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Guru knowledge network

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(5069 Reviews, Testimonials & Expert Opinions)
(5069 Reviews, Testimonials & Expert Opinions)

Guru - Knowledge management software for the future of work

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About Guru knowledge network

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

Evaluating Guru knowledge network for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 5069 insights from peers and experts who used Guru knowledge network to help you determine how well it fits your Knowledge Management needs.

Reviews - Case Studies

Case Study Via

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read Story →

There was so much information we had to get out to our agents, including what services were suspended and how we would be keeping drivers and riders safe. Guru made that transition a lot easier and less chaotic because we were able to collect information from internal parties and get that to agents... quickly.

Read Story →

Case Study Intercom

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read Story →

I love the chrome extension because it's so handy to not have to navigate to a different window when I'm in a live chat with someone. Being able to search by tag, category, or collection allows me to find information easier and saves me time from having to ask somebody for help.

Read Story →

Case Study bitly

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read Story →

We saw an overall decrease in the #slack-eng channel and in duplicate questions as we continued to push people to answer their own questions within Guru.

Read Story →

Peer and Expert Opinions
for Guru knowledge network

Goals

Increase sales & revenue and Scale best practices are the most popular goals peers achieved using Guru knowledge network .

Other goals:

  • Acquire customers
  • Shorten ramp up time
  • Improve internal communications
  • Improve ROI
  • Establish thought leadership
  • Grow market share
  • Enhance customer relationships
  • Launch new products
  • Improve digital and social presence
  • Improve efficiency
  • Increase average basket value
  • Improve consistency
  • Improve visibility
  • Enter new markets internationally or locally
See all goals See less goals

Channels

It is the best suited for chat, Slack, e-mail, channels.

Other channels:

  • offline
  • phone calls
  • point of sale
  • website
  • user generated content
  • blogs
  • social media
  • on premises
  • promotions
  • causes and charity
  • trade shows
  • omnichannel
  • mobile
  • video
  • review sites
  • games
  • mobile app
  • events
  • Amazon
  • Facebook
  • Netflix
See all channels See less channels

Processes

Peers recommend knowledge management, training & onboarding, content management, as the business processes that they have been most satisfied while using Guru knowledge network .

Read Peer and Expert Experience for Business Use Cases

Knowledge management

Sharing knowledge With Chat

Creating knowledge base With Chat and Slack

Training & onboarding

Content management With Chat and Slack

Content curation With Chat and Slack

Content sharing With Chat and Slack

Searching for content With Phone calls and Chat and Slack

Content tracking

Workflow management With Chat and Slack

Helpdesk management

Engagement management With Chat and Phone calls

Engaging and following up

Collaboration With Chat

Customer case management

Product marketing

Communication management With E mail

Sending & publishing communications With E mail

Sales document management

Contract management

Proposal & quote management With E mail

Document sharing With User generated content and Blogs

Products & pricelist management

Competitive intelligence

Lead engagement With E mail

Customer feedback management With E mail and Website

Measuring customer satisfaction

Playbook creation

Social media management With Social media and Chat and Slack

Social media analytics

Coaching With Chat and Slack and Promotions

Business development

Conversion management

Lead qualification

Lead qualification: technographic

Lifetime value management With Chat and Phone calls

Sales call management With Video and Phone calls

Relationship management With Phone calls

Account management With Chat and Slack and Offline and Point of sale

Sales review & feedback

Channel marketing With Chat and Slack

Advertisement With Phone calls

Revenue cycle management

Public relations With Chat and Slack

Rating and review management

Promotion management With Promotions

Telemarketing With Phone calls

See allless Activities

Popular Business Setting
for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Guru knowledge network to Increase sales & revenue and Scale best practices

Verify if it works for you

IT and Other Capabilities
for Guru knowledge network

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Chat Support

Email Support

24/7 Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Vendor Profile Details

Company Name Guru
Company Website https://www.getguru.com/
HQ Location 5001 Baum Blvd., Suite 760, Pittsburgh, PA 15213, US
Employees 11-50
Social
Financials M&A