BetterCloud Overview

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail,

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard.


"...Delegating email to someone else is easy and you don't need to send an email to invite the delegator or..." Peer review by carrie m, Tech Specialist, Information Technology and Services

BetterCloud, JumpCloud, ForgeRock Identity Platform, Datadog, Ping Identity, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on BetterCloud Use Cases

What Are the key features of BetterCloud for Workflow Management?

Bettercloud enables the automation of administrative tasks, including onboarding, offboarding, and mid-life cycle changes. This platform connects multiple pre-connected systems and allows users to build workflows for both simple and complex processes. While the documentation for workflows and APIs may be challenging, Bettercloud offers significant potential for streamlining tasks and saving labor.
"...One pane of glass for managing SaaS applications, workflows for on-boarding and off-boarding (and many others), and the BetterCloud Community( #betterit Slack)!..." Peer review by Dan W, Senior Customer Engineer Manager, Information Technology and Services

What makes BetterCloud ideal for Onboarding?

The platform offers extensive capabilities for automating employee onboarding and offboarding workflows. These capabilities contribute to enhanced efficiency and consistency in managing user lifecycle processes. The platform lacks a dedicated training course to comprehensively guide users on its full functionality and self-management features.
"...Hours of time have been cut out of our bi-monthly onboarding process...." Peer review by Randy T, IT Manager, Information Technology and Services

How does BetterCloud facilitate Sales Document Management?

How can BetterCloud enhance your Helpdesk Management process?

What solutions does BetterCloud provide for Communication Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.


BetterCloud - Product Demo

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Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

JumpCloud, ForgeRock Identity Platform, Datadog and Ping Identity are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

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Custom Reports


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Custom Reports


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Read Reviews (21)

Software Failure Risk Guidance


for BetterCloud

Overall Risk Meter

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Top Failure Risks for BetterCloud

BetterCloud Feeds

BetterCloud recognized by G2 as the only leader across the 5 key SaaS management categories

BetterCloud dominates G2 Summer 2024 Grid Reports! Leader in all 5 key SaaS management categories and empowers IT teams to succeed.

01 Jul 2024 - source

State of SaaSOps 2024: Consolidation is the new IT mantra

Struggling IT departments? Stalled SaaS growth is a sign to consolidate & optimize your tech stack. Cut costs, boost security and free up your team.

26 Jun 2024 - source

BetterCloud Profile

Company Name


HQ Location

330 7th Avenue 4th Floor New York, NY 10001