Smartsheet platform Overview

Smartsheet delivers enterprise-grade work management solutions powered by AI, enhancing project oversight and team collaboration. Its platform supports diverse use cases, from product development to large-scale marketing campaigns, ensuring teams remain connected and workflows streamlined. By integrating with existing tools, Smartsheet facilitates seamless collaboration, allowing businesses to maintain operational fluidity. The platform's AI capabilities provide predictive insights, helping teams stay ahead of project demands. Additionally, Smartsheet prioritizes security, offering peace of mind for enterprises handling sensitive data. This combination of features positions Smartsheet as a strategic asset for organizations aiming to optimize project outcomes and achieve measurable ROI.

Use Cases

Customers recommend Collaboration, Workflow Management, Engagement Management, as the business use cases that they have been most satisfied with while using Smartsheet platform.

Other use cases:

  • Social Media Analytics
  • Sending & Publishing Communications
  • Content Sharing
  • Groups Management
  • Merger And Acquisition
  • Training & Onboarding
  • Trust Management
See all use cases See less use cases

Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using Smartsheet platform.

Smartsheet platform Use-Cases and Business Priorities: Customer Satisfaction Data

Smartsheet platform's features include Dashboard. and Smartsheet platform support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Smartsheet platform analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Collaborate on sheets, view notifications and dashboards, capture images and barcodes, and view your project timeline on the go. ..." Smartsheet Platform
"...Streamline and connect workflows across silos, and see real-time status in dashboards and reports that anyone can build without technical support...." Smartsheet Platform
"...Choose from a portfolio that includes IT PMO, Mergers & Acquisitions, Professional Services, Customer Engagement, and more...." Smartsheet Platform

Smartsheet platform, Hive Marketing Cloud, WorkSpan, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Smartsheet offers flexible, enterprise-grade features for effective end-to-end work management. Users can plan, track, and manage projects seamlessly.

Smartsheet platform Customer wins, Customer success stories, Case studies

What Are the key features of Smartsheet platform for Collaboration?

What solutions does Smartsheet platform provide for Workflow Management?

How can Smartsheet platform enhance your Engagement Management process?

11 buyers and buying teams have used Cuspera to assess how well Smartsheet platform solved their Project Management needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Heroes on the Water - Non Profit Organization Management - Small

USA

Heroes on the Water used Smartsheet to manage 3,000 volunteers and 27 chapters across the USA. Manual tracking slowed reporting and volunteer coordination. Smartsheet dashboards now give real-time ac...cess to trends and save 1.5 days of work each month. The team can quickly spot gaps, support chapters, and focus on growth. Integrations with Virtuous and DocuSign further streamline compliance and donor management.

Advocates - Non Profit Organization Management - Large

USA

Advocates used Smartsheet to replace email-based billing requests. The new system saves each team member up to four hours daily. Staff now submit billing inquiries through a standardized form. Automa...ted tracking and reminders ensure nothing is missed. Clinicians spend less time on admin and more on patient care. Dashboards give real-time visibility into billing progress.

Douglas Pharmaceuticals - Pharmaceuticals - Medium

Auckland, New Zealand

Douglas Pharmaceuticals runs over 400 projects a year, facing complexity and coordination challenges in a matrix environment. Smartsheet brought structure, visibility, and accountability to their pro...ject management. The platform enabled real-time dashboards, improved collaboration, and saved project managers two hours per day. With 80% team adoption, Douglas now tracks incidents, resources, and tasks in one place. Smartsheet's security features support compliance and secure stakeholder access.

NASCAR Productions - Entertainment - Very Large

Charlotte, USA

NASCAR Productions used Smartsheet to bring all content operations into one place. They replaced scattered tools and now manage projects and track budgets in real time. Smartsheet dashboards and repo...rts help them see data easily. The team can now collaborate better and work at scale. This change made their production management more efficient.

 

OCMI - Construction - Medium

San Diego, USA

Smartsheet helped OCMI, a leading construction management firm, improve capital construction project delivery. Neil Murphy used Smartsheet to track project funding and manage budgets in real time. Th...e solution automated RFI and submittal workflows. OCMI streamlined kickoff and delivery of construction projects. This led to better control and visibility for their clients.

Tanium - Professional Services - Large

Smartsheet helps Tanium automate and standardize project management, improving efficiency as the company grows. Tanium uses Smartsheet Control Center to create templates and automate manual tasks, re...ducing time spent on routine work. The platform enables real-time risk reporting and better accountability through automated task assignment. Teams can focus on innovation instead of repetitive processes. Smartsheet supports Tanium in delivering network endpoint management and security for a fast-growing customer base.

lightning

Peers used Smartsheet platform for collaboration and workflow management

Smartsheet platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5

Read Reviews (40)

Smartsheet platform Integrations

Smartsheet platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Smartsheet platform

Software Failure Risk Guidance

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for Smartsheet platform

Top Failure Risks for Smartsheet platform

Smartsheet Inc. News

Product

The Best Smartsheet Integrations and Apps in 2026

Smartsheet offers a range of integrations with popular tools like Slack, Microsoft Teams, and Salesforce, enhancing project management and automation capabilities. The platform supports native integrations and connectors, as well as custom connections via REST API. Carly, an AI assistant, further extends Smartsheet's integration capabilities by enabling advanced automation workflows using API keys.

Product

smartsheet adds chatgpt copilot links to mcp server

Smartsheet has integrated ChatGPT Copilot links into its MCP server, enhancing its intelligent work management platform with AI capabilities.

Product

Smartsheet MCP Server Brings Work Context to Copilot, ChatGPT and ...

Smartsheet has expanded its MCP Server to integrate with AI tools like ChatGPT, Microsoft Copilot, and Google Cloud Gemini Enterprise. This integration allows enterprise teams to use live Smartsheet work data through these AI platforms, enhancing AI's utility by providing operational context. The MCP Server aims to be a multi-assistant access layer, supporting AI-driven operational automation.

Product

Smartsheet Connects Major AI Assistants to MCP Server for Live Project ...

Smartsheet has integrated major AI assistants, including Microsoft Copilot, ChatGPT, and Google Cloud Gemini Enterprise, into its MCP Server, enhancing live project management capabilities. The new Smart Assist AI companion offers seamless workflow automation within Smartsheet, while the CLI Agent Power Tools extend connectivity. These integrations aim to improve decision-making and operational efficiency for enterprise teams.

Smartsheet Inc. Profile

Company Name

Smartsheet Inc.

Company Website

https://www.smartsheet.com/

HQ Location

Bellevue, WA

Employees

501-1000

Social

Financials

SERIES F