Guru knowledge network Overview
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Cuspera Reviews
30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.
Use Cases
Peers recommend Knowledge Management , Training & Onboarding , Workflow Management , as the business use cases that they have been most satisfied while using Guru knowledge network.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management |
4.85/5 ★ |
"...The Slack integration allows for a seamless experience for employees to take conversations live to feed the knowledge base or seamlessly be able to query it for pre-existing questions...." Peer review by Alan W |
| sharing knowledge |
4.92/5 ★ |
"...Internal knowledge sharing happens with questions like "what days do we have off this year?..." Peer review by John C., Internet |
| creating knowledge base |
4.82/5 ★ |
"...org slack Partner Built Guru's Slack bot allows you to both share and capture the knowledge created within your team's Slack conversations everyday. ..." Integrated Knowledge Management - Guru Integrations |
| Training & Onboarding |
4.90/5 ★ |
"...Sharing knowledge quickly and easily, making onboarding much more streamlined, and keeping data up to date by keeping us accountable...." Peer review by Meghan M, Quality Test Technician |
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place!..." Testimonial by Victoria Moss, Director of Sales Operations, Greenhouse |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management |
4.85/5 ★ |
"...The Slack integration allows for a seamless experience for employees to take conversations live to feed the knowledge base or seamlessly be able to query it for pre-existing questions...." Peer review by Alan W |
|
| sharing knowledge |
4.85/5 ★ |
| creating knowledge base |
4.85/5 ★ |
| Training & Onboarding |
4.90/5 ★ |
"...Sharing knowledge quickly and easily, making onboarding much more streamlined, and keeping data up to date by keeping us accountable...." Peer review by Meghan M, Quality Test Technician |
|
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place!..." Testimonial by Victoria Moss, Director of Sales Operations, Greenhouse |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3168 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Guru eases the burden on tenured employees, managers, and trainers. New employees have to ask fewer questions. Testimonial By Alison Port |
|
Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated wiki. Testimonial By Peter Nesbitt |
|
At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, ...and consistent experiences to our customers at every stage of the customer journey. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alison Port Business Development Representative Pilot |
Guru eases the burden on tenured employees, managers, and trainers. New employees have to ask fewer questions. Testimonial By Alison Port |
|
Peter Nesbitt Operations Bitly |
Super easy to use and great cutting edge integrations (Chrome, Slack, etc). Before this, collective knowledge was either in people's heads, on their personal drives, if lucky, in an outdated Google Drive or Dropbox, or maybe on an even more outdated wiki. Testimonial By Peter Nesbitt |
|
Tom Foley Associate Manager, Global Sales & Customer Support Enablement Intercom |
At Intercom, we’re growing fast, selling and supporting a number of products into a number of different verticals to increasingly larger and larger customers. Guru helps our sales and support teams quickly access this knowledge and empowers our entire revenue team to deliver amazing, personalized, ...and consistent experiences to our customers at every stage of the customer journey. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study bitlyRead More |
|
Case Study ViaRead More |
|
Case Study IntercomRead More |
Frequently Asked Questions(FAQ)
for Guru knowledge network
What is Guru knowledge network?
What is Guru knowledge network used for?
What are the top features of Guru knowledge network?
Who uses Guru knowledge network?
What are Guru knowledge network alternatives?
Where is Guru knowledge network located?
Popular Business Setting
for Guru knowledge network
Top Industries
- Internet
- Computer Software
- Consumer Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Guru knowledge network to Increase sales & revenue and Acquire customers
Guru knowledge network Alternatives
Peer and Expert Opinion on Features
for Guru knowledge network
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for Guru knowledge network
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
Software Failure Risk Guidance
?for Guru knowledge network
Overall Risk Meter
Top Failure Risks for Guru knowledge network
Vendor Profile Details
Company Name
Guru
Company Website
https://www.getguru.com/HQ Location
121 S Broad St, Floor 11, Philadelphia, PA
Employees
11-50
Social
Financials
M&A
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