Google Hangouts Chat Overview
This is a summary of the comprehensive capabilities and benefits of Google Hangouts Chat based on over 1318 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Google Hangouts Chat, KeyReply, Google Hangouts, FreeConference.com, Viber, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Google Hangouts Chat is right for your needs? Our Cuspera AI engine can evaluate how Google Hangouts Chat fits your specific business needs, industry, and context. Get your personalized assessment report today.
Google Hangouts Chat supports business activities such as:
- Collaboration
- Communication Management
- Conference Call Management
- Content Sharing
- Contact List Management
Google Hangouts Chat can help you with many business goals, such as Improve Internal Communications, Enhance Customer Relationships, Acquire Customers, Improve Efficiency, Increase Sales & Revenue, etc. It can help manage these activities if you use Chat Video Offline etc. for these needs. As a solution, Google Hangouts Chat's capabilities include Personalization, Alerts: Popups & Notifications, Recording, etc.
Google Hangouts Chat Information Technology and Services Vertical is its biggest customer base.
Reviews
"..., I like the ability to chat with multiple people at once, screen sharing, it's also very convenient...." Peer review by Pablo C, Director of Engineering, Computer Software
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Google Hangouts Chat solved their Team Collaboration needs. Cuspera uses 1318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Business Priorities
Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities peers achieved using Google Hangouts Chat.
Use Cases
Peers recommend Collaboration , Communication Management , Conference Call Management , as the business use cases that they have been most satisfied while using Google Hangouts Chat.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Chat, Video and Offline |
4.72/5 ★ |
"..., I like the ability to chat with multiple people at once, screen sharing, it's also very convenient...." Peer review by Pablo C, Director of Engineering, Computer Software |
| Communication Management with E-Mail, Offline, Chat and Phone Calls |
4.44/5 ★ |
"...Easy to send instant messages to coworkers and friends as most people are already using it...." Peer review by Dennis M, Software Engineer |
| sending & publishing communications |
4.31/5 ★ |
"...It's proprietary to Google, so if you have your company email up it's easy to just pop open the hangouts window and send a quick message about urgent tasks...." Peer review by Dominique B, Account Manager |
| tracking & monitoring communications |
4.16/5 ★ |
"...Quick and easy interactions while being able to keep track of incoming emails throughout the day...." Peer review by User |
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows, Chat and Video |
4.95/5 ★ |
"...Microsoft Teams is another platform that puts chat, files, and conference calls in one place ..." Employee Engagement Tools and Resources |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Chat, Video and Offline |
4.72/5 ★ |
"..., I like the ability to chat with multiple people at once, screen sharing, it's also very convenient...." Peer review by Pablo C, Director of Engineering, Computer Software |
|
| Communication Management with E-Mail, Offline, Chat and Phone Calls |
4.44/5 ★ |
"...Easy to send instant messages to coworkers and friends as most people are already using it...." Peer review by Dennis M, Software Engineer |
|
| sending & publishing communications |
4.44/5 ★ |
| tracking & monitoring communications |
4.44/5 ★ |
| Conference Call Management with Offline, Phone Calls, Events, Trade Shows, Chat and Video |
4.95/5 ★ |
"...Microsoft Teams is another platform that puts chat, files, and conference calls in one place ..." Employee Engagement Tools and Resources |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1318 insights from peers and experts to help you assess how these Google Hangouts Chat use cases fit your Team Collaboration needs.
Frequently Asked Questions(FAQ)
for Google Hangouts Chat
What is Google Hangouts Chat used for?
What are the top features of Google Hangouts Chat?
Who uses Google Hangouts Chat?
What are Google Hangouts Chat alternatives?
Where is Google Hangouts Chat located?
Popular Business Setting
for Google Hangouts Chat
Top Industries
- Information Technology and Services
- Education
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Google Hangouts Chat to Improve internal communications and Enhance customer relationships
Google Hangouts Chat Alternatives
Peer and Expert Opinion on Features
for Google Hangouts Chat
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (118) |
| Alerts: popups & Notifications | Read Reviews (82) |
| Recording | Read Reviews (20) |
| bot | Read Reviews (10) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (118) |
| Alerts: popups & Notifications | Read Reviews (82) |
| Recording | Read Reviews (20) |
| bot | Read Reviews (10) |
IT and Other Capabilities
for Google Hangouts Chat
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (75) |
| Data Import | Read Reviews (102) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (75) |
| Data Import | Read Reviews (102) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (48) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (103) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (48) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (103) |
| Phone Support | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (41) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (41) |
Software Failure Risk Guidance
?for Google Hangouts Chat
Overall Risk Meter
Top Failure Risks for Google Hangouts Chat
Vendor Profile Details
Company Name
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A
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