Overview: Mural and Mattermost as Team Collaboration Category solutions.
Mural and Mattermost cater to distinct needs within team collaboration. Mural shines in visual collaboration, serving sectors like education and IT, focusing on best practices, and supporting mid-market to enterprise users with robust analytics. Mattermost is strong in communication management, ideal for enterprises in IT and software industries, emphasizing efficient communication with comprehensive security and integration capabilities. Both offer 24/7 support, but Mattermost provides more onboarding options, reflecting its complex features for larger-scale operations.
Mural: Mural enhances connection and teamwork with its secure, flexible visual work platform. It transforms meetings into collaborative murals.
Mattermost: Mattermost enables teams to rapidly progress towards shared goals. It allows quick adaptation to changing conditions across geographies and time zones.
Mural and Mattermost: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Mural excels in fostering collaboration with a strong emphasis on engagement management and coaching. Mural facilitates a creative workflow, ideal for teams needing dynamic interaction and visual brainstorming. read more →
Mattermost focuses on communication management, crucial for teams with structured messaging needs. Mattermost supports workflows and various communication channels, serving teams prioritizing streamlined internal dialogue. read more →
Business Goals
Mural aids in scaling best practices and improving ROI, appealing to businesses seeking to enhance operational methodologies. Mural is perfect for enterprises focusing on brand building and launching new products. read more →
Mattermost is designed to improve internal communications and efficiency, assisting businesses in creating a cohesive communication strategy. Mattermost is ideal for companies striving to enhance team coordination and customer relationships. read more →
Core Features
Mural provides robust analytics and custom reporting, essential for measuring team engagement and project progression. Integration and data compliance are strong features suitable for complex project requirements. read more →
Mattermost stands out with its security and privacy features, crucial for large organizations. It supports training and onboarding, vital for teams needing comprehensive orientation processes, with emphasis on ease of data migration and integration. read more →
Vendor Support Preferences
Mural offers 24/7 support, primarily through offline and chat options, meeting mid to large enterprise needs for constant availability. This reflects its focus on robust, real-time assistance. read more →
Mattermost also provides 24/7 support but with a strong focus on training and onboarding. Its broader options like video support and extensive email support show Mattermost’s flexibility in addressing user concerns. read more →
User Segments and Industries
Mural's user base spans mid-market to large enterprises, predominantly in IT, education, and consumer goods. Mural's diverse features are tailored for various industry-specific collaborations. read more →
Mattermost is primarily used by enterprises and large businesses, with a heavy presence in IT and software sectors. Mattermost features cater to structured operations, reflecting its utility in such environments. read more →
Operational Alignment
Mural is suitable for creative and flexible operational workflows, supporting businesses that thrive on adaptability and innovation. Mural fits environments where engagement and visual collaboration are priorities. read more →
Mattermost aligns with scalable, structured operations, where seamless communication channels are crucial. Mattermost is built for environments requiring rigorous management of data privacy and integration. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Mural in Action: Unique Use Cases
What Are the key features of Mural for Collaboration?
How does Mural address your Engagement Management Challenges?
How can Mural enhance your Coaching process?
Mattermost in Action: Unique Use Cases
How can Mattermost enhance your Workflow Management process?
How efficiently Does Mattermost manage your Training & Onboarding?
What benefits does Mattermost offer for Communication Management?
Alternatives
Integrations
Few Mural Integrations
Few Mattermost Integrations
News
Latest Mattermost News
Mattermost and Qrypt Announce Joint Development Program for - GlobeNewswire
Mattermost and Qrypt have launched a joint development program to integrate quantum-secure end-to-end encryption into the Mattermost collaboration platform, targeting mission-critical and national security environments. The initiative, announced at TechNet Cyber 2025, allows early customer involvement in shaping the solution.
