Mattermost Overview

Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

Use Cases

Customers recommend Collaboration, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Mattermost.

Other use cases:

  • Communication Management
  • Engagement Management
  • Helpdesk Management
  • Community Building
  • Lead Management
  • Conference Call Management
  • Trade Show Marketing
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Mattermost.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Navigation
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
See all business priorities See less business priorities

Mattermost Use-Cases and Business Priorities: Customer Satisfaction Data

Mattermost works with different mediums / channels such as E-Mail.

Mattermost's features include Widgets, Alerts: Popups & Notifications, Bot, etc. and Mattermost support capabilities include Chat Support, Phone Support, AI Powered, etc. also Mattermost analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Allows us to better manage communication on projects between team members...." Peer review by Yonge C., Manager, Events Services

Peer review evidence (same sources as the product rating summary)

"...Mattermost improves communication and collaboration within our organization with a very good group and one-on-one messaging. ...." Peer review by John s., Web Designer, Non-Profit Organization Management
"...Mattermost s first product is a collaboration platform built to accelerate DevOps workflows in high-trust environments by offering secure messaging collaboration across web, desktop, and native mobile devices. ..." Open-Source Slack Alternative Mattermost Gets $50M
"...Originally developed for DevOps teams, Mattermost has scaled as an ideal solution for any team or industry...." 5 Promising & Secure Team Chat Apps to host on your server - proprivacy.com

Mattermost, Claromentis, Simpplr, ClickUp, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mattermost

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Mattermost is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Small Business, and Large Enterprise.

Mattermost Customer wins, Customer success stories, Case studies

What makes Mattermost ideal for Collaboration?

What benefits does Mattermost offer for Workflow Management?

How does Mattermost facilitate Onboarding?

What solutions does Mattermost provide for Communication Management?

How does Mattermost facilitate Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

NRI (Nomura Research Institute, Ltd.) - Management Consulting

Mattermost helped NRI replace HipChat with a secure, scalable messaging platform. NRI needed a solution that met J-SOX compliance and IT policies. The aslead team deployed Mattermost on AWS, integrat...ing with Jira, Confluence, and Zoom. They migrated thousands of users in phases. Employees now access information faster and have fewer meetings. NRI improved operational efficiency and response times with Mattermost.

Read more →

Oetker Digital - Information Technology And Services

Mattermost helped Oetker Digital move from Hipchat to a secure, self-hosted messaging platform. The team needed strong data compliance and fast setup. Mattermost enabled quick migration, easy integra...tion with Active Directory, and seamless data transfer. Integrations with Jira and Prometheus improved IT help desk speed and system monitoring. The platform reduced internal emails and unified global teams for digital innovation.

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Worldline - Financial Services

Mattermost helped Worldline bring together a global team of 12,000 employees. The company replaced fragmented tools like Lync and Skype with a single collaboration platform. Mattermost integrated wit...h GitLab and other DevOps tools. Over 3,000 employees now use Mattermost across 500+ teams. The platform made it easy to create channels and foster a collaborative culture. Worldline saw faster development and improved communication company-wide.

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Insight Data Science - Education

Mattermost helped Insight Data Science move from Slack to a platform that keeps all their messages and data in one place. Insight set up Mattermost in under an hour and now spends just 10 minutes a w...eek managing it. The platform supports over 2,500 program fellows and helps staff onboard new cohorts quickly. Mattermost's search and team channels make it easy to find information and keep everyone connected. Staff say it saves time and helps them manage large groups of fellows more easily.

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MedinCell - Pharmaceuticals

Mattermost gives MedinCell a secure workspace for pharmaceutical research teams. MedinCell uses Mattermost for company-wide communication and project collaboration. The platform supports over 200 use...rs and 1,033 channels, with more than 2 million messages posted. MedinCell integrated Jira for IT ticketing and uses Zoom for video calls. The company values Mattermost's self-hosting for data security and easy transition to remote work.

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Galois - Technology

Mattermost helped Galois replace Jabber for secure, real-time team messaging. Galois needed a modern, on-premises solution to support remote collaboration and strict privacy requirements. The company... integrated Mattermost with GitLab and Jenkins, and built a custom command line client called Matterhorn. Setup was fast, taking just a couple of hours. Employees now collaborate more easily, reducing email use and improving engagement across teams.

Read more →

Frequently Asked Questions(FAQ)

for Mattermost

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Claromentis, Simpplr, ClickUp and Mural are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.
lightning

Peers used Mattermost for collaboration and workflow management

Mattermost Competitors

Mattermost Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)

Mattermost Integrations

Mattermost integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.69/5 ★

Read Reviews (90)
Data Export

2.87/5 ★

Read Reviews (81)

Salesflare

4.64 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FlowFast

4.44 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Chatbot

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Brevo

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Mattermost

HubSpot CRM

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Telegram

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SurveyMonkey

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Recurly

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Mattermost News

Product

Endor Patches | CVE-2026-4858, Mattermost has a Path Traversal issue

Mattermost has identified a path traversal vulnerability (CVE-2026-4858) affecting versions 11.6.x, 11.5.x, 11.4.x, and 10.11.x. This issue allows malicious users to exploit the integration URL for unauthorized API access. A fix is available in updated versions 11.6.1, 11.5.3, 11.4.5, and 10.11.15.

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Product

Mattermost CVEs and Security Vulnerabilities

Mattermost identified multiple security vulnerabilities in its products, including Mattermost Server, Plugins, and Google Drive Plugin. These vulnerabilities range from path traversal issues to improper validation of user permissions, potentially allowing unauthorized access and data exfiltration. Users are advised to update to the latest versions to mitigate these risks.

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Product

Mattermost, archTIS, Arqit, and Whitespace Deliver Integrated ...

Mattermost, archTIS, Arqit, and Whitespace have collaborated to deliver an integrated operational collaboration capability for defence ministries and NATO allies. This unified environment combines secure collaboration, data-centric policy enforcement, cryptographic trust, and AI-powered learning, enhancing real-time decision-making and mission execution in complex operational settings. The joint capability will be showcased at AFCEA TechNet International and Eurosatory.

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Partnership

Mattermost, archTIS, Arqit, and Whitespace Collaborate to Deliver ...

Mattermost, archTIS, Arqit, and Whitespace have collaborated to create an integrated command-and-control platform for defense ministries and NATO allies. This platform combines secure collaboration, data-centric policy enforcement, cryptographic trust, and AI-powered decision support. It aims to enhance coordination, policy enforcement, and learning in complex defense environments, showcasing its capabilities at AFCEA TechNet International and Eurosatory.

Read more →

Mattermost Profile

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

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Financials

SERIES B