BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

Other priorities:

See all business priorities See less business priorities

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Bettercloud is able to automate our complicated onboarding workflows across several teams...." Peer review by Neggme E

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

BetterCloud Customer wins, Customer success stories, Case studies

How does BetterCloud address your Workflow Management Challenges?

What Are the key features of BetterCloud for Onboarding?

How does BetterCloud address your Sales Document Management Challenges?

How does BetterCloud address your Helpdesk Management Challenges?

What makes BetterCloud ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Blue Apron - Consumer Services

BetterCloud helped Blue Apron automate onboarding and offboarding as their workforce changed. Blue Apron built over 60 automated workflows with BetterCloud. They set up roles, alerts, and custom inte...grations for tools like G Suite, Office 365, and Slack. The solution reduced offboarding time from four hours to just 10 minutes. Blue Apron also improved data security and reduced human error.

Read more →

Gainsight - Computer Software

BetterCloud helped Gainsight automate IT workflows. Gainsight's IT team used to do manual onboarding and offboarding, which led to errors and wasted time. With BetterCloud, they automated these proce...sses, saving time and improving security. The platform also helped Gainsight organize Slack channels and manage user access. Gainsight now has better visibility and fewer mistakes in IT operations.

Read more →

THE THIRD FLOOR - Media And Entertainment

BetterCloud helped THE THIRD FLOOR automate IT workflows. The company needed strong security and fast onboarding and offboarding for artists. Before BetterCloud, onboarding and offboarding took up to... 12 people across seven departments. Now, automation with BetterCloud makes the process almost zero-touch for IT. HR no longer needs to follow up on tasks. The company improved data security and saved time for employees. This lets teams focus on more important work.

Read more →

Green Dot Public Schools - Education

BetterCloud helped Green Dot Public Schools automate onboarding and offboarding for over 10,000 students. Before using BetterCloud, the IT team managed these tasks manually, leading to errors and mis...sed accounts. With BetterCloud, they created custom workflows for students and staff. This automation saved significant time and removed human error. The team also gained full Google Drive visibility, making audits easier.

Read more →

Kin Insurance - Insurance

BetterCloud helped Kin Insurance cut over $100,000 in SaaS licensing costs. The IT team used BetterCloud's Spend Optimization module to identify unused licenses and reduce renewals. Automated workflo...ws improved user provisioning and deprovisioning for dozens of apps. Kin also automated account deactivation for independent adjusters, boosting security and saving money. The company continues to use BetterCloud to monitor software usage and find more savings.

Read more →

Resident - Retail

BetterCloud helped Resident, a home goods company, automate user lifecycle management. Resident had only two IT staff for over 325 employees. Before BetterCloud, user lifecycle management made up 40%... of IT work. With BetterCloud, this dropped to just 5%. The User Automation module made it easy to build workflows. Resident saw a huge return on investment almost overnight.

Read more →

BetterCloud - Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

Awards

BetterCloud: #1 Leader in Fall 2025 G2 Report for SaaS Management Platforms

BetterCloud has been recognized as the #1 Leader in the Fall 2025 G2 Grid Report for SaaS Management Platforms. The company earned 23 G2 badges, marking a 35% increase from the previous quarter. BetterCloud's innovations in SaaS management, security, and governance have contributed to this achievement, reflecting strong customer satisfaction and product excellence.

Read more →
Product

Simplifying management of student tech and Google Workspace for Education

BetterCloud enhances Google Workspace for Education management by offering a unified SaaS lifecycle platform. It automates tasks like bulk user management, license allocation, and content scanning, improving IT efficiency and student safety. The platform provides real-time insights into cloud environments, helping educational institutions proactively manage security and compliance while protecting student data and institutional reputation.

Read more →
Awards

BetterCloud remains #1 in G2 2025 spring report

BetterCloud has been ranked as the #1 SaaS Operations Management software in G2's Spring 2025 report.

Read more →
M&A

Where does BetterCloud fit into your tech stack?

BetterCloud acquires Tricent to enhance file security, and the platform offers solutions for cloud file security, SaaS management, and more, with integrations for Google Workspace, Microsoft 365, and Okta. It supports use cases like onboarding automation and SaaS budgeting.

Read more →

BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

Company Website

https://www.bettercloud.com/

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES F