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Guru knowledge network

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(6138 Reviews, Testimonials & Expert Opinions)
(6138 Reviews, Testimonials & Expert Opinions)

Guru - Knowledge management software for the future of work

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About Guru knowledge network

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

Reviews - Case Studies

Case Study Via

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read Story →

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read Story →

Case Study Intercom

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read Story →

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read Story →

Case Study bitly

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read Story →

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read Story →

Peer and Expert Opinions
for Guru knowledge network

Goals

Increase sales & revenue and Shorten ramp up time are the most popular goals peers achieved using Guru knowledge network .

Other goals:

  • Scale best practices
  • Improve ROI
  • Acquire customers
  • Improve internal communications
  • Enhance customer relationships
  • Establish thought leadership
  • Launch new products
  • Improve digital and social presence
  • Enter new markets internationally or locally
  • Improve efficiency
  • Grow market share
  • Improve visibility
  • Improve consistency
  • Increase average basket value
See all goals See less goals

Channels

It is the best suited for chat, Slack, e-mail, channels.

Other channels:

  • offline
  • point of sale
  • phone calls
  • user generated content
  • blogs
  • website
  • causes and charity
  • social media
  • on premises
  • promotions
  • trade shows
  • omnichannel
  • mobile
  • video
  • review sites
  • games
  • mobile app
  • events
  • Amazon
  • Facebook
  • Netflix
See all channels See less channels

Processes

Peers recommend knowledge management, workflow management, content management, as the business processes that they have been most satisfied while using Guru knowledge network .

Read Peer and Expert Experience for Business Use Cases

Knowledge management

Sharing knowledge With Chat

Creating knowledge base With Chat and Slack

Workflow management With Chat and Slack

Content management

Content curation

Content sharing With User generated content and Blogs and Chat and Slack

Searching for content With Phone calls and Chat and Slack

Content publishing

Content tracking

Training & onboarding

Helpdesk management With Offline and Point of sale

Engagement management With Chat and Phone calls

Engaging and following up

Product marketing

Customer case management

Collaboration With Chat

Products & pricelist management

Sales document management

Contract management With Chat and Slack

Proposal & quote management With E mail

Document sharing With User generated content and Blogs

Communication management With E mail

Sending & publishing communications With E mail

Lead engagement With E mail

Business development

Customer feedback management With E mail

Measuring customer satisfaction

Coaching With Chat and Slack

Competitive intelligence

Social media management

Social media analytics

Conversion management

Lead qualification

Lead qualification: technographic

Playbook creation

Relationship management With Phone calls

Lifetime value management With Chat and Phone calls

Sales call management With Video and Phone calls

Telemarketing With Phone calls

Media planning

Account management With Chat and Slack and Offline and Point of sale

Sales review & feedback

Channel marketing With Chat and Slack

Upselling

Advertisement With Phone calls

Revenue cycle management

Event management

Public relations With Chat and Slack

Rating and review management

Promotion management With Promotions

See allless Activities

Popular Business Setting
for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Guru knowledge network to Increase sales & revenue and Shorten ramp up time

Verify if it works for you

IT and Other Capabilities
for Guru knowledge network

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Phone Support

Email Support

24/7 Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

First 5 Reports are Free

Vendor Profile Details

Company Name Guru
Company Website https://www.getguru.com/
HQ Location 5001 Baum Blvd., Suite 760, Pittsburgh, PA 15213, US
Employees 11-50
Social
Financials M&A