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4.15 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(22976 Reviews, Testimonials & Expert Opinions)
(22976 Reviews, Testimonials & Expert Opinions)

Confluence - Team Collaboration Software | Atlassian

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About Confluence

Confluence is a workspace collaboration software that helps in project collaboration, knowledge management thereby aiding in employee engagement and team work.

This tool can be used by different functions - developers, HR, sales and marketing and any function that needs collaborative tool. Confluence provides support for various artifacts for collaboration - meeting notes, policy documents, product requirements and marketing plans to name a few with associated templates. It helps in keeping the work artifacts organized with search ability to look for content easily.

It supports collaborative review with ability to give feedback inline with comments.

Evaluating Confluence for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 22976 insights from peers and experts who used Confluence to help you determine how well it fits your Knowledge Management needs.


Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Confluence solves your Knowledge Management needs.

Peer and Expert Opinions
for Confluence


Scale best practices and Improve internal communications are the most popular goals peers achieved using Confluence .

Other goals:

  • Enhance customer relationships
  • Improve visibility
  • Improve efficiency
  • Acquire customers
  • Launch new products
  • Enter new markets internationally or locally
  • Grow market share
  • Shorten ramp up time
  • Increase sales & revenue
  • Improve ROI
  • Improve stakeholder relations
  • Improve navigation
  • Manage risk
  • Improve consistency
  • Increase customer life time value
  • Establish thought leadership
See all goals See less goals


It is the best suited for website, offline, e-mail, channels.

Other channels:

  • point of sale
  • user generated content
  • blogs
  • on premises
  • video
  • phone calls
  • chat
  • social media
  • promotions
  • events
  • trade shows
  • mobile
  • Slack
  • games
  • print media
  • magazine
  • mobile app
  • support groups
  • mass media
  • coupons
  • channel partners
  • Facebook
  • LinkedIn
  • causes and charity
  • newsletter
  • Twitter
See all channels See less channels


Peers recommend collaboration, knowledge management, content management, as the business processes that they have been most satisfied while using Confluence .

Read Peer and Expert Experience for Business Use Cases





"...It provides a space for teams to collaborate, share content, ideas and even write knowledge base articles...."
Peer review by Marko P, Helpdesk Agent level 2 Managed Services Operations Retail & Hospitality Helpdesk, Information Technology and Services

Knowledge management

"...This avoids the redundancy of emails and creates a database of company information, as well as shared knowledge...."
Peer review by Alexandria Alvarez Gerbasi, Chief Administrative Officer, OVS Group LLC

sharing knowledge

creating knowledge base

Content management

"...Confluence provides shared work spaces as well as personal spaces and pages that allow users to manage content. . ...."
Peer review by Miguel G., Owner, Design

content sharing

content curation

content publishing

searching for content

content tracking

+59 more business use cases

Our AI advisor, Wyz, harnessed 22976 insights from peers and experts to help you assess how these Confluence use cases fit your Knowledge Management needs.

Popular Business Setting
for Confluence

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Confluence to Scale best practices and Improve internal communications

Verify if it works for you

Peer and Expert Opinion on Features
for Confluence

  • Low
  • Medium
  • High


Alerts: popups & Notifications



IT and Other Capabilities
for Confluence

  • Low
  • Medium
  • High


Data Import

Data Export


24/7 Support

Phone Support

Email Support

Chat Support


AI Powered


Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Confluence

Vendor Profile Details

Company Name atlassian
Company Website
HQ Location Level 6/341 George St, Sydney, NSW 2000, AU
Employees 1001-5000
Financials IPO