Smartsheet Overview
This is a summary of the comprehensive capabilities and benefits of Smartsheet based on over 14536 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Smartsheet, Egnyte, TeamViewer, Salesforce Chatter, Miro, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Smartsheet is right for your needs? Our Cuspera AI engine can evaluate how Smartsheet fits your specific business needs, industry, and context. Get your personalized assessment report today.
Smartsheet supports business activities such as:
- Collaboration
- Workflow Management
- Sales Document Management
- Content Management
- Communication Management
Smartsheet can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Launch New Products, Enhance Customer Relationships, Scale Best Practices, etc. As a solution, Smartsheet's capabilities include Dashboard, Alerts: Popups & Notifications, Templates, etc.
Smartsheet Information Technology and Services Vertical is its biggest customer base.
Reviews
"Since adopting Smartsheet, we have more than doubled our events, and we have done the equivalent of a year’s worth of events in two quarters. " - Roxie Palacios
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Smartsheet solved their Collaboration and Productivity needs. Cuspera uses 14536 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Smartsheet.
Use Cases
Peers recommend Collaboration , Workflow Management , Sales Document Management , as the business use cases that they have been most satisfied while using Smartsheet.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration |
4.75/5 ★ |
"...It seems unnecessary at first because it is almost just like Excel, but it has way more features that make it more like Email/File Sharing/Collaboration software...." Peer review by Calandra B. J, Project Assistant, Construction |
| Workflow Management |
4.65/5 ★ |
"...Simple, Easy to use and good workflow model to carry out better project management...." Peer review by Ameya A, Sr. Front End Developer |
| Sales Document Management |
4.83/5 ★ |
"...We use this software as a group to collaborate and share info and documents...." Peer review by Lindsay A., Owner |
| document sharing |
4.90/5 ★ |
"...Smart sheets is good for team collabation and document sharing...." Peer review by Samuel E., Director, Computer Software |
| contract management |
4.77/5 ★ |
"...Customers can purchase standalone licenses to either platform, or co-term their contracts for a more seamless billing experience...." Resource Management by Smartsheet |
| proposal & quote management |
4.62/5 ★ |
"...We are a service company, and there was always something lost in translation from finding a lead, writing a proposal, converting the project, and handing it off to the project manager...." Peer review by Elizabeth (Betsy) S, President |
| PEER EXPERIENCES | |
|---|---|
| Collaboration |
4.75/5 ★ |
"...It seems unnecessary at first because it is almost just like Excel, but it has way more features that make it more like Email/File Sharing/Collaboration software...." Peer review by Calandra B. J, Project Assistant, Construction |
|
| Workflow Management |
4.65/5 ★ |
"...Simple, Easy to use and good workflow model to carry out better project management...." Peer review by Ameya A, Sr. Front End Developer |
|
| Sales Document Management |
4.83/5 ★ |
"...We use this software as a group to collaborate and share info and documents...." Peer review by Lindsay A., Owner |
|
| document sharing |
4.83/5 ★ |
| contract management |
4.83/5 ★ |
| proposal & quote management |
4.83/5 ★ |
65+ more Business Use Cases
Our AI advisor, Wyz, harnessed 14536 insights from peers and experts to help you assess how these Smartsheet use cases fit your Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Since adopting Smartsheet, we have more than doubled our events, and we have done the equivalent of a year’s worth of events in two quarters. Testimonial By Roxie Palacios |
|
In 2021, we were appointed to run all the PCR testing for athletes, staff, stakeholders and sponsors traveling to Tokyo for both the Olympic and Paralympic Games. Tests had to be performed [...] 14 days, 96 hours and 48 hours prior to departure. Without Smartsheet, this would have been incredibly d...ifficult for us. |
|
All information around a project status and budget is consolidated from start to finish in Smartsheet. This gives us a comprehensive view and maximum transparency across all IT-based initiatives and projects globally. Testimonial By Mandy Aeschlimann |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Roxie Palacios Senior Events Manager, North America Commercial Marketing HP |
Since adopting Smartsheet, we have more than doubled our events, and we have done the equivalent of a year’s worth of events in two quarters. Testimonial By Roxie Palacios |
|
Faye Hodson Athlete Health Coordinator EIS |
In 2021, we were appointed to run all the PCR testing for athletes, staff, stakeholders and sponsors traveling to Tokyo for both the Olympic and Paralympic Games. Tests had to be performed [...] 14 days, 96 hours and 48 hours prior to departure. Without Smartsheet, this would have been incredibly d...ifficult for us. |
|
Mandy Aeschlimann Head of Global SAP Management & SAP IT Program Manager Oerlikon |
All information around a project status and budget is consolidated from start to finish in Smartsheet. This gives us a comprehensive view and maximum transparency across all IT-based initiatives and projects globally. Testimonial By Mandy Aeschlimann |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study HPRead More |
|
Case Study The University of AdelaideRead More |
|
Case Study ArubaRead More |
Frequently Asked Questions(FAQ)
for Smartsheet
What is Smartsheet?
What is Smartsheet used for?
What are the top features of Smartsheet?
Who uses Smartsheet?
What are Smartsheet alternatives?
Where is Smartsheet located?
Popular Business Setting
for Smartsheet
Top Industries
- Information Technology and Services
- Manufacturing
- Education
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Smartsheet to Improve internal communications and Acquire customers
Smartsheet Alternatives
Peer and Expert Opinion on Features
for Smartsheet
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (504) |
| Alerts: popups & Notifications | Read Reviews (427) |
| Templates | Read Reviews (371) |
| Personalization | Read Reviews (286) |
| Recording | Read Reviews (106) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (504) |
| Alerts: popups & Notifications | Read Reviews (427) |
| Templates | Read Reviews (371) |
| Personalization | Read Reviews (286) |
| Recording | Read Reviews (106) |
IT and Other Capabilities
for Smartsheet
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2829) |
| Data Export | Read Reviews (2165) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2829) |
| Data Export | Read Reviews (2165) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (81) |
| Chat Support | Read Reviews (77) |
| 24/7 Support | Read Reviews (878) |
| Email Support | Read Reviews (84) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (81) |
| Chat Support | Read Reviews (77) |
| 24/7 Support | Read Reviews (878) |
| Email Support | Read Reviews (84) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (108) |
| Custom Reports | Read Reviews (2391) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (108) |
| Custom Reports | Read Reviews (2391) |
Software Failure Risk Guidance
?for Smartsheet
Overall Risk Meter
Top Failure Risks for Smartsheet
Vendor Profile Details
Company Name
Smartsheet
Company Website
https://www.smartsheet.com/HQ Location
Bellevue, WA
Employees
501-1000
Social
Financials
SERIES F
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