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KnowledgeOwl

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1816 Reviews, Testimonials & Expert Opinions)
(1816 Reviews, Testimonials & Expert Opinions)

KnowledgeOwl helps organizations of all sizes build be

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About KnowledgeOwl

KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance.

The platform features customized creation of Internal Knowledge Bases, FAQ & External Knowledge Bases, Self-Service Help Sites and Software Documentation. Some of the key features offered by the tool includes information categories and sub-categories, content tagging, content sharing, SSO authentication, customized user level access, WYSIWYG editor, article templates, logo customization and custom PDFs.

The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.

Evaluating KnowledgeOwl for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1816 insights from peers and experts who used KnowledgeOwl to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well KnowledgeOwl solves your Knowledge Management needs.

Peer and Expert Opinions
for KnowledgeOwl

Goals

Improve internal communications and Scale best practices are the most popular goals peers achieved using KnowledgeOwl .

Other goals:

  • Acquire customers
  • Enhance customer relationships
  • Improve brand engagement
See all goals See less goals

Channels

It is the best suited for user generated content, blogs, website, channels.

Other channels:

  • text SMS
  • phone calls
  • mobile
  • games
  • promotions
  • e-mail
  • offline
  • on premises
  • video
See all channels See less channels

Processes

Peers recommend knowledge management, helpdesk management, content management, as the business processes that they have been most satisfied while using KnowledgeOwl .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Knowledge management

"...Now I have a functioning knowledge base with user docs, troubleshooting guides, videos, and various other resources...."
Peer review by Blake W., Computer Software

creating knowledge base

sharing knowledge

Helpdesk management

"...Trying to prevent calls to our help desk...."
Peer review by Marvin L., Financial Services

Content management

"...Whether I'm uploading new article content, swapping out images, making revisions,..."
Peer review by Shannon F

content curation

content sharing

content publishing

searching for content

+21 more business use cases

Our AI advisor, Wyz, harnessed 1816 insights from peers and experts to help you assess how these KnowledgeOwl use cases fit your Knowledge Management needs.

Popular Business Setting
for KnowledgeOwl

Top Industries

  • Computer Software
  • Internet
  • Design

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used KnowledgeOwl to Improve internal communications and Scale best practices

Verify if it works for you

Peer and Expert Opinion on Features
for KnowledgeOwl

  • Low
  • Medium
  • High

Ticketing

Personalization

IT and Other Capabilities
for KnowledgeOwl

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

24/7 Support

Chat Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for KnowledgeOwl

Vendor Profile Details

Company Name KnowledgeOwl
HQ Location 2552 W 133rd Circle, Broomfield, Colorado 80020, US
Employees 01-10
Social
Financials Private