About Guru knowledge network

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Guru knowledge network solves your Knowledge Management needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Shorten Ramp Up Time
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Training & Onboarding , Content Management , as the business use cases that they have been most satisfied while using Guru knowledge network.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management

4.85/5

Read Reviews (426)

"...Now, with Guru's Slack integration she can easily search their knowledge base directly in the app...." Case Study Intercom
sharing knowledge

4.92/5

Read Reviews (117)

creating knowledge base

4.80/5

Read Reviews (14)

Training & Onboarding

4.90/5

Read Reviews (107)

"...We use it on the software development team to document our development standards, ETL processes, our websites, and our production support procedures...." Peer review by Torrey Vegter, Senior Data Engineer, Outsell
Content Management with Chat and Slack

4.36/5

Read Reviews (100)

"...They store all types of knowledge from marketing content and one pagers to SalesOps processes and contracts...." Case Study bitly
content curation

4.12/5

Read Reviews (35)

content sharing

4.41/5

Read Reviews (20)

searching for content

4.82/5

Read Reviews (13)

content tracking

2.74/5

Read Reviews (3)

content publishing

3.77/5

Read Reviews (2)

PEER EXPERIENCES
Knowledge Management

4.85/5

Read Reviews (426)

"...Now, with Guru's Slack integration she can easily search their knowledge base directly in the app...." Case Study Intercom
sharing knowledge

4.85/5

Read Reviews (117)

creating knowledge base

4.85/5

Read Reviews (14)

Training & Onboarding

4.90/5

Read Reviews (107)

"...We use it on the software development team to document our development standards, ETL processes, our websites, and our production support procedures...." Peer review by Torrey Vegter, Senior Data Engineer, Outsell
Content Management with Chat and Slack

4.36/5

Read Reviews (100)

"...They store all types of knowledge from marketing content and one pagers to SalesOps processes and contracts...." Case Study bitly
content curation

4.36/5

Read Reviews (35)

content sharing

4.36/5

Read Reviews (20)

searching for content

4.36/5

Read Reviews (13)

content tracking

4.36/5

Read Reviews (3)

content publishing

4.36/5

Read Reviews (2)

48+ more Business Use Cases

Our AI advisor, Wyz, harnessed 3095 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Alec Rogers

Business Development

Splash

With Guru, if I’m responding to a prospect’s email, I can find a relevant testimonial or other resource in Guru within seconds, without even leaving my inbox. Testimonial By Alec Rogers

Ron Urbanski

Senior Manager North America Dell Tech Field Alliances

Boomi

Guru enables us to share knowledge across multiple teams quickly and seamlessly. As well as trusting that the information that surfaces is current and verified by the people who own it. Testimonial By Ron Urbanski

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema
CUSTOMERS TESTIMONIALS

Alec Rogers

Business Development

Splash

With Guru, if I’m responding to a prospect’s email, I can find a relevant testimonial or other resource in Guru within seconds, without even leaving my inbox. Testimonial By Alec Rogers

Ron Urbanski

Senior Manager North America Dell Tech Field Alliances

Boomi

Guru enables us to share knowledge across multiple teams quickly and seamlessly. As well as trusting that the information that surfaces is current and verified by the people who own it. Testimonial By Ron Urbanski

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema

Case Studies

COMPANY CASE STUDIES
Case Study Via

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read More
Case Study Intercom

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read More
Case Study bitly

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read More

Popular Business Setting

for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Guru knowledge network to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Guru knowledge network

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.53/5

Read Reviews (73)
Alerts: popups & Notifications

2.65/5

Read Reviews (34)
bot

4.21/5

Read Reviews (29)
Widgets

4.04/5

Read Reviews (21)
Ticketing

4.29/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

4.53/5

Read Reviews (73)
Alerts: popups & Notifications

2.65/5

Read Reviews (34)
bot

4.21/5

Read Reviews (29)
Widgets

4.04/5

Read Reviews (21)
Ticketing

4.29/5

Read Reviews (16)

IT and Other Capabilities

for Guru knowledge network

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (164)
Data Export

3.18/5

Read Reviews (76)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.14/5

Read Reviews (164)
Data Export

3.18/5

Read Reviews (76)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.59/5

Read Reviews (51)
Phone Support

4.54/5

Read Reviews (45)
Email Support

4.45/5

Read Reviews (35)
24/7 Support

4.25/5

Read Reviews (559)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.59/5

Read Reviews (51)
Phone Support

4.54/5

Read Reviews (45)
Email Support

4.45/5

Read Reviews (35)
24/7 Support

4.25/5

Read Reviews (559)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (51)
Analytics

4.14/5

Read Reviews (92)
Custom Reports

3.90/5

Read Reviews (251)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (51)
Analytics

4.14/5

Read Reviews (92)
Custom Reports

3.90/5

Read Reviews (251)

Failure Risk Guidance Security Report

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for Guru knowledge network

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Vendor Profile Details

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

5001 Baum Blvd., Suite 760, Pittsburgh, PA 15213, US

Employees

11-50

Social

Financials

M&A