Guru knowledge network Overview

Guru transforms enterprise knowledge management by integrating chats, apps, and documents into a unified platform. This AI-powered solution serves as a single source of truth, enhancing enterprise search, knowledge bases, and intranets. Guru's standout feature is its ability to create custom Knowledge Agents, tailored for any team, ensuring that information is accessible and actionable. The platform's intelligent search capabilities deliver precise answers, streamlining information retrieval across the organization. Trusted by leading companies, Guru empowers teams to maintain consistency and accuracy in their knowledge sharing, fostering a more informed and efficient workplace.

Use Cases

Customers recommend Knowledge Management, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Guru knowledge network.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Engagement Management
  • Product Marketing
  • Sales Document Management
  • Customer Case Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Guru knowledge network.

Other priorities:

  • Improve Internal Communications
  • Scale Best Practices
  • Enhance Customer Relationships
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Average Basket Value
  • Improve Consistency
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
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Guru knowledge network Use-Cases and Business Priorities: Customer Satisfaction Data

Guru knowledge network works with different mediums / channels such as Chat. and Slack.

Guru knowledge network's features include Personalization, Alerts: Popups & Notifications, Bot, etc. and Guru knowledge network support capabilities include Chat Support, Phone Support, Email Support, etc. also Guru knowledge network analytics capabilities include Analytics, and Custom Reports.

Reviews

"What really made Guru stand out to me was that ability to take knowledge everywhere - to put info in Slack, to have it in the browser extension which followed me around the web. The ability to consume knowledge was much higher than any product that ...I evaluated or used. Also, the verification engine. The ability to know that everything is up to date, or at least know when it’s not. Those are the two killer features to me - take your knowledge everywhere and trust your knowledge." - Ben MacASkill

Peer review evidence (same sources as the product rating summary)

"...Is the knowledge management solution primarily for storing company knowledge, or making it accessible?..." Choose the Best Knowledge Management Software
"...Guru has become an interactive scavenger hunt for relevant information, and with some thought, we've been able to curate an onboarding experience that's exciting and unique...." Peer review by Jaleel M., Computer Software
"...Additionally, Guru's verification workflow ensures information is trusted by the broader team, further driving adoption of the knowledge base...." Case Study Sling & Stone

Guru knowledge network, livepro, Shelf.io, Panviva, KnowledgeOwl, etc., all belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Guru's enterprise search connects scattered company docs, apps, and chats to deliver instant answers. A next-gen wiki and intranet are created from those answers for the team.

Popular Business Setting

for Guru knowledge network

Top Industries

  • Internet
  • Computer Software
  • Consumer Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Guru knowledge network is popular in Internet, Computer Software, and Consumer Services and is widely used by Mid Market, Small Business, and Enterprise.

Guru knowledge network Customer wins, Customer success stories, Case studies

What solutions does Guru knowledge network provide for Knowledge Management?

How efficiently Does Guru knowledge network manage your Onboarding?

What benefits does Guru knowledge network offer for Workflow Management?

How does Guru knowledge network facilitate Content Management?

How can Guru knowledge network enhance your Helpdesk Management process?

30 buyers and buying teams have used Cuspera to assess how well Guru knowledge network solved their Knowledge Management needs. Cuspera uses 3168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.

CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Ben MacASkill

COO

SmugMug

What really made Guru stand out to me was that ability to take knowledge everywhere - to put info in Slack, to have it in the browser extension which followed me around the web. The ability to consume knowledge was much higher than any product that I evaluated or used. Also, the verification engine.... The ability to know that everything is up to date, or at least know when it’s not. Those are the two killer features to me - take your knowledge everywhere and trust your knowledge.

Testimonial By Ben MacASkill
Guru knowledge network testimonial

Ashley Kuhn

Staffing Coordinator

CIDEntertainment

If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now we can locate answers to questions within the same browser window we are already working in, which saves a lot of time. Testimonial By Ashley Kuhn
Guru knowledge network testimonial

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema
CUSTOMERS TESTIMONIALS
Guru knowledge network testimonial

Ben MacASkill

COO

SmugMug

What really made Guru stand out to me was that ability to take knowledge everywhere - to put info in Slack, to have it in the browser extension which followed me around the web. The ability to consume knowledge was much higher than any product that I evaluated or used. Also, the verification engine.... The ability to know that everything is up to date, or at least know when it’s not. Those are the two killer features to me - take your knowledge everywhere and trust your knowledge.

Testimonial By Ben MacASkill
Guru knowledge network testimonial

Ashley Kuhn

Staffing Coordinator

CIDEntertainment

If we couldn't locate the information there, we would Slack the whole team until someone eventually answered. Now we can locate answers to questions within the same browser window we are already working in, which saves a lot of time. Testimonial By Ashley Kuhn
Guru knowledge network testimonial

Jai Cheema

Senior Account Executive

Lever

Guru has impacted my sales process dramatically, especially in reducing the time it takes to close deals. It helps me be the first one to answer my prospects’ questions, with such a level of thought leadership, which gains their trust and results in more won deals. Testimonial By Jai Cheema

CodeHS - Education - Medium

San Francisco, USA

Guru helped CodeHS centralize training and information for a global team. Employees no longer need to call or schedule meetings across time zones to get urgent answers. Guru's AI Answers and enterpri...se search features reduced repeated questions in Slack by 30%. Teams report a 60% time savings using Guru's AI-powered responses. Productivity increased as employees found answers quickly without disrupting others.

EdPlus at ASU - Education - Large

Tempe, USA

Guru integrates with Microsoft Teams to help EdPlus at ASU capture and share knowledge without leaving chat. Employees can find and share information quickly, reducing interruptions. Guru's AI helps ...turn conversations into reusable company knowledge. Notifications keep teams updated on important changes. This makes it easier for thousands of people to get the right information fast.

- Small

Guru helps companies answer RFPs faster and more accurately. Teams use Guru to build a shared knowledge base for RFP responses. This saves time and reduces repeated work. Guru's AI features help writ...e, summarize, and translate content. Customers report up to 80% time savings on RFP responses. Guru improves collaboration and access to information for sales and marketing teams.

Svetness - Health, Wellness And Fitness - Medium

USA

Guru helps Svetness make employee onboarding faster and easier. New hires can learn at their own pace using Guru’s AI-powered knowledge base. Managers save time by centralizing training materials and... reducing repeated questions. Employees quickly find what they need with clear search and custom content. Guru’s features support better team connection and knowledge sharing.

entreprise pharmaceutique de taille moyenne - Pharmaceuticals - Medium

Guru helped a medium-sized pharmaceutical company centralize all customer-facing knowledge. Teams gained confidence by using Guru's verification feature to ensure information accuracy. The company us...ed Guru to document processes, capture product knowledge, and organize FAQs. Guru's AI features made it easy to find answers and keep content up to date. Teams saved time and improved knowledge sharing across sales and customer success.

Entreprise de marketing et publicité de marché intermédiaire - Marketing And Advertising - Medium

Guru helped a mid-market marketing and advertising company organize and update their SOPs. Before Guru, over 80% of their SOPs were outdated. With Guru, 95% of SOPs are now up to date. Guru's verific...ation and expiration features made SOPs more reliable. Teams now find and use the right procedures faster, reducing confusion and errors.

Guru Overview

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Guru knowledge network

What is Guru knowledge network?

Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon

It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.

Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence

What is Guru knowledge network used for?

Guru knowledge network is a Knowledge Management Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Knowledge Management, Onboarding and Workflow Management .

What are the top features of Guru knowledge network?

Personalization, Alerts: popups & Notifications and bot are some of the top features of Guru knowledge network.

Who uses Guru knowledge network?

Guru knowledge network is used by Internet, Computer Software and Consumer Services among other industries.

What are Guru knowledge network alternatives?

Livepro, Shelf.Io, Panviva and KnowledgeOwl are popular alternatives for Guru knowledge network.

Where is Guru knowledge network located?

Guru knowledge network is headquartered at 121 S Broad St, Floor 11, Philadelphia, PA.
lightning

Peers used Guru knowledge network for knowledge management and onboarding

Guru knowledge network Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.98/5

Read Reviews (49)
Analytics

4.14/5

Read Reviews (93)
Custom Reports

3.97/5

Read Reviews (263)

Software Failure Risk Guidance

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for Guru knowledge network

Overall Risk Meter

Low Medium High

Top Failure Risks for Guru knowledge network

Guru News

Partnership

Boomi, Guru Partner to Bring Real-Time Enterprise Data Into AI Knowledge Agents

Boomi and Guru have formed a partnership to integrate real-time enterprise data into AI knowledge agents. This collaboration aims to enhance the capabilities of AI-driven solutions by leveraging Boomi's integration platform and Guru's knowledge management expertise.

Partnership

Boomi and Guru Partner to Deliver AI-Powered Enterprise Knowledge Enriched by Real-Time Data Activation

Boomi and Guru have announced a technology partnership to enhance AI-powered enterprise knowledge with real-time data activation. Guru, as a launch partner for Boomi Connect, integrates its knowledge agents with Boomi's MCP Registry to deliver accurate, actionable insights. This collaboration allows Guru's platform to access real-time enterprise data, improving decision-making and operational efficiency.

Product

Boomi and Guru Partner to Deliver AI-Powered Enterprise Knowledge ...

Boomi and Guru have formed a technology partnership to integrate Guru's AI-powered knowledge platform with Boomi's new managed connector service, Boomi Connect. This integration aims to enhance enterprise knowledge by providing real-time, governed data access, enabling AI-driven decision-making. Guru is a launch partner for Boomi Connect, facilitating the synthesis of insights across enterprise systems.

Product

Guru Knowledge Agents: Enterprise-Grade Chat, Research, and MCP (UFOH Launch)

Guru has launched enterprise-grade Chat, Research Mode, and MCP connectivity, enhancing AI-driven knowledge management. The Chat feature offers permission-aware, explainable responses, while Research Mode conducts deep investigations across multiple sources. MCP ensures interoperability with AI tools like ChatGPT and Copilot, maintaining governance and trust. These innovations aim to provide a single, reliable source of AI truth for organizations.

Guru Profile

Company Name

Guru

Company Website

https://www.getguru.com/

HQ Location

121 S Broad St, Floor 11, Philadelphia, PA

Employees

11-50

Social

Financials

SERIES C