Confluence Overview
Confluence is a remote-friendly team workspace by Atlassian. It supports documentation, project collaboration, and Jira integrations.
Use Cases
Customers recommend Collaboration, Knowledge Management, Content Management, as the business use cases that they have been most satisfied with while using Confluence.
Business Priorities
Scale Best Practices and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Confluence.
Confluence Use-Cases and Business Priorities: Customer Satisfaction Data
Confluence's features include Templates, Widgets, Alerts: Popups & Notifications, etc. and Confluence support capabilities include Phone Support, Email Support, Chat Support, etc. also Confluence analytics capabilities include Analytics, and Custom Reports.
Reviews
"Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of." - Katie Burke
Peer review evidence (same sources as the product rating summary)
"...We're collaborating more than ever before across multiple timelines, and giving our employees a place to store resources and important information...." Peer review by Jared M, Account Manager, Computer Software
"...This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge...." Peer review by Alexandria Alvarez Gerbasi, Chief Administrative Officer, OVS Group LLC
"...Confluence is an awesome tool to share documents, files, meeting notes, etc. can be shared in a central location for the entire team...." Peer review by Verified Reviewer, Marketing and Advertising
Confluence, livepro, Shelf.io, Slite, Panviva, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Confluence
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Mid Market
- Enterprise
- Large Enterprise
Confluence is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Mid Market, Enterprise, and Large Enterprise.
Confluence Customer wins, Customer success stories, Case studies
How can Confluence enhance your Collaboration process?
Why is Confluence the best choice for Knowledge Management?
How can Confluence enhance your Content Management process?
How can Confluence optimize your Sales Document Management Workflow?
What solutions does Confluence provide for Onboarding?
11 buyers and buying teams have used Cuspera to assess how well Confluence solved their Knowledge Management needs. Cuspera uses 17675 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson |
|
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Katie Burke Chief People Officer Hubspot |
Confluence has enabled anyone in the company equal opportunity to participate, ask questions, and use their voice towards building a company our employees’ grandkids can be proud of. Testimonial By Katie Burke |
|
Sky Frostenson Dir. of Technical Product Management VSCO |
Everyone can see how an idea flows from strategy to execution. Testimonial By Sky Frostenson |
|
Evan Lerer Dir. of Engineering Redfin |
Solve a documentation mess... Confluence is our linchpin for everything. Testimonial By Evan Lerer |
Getting Started in Confluence | Confluence | Atlassian
Frequently Asked Questions (FAQ)
What buyers ask before choosing Confluence
What is Confluence?
Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.
This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.
It supports collaborative review with ability to give feedback inline with comments.
What is Confluence used for?
What are the top features of Confluence?
Who uses Confluence?
What are Confluence alternatives?
Where is Confluence located?
Peers used Confluence for collaboration and knowledge management
Confluence Competitors
Confluence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (2152) |
Confluence Integrations
Confluence integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Confluence
Software Failure Risk Guidance
?for Confluence
Overall Risk Meter
Top Failure Risks for Confluence
Atlassian US, Inc News
Atlassian (TEAM) Just Turned Jira Into an AI Coding Command Center
Atlassian has introduced new AI-driven tools within Jira and its DX platform to enhance software development processes. These tools, including Code Context and Agent Context Controls, aim to provide engineering teams with better oversight of AI agents in coding tasks. The features are designed to improve efficiency by turning backlogs into pipelines and ensuring code meets internal standards. Atlassian's focus is on leveraging organizational context to scale AI work across the development lifecycle.
Atlassian Launches Agent Loops: AI Agents Automate Full Software Development in Jira
Atlassian has launched Agent Loops, a system of autonomous AI agents that automate software development workflows in Jira. The system uses the Teamwork Graph to plan, code, test, and create pull requests with minimal human intervention. Early data shows faster cycle times and higher feature output. The release includes new developer experience tools and emphasizes integration with existing Atlassian products.
Comment on Atlassian’s usage-based pricing: AI value with predictability and control by What Will Atlassian's Usage-Based Pricing Cost Your Startup After December 3, 2026? - Startupik | Ai, Web3, Blockchain and Startup magazine
Atlassian introduces a usage-based pricing model for its AI capabilities, providing customers with visibility and control over their usage and spend. The model includes allowances for AI interactions, automation steps, and AI agent resolutions, effective December 3, 2026. This approach aims to enhance AI-driven workflow automation and offer predictable pricing for businesses.
Atlassian’s New Agentic AI Platform Might Change The Case For Investing In Atlassian (TEAM)
Atlassian has introduced new AI-driven capabilities across its Jira and DX platforms, enhancing agentic workflows in the software development lifecycle. These features aim to link code intelligence, workflow automation, and observability, potentially boosting AI feature adoption. The new DX for Agentic Development provides enterprises with visibility into engineering output improvements, influencing Atlassian's investment narrative around AI and cloud revenue growth.
Atlassian US, Inc Profile
Company Name
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE
