Guru knowledge network Overview

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

Cuspera Reviews

30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Training & Onboarding , Workflow Management , as the business use cases that they have been most satisfied while using Guru knowledge network.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management

4.85/5

Read Reviews (428)

"...At Sling & Stone we've always used Slack to share information and knowledge...." Case Study Sling & Stone
sharing knowledge

4.92/5

Read Reviews (114)

creating knowledge base

4.82/5

Read Reviews (17)

Training & Onboarding

4.90/5

Read Reviews (118)

"...Guru has become an interactive scavenger hunt for relevant information, and with some thought, we've been able to curate an onboarding experience that's exciting and unique...." Peer review by Jaleel M., Computer Software
Workflow Management with Chat and Slack

4.87/5

Read Reviews (107)

"...Guru fits into our employees normal workflow with the browser and Slack integrations...." Peer review by Bridgette C., Computer Software
PEER EXPERIENCES
Knowledge Management

4.85/5

Read Reviews (428)

"...At Sling & Stone we've always used Slack to share information and knowledge...." Case Study Sling & Stone
sharing knowledge

4.85/5

Read Reviews (114)

creating knowledge base

4.85/5

Read Reviews (17)

Training & Onboarding

4.90/5

Read Reviews (118)

"...Guru has become an interactive scavenger hunt for relevant information, and with some thought, we've been able to curate an onboarding experience that's exciting and unique...." Peer review by Jaleel M., Computer Software
Workflow Management with Chat and Slack

4.87/5

Read Reviews (107)

"...Guru fits into our employees normal workflow with the browser and Slack integrations...." Peer review by Bridgette C., Computer Software

41+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3168 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema

Collin Cunninghame

Operations Support Lead

ActiveCampaign

We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamlined the process of checking documentation and asking questions. Testimonial By Collin Cunninghame

Natalie Mercuri

Remote Supervisor & Learning & Development Manager

Clever

With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri
CUSTOMERS TESTIMONIALS

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema

Collin Cunninghame

Operations Support Lead

ActiveCampaign

We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamlined the process of checking documentation and asking questions. Testimonial By Collin Cunninghame

Natalie Mercuri

Remote Supervisor & Learning & Development Manager

Clever

With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri

Case Studies

COMPANY CASE STUDIES
Case Study Via

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read More
Case Study bitly

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read More
Case Study Intercom

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read More

Popular Business Setting

for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Consumer Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Guru knowledge network to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Guru knowledge network

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.52/5

Read Reviews (74)
Alerts: popups & Notifications

2.72/5

Read Reviews (36)
bot

4.20/5

Read Reviews (28)
Widgets

4.04/5

Read Reviews (21)
Recording

4.66/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.52/5

Read Reviews (74)
Alerts: popups & Notifications

2.72/5

Read Reviews (36)
bot

4.20/5

Read Reviews (28)
Widgets

4.04/5

Read Reviews (21)
Recording

4.66/5

Read Reviews (16)

IT and Other Capabilities

for Guru knowledge network

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.15/5

Read Reviews (174)
Data Export

3.27/5

Read Reviews (78)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.15/5

Read Reviews (174)
Data Export

3.27/5

Read Reviews (78)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5

Read Reviews (49)
Phone Support

4.52/5

Read Reviews (41)
Email Support

4.41/5

Read Reviews (30)
24/7 Support

4.25/5

Read Reviews (562)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.57/5

Read Reviews (49)
Phone Support

4.52/5

Read Reviews (41)
Email Support

4.41/5

Read Reviews (30)
24/7 Support

4.25/5

Read Reviews (562)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)

Software Failure Risk Guidance

?

for Guru knowledge network

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Vendor Profile Details

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

121 S Broad St, Floor 11, Philadelphia, PA

Employees

11-50

Social

Financials

M&A