Mattermost Overview

Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

Use Cases

Customers recommend Collaboration, Workflow Management, Onboarding, as the business use cases that they have been most satisfied with while using Mattermost.

Other use cases:

  • Communication Management
  • Engagement Management
  • Helpdesk Management
  • Community Building
  • Lead Management
  • Conference Call Management
  • Trade Show Marketing
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Mattermost.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Visibility
  • Improve Navigation
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
See all business priorities See less business priorities

Mattermost Use-Cases and Business Priorities: Customer Satisfaction Data

Mattermost works with different mediums / channels such as E-Mail.

Mattermost's features include Widgets, Alerts: Popups & Notifications, Bot, etc. and Mattermost support capabilities include Chat Support, Phone Support, AI Powered, etc. also Mattermost analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Cross Team collaboration and communication Very easy to setup in AWS, fast and responsive, has all the features of Slack and then some...." Peer review by Jaideep T., Financial Services

Mattermost, Claromentis, Simpplr, ClickUp, Mural, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mattermost

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

Mattermost is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on Mattermost Use Cases

What makes Mattermost ideal for Collaboration?

How can Mattermost optimize your Workflow Management Workflow?

How can Mattermost optimize your Onboarding Workflow?

How can Mattermost optimize your Communication Management Workflow?

How does Mattermost address your Engagement Management Challenges?

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mattermost solved their Team Collaboration needs. Cuspera uses 2408 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Frequently Asked Questions(FAQ)

for Mattermost

What is Mattermost used for?

Mattermost is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Workflow Management and Onboarding .

What are the top features of Mattermost?

Widgets, Alerts: popups & Notifications and bot are some of the top features of Mattermost.

Who uses Mattermost?

Mattermost is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Mattermost alternatives?

Claromentis, Simpplr, ClickUp and Mural are popular alternatives for Mattermost.

Where is Mattermost located?

Mattermost is headquartered at Poland, Bielsko-Biala.
lightning

Peers used Mattermost for collaboration and workflow management

Mattermost Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.72/5 ★

Read Reviews (101)
Analytics

3.91/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Mattermost

Overall Risk Meter

Low Medium High

Top Failure Risks for Mattermost

Mattermost News

Mattermost and Qrypt Announce Joint Development Program for - GlobeNewswire

Mattermost and Qrypt have launched a joint development program to integrate quantum-secure end-to-end encryption into the Mattermost collaboration platform, targeting mission-critical and national security environments. The initiative, announced at TechNet Cyber 2025, allows early customer involvement in shaping the solution.

08/05/2025 - source

Mattermost Collaboration Suite Now Available on the Oracle Cloud Marketplace

Mattermost Collaboration Suite is now accessible on the Oracle Cloud Marketplace, enhancing its availability and integration options.

18/03/2025 - source

Mattermost and pgEdge partner to deliver ultra-high - GlobeNewswire

Mattermost and pgEdge partner to provide ultra-high availability for the Mattermost collaboration platform using pgEdge Distributed PostgreSQL, enhancing secure, real-time collaboration for defense and security teams.

18/12/2024 - source

Mattermost Feeds

Mattermost Appoints Dr. Bill Anderson as Principal Product Manager to Lead Innovation in Secure Communications and Emerging Technologies - The Manila Times

Mattermost has appointed Dr. Bill Anderson as the Principal Product Manager to lead innovation in secure communications and emerging technologies.

07/10/2024 - source

Mattermost Appoints Pavel Zeman as Senior Vice President of - GlobeNewswire

Pavel Zeman has been appointed as Senior Vice President at Mattermost, a company known for its open-source collaboration solutions.

09/09/2024 - source

Mattermost Names Leigh Dow as Chief Marketing Officer - GlobeNewswire

Mattermost has appointed Leigh Dow as the new Chief Marketing Officer.

25/08/2024 - source

Mattermost Profile

Company Name

Mattermost

Company Website

https://mattermost.com/

HQ Location

Poland, Bielsko-Biala

Employees

101-250

Social

Financials

SERIES B