Smartsheet platform Overview

Smartsheet delivers enterprise-grade work management solutions powered by AI, enhancing project oversight and team collaboration. Its platform supports diverse use cases, from product development to large-scale marketing campaigns, ensuring teams remain connected and workflows streamlined. By integrating with existing tools, Smartsheet facilitates seamless collaboration, allowing businesses to maintain operational fluidity. The platform's AI capabilities provide predictive insights, helping teams stay ahead of project demands. Additionally, Smartsheet prioritizes security, offering peace of mind for enterprises handling sensitive data. This combination of features positions Smartsheet as a strategic asset for organizations aiming to optimize project outcomes and achieve measurable ROI.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Smartsheet platform.

Other use cases:

  • Social Media Analytics
  • Sending & Publishing Communications
  • Content Sharing
  • Groups Management
  • Merger And Acquisition
  • Training & Onboarding
  • Trust Management
See all use cases See less use cases

Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Smartsheet platform.

Smartsheet platform Use-Cases and Business Priorities: Customer Satisfaction Data

Smartsheet platform's features include Dashboard. and Smartsheet platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Smartsheet platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Collaborate on sheets, view notifications and dashboards, capture images and barcodes, and view your project timeline on the go. ..." Smartsheet Platform
"...Streamline and connect workflows across silos, and see real-time status in dashboards and reports that anyone can build without technical support...." Smartsheet Platform
"...Choose from a portfolio that includes IT PMO, Mergers & Acquisitions, Professional Services, Customer Engagement, and more...." Smartsheet Platform

Smartsheet platform, Hive Marketing Cloud, WorkSpan, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartsheet offers flexible, enterprise-grade features for effective end-to-end work management. Users can plan, track, and manage projects seamlessly.

Smartsheet platform Customer wins, Customer success stories, Case studies

What makes Smartsheet platform ideal for Collaboration?

What makes Smartsheet platform ideal for Workflow Management?

How efficiently Does Smartsheet platform manage your Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Smartsheet platform solved their Project Management needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

 

McLaren F1 Team - Motorsport - Large

Smartsheet helps the McLaren F1 Team innovate

Woking, UK

Smartsheet is supporting the McLaren F1 Team in their innovation efforts by providing project management solutions. This collaboration enhances McLaren's ability to manage complex projects efficientl...y, contributing to their competitive edge in the motorsport industry.

Read on →
 

Ayala Land - Real Estate - Large

Philippines

Ayala Land used Smartsheet to manage hundreds of properties and protect sensitive data. The company replaced manual workarounds with a secure, low-code platform. Smartsheet’s Dynamic View let teams a...nd vendors see only the information they needed. This improved data security, sped up workflows, and cut costs. Departments now adapt Smartsheet templates for their own needs, making work more efficient and secure.

 

Infosys - Information Technology And Services - Very Large

Bengaluru, India

Infosys used Smartsheet to standardize project management across its global consulting business. The company unified data from many tools into one platform, improving project visibility and consisten...cy. Automated workflows and dashboards helped speed up project launches and made it easier to track deliverables. Infosys saw higher win rates and better program execution. Clients preferred the new system, boosting Infosys' credibility in the market.

 

Rehlko - Manufacturing - Large

Kohler, USA

Smartsheet helped Rehlko, a global energy resilience leader, save 1,200 hours per year on project updates. The Power Systems division uses Smartsheet to manage large data center generator projects fr...om order to installation. Project managers now track schedules, shipments, and payments in one place. Real-time dashboards give customers and teams instant access to project status. Smartsheet's user-friendly platform made adoption easy and boosted customer trust through transparency.

 

Xencor - Pharmaceuticals - Medium

Monrovia, USA

Xencor uses Smartsheet to manage cross-functional teams and complex projects. The company built a custom task management solution that saves about 10% of daily work time. Smartsheet dashboards, repor...ts, and templates help staff track priorities and deadlines. The Individual Task Management template, created by a senior manager, won a contest and is now available to all users. Xencor improved team collaboration and personal productivity with Smartsheet.

 

WOG Technologies - Utilities - Small

New Delhi, India

Smartsheet helped WOG Technologies cut reporting time by 90%. The company used Smartsheet dashboards to gain real-time insights across all departments. Project setup time was reduced by 50%. Teams no...w collaborate better and allocate resources more effectively. Sales pipeline tracking and proposal management are streamlined. WOG Technologies can now make faster, data-driven decisions and serve clients with greater agility.

lightning

Peers used Smartsheet platform for collaboration and workflow management

Smartsheet platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (40)

Smartsheet platform Integrations

Smartsheet platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Smartsheet platform

Software Failure Risk Guidance

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for Smartsheet platform

Top Failure Risks for Smartsheet platform

Smartsheet Inc. News

Product

Smartsheet Webhooks Just Got a Volume Knob

Smartsheet has enhanced its webhook functionality, allowing users to filter specific events rather than receiving all notifications. This update reduces unnecessary data processing and improves efficiency for developers integrating with Smartsheet. The change also removes previous size limitations on large sheets, enabling more scalable solutions.

Product

Smartsheet Gov Resource Management: Visibility, Control, and On-Time Deliverables

Smartsheet has launched Smartsheet Gov Resource Management, designed for government agencies and contractors. This tool offers unified resource visibility, real-time capacity planning, and automated DCMA-compliant reporting. It aims to improve resource utilization by 20% within 90 days and provides real-time cost tracking and forecasting to enhance decision-making and compliance.

Product

The Best Smartsheet Integrations and Apps in 2026

Smartsheet offers a range of integrations with popular tools like Slack, Microsoft Teams, and Salesforce, enhancing project management and automation capabilities. The platform supports native integrations and connectors, as well as custom connections via REST API. Carly, an AI assistant, further extends Smartsheet's integration capabilities by enabling advanced automation workflows using API keys.

Product

smartsheet adds chatgpt copilot links to mcp server

Smartsheet has integrated ChatGPT Copilot links into its MCP server, enhancing its intelligent work management platform with AI capabilities.

Smartsheet Inc. Profile

Company Name

Smartsheet Inc.

Company Website

https://www.smartsheet.com/

HQ Location

Bellevue, WA

Employees

501-1000

Social

Financials

SERIES F