Real-World Case Studies and Customer Success Stories with Mattermost

Mattermost helped Oetker Digital move from Hipchat to a secure, self-hosted messaging platform. The team needed strong data compliance and... fast setup. Mattermost enabled quick migration, easy integration with Active Directory, and seamless data transfer. Integrations with Jira and Prometheus improved IT help desk speed and system monitoring. The platform reduced internal emails and unified global teams for digital innovation.
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Mattermost helped Kokusai Software Co. Ltd. (KSW) improve team communication and protect sensitive data. KSW moved to a self-hosted Mattermost... platform for better security and flexible deployment. The company reduced email use and improved response speed by 30%. Mattermost enabled faster information sharing, better project management, and higher customer satisfaction. KSW plans to add AI and more integrations to boost efficiency further.
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Mattermost helped Rocky Linux create a secure collaboration hub for over 5,000 open source contributors. Rocky Linux needed a scalable,... open source messaging platform after CentOS was discontinued. They chose Mattermost for its self-hosting, high availability, and integration with Matterbridge and LDAP. The platform supports 5,300+ active users and connects global contributors. Rocky Linux uses Mattermost as its main community hub and plans to expand its use with more integrations.
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Anexia used Mattermost to improve team communication and workflow. They replaced old tools like VoIP phones and Skype for Business... with Mattermost for secure, feature-rich collaboration. Anexia integrated tools like Jira and webhooks, reducing noise and making work faster. All employees now use Mattermost, and the company joined the beta for Mattermost Calls to add voice and screen sharing. Anexia continues to move more processes into Mattermost, making work simpler and more effective.
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Mattermost helped oose Innovative Informatik eG cut down on meetings and emails. The company used Mattermost Channels for chat, Boards... for work organization, and Playbooks to automate onboarding. This made onboarding more reliable and efficient. oose also integrated Zoom and Prometheus with Mattermost. The team found Mattermost stable, easy to use, and well supported.
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Mattermost helped BITSKIN reduce email volume by 40 to 65%. BITSKIN switched from Slack to Mattermost for better data control... and security. The team found Mattermost easy to use and liked its open source features. They used channels to organize projects and share files in real time. This improved communication and made work more efficient for BITSKIN's technical and operational teams.
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Fujitsu used Mattermost to power secure collaboration in its Biodrug Design Accelerator. The challenge was to enable real-time, secure communication... for drug discovery teams handling sensitive data. Fujitsu chose Mattermost for its self-hosting and security features, integrating it with their accelerator platform. This allowed all stakeholders to share and discuss information on a single screen, increasing operational efficiency. The team reported easier onboarding and faster issue resolution due to Mattermost’s open source and self-managed nature.
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Ergon Informatik used Mattermost to replace their old messaging platform. They needed a secure, self-hosted, and customizable solution for their... IT engineers. The team built their own migration tool to move all data to Mattermost. Developers now use over 90 webhooks for notifications and system alerts. Mattermost Playbooks improved their release management process. The platform is now the main communication tool for 350 daily users at Ergon.
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Mattermost helped AlmaLinux OS Foundation build a global digital community. The team needed a modern, user-friendly platform for open source... collaboration. They chose Mattermost for its mature features and open source values. Over 2,000 users now connect in 30 channels, sharing more than 100,000 posts. AlmaLinux reduced email use and automated notifications with webhooks. Mattermost supports real-time and asynchronous teamwork for their worldwide community.
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NetFoundry used Mattermost with OpenZiti to improve secure internal and external communications. They moved from Slack to Mattermost to gain... full control over sensitive messaging data and align with their core principles of open source and security. Mattermost allowed NetFoundry to self-host, integrate zero trust networking, and support remote teams across 178 channels. This helped NetFoundry ensure secure, flexible, and resilient collaboration for employees and partners.
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Mattermost helped a nonprofit CERT build a secure, collaborative online community for cyber professionals. The team needed a self-hosted solution... to keep data within their country and support mission-critical infrastructure. They chose Mattermost for its open source nature, local hosting, and strong community support. The platform enabled 1,000 professionals to share knowledge and respond to cyber threats. Mattermost reduced reliance on email and improved real-time discussions and collaboration.
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Tulip used Mattermost to improve team communication and control over messaging data. They needed a Slack alternative that was cost-effective,... easy to adopt, and could be self-hosted for data sovereignty. Tulip integrated Mattermost with tools like Confluence, Jira, GitLab, Pingdom, and PagerDuty. With a dedicated War Room channel, Tulip reduced incident response times by 50% to 60%. Mattermost became a mission-critical tool for Tulip's operations.
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Classact used Mattermost to bring all team communication into one place. Before, they used email, phone, SMS, and a custom... chat tool, which slowed them down. They chose self-hosted Mattermost for strong data security and easy integration with Active Directory. With Mattermost, Classact sped up incident response by over 50%. Team members now share information faster and solve problems more quickly.
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Mattermost helped CERN bring all messaging into one secure platform. CERN integrated over 100 tools into Mattermost for better collaboration.... The platform replaced five or more tools and now supports 1,500 teams. During COVID-19, CERN moved to remote work easily using Mattermost. The solution supports 22,000 users and 3,000 teams. Mattermost helped CERN build a stronger community and improve knowledge sharing.
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Mattermost helped Max Planck Digital Library speed up research workflows and keep data safe. The team chose Mattermost for its... strong data privacy and compliance with German laws. They onboarded 5,000 users and saw 3% monthly organic growth. The platform saved 30% of the time spent searching for information. It also made it easier to transfer knowledge when researchers left or teams changed.
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Mattermost helped the OSIRIS-REx team connect and collaborate securely for NASA's asteroid sample return mission. The team needed a tool... to protect sensitive data and control access. They chose Mattermost for its secure, self-hosted platform and cost-effectiveness. The team used Mattermost to automate data notifications and streamline communication. This improved coordination and supported innovative research across a global team.
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Mattermost helped Insight Data Science move from Slack to a platform that keeps all their messages and data in one place. Insight set up... Mattermost in under an hour and now spends just 10 minutes a week managing it. The platform supports over 2,500 program fellows and helps staff onboard new cohorts quickly. Mattermost's search and team channels make it easy to find information and keep everyone connected. Staff say it saves time and helps them manage large groups of fellows more easily.
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Mattermost helped Heidelberg University's Electronic Vision(s) group improve team communication. The group needed better tools than Jabber and IRC for... sharing files and images. They chose Mattermost for its open source features and self-hosting. The team now has 100 active users and over 400 channels. They use Mattermost for research, teaching, and conferences. Integrations with Grafana and Jenkins help automate alerts and CI/CD. The team values full control over their data and found the transition to remote work smooth with Mattermost.
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Mattermost helped Fairphone improve team communication. Fairphone needed a user-friendly, open source tool for collaboration. They chose Mattermost for its... usability and privacy features. The IT team set up Mattermost on their private cloud. This stopped confusing email threads and made notifications easier. During the COVID-19 lockdown, Mattermost made remote work easy. Fairphone now has about 90 users posting 4,000 messages each day.
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Mattermost helped Worldline bring together a global team of 12,000 employees. The company replaced fragmented tools like Lync and Skype... with a single collaboration platform. Mattermost integrated with GitLab and other DevOps tools. Over 3,000 employees now use Mattermost across 500+ teams. The platform made it easy to create channels and foster a collaborative culture. Worldline saw faster development and improved communication company-wide.
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Mattermost helps LAIKA keep its intellectual property secure with a self-hosted messaging platform. LAIKA needed to protect sensitive film assets... and improve team collaboration. The IT team replaced email and Jabber with Mattermost for better control and ease of use. Mattermost's private cloud networks and chat bots improved IT support response times. The platform supports LAIKA's dynamic teams and keeps all data behind company firewalls.
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Mattermost helped NRI replace HipChat with a secure, scalable messaging platform. NRI needed a solution that met J-SOX compliance and... IT policies. The aslead team deployed Mattermost on AWS, integrating with Jira, Confluence, and Zoom. They migrated thousands of users in phases. Employees now access information faster and have fewer meetings. NRI improved operational efficiency and response times with Mattermost.
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Mattermost helped Air Mobility Command (AMC) run its largest readiness exercise, Mobility Guardian 23. AMC used Mattermost-powered ChatOps for instant... updates and fast problem-solving. The platform kept sensitive data safe with secure, on-premises deployment and audit trails. AMC integrated Mattermost with Puckboard for flight crew scheduling. ChatOps improved communication, situational awareness, and decision-making for AMC teams during the exercise.
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Pramacom uses Mattermost to keep communications secure and fast for their team in the Czech Republic. They needed a self-hosted... messaging solution to meet GDPR and Czech government rules. Mattermost helped them protect sensitive data and speed up incident response. In five years, they had zero security incidents and no major outages. The team also improved productivity with easy integrations and reliable mobile apps.
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Mattermost helped Crossover Health improve support ticket resolution time by 99%. The company used Mattermost to connect its distributed teams... and ensure HIPAA-compliant communication. Integrations with Zoom, Matterbar, and Playbooks made collaboration easier. Crossover Health recovered 12-15% of logistical coordination time. The platform enabled faster support and better patient care.
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Mattermost helped Schäferbarthold GmbH bring all their IT tools onto one platform. The company needed a secure, self-hosted solution after... moving away from Atlassian’s HipChat and Stride. They chose Mattermost for its security, integrations, and ease of use. Schäferbarthold integrated Mattermost with Atlassian, Icinga, Graylog, Grafana, and more. Using Playbooks, they improved incident response and reduced support requests. The platform made it easy for IT, sales, and logistics teams to work together and stay connected during outages.
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Mattermost gives MedinCell a secure workspace for pharmaceutical research teams. MedinCell uses Mattermost for company-wide communication and project collaboration. The... platform supports over 200 users and 1,033 channels, with more than 2 million messages posted. MedinCell integrated Jira for IT ticketing and uses Zoom for video calls. The company values Mattermost's self-hosting for data security and easy transition to remote work.
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Mattermost helped Galois replace Jabber for secure, real-time team messaging. Galois needed a modern, on-premises solution to support remote collaboration... and strict privacy requirements. The company integrated Mattermost with GitLab and Jenkins, and built a custom command line client called Matterhorn. Setup was fast, taking just a couple of hours. Employees now collaborate more easily, reducing email use and improving engagement across teams.
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Mattermost helps RTE manage France's power grid and respond faster to outages. RTE used to rely on phone and email,... which slowed crisis response. With Mattermost, teams get real-time notifications on their phones and share updates quickly. This centralizes incident information and reduces response time. RTE now manages incidents faster and improves service for its customers.
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Mattermost helped U. S. Space Force's Kobayashi Maru secure collaboration for modernizing space capabilities. The team needed to protect sensitive...data and support a dispersed workforce. Mattermost enabled self-hosting, strong security, and compliance with DoD standards. Active Directory integration streamlined user onboarding and offboarding. The solution connected over 90 internal staff and 500 external customers, improving data control and reducing risk.
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Mattermost helped F-sektionen inom TLTH, a nonprofit student association, consolidate its communication tools. The group moved 90% of its mission-critical... data to Mattermost. This solved problems caused by using many platforms like Slack, Facebook, and Messenger. The new system improved team focus, effectiveness, and alignment. Hosting Mattermost on their own servers gave them data sovereignty.
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Mattermost helped Spamhaus move away from email and improve real-time team communication. Spamhaus needed a secure, self-hosted platform to protect... sensitive data and support remote work. They chose Mattermost for its open source community and strong security features. With Mattermost, Spamhaus broke down information silos and sped up issue remediation. The platform keeps their global team connected and their data safe.
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Mattermost helped a leading data science hub move from Slack to a self-hosted solution. The company needed to comply with... new internal policies after an acquisition. They migrated over a decade of conversation history and custom emojis to Mattermost. The team integrated automated alerting and reduced reliance on email. Mattermost improved productivity and enabled secure, organized communication on their own servers.
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CyberPeace Institute chose Mattermost for secure, self-hosted collaboration. They needed a user-friendly platform to protect sensitive data and support GDPR... compliance. Mattermost offered flexible deployment, mobile access, and cost-effective scaling for over 1,000 volunteers and hundreds of NGOs. The switch improved onboarding and made collaboration easier for non-technical users. Mattermost now helps CyberPeace grow and support more nonprofits worldwide.
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German Informatics Society used Mattermost to replace email and speed up communication. They needed a secure, self-hosted platform to meet... strict GDPR rules. Mattermost offered fast performance, easy search, and strong data protection. The switch helped them accelerate research timelines by 6x. The platform also reduced email overload and improved collaboration across teams.
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Mattermost helped the USAF improve mission information availability by 4x. The USAF used Mattermost to support secure, cross-organizational communication and... collaboration. They rolled out Mattermost to 48,000 DoD employees in one week. The solution improved pre-flight communication and reduced fuel consumption. Flight crews now access critical documents securely from anywhere in the world.
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