Confluence Overview
This is a summary of the comprehensive capabilities and benefits of Confluence based on over 17675 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Confluence, Notion, Bloomfire, Guru knowledge network, Shelf.io, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Confluence is right for your needs? Our Cuspera AI engine can evaluate how Confluence fits your specific business needs, industry, and context. Get your personalized assessment report today.
Confluence supports business activities such as:
- Collaboration
- Knowledge Management
- Content Management
- Sales Document Management
- Training & Onboarding
Confluence can help you with many business goals, such as Scale Best Practices, Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Improve Efficiency, etc. As a solution, Confluence's capabilities include Templates, Widgets, Alerts: Popups & Notifications, etc.
Confluence Computer Software Vertical is its biggest customer base.
Reviews
"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. " - Katie Burke
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities peers achieved using Confluence.
Use Cases
Peers recommend Collaboration , Knowledge Management , Content Management , as the business use cases that they have been most satisfied while using Confluence.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Collaboration |
4.79/5 ★ |
"...We're able to add groups and polls using some handy widgets that make collaboration a breeze...." Peer review by Skye E |
Knowledge Management |
4.94/5 ★ |
"...This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge...." Peer review by Alexandria Alvarez Gerbasi, Chief Administrative Officer, OVS Group LLC |
sharing knowledge |
4.99/5 ★ |
"...If it's configured just the way you want it, it can be an excellent way to keep documentation, spread information, and overall, just share knowledge...." Peer review by Russ T., Internet |
creating knowledge base |
4.96/5 ★ |
"...Documenting knowledge and creating design or proposal documents...." Peer review by Deepak S, Java Javaee Developer |
Content Management |
4.67/5 ★ |
"...Great tools, special when you use it with other Atlassian software, best for keep track and sharing documents between team...." Peer review by Hung V, Technical Leader, Information Technology and Services |
content sharing |
4.86/5 ★ |
"...Confluence is an awesome tool to share documents, files, meeting notes, etc. can be shared in a central location for the entire team...." Peer review by Verified Reviewer, Marketing and Advertising |
content curation |
4.51/5 ★ |
"...Confluence s editor feature allows employees to create content such as meeting notes, product requirements and research reports...." Peer review by Internal Consultant |
content publishing |
4.43/5 ★ |
"...Documents need not be created and uploaded rather the content can be created on the page itself...." Peer review by Balamurugan T., Project Manager, Computer Software |
searching for content |
3.73/5 ★ |
"...Searching for content is pretty quick and accurate...." Peer review by Hari Hara Kumar E, Software Engineer |
content tracking |
3.24/5 ★ |
"...Its products help teams organize, discuss, and complete shared work via project tracking, content creation and sharing, real-time communication, and service management. ..." How Atlassian Uses Feature Management to Continuously Deliver |
PEER EXPERIENCES | |
---|---|
Collaboration |
4.79/5 ★ |
"...We're able to add groups and polls using some handy widgets that make collaboration a breeze...." Peer review by Skye E |
|
Knowledge Management |
4.94/5 ★ |
"...This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge...." Peer review by Alexandria Alvarez Gerbasi, Chief Administrative Officer, OVS Group LLC |
|
sharing knowledge |
4.94/5 ★ |
creating knowledge base |
4.94/5 ★ |
Content Management |
4.67/5 ★ |
"...Great tools, special when you use it with other Atlassian software, best for keep track and sharing documents between team...." Peer review by Hung V, Technical Leader, Information Technology and Services |
|
content sharing |
4.67/5 ★ |
content curation |
4.67/5 ★ |
content publishing |
4.67/5 ★ |
searching for content |
4.67/5 ★ |
content tracking |
4.67/5 ★ |
51+ more Business Use Cases
Our AI advisor, Wyz, harnessed 17675 insights from peers and experts to help you assess how these Confluence use cases fit your Knowledge Management needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
CUSTOMERS | TESTIMONIALS |
---|---|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
Terrence Caldwell Product Marketing Manager Blend |
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
Martin Binder Business Analyst Audi |
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
Frequently Asked Questions(FAQ)
for Confluence
What is Confluence?
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence Alternatives
Peer and Expert Opinion on Features
for Confluence
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (515) |
Widgets | Read Reviews (469) |
Alerts: popups & Notifications | Read Reviews (326) |
Ticketing | Read Reviews (289) |
Personalization | Read Reviews (265) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Templates | Read Reviews (515) |
Widgets | Read Reviews (469) |
Alerts: popups & Notifications | Read Reviews (326) |
Ticketing | Read Reviews (289) |
Personalization | Read Reviews (265) |
IT and Other Capabilities
for Confluence
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (1615) |
Data Export | Read Reviews (1056) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (1615) |
Data Export | Read Reviews (1056) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (45) |
Email Support | Read Reviews (41) |
Chat Support | Read Reviews (54) |
24/7 Support | Read Reviews (1281) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Phone Support | Read Reviews (45) |
Email Support | Read Reviews (41) |
Chat Support | Read Reviews (54) |
24/7 Support | Read Reviews (1281) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (185) |
Custom Reports | Read Reviews (2152) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (6) |
Analytics | Read Reviews (185) |
Custom Reports | Read Reviews (2152) |
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Vendor Profile Details
Company Name
atlassian
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE