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Compare livepro vs KnowledgeOwl

Comparison Summary

For livepro vs KnowledgeOwl comparison, Our AI algorithm looked at 2699 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using livepro and KnowledgeOwl to solve their respective business needs.

Pros and cons of livepro and KnowledgeOwl

livepro is more suited to businesses that require Knowledge Management and Engagement Management where as KnowledgeOwl is focused towards Knowledge Management and Content Management with User Generated Content .

Both livepro and KnowledgeOwl are Knowledge Management software, peers recommend livepro for engaging and following up where as KnowledgeOwl is more known for knowledge management and content management .

logo livepro

Focus area

livepro is better than KnowledgeOwl for

Software Failure Risk

  • medium

logo KnowledgeOwl

Focus area

KnowledgeOwl is better than livepro for

Software Failure Risk

  • low

About

livepro: Customer Experience Knowledge Management

KnowledgeOwl helps organizations of all sizes build be

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

41

42

Total Goals
(we found evidences for)

10

5

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


training & onboarding


helpdesk management


contact list management


content management

content publishing

searching for content


social media management

social media analytics


communication management

sending & publishing communications



lifetime value management


sales call management


workflow management


customer case management


campaign management

campaign analytics


rating and review management




lead qualification


contract management



sales document management

contract management






category management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • promotions

  • offline

  • on premises

  • games

  • social media

  • video

  • See 10 more
  • blogs

  • user generated content

  • website

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • promotions

  • offline

  • on premises

  • games

  • social media

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting