Confluence Overview
Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
Use Cases
Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.
Confluence Use-Cases and Business Priorities: Customer Satisfaction Data
Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer." - Terrence Caldwell
Peer review evidence (same sources as the product rating summary)
"...We have used it as a collaboration tool to keep track of everything from personal notes on tasks to project statuses and team home pages...." Peer review by Sean McIlvenna, IT Manager / Sr. Software Architect, Lantana Consulting Group
"...The essential problem is this: How do you create a culture where sharing knowledge and resources freely is the norm?..." Peer review by Cody B., Base22 LLC
"...Each project can have lots of pages associated and links to documents are shared...." Peer review by Diane K, Project Manager
Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.
Confluence Customer wins, Customer success stories, Case studies
How can Confluence optimize your Collaboration Workflow?
How efficiently Does Confluence manage your Knowledge Management?
How can Confluence optimize your Content Management Workflow?
What solutions does Confluence provide for Sales Document Management?
What benefits does Confluence offer for Onboarding?
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Terrence Caldwell Product Marketing Manager Blend |
Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer. Testimonial By Terrence Caldwell |
|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Martin Binder Business Analyst Audi |
People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency. Testimonial By Martin Binder |
Getting Started in Confluence | Confluence | Atlassian
Frequently Asked Questions (FAQ)
What buyers ask before choosing Confluence
What is Confluence?
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.
This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.
It supports collaborative review with ability to give feedback inline with comments.
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Peers used Confluence for collaboration and knowledge management
Confluence Competitors
Confluence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
Confluence Integrations
Confluence integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Confluence
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Atlassian US, Inc News
Atlassian (DX) Named a Leader in the 2026 Gartner® Magic Quadrant™ for Developer Productivity Insight Platforms
Atlassian has been named a Leader in the 2026 Gartner Magic Quadrant for Developer Productivity Insight Platforms. The recognition highlights Atlassian's ability to execute and completeness of vision in the DPIP market. Atlassian's DX platform integrates AI measurement capabilities, helping organizations quantify AI's impact on productivity and providing insights at an enterprise scale.
Bamboo, Confluence & Co.: Atlassian closes 100 security vulnerabilities
Atlassian has addressed 100 security vulnerabilities across its products, including Bitbucket, Confluence, and Jira Service Management. The updates, which include fixes for critical vulnerabilities with CVSS scores of 10, are available immediately. Administrators are advised to install these updates to prevent potential attacks.
Inside Atlassian’s Forge Billing Architecture for Distributed Usage Tracking at Scale
Atlassian has detailed the engineering of its Forge billing platform, designed for usage-based pricing in its cloud application ecosystem. The system processes high-volume events for accurate billing, utilizing a Kafka-based streaming infrastructure for real-time visibility. This architecture supports distributed usage tracking and ensures financial accuracy through validation and normalization processes.
Atlassian, Splunk Patch Critical Vulnerabilities
Atlassian and Splunk have released patches for critical vulnerabilities in their products. Atlassian addressed security defects across multiple products, including Bamboo, Bitbucket, and Jira. The vulnerabilities involved third-party dependencies like Axios and Apache Tomcat. Users are advised to update to patched versions promptly.
Atlassian US, Inc Profile
Company Name
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE
