Google Hangouts Chat Overview

Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Google Hangouts Chat.

Other use cases:

  • Content Sharing
  • Contact List Management
  • Document Sharing
  • Engaging And Following Up
  • Meeting Management
  • Campaign Management
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Google Hangouts Chat.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Google Hangouts Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts Chat works with different mediums / channels such as Chat. Video. Offline etc.

Google Hangouts Chat's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Google Hangouts Chat support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Google Hangouts Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I love having an immediate method of contacting my manager, who works from home without overflowing her inbox...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...Its very stalker ish and not useful for collaboration, only chatting like social...." Peer review by Lisa Michelle A, Founder, Education
"...Multi-functional capability - being able to send users instant messages within the most popular platform for emails on the web...." Peer review by Robert P, Business Analyst, Banking
"...Microsoft Teams is another platform that puts chat, files, and conference calls in one place ..." Employee Engagement Tools and Resources

Google Hangouts Chat, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts Chat

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Google Hangouts Chat is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Google Hangouts Chat Customer wins, Customer success stories, Case studies

What makes Google Hangouts Chat ideal for Collaboration?

What solutions does Google Hangouts Chat provide for Communication Management?

How efficiently Does Google Hangouts Chat manage your Conference Call Management?

How can Google Hangouts Chat optimize your Content Sharing Workflow?

How does Google Hangouts Chat address your Contact List Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts Chat solved their Team Collaboration needs. Cuspera uses 1318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

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Read more →
 

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Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Google Hangouts Chat

What is Google Hangouts Chat used for?

Google Hangouts Chat is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Conference Call Management .

What are the top features of Google Hangouts Chat?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Google Hangouts Chat.

Who uses Google Hangouts Chat?

Google Hangouts Chat is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are Google Hangouts Chat alternatives?

Claromentis, Simpplr, Mural and Chanty are popular alternatives for Google Hangouts Chat.

Where is Google Hangouts Chat located?

Google Hangouts Chat is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts Chat for collaboration and communication management

Google Hangouts Chat Competitors

Google Hangouts Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)

Google Hangouts Chat Integrations

Google Hangouts Chat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.08/5 ★

Read Reviews (75)
Data Import

3.66/5 ★

Read Reviews (102)

Few API Integrations for Google Hangouts Chat

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

HubSpot CRM

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Viber

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Google Hangouts Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts Chat

Google LLC News

Partnership

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Read more →
Partnership

Accenture and Google Cloud Deepen Partnership with Formation of New Accenture Gemini Enterprise Business Group - Accenture

Accenture and Google Cloud have launched the Accenture Gemini Enterprise Business Group to enhance AI-driven business transformation. This joint venture aims to scale AI deployment for enterprises, leveraging Accenture's expertise and Google Cloud's AI capabilities. The group will focus on increasing Gemini Enterprise adoption and building industry-specific solutions.

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Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

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Financials

SERIES A