Confluence: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Confluence
Brand: Confluence
Rating: 4.15 (17675 reviews)

4.15 5

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(17675)

Product and Vendor News

Atlassian Announces Second Quarter Fiscal Year 2026 Results - Yahoo Finance UK 04/02/2026
Introducing Rovo Think Deeper: Stronger reasoning, right when you need it - Work Life by Atlassian 28/01/2026
Atlassian Announces Date for Second Quarter of Fiscal Year 2026 Financial Results - Business Wire 12/01/2026
Atlassian Completes Acquisition of The Browser Company of New York - Business Wire 20/10/2025

Customer stories

Product Business Settings

Confluence is popular in Computer Software, Information Technology And Services, and Internet industries and is widely used by Mid Market, Enterprise, and Large Enterprise.

Integrations

Project Management

Team Collaboration

Other Demand Generation

Help Desk

Confluence Product Overview

Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.

How satisfied the customers are with Confluence use-cases

Reviews

"Everyone can see how an idea flows from strategy to execution." - Sky Frostenson

"People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency." - Martin Binder

Confluence Customer Insights, Testimonials and Case Studies

How can Confluence enhance your Collaboration process?

Confluence allows teams to work together on projects, share information, and track progress. It integrates with other tools to streamline workflows. Confluence can be challenging to customize for teams with diverse needs.

"...Awesome documentation platform Collaboration is made very easy Jira integration is included out of the box. ...." Peer review by Alonso P., Ing, Financial Services

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How does Confluence address your Knowledge Management Challenges?

Confluence is a knowledge management tool that helps organizations share and organize information. It allows teams to collaborate on projects and create a central knowledge base. Confluence can be used to create dashboards, knowledge bases, and internal websites, but maintaining the information is important.

"...Confluence helps solve the problems of needing a knowledge base as well as work spaces for our employees...." Peer review by Don D., Education

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How does Confluence facilitate Content Management?

Confluence enables teams to work together by creating, organizing, and sharing information. It allows for easy editing, commenting, and versioning of documents. Although Confluence facilitates collaboration, it can sometimes lead to confusion if shared content is not carefully managed.

"...We first used it a central repository for shared documents with the desire to replace our shared drive...." Peer review by Charles Thomasset, MBA, Director, Project/Process Management, Lehigh University

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How efficiently Does Confluence manage your Sales Document Management?

Confluence is a software tool that helps teams share and manage documents in a centralized location. It allows for easy collaboration on documents, making it a better option than shared drives or email. Confluence offers features such as easy document organization, knowledge sharing, and collaboration on documents but it is not a complete document sharing system.

"...Great way to revision control and dissemination information, share documents for editing, tracking product development and milestones...." Peer review by Junyang X.

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How efficiently Does Confluence manage your Onboarding?

Confluence is used to organize and share information related to software development and IT processes. It facilitates onboarding by providing a centralized repository for documentation, workflows, and project information. Confluence allows for easy access and collaboration among teams, enabling efficient knowledge sharing. However, Confluence's user-based pricing structure can be cost-prohibitive for organizations with a large number of users who primarily access content rather than create it.

"...Online tutorials were quite useful when I came onboard to my current project...." Peer review by Industry Analyst / Tech Writer in Writing and Editing

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What is Confluence?

Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.

This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.

It supports collaborative review with ability to give feedback inline with comments.

What is Confluence used for?

Confluence is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Collaboration, Knowledge Management and Content Management .

What are the top features of Confluence?

Templates, Widgets and Alerts: popups & Notifications are some of the top features of Confluence.

Who uses Confluence?

Confluence is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Confluence alternatives?

Livepro, Shelf.Io, Slite and Panviva are popular alternatives for Confluence.

Where is Confluence located?

Confluence is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.

11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

CUSTOMERS	TESTIMONIALS
Sky Frostenson Dir. of Technical Product Management VSCO	Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Martin Binder Business Analyst Audi	People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder
Evan Lerer Dir. of Engineering Redfin	Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer

CUSTOMERS	TESTIMONIALS
Sky Frostenson Dir. of Technical Product Management VSCO	Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Martin Binder Business Analyst Audi	People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder
Evan Lerer Dir. of Engineering Redfin	Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer