Confluence Overview

Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.

Use Cases

Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.

Other use cases:

  • Sales Document Management
  • Onboarding
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Products & Pricelist Management
  • Helpdesk Management
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Business Priorities

Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Efficiency
  • Improve Visibility
  • Launch New Products
  • Grow Market Share
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve ROI
  • Improve Navigation
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Consistency
  • Increase Customer Life Time Value
  • Establish Thought Leadership
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Confluence Use-Cases and Business Priorities: Customer Satisfaction Data

Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It's a good place for documentation, similar to Evernote (and ability to easily share that documentation)...." Peer review by Alexandra Gold, Cyber Analyst, ZeroFOX

Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Confluence

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Confluence Use Cases

What makes Confluence ideal for Collaboration?

How does Confluence facilitate Knowledge Management?

What benefits does Confluence offer for Content Management?

How can Confluence enhance your Sales Document Management process?

What Are the key features of Confluence for Onboarding?

51+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Frequently Asked Questions(FAQ)

for Confluence

What is Confluence?

Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.

This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.

It supports collaborative review with ability to give feedback inline with comments.

What is Confluence used for?

Confluence is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Collaboration, Knowledge Management and Content Management .

What are the top features of Confluence?

Templates, Widgets and Alerts: popups & Notifications are some of the top features of Confluence.

Who uses Confluence?

Confluence is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Confluence alternatives?

Livepro, Shelf.Io, Slite and Panviva are popular alternatives for Confluence.

Where is Confluence located?

Confluence is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.
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Peers used Confluence for collaboration and knowledge management

Confluence Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.34/5 ★

Read Reviews (6)
Analytics

4.31/5 ★

Read Reviews (185)
Custom Reports

3.41/5 ★

Read Reviews (2152)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.34/5 ★

Read Reviews (6)
Analytics

4.31/5 ★

Read Reviews (185)
Custom Reports

3.41/5 ★

Read Reviews (2152)

Software Failure Risk Guidance

?

for Confluence

Overall Risk Meter

Low Medium High

Top Failure Risks for Confluence

Atlassian US, Inc News

Product

GitLab, Atlassian Patch High-Severity Vulnerabilities

GitLab, Atlassian Patch High-Severity Vulnerabilities

Financial

Atlassian to Report Q2 FY2025 Earnings on January 30: Conference Call Details Announced - StockTitan

Atlassian will announce its Q2 FY2025 earnings on January 30 and has released details for the conference call.

Financial

Atlassian Announces Date for Second Quarter of Fiscal Year 2025 Financial Results - Business Wire

Atlassian announced the date for its second-quarter financial results for fiscal year 2025.

Financial

Atlassian Announces Third Quarter Fiscal Year 2025 Results

Atlassian reported Q3 FY2024 results with $1.2 billion in revenue, a 30% year-over-year increase, and record free cash flow of $555 million. The company highlighted strong cloud adoption, now serving over 300,000 cloud customers. Co-founder Scott Farquhar will step down as co-CEO, with Mike Cannon-Brookes continuing as CEO.

Atlassian US, Inc Profile

Company Name

Atlassian US, Inc

Company Website

https://www.atlassian.com/

HQ Location

Level 6/341 George St, Sydney, NSW 2000, AU

Employees

1001-5000

Social

Financials

PRIVATE