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Product Business Settings

Guru knowledge network is popular in Internet, Computer Software, and Consumer Services industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

Contract Management
Help Desk
Incentives and Compensation Management
Knowledge Management

Guru knowledge network Product Overview

Guru transforms enterprise knowledge management by integrating chats, apps, and documents into a unified platform. This AI-powered solution serves as a single source of truth, enhancing enterprise search, knowledge bases, and intranets. Guru's standout feature is its ability to create custom Knowledge Agents, tailored for any team, ensuring that information is accessible and actionable. The platform's intelligent search capabilities deliver precise answers, streamlining information retrieval across the organization. Trusted by leading companies, Guru empowers teams to maintain consistency and accuracy in their knowledge sharing, fostering a more informed and efficient workplace.

How satisfied the customers are with Guru knowledge network use-cases

Reviews

"Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned somethi...ng valuable from the salesperson; responsiveness; quality and speed of interaction." - Nick S
"Because of Guru, our entire company is aligned across the globe. We ve reduced repeat questions and I can finally stop answering emails at 10pm every night." - Joe Gaspard

Guru knowledge network Customer Insights, Testimonials and Case Studies

How does Guru knowledge network facilitate Knowledge Management?

How does Guru knowledge network facilitate Onboarding?

How can Guru knowledge network optimize your Workflow Management Workflow?

What Are the key features of Guru knowledge network for Content Management?

What Are the key features of Guru knowledge network for Helpdesk Management?

What is Guru knowledge network?

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

What is Guru knowledge network used for?

Guru knowledge network is a Knowledge Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Knowledge Management, Onboarding and Workflow Management .

What are the top features of Guru knowledge network?

Personalization, Alerts: popups & Notifications and bot are some of the top features of Guru knowledge network.

Who uses Guru knowledge network?

Guru knowledge network is used by Internet, Computer Software and Consumer Services among other industries.

What are Guru knowledge network alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Guru knowledge network.

Where is Guru knowledge network located?

Guru knowledge network is headquartered at 121 S Broad St, Floor 11, Philadelphia, PA.

30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Nick S

Sales Enablement Leader

Glint

Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned something valuable from the salesperson; responsiveness; ...quality and speed of interaction.

Testimonial By Nick S
Guru knowledge network testimonial

Joe Gaspard

Head of Content Management

Yext

Because of Guru, our entire company is aligned across the globe. We ve reduced repeat questions and I can finally stop answering emails at 10pm every night. Testimonial By Joe Gaspard
Guru knowledge network testimonial

Ross Sheingold

CIO

Laundry Service

This tool is a must-have for any company trying to scale internal knowledge across a growing team. People are wasting less time asking questions that have already been answered before. Testimonial By Ross Sheingold
CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Nick S

Sales Enablement Leader

Glint

Guru makes it incredibly easy to find relevant information, and this improved the quality and speed of client interaction. As you know, the main reason people buy is their sales experience (not price, not product): whether the client learned something valuable from the salesperson; responsiveness; ...quality and speed of interaction.

Testimonial By Nick S
Guru knowledge network testimonial

Joe Gaspard

Head of Content Management

Yext

Because of Guru, our entire company is aligned across the globe. We ve reduced repeat questions and I can finally stop answering emails at 10pm every night. Testimonial By Joe Gaspard
Guru knowledge network testimonial

Ross Sheingold

CIO

Laundry Service

This tool is a must-have for any company trying to scale internal knowledge across a growing team. People are wasting less time asking questions that have already been answered before. Testimonial By Ross Sheingold

mid-market software company - Computer Software - Medium

Guru helps a mid-market software company organize and capture SOPs for sales and customer success teams. The company used Guru Cards to ensure a unified message, reducing confusion and mistakes. Guru...'s AI features streamline SOP creation and boost adherence. Teams using Guru Assist create knowledge bases 30% faster and generate 27% more knowledge. The solution integrates with existing workflows and keeps SOPs up to date.

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A household DTC company - Retail

Guru's AI-driven search helped a direct-to-consumer home essentials brand speed up customer support. The CX team used to search large Google Sheets by hand, which was slow and caused mistakes. With G...uru, they connected Google Sheets to the platform and used AI to find inventory answers fast. Agents now get up-to-date info quickly, boosting productivity and confidence. The team spends less time searching and more time helping customers.

Read on →

Movable Ink - Marketing And Advertising - Medium

Guru helped Movable Ink centralize knowledge management during rapid growth. The team moved from using Slack as a knowledge base to Guru, reducing inefficiencies and repetitive questions. Guru's Slac...k integration and AI-powered Suggested Answers made onboarding faster and easier for new hires. Employees now find information quickly, and subject matter experts spend less time answering the same questions. Movable Ink plans to expand Guru's use with enterprise search and more author contributions.

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Bitly - Internet

Guru helped Bitly solve problems with scattered knowledge and repetitive questions. Bitly used Guru to centralize information for sales and customer success teams. Guru's Slack bot made it easy to fi...nd answers and reduced duplicate questions for engineers. The Q&A workflow kept engineering and sales teams aligned. Bitly saw less time wasted and better access to up-to-date information after using Guru.

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Planning Center - Religious Institutions

Planning Center used Guru to improve internal knowledge sharing for their remote customer support team. Before Guru, they relied on Slack and Trello, which made finding answers slow and repetitive. T...hey needed a solution that worked inside Slack and acted as a single source of truth. Guru integrated with their workflow and was easy to adopt. The team now finds information faster and answers support tickets more efficiently.

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A global hospitality company - Hospitality - Large

Guru’s AI-powered search helped a global hospitality company cut support delays. Manual HR and support processes slowed response times for international customers. Guru integrated with Slack and Zend...esk, centralizing knowledge and automating answers. Teams saved time on repetitive tasks and improved onboarding speed. 24/7 support boosted customer satisfaction and efficiency across departments.

Read on →

Guru Overview

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Peers used Guru knowledge network for knowledge management and onboarding

Guru knowledge network Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)

Guru knowledge network Integrations

Guru knowledge network integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Guru knowledge network

Overall Risk Meter

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Top Failure Risks for Guru knowledge network

Guru News

Product
 

Feature Update: Custom Prompts with Assist + Assist for Readers | Guru

Guru has enhanced its AI-powered Assist feature with custom prompts, allowing authors to create and edit content more efficiently. These updates enable users to tailor writing and editing tasks, overcoming writer's block and improving productivity. Readers can also benefit by summarizing content and translating it into different languages, enhancing knowledge consumption and accessibility.

Guru Profile

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

121 S Broad St, Floor 11, Philadelphia, PA

Employees

11-50

Social

Financials

SERIES C