Guru knowledge network Overview
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Cuspera Reviews
30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.
Use Cases
Peers recommend Knowledge Management , Training & Onboarding , Workflow Management , as the business use cases that they have been most satisfied while using Guru knowledge network.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management |
4.85/5 ★ |
"...We were barely treading water using Slack as a "knowledge base...." Peer review by Clay Rector, Advanced Support Agent, Planning Center |
| sharing knowledge |
4.92/5 ★ |
"...We're improving our knowledge sharing and we've realized higher engagement and trust in the knowledge we have stored...." Peer review by Jacob T., Internet |
| creating knowledge base |
4.82/5 ★ |
"...Guru has created a great and easy way for our team to store and create a knowledge base for each of our clients...." Peer review by Agency |
| Training & Onboarding |
4.90/5 ★ |
"...This is where we store onboarding documents for our new hires, training materials, and business process steps that may involve other people at SalesLoft...." Peer review by Carol T, Implementation Success Manager, Computer Software |
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...With Guru's browser extension, your whole team will be on the same page with they can capture and access within their workflow. ..." Product Enablement and FAQ Software and Solution |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management |
4.85/5 ★ |
"...We were barely treading water using Slack as a "knowledge base...." Peer review by Clay Rector, Advanced Support Agent, Planning Center |
|
| sharing knowledge |
4.85/5 ★ |
| creating knowledge base |
4.85/5 ★ |
| Training & Onboarding |
4.90/5 ★ |
"...This is where we store onboarding documents for our new hires, training materials, and business process steps that may involve other people at SalesLoft...." Peer review by Carol T, Implementation Success Manager, Computer Software |
|
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...With Guru's browser extension, your whole team will be on the same page with they can capture and access within their workflow. ..." Product Enablement and FAQ Software and Solution |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3168 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The product that we support is fairly complicated, and though we have great documentation, there are huge amounts of one-off questions which have answers that are only stored in our brains. Guru has enabled us to do a brain dump into its easily searchable interface. It allows us to curate that cont...ent and make sure it is always up to date. |
|
We are huge users of Slack on the Greenhouse sales team. Internal sales conversations happen here all daylong. Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place! Testimonial By Victoria Moss |
|
You can tell when someone s been onboarded using Guru vs onboarded before we had Guru in place. There s a very different mentality in terms of how they search. I think for the new hires who get started with Guru, they probably feel a lot more confident in terms of finding information. Testimonial By Shalina Bhagat |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Morgan Imel Product Operations Analyst Looker |
The product that we support is fairly complicated, and though we have great documentation, there are huge amounts of one-off questions which have answers that are only stored in our brains. Guru has enabled us to do a brain dump into its easily searchable interface. It allows us to curate that cont...ent and make sure it is always up to date. |
|
Victoria Moss Director of Sales Operations Greenhouse |
We are huge users of Slack on the Greenhouse sales team. Internal sales conversations happen here all daylong. Having Guru + Slack ensures our sales reps have a highly streamlined workflow with Guru ensuring all our sales knowledge lives right where sales conversations are taking place! Testimonial By Victoria Moss |
|
Shalina Bhagat Senior Content Strategist, Customer Success Slack |
You can tell when someone s been onboarded using Guru vs onboarded before we had Guru in place. There s a very different mentality in terms of how they search. I think for the new hires who get started with Guru, they probably feel a lot more confident in terms of finding information. Testimonial By Shalina Bhagat |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study InvisionRead More |
|
Case Study IntercomRead More |
|
Case Study ViaRead More |
Popular Business Setting
for Guru knowledge network
Top Industries
- Internet
- Computer Software
- Consumer Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Guru knowledge network to Increase sales & revenue and Acquire customers
Guru knowledge network Alternatives
Peer and Expert Opinion on Features
for Guru knowledge network
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for Guru knowledge network
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
Software Failure Risk Guidance
?for Guru knowledge network
Overall Risk Meter
Top Failure Risks for Guru knowledge network
Vendor Profile Details
Company Name
Guru
Company Website
https://www.getguru.com/HQ Location
121 S Broad St, Floor 11, Philadelphia, PA
Employees
11-50
Social
Financials
M&A
Get a personalised risk report for Guru knowledge network
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Guru knowledge network may get in touch with you regarding your request.
Request Custom Quote
Guru will get in touch with you regarding your request.