Mattermost and ClickUp, An In-Depth Comparison 2026

Comparison Summary

Mattermost: Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.

ClickUp: ClickUp aims to boost productivity by consolidating tasks, docs, goals, and chat into one app. Their mission is to replace multiple tools with a single solution.

This comparison report of Mattermost vs. ClickUp is based on a specific set of business needs and context. The comparison uses 9459 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mattermost and ClickUp

Mattermost, Flock, Salesforce Anywhere, etc., belong to a category of solutions that help Team Collaboration, whereas ClickUp, Monday.com, Adobe Workfront, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mattermost covers Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.

ClickUp focuses on Workflow Management, Collaboration, Training & Onboarding, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Mattermost and ClickUp: Best activities based on customer satisfaction


Mattermost in Action: Unique Activities

How does Mattermost address your Collaboration Challenges?
Mattermost is a collaboration platform that facilitates real-time communication and teamwork. It offers secure messaging for teams across various devices. The platform enables secure and efficient communication and collaboration for organizations. Mattermost lacks video and audio conferencing capabilities.
"...It is a good collaborative and communication tool, easy to use, has interesting features and the mobile app is a differentiator that makes Mattermost an even better option for business travelers, they will certainly still be able to stay connected to the company thanks to to the Mattermost...." Peer review by Helena F, Especialista em suporte ao cliente
How can Mattermost optimize your Training & Onboarding Workflow?
Mattermost is used by development teams to facilitate communication and collaboration. Mattermost offers free online training programs and onboarding sessions to help users become familiar with the platform. However, the lack of pre-configured settings can make it difficult to quickly onboard new team members.
"...It's suitable for develop team...." Peer review by User
What solutions does Mattermost provide for Communication Management?
Mattermost enables efficient communication within teams through direct and group messaging, search capabilities, and notifications. It facilitates communication management by offering private channels for confidential conversations. Mattermost has limitations as messages are soft-deleted instead of permanently removed.
"...When we were looking for a highly secure, easy-to-deploy solution to manage communications for a robust command center, Mattermost exceeded our expectations and enabled us to replicate the functions of a well-funded operations center at a fraction of the cost...." Peer review by Vince Crisler, Partner, Fortalice

ClickUp in Action: Unique Activities

What solutions does ClickUp provide for Workflow Management?
ClickUp allows users to manage workflow in a customized way, fitting the needs of diverse teams and individuals. It provides a range of features for organizing tasks, tracking time, and integrating with other applications. ClickUp lacks pre-made templates to help users quickly set up workflows for specific project types.
"...I love how customizable it is so I can make it fit for my company and not force our workflow into something that doesn't work well...." Peer review by John B, Web Designer & Consultant, Design
How does ClickUp facilitate Engagement Management?
Clickup helps users manage their projects by assigning tasks and tracking progress. The platform encourages accountability by monitoring task completion and facilitating follow-up. Clickup lacks threaded conversations, making it difficult to engage in extended discussions.
"...Organize the follow-up of group tasks...." Peer review by Marcelo B, PHD Graduate Student

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction




training & onboarding


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


helpdesk management


sales document management

proposal & quote management


community building



conference call management


trade show marketing


touchpoint management


channel management


content management



products & pricelist management


rating and review management


knowledge management



contact list management



compliance & governance




customer feedback management


generation of new leads


sales review & feedback



campaign management


lead qualification

lead qualification: technographic


scheduling post to social media


engaging on social media


social media management

scheduling post to social media

engaging on social media



calendar management







follower management



business development


loyalty management



customer case management


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve navigation

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • See 8 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Improve visibility

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve navigation

  • See 8 more

Business Setting

Mattermost ClickUp
Peer score 4.3 4.7
Peer insights 2408 7051
Top industries
Information Technology And Services 22.0%
Computer Software 18.0%
Internet 9.0%
Marketing And Advertising 16.0%
Information Technology And Services 11.0%
Computer Software 10.0%
SMB and Mid-Market 70.0% 88.0%
Enterprise 30.0% 12.0%

News

Latest Mattermost news

Mattermost and Virtru Partner to Deliver Zero Trust Data Protection for National Security and Mission-Critical Operations

Mattermost and Virtru have partnered to integrate Zero Trust Data Format (ZTDF) technology into Mattermost's collaboration platform. This integration enhances data-centric security for national security and intelligence operations, allowing persistent cryptographic file protection within Mattermost workflows. The partnership aligns with Department of War's Zero Trust Strategy, supporting compliance with CMMC and NIST SP 800-171.

27/07/2026 - source

Latest ClickUp news

ClickUp Highlights Knowledge-Sharing Feature to Deepen Product Engagement - TipRanks

ClickUp is promoting its Skills feature, designed to capture and distribute institutional knowledge across teams. This tool allows for the embedding of brand assets and best-practice examples, enhancing workflow standardization. The feature aims to deepen product engagement and improve customer retention by integrating AI-enabled capabilities, positioning ClickUp competitively in the productivity software market.

19/09/2026 - source