Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more.
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Document360 solves your Knowledge Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...You can regularly review the lowest-rated articles in your knowledge base and find ways to improve them.
Deep dive into your customers psyche with knowledge base analytics
creating knowledge base
"...Detailed auditing and notifications send directly to email. ...."
Peer review by Don D., Health advisor , Hospital & Health Care
sending & publishing communications
Popular Business Setting
- Computer Software
- Information Technology and Services
- Consumer Goods
- Mid Market
- Small Business
- Large Enterprise
IT and Other Capabilities
Top Failure Risks for Document360