Google Hangouts Chat Overview

Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Google Hangouts Chat.

Other use cases:

  • Content Sharing
  • Contact List Management
  • Document Sharing
  • Engaging And Following Up
  • Meeting Management
  • Campaign Management
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Google Hangouts Chat.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Google Hangouts Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts Chat works with different mediums / channels such as Chat. Video. Offline etc.

Google Hangouts Chat's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Google Hangouts Chat support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Google Hangouts Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...it's a another communication option, it can be excellent for conferences, send messages and communication in general...." Peer review by ismael n, Ismael Navaa

Google Hangouts Chat, Claromentis, Mural, Chanty, Gusto, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts Chat

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Google Hangouts Chat is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Google Hangouts Chat Customer wins, Customer success stories, Case studies

How can Google Hangouts Chat optimize your Collaboration Workflow?

What solutions does Google Hangouts Chat provide for Communication Management?

How can Google Hangouts Chat optimize your Conference Call Management Workflow?

What Are the key features of Google Hangouts Chat for Content Sharing?

How does Google Hangouts Chat address your Contact List Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts Chat solved their Team Collaboration needs. Cuspera uses 1318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Samsung Messages App is Being Discontinued In Favor of Google Messages ...

Samsung will discontinue its Messages app on Galaxy phones in July 2026, urging users to switch to Google Messages. Google Messages offers end-to-end encryption, AI-powered scam detection, and multi-...device connectivity. The transition impacts Galaxy devices running Android 12 or newer, with Google Messages becoming the default SMS app.

 

Philips drops Google TV for Titan OS on all 2026 models

Philips is replacing Google TV with Titan OS across its 2026 TV lineup, impacting Google's connected TV advertising ecosystem. This shift, driven by lower hardware requirements and better ad revenue ...terms, excludes Google Cast support but retains AirPlay. Titan OS, a web-app-based system, enhances Philips' control over OS features and revenue. The change affects Philips TVs in the UK and Europe.

 

Pentagon turns to Google Gemini AI assistants after Anthropic dispute

The Pentagon has chosen Google Gemini AI assistants following a disagreement with Anthropic. This decision highlights Google's role in providing advanced AI solutions to government entities.

Millennium bcp - Financial Services - financial services

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

Super-Pharm - Retail - retail

Google Cloud Vertex AI helped Super-Pharm improve demand forecasting for its ecommerce site. The company increased inventory accuracy from 50% to 90%. Demand forecasting became 10 times more efficien...t. Super-Pharm optimized its on-site customer journey and modernized IT infrastructure. The solution reduced manual work and improved customer satisfaction.

Globo - Media Production - Media Production

Globo used Google Cloud to modernize its media production. The company migrated content production and distribution to the cloud, using services like Compute Engine and Cloud Interconnect. This shift... enabled Globo to host over 50 live events in 2021 with lower costs and decentralized operations. Cloud solutions improved scalability, agility, and reduced production time. Globo aims to host 1,200 cloud-based events per year by 2027, increasing efficiency and innovation in media workflows.

Frequently Asked Questions(FAQ)

for Google Hangouts Chat

What is Google Hangouts Chat used for?

Google Hangouts Chat is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Conference Call Management .

What are the top features of Google Hangouts Chat?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Google Hangouts Chat.

Who uses Google Hangouts Chat?

Google Hangouts Chat is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are Google Hangouts Chat alternatives?

Claromentis, Mural, Chanty and Gusto are popular alternatives for Google Hangouts Chat.

Where is Google Hangouts Chat located?

Google Hangouts Chat is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts Chat for collaboration and communication management

Google Hangouts Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)

Google Hangouts Chat Integrations

Google Hangouts Chat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.08/5 ★

Read Reviews (75)
Data Import

3.66/5 ★

Read Reviews (102)

Few API Integrations for Google Hangouts Chat

Software Failure Risk Guidance

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for Google Hangouts Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts Chat

Google LLC News

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Google app may get Gemini-powered 'Your Day' feed for updates and more ...

Google is reportedly developing a new feature called "Your Day" for its Google app, leveraging Gemini AI to provide users with a proactive daily feed. This feature, found in the beta version of the app, aims to offer reminders, events, and updates from various Google services to help users stay organized. The "Your Day" feed may appear as a series of cards accessible from the app's navigation drawer.

Product

Google Brings Back Pixel Referral Program 10

Google has reintroduced its Pixel Referral Program, offering a 10% discount on Pixel phones and $50 in store credit for successful referrals. This initiative aims to boost sales and brand loyalty by leveraging word-of-mouth marketing. The program targets existing Pixel users to attract new customers, enhancing Google's presence in the competitive smartphone market.

Product

Google Messages is finally getting the customization Samsung ...

Google is enhancing its Google Messages app with expanded customization options, including themes, photos, and backgrounds, as revealed in a recent beta build. This update aims to attract users transitioning from Samsung Messages, which will shut down in July 2026, by offering features similar to Samsung's customizable interface.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A