program fellows and helps staff onboard new cohorts quickly. Mattermost's search and team channels make it easy to find information and keep everyone connected. Staff say it saves time and helps them manage large groups of fellows more easily.

Frequently Asked Questions(FAQ)

for Mattermost

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Claromentis, Simpplr, ClickUp and Mural are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.
lightning

Peers used Mattermost for collaboration and workflow management

Mattermost Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Mattermost News

Product

Securing Finland's Future: Addressing the Evolving Challenges of National Security

Mattermost has launched its Intelligent Mission Environment in Finland, a secure collaboration platform tailored for the country's defense, intelligence, and critical infrastructure sectors. This platform supports secure workflows, AI integration, and NATO interoperability, addressing Finland's unique security challenges amid increased defense spending and modernization efforts.

Product

Mattermost Launches Enterprise Advanced: Multi-Domain - GlobeNewswire

Mattermost has launched Enterprise Advanced, a new product tier designed for defense, intelligence, and critical infrastructure organizations requiring secure, AI-ready collaboration. Enterprise Advanced offers sovereign control, Zero Trust security, advanced access controls, real-time workflow automation, and integrated incident response to support mission-critical operations and compliance with stringent cybersecurity standards.

Product

Mattermost Launches Enterprise Advanced: Multi-Domain Operations for Defense, Intelligence, and Critical Infrastructure - Yahoo Finance

Mattermost has launched Enterprise Advanced, a new collaboration platform designed for multi-domain operations in defense, intelligence, and critical infrastructure sectors. The solution offers secure, real-time communication, advanced access controls, and multi-project management capabilities tailored for mission-critical environments. Enterprise Advanced supports compliance with stringent security requirements, enabling organizations to coordinate sensitive operations across domains while maintaining data sovereignty.

Executive

Mattermost Names James Mullins as Vice President of Sales for EMEA and APAC - Yahoo Finance

Mattermost appointed James Mullins as vice president of sales for EMEA and APAC. Mullins will lead regional sales strategy and drive adoption of Mattermosts collaboration platform among enterprise and government customers in Europe, the Middle East, Africa, and Asia-Pacific. His experience includes scaling sales teams and expanding market presence for technology companies in international markets.

Mattermost Profile

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

Financials

SERIES B