Guru knowledge network Overview
This is a summary of the comprehensive capabilities and benefits of Guru knowledge network based on over 3168 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Guru knowledge network, Bloomfire, KnowledgeOwl, Shelf.io, PHPKB Knowledge Management Software, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Guru knowledge network is right for your needs? Our Cuspera AI engine can evaluate how Guru knowledge network fits your specific business needs, industry, and context. Get your personalized assessment report today.
Guru knowledge network supports business activities such as:
- Knowledge Management
- Training & Onboarding
- Workflow Management
- Content Management
- Helpdesk Management
Guru knowledge network can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve Internal Communications, Scale Best Practices, Enhance Customer Relationships, etc. It can help manage these activities if you use Chat and Slack for these needs. As a solution, Guru knowledge network's capabilities include Personalization, Alerts: Popups & Notifications, Bot, etc.
Guru knowledge network Internet Vertical is its biggest customer base.
Reviews
"With Guru, if I’m responding to a prospect’s email, I can find a relevant testimonial or other resource in Guru within seconds, without even leaving my inbox. " - Alec Rogers
Cuspera Reviews
30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.
Use Cases
Peers recommend Knowledge Management , Training & Onboarding , Workflow Management , as the business use cases that they have been most satisfied while using Guru knowledge network.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management |
4.85/5 ★ |
"...It makes finding the info I need so much easier and sharing knowledge with my team painless...." Peer review by Meghan M, Quality Test Technician |
| sharing knowledge |
4.92/5 ★ |
"...By utilizing Guru rather than our previous in-house knowledgebase platform we have allowed all users to have a unrestricted, real-time knowledge share that our company needs...." Peer review by Tony P, Product Support Specialist, Computer Software |
| creating knowledge base |
4.82/5 ★ |
"...Use Guru, an internal knowledge base, which lets you create new knowledge cards automatically from tools like Slack. ..." 5 steps to make the most of customer feedback |
| Training & Onboarding |
4.90/5 ★ |
"..."You can tell when someone s been onboarded using Guru vs onboarded before we had Guru in place...." Customer Support Knowledge Management |
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...All my CS troubleshooting tools AND my Sales workflows are in one spot, letting me access whatever I need as soon as I need it...." Peer review by Wyl V, Customer Success Manager, Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management |
4.85/5 ★ |
"...It makes finding the info I need so much easier and sharing knowledge with my team painless...." Peer review by Meghan M, Quality Test Technician |
|
| sharing knowledge |
4.85/5 ★ |
| creating knowledge base |
4.85/5 ★ |
| Training & Onboarding |
4.90/5 ★ |
"..."You can tell when someone s been onboarded using Guru vs onboarded before we had Guru in place...." Customer Support Knowledge Management |
|
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...All my CS troubleshooting tools AND my Sales workflows are in one spot, letting me access whatever I need as soon as I need it...." Peer review by Wyl V, Customer Success Manager, Computer Software |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3168 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Guru, if I’m responding to a prospect’s email, I can find a relevant testimonial or other resource in Guru within seconds, without even leaving my inbox. Testimonial By Alec Rogers |
|
If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now we can locate answers to questions within the same browser window we are already working in, which saves a lot of time. Testimonial By Ashley Kuhn |
|
Using Guru has been a home run for us. I can see it being adopted for any team that has a changing knowledge base that they need to update quickly, is reliable, and easily accessible through Slack. Testimonial By Paul Zimmerman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alec Rogers Business Development Splash |
With Guru, if I’m responding to a prospect’s email, I can find a relevant testimonial or other resource in Guru within seconds, without even leaving my inbox. Testimonial By Alec Rogers |
|
Ashley Kuhn Staffing Coordinator CIDEntertainment |
If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now we can locate answers to questions within the same browser window we are already working in, which saves a lot of time. Testimonial By Ashley Kuhn |
|
Paul Zimmerman Support Training Lead Emma |
Using Guru has been a home run for us. I can see it being adopted for any team that has a changing knowledge base that they need to update quickly, is reliable, and easily accessible through Slack. Testimonial By Paul Zimmerman |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study LeverRead More |
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Case Study bitlyRead More |
|
Case Study ViaRead More |
Frequently Asked Questions(FAQ)
for Guru knowledge network
What is Guru knowledge network?
What is Guru knowledge network used for?
What are the top features of Guru knowledge network?
Who uses Guru knowledge network?
What are Guru knowledge network alternatives?
Where is Guru knowledge network located?
Popular Business Setting
for Guru knowledge network
Top Industries
- Internet
- Computer Software
- Consumer Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Guru knowledge network to Increase sales & revenue and Acquire customers
Guru knowledge network Alternatives
Peer and Expert Opinion on Features
for Guru knowledge network
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for Guru knowledge network
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
Software Failure Risk Guidance
?for Guru knowledge network
Overall Risk Meter
Top Failure Risks for Guru knowledge network
Vendor Profile Details
Company Name
Guru
Company Website
https://www.getguru.com/HQ Location
121 S Broad St, Floor 11, Philadelphia, PA
Employees
11-50
Social
Financials
SERIES C
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