KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance.
The platform features customized creation of Internal Knowledge Bases, FAQ & External Knowledge Bases, Self-Service Help Sites and Software Documentation. Some of the key features offered by the tool includes information categories and sub-categories, content tagging, content sharing, SSO authentication, customized user level access, WYSIWYG editor, article templates, logo customization and custom PDFs.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well KnowledgeOwl solves your Knowledge Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...Now I have a functioning knowledge base with user docs, troubleshooting guides, videos, and various other resources...."
Peer review by Blake W., Computer Software
creating knowledge base
"...Trying to prevent calls to our help desk...."
Peer review by Marvin L., Financial Services
"...Whether I'm uploading new article content, swapping out images, making revisions,..."
Peer review by Shannon F
searching for content
+21 more business use cases
Our AI advisor, Wyz, harnessed 1816 insights from peers and experts to help you assess how these KnowledgeOwl use cases fit your Knowledge Management needs.
Popular Business Setting
- Computer Software
- Mid Market
- Small Business
IT and Other Capabilities
Top Failure Risks for KnowledgeOwl