Confluence: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Confluence
Brand: Confluence
Rating: 4.15 (17675 reviews)

4.15 5

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(17675)

Product and Vendor News

Atlassian Announces Second Quarter Fiscal Year 2026 Results - Yahoo Finance UK 04/02/2026
Introducing Rovo Think Deeper: Stronger reasoning, right when you need it - Work Life by Atlassian 28/01/2026
Atlassian Announces Date for Second Quarter of Fiscal Year 2026 Financial Results - Business Wire 12/01/2026
Atlassian Completes Acquisition of The Browser Company of New York - Business Wire 20/10/2025

Customer stories

Product Business Settings

Confluence is popular in Computer Software, Information Technology And Services, and Internet industries and is widely used by Mid Market, Enterprise, and Large Enterprise.

Integrations

Project Management

Team Collaboration

Other Demand Generation

Help Desk

Confluence Product Overview

Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.

How satisfied the customers are with Confluence use-cases

Reviews

"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of." - Katie Burke

"Everyone can see how an idea flows from strategy to execution." - Sky Frostenson

Confluence Customer Insights, Testimonials and Case Studies

What Are the key features of Confluence for Collaboration?

Confluence allows teams to work together on projects, share information, and track progress. It integrates with other tools to streamline workflows. Confluence can be challenging to customize for teams with diverse needs.

"...Confluence is very collaborative, meant to keep people "on the same page" in regards to your documentation/knowledge needs...." Peer review by Cristian B., Sr Software Development Manager

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How can Confluence optimize your Knowledge Management Workflow?

Confluence is a knowledge management tool that helps organizations share and organize information. It allows teams to collaborate on projects and create a central knowledge base. Confluence can be used to create dashboards, knowledge bases, and internal websites, but maintaining the information is important.

"...[It's] very good for knowledge base articles, how-to stuff, ideas, and feedback...." Peer review by Yaron Lavi, Head of R&D, ACC Division, Applied Materials

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How can Confluence enhance your Content Management process?

Confluence enables teams to work together by creating, organizing, and sharing information. It allows for easy editing, commenting, and versioning of documents. Although Confluence facilitates collaboration, it can sometimes lead to confusion if shared content is not carefully managed.

"...Confluence is an awesome tool to share documents, files, meeting notes, etc. can be shared in a central location for the entire team...." Peer review by Verified Reviewer, Marketing and Advertising

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What Are the key features of Confluence for Sales Document Management?

Confluence is a software tool that helps teams share and manage documents in a centralized location. It allows for easy collaboration on documents, making it a better option than shared drives or email. Confluence offers features such as easy document organization, knowledge sharing, and collaboration on documents but it is not a complete document sharing system.

"...Confluence is very powerful as a wiki, allowing us to share documentation and knowledge across departments...." Peer review by Daniel Z.

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What makes Confluence ideal for Onboarding?

Confluence is used to organize and share information related to software development and IT processes. It facilitates onboarding by providing a centralized repository for documentation, workflows, and project information. Confluence allows for easy access and collaboration among teams, enabling efficient knowledge sharing. However, Confluence's user-based pricing structure can be cost-prohibitive for organizations with a large number of users who primarily access content rather than create it.

"...The Development Team also provides updates and timelines on what they're working on and how far they are. ...." Peer review by Verified Reviewer, Information Technology and Services

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What is Confluence?

Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.

This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.

It supports collaborative review with ability to give feedback inline with comments.

What is Confluence used for?

Confluence is a Knowledge Management Software mainly used by its customers to Scale Best Practices and Improve Internal Communications by Collaboration, Knowledge Management and Content Management .

What are the top features of Confluence?

Templates, Widgets and Alerts: popups & Notifications are some of the top features of Confluence.

Who uses Confluence?

Confluence is used by Computer Software, Information Technology And Services and Internet among other industries.

What are Confluence alternatives?

Livepro, Shelf.Io, Slite and Panviva are popular alternatives for Confluence.

Where is Confluence located?

Confluence is headquartered at Level 6/341 George St, Sydney, NSW 2000, AU.

11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

CUSTOMERS	TESTIMONIALS
Katie Burke Chief People Officer Hubspot	Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke
Sky Frostenson Dir. of Technical Product Management VSCO	Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Evan Lerer Dir. of Engineering Redfin	Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer

CUSTOMERS	TESTIMONIALS
Katie Burke Chief People Officer Hubspot	Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke
Sky Frostenson Dir. of Technical Product Management VSCO	Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson
Evan Lerer Dir. of Engineering Redfin	Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer