Confluence Overview
Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
Use Cases
Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.
Confluence Use-Cases and Business Priorities: Customer Satisfaction Data
Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of." - Katie Burke
Peer review evidence (same sources as the product rating summary)
"...Initially Confluence was adopted by my department to facilitate collaboration, document storage, and have everything centralized...." Peer review by Ashley Grandy, Department Projects Manager, Western Governors University
"...The site is used on a daily basis!. Confluence is extremely useful in allowing us to manage knowledge within our ourganisation...." Peer review by Andrew S., Projects Administrator/Project Manager, Management Consulting
"...Great tools, special when you use it with other Atlassian software, best for keep track and sharing documents between team...." Peer review by Hung V, Technical Leader, Information Technology and Services
Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.
Confluence Customer wins, Customer success stories, Case studies
How efficiently Does Confluence manage your Collaboration?
What solutions does Confluence provide for Knowledge Management?
How does Confluence facilitate Content Management?
What makes Confluence ideal for Sales Document Management?
How can Confluence optimize your Onboarding Workflow?
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Evan Lerer Dir. of Engineering Redfin |
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
|
Martin Binder Business Analyst Audi |
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
Getting Started in Confluence | Confluence | Atlassian
Frequently Asked Questions (FAQ)
What buyers ask before choosing Confluence
What is Confluence?
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.
This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.
It supports collaborative review with ability to give feedback inline with comments.
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Peers used Confluence for collaboration and knowledge management
Confluence Competitors
Confluence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
Confluence Integrations
Confluence integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Confluence
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Atlassian US, Inc News
Atlassian Announces System for AI-native Software Development in Jira
Atlassian has launched new AI-native software development capabilities in Jira, enhancing productivity across the software development lifecycle. The features include Jira for Slack, Jira Planner, and Loom video prompts, which integrate enterprise context for improved AI agent performance. These capabilities aim to address bottlenecks in AI development by providing a unified platform for planning, orchestrating, and scaling agentic work.
Atlassian (DX) Named a Leader in the 2026 Gartner® Magic Quadrant™ for Developer Productivity Insight Platforms
Atlassian has been named a Leader in the 2026 Gartner Magic Quadrant for Developer Productivity Insight Platforms. The recognition highlights Atlassian's ability to execute and completeness of vision in the DPIP market. Atlassian's DX platform integrates AI measurement capabilities, helping organizations quantify AI's impact on productivity and providing insights at an enterprise scale.
Bamboo, Confluence & Co.: Atlassian closes 100 security vulnerabilities
Atlassian has addressed 100 security vulnerabilities across its products, including Bitbucket, Confluence, and Jira Service Management. The updates, which include fixes for critical vulnerabilities with CVSS scores of 10, are available immediately. Administrators are advised to install these updates to prevent potential attacks.
Inside Atlassian’s Forge Billing Architecture for Distributed Usage Tracking at Scale
Atlassian has detailed the engineering of its Forge billing platform, designed for usage-based pricing in its cloud application ecosystem. The system processes high-volume events for accurate billing, utilizing a Kafka-based streaming infrastructure for real-time visibility. This architecture supports distributed usage tracking and ensures financial accuracy through validation and normalization processes.
Atlassian US, Inc Profile
Company Name
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE
