Guru knowledge network Overview
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Cuspera Reviews
30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Guru knowledge network.
Use Cases
Peers recommend Knowledge Management , Training & Onboarding , Workflow Management , as the business use cases that they have been most satisfied while using Guru knowledge network.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management |
4.85/5 ★ |
"...At Sling & Stone we've always used Slack to share information and knowledge...." Case Study Sling & Stone |
| sharing knowledge |
4.92/5 ★ |
|
| creating knowledge base |
4.82/5 ★ |
|
| Training & Onboarding |
4.90/5 ★ |
"...Guru has become an interactive scavenger hunt for relevant information, and with some thought, we've been able to curate an onboarding experience that's exciting and unique...." Peer review by Jaleel M., Computer Software |
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...Guru fits into our employees normal workflow with the browser and Slack integrations...." Peer review by Bridgette C., Computer Software |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management |
4.85/5 ★ |
"...At Sling & Stone we've always used Slack to share information and knowledge...." Case Study Sling & Stone |
|
| sharing knowledge |
4.85/5 ★ |
| creating knowledge base |
4.85/5 ★ |
| Training & Onboarding |
4.90/5 ★ |
"...Guru has become an interactive scavenger hunt for relevant information, and with some thought, we've been able to curate an onboarding experience that's exciting and unique...." Peer review by Jaleel M., Computer Software |
|
| Workflow Management with Chat and Slack |
4.87/5 ★ |
"...Guru fits into our employees normal workflow with the browser and Slack integrations...." Peer review by Bridgette C., Computer Software |
|
41+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3168 insights from peers and experts to help you assess how these Guru knowledge network use cases fit your Knowledge Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema |
|
We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamlined the process of checking documentation and asking questions. Testimonial By Collin Cunninghame |
|
With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jai Cheema Senior Account Executive Lever |
Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema |
|
Collin Cunninghame Operations Support Lead ActiveCampaign |
We're using Guru to maintain product knowledge for support, success, and sales teams. It's streamlined the process of checking documentation and asking questions. Testimonial By Collin Cunninghame |
|
Natalie Mercuri Remote Supervisor & Learning & Development Manager Clever |
With Guru, have decreased response time; bridged internal knowledge gaps; streamlined internal communications; and bolstered our external help center through the use of verification on mirrored knowledge in Guru. Testimonial By Natalie Mercuri |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ViaRead More |
|
Case Study bitlyRead More |
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Case Study IntercomRead More |
Popular Business Setting
for Guru knowledge network
Top Industries
- Internet
- Computer Software
- Consumer Services
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Guru knowledge network to Increase sales & revenue and Acquire customers
Guru knowledge network Alternatives
Peer and Expert Opinion on Features
for Guru knowledge network
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (74) |
| Alerts: popups & Notifications | Read Reviews (36) |
| bot | Read Reviews (28) |
| Widgets | Read Reviews (21) |
| Recording | Read Reviews (16) |
IT and Other Capabilities
for Guru knowledge network
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (174) |
| Data Export | Read Reviews (78) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (41) |
| Email Support | Read Reviews (30) |
| 24/7 Support | Read Reviews (562) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (49) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (263) |
Software Failure Risk Guidance
?for Guru knowledge network
Overall Risk Meter
Top Failure Risks for Guru knowledge network
Vendor Profile Details
Company Name
Guru
Company Website
https://www.getguru.com/HQ Location
121 S Broad St, Floor 11, Philadelphia, PA
Employees
11-50
Social
Financials
M&A
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