Google Hangouts Chat Overview

Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Google Hangouts Chat.

Other use cases:

  • Content Sharing
  • Contact List Management
  • Document Sharing
  • Engaging And Following Up
  • Meeting Management
  • Campaign Management
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Google Hangouts Chat.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Google Hangouts Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts Chat works with different mediums / channels such as Chat. Video. Offline etc.

Google Hangouts Chat's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Google Hangouts Chat support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Google Hangouts Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Hangouts chat works on my computer web browser and this makes it so convenient to send and receive messages from colleagues, even when I do not have my mobile phone in sight...." Peer review by Elodie H, Talent Acquisition Specialist.

Google Hangouts Chat, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts Chat

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Google Hangouts Chat is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Google Hangouts Chat Customer wins, Customer success stories, Case studies

What makes Google Hangouts Chat ideal for Collaboration?

How efficiently Does Google Hangouts Chat manage your Communication Management?

How does Google Hangouts Chat facilitate Conference Call Management?

How can Google Hangouts Chat enhance your Content Sharing process?

What Are the key features of Google Hangouts Chat for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts Chat solved their Team Collaboration needs. Cuspera uses 1318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Pythian CEO On 175 Percent Google Workspace Growth, AI Vision And New Google Cloud Program

Pythian, a top Google Cloud partner, reported a 175% increase in Google Workspace revenue, driven by the adoption of Google's AI tool, Gemini. The company is leveraging Gemini internally to enhance e...fficiency and productivity. Pythian is also optimistic about Google Cloud's new AI-enhanced Partner Network, which aims to streamline partner success measurement.

Read on →
 

NATO signs major Google deal to ensure secure sovereign cloud

NATO has partnered with Google to implement a secure sovereign cloud solution. This collaboration aims to enhance data security and sovereignty for NATO's digital infrastructure.

Read on →
 

NightCafe Studio Leverages Google Cloud to Power AI Art Creation for 25 Million Users with a Four - Person Team

NightCafe Studio uses Google Cloud's managed services like Firebase, Cloud Run, and Vertex AI to support its AI art platform for 25 million users. This case study highlights how NightCafe, with a tea...m of four, efficiently manages vast data and processes, focusing on innovation rather than infrastructure. Google Cloud's infrastructure underpins NightCafe's scalable and reliable service.

Read on →

Vidio - Entertainment

Vidio uses Google Cloud to deliver a seamless OTT experience for over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine, Pub/Sub, and Dataflow for effortless scaling duri...ng high-traffic events. Google Cloud's AI and machine learning improve content localization, enabling AI-generated subtitles for regional languages. Automated deployments boost developer productivity, while advanced fraud detection protects users. Vidio's data-driven approach enhances ad effectiveness and operational efficiency.

Read on →

Millennium bcp - Financial Services

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

Read on →

CN2U.AI - Retail

Gemini 2.5 Flash on Vertex AI helped CN2U.AI cut AI search query times by over 50%. Response accuracy improved by more than 10%. Click-through rate went up by 15%. Backend service setup times dropped... by 20% with Compute Engine. Service uptime improved by 5% using Google Cloud. CN2U.AI now supports over two million products and serves customers worldwide with fast, AI-powered recommendations.

Read on →

Frequently Asked Questions(FAQ)

for Google Hangouts Chat

What is Google Hangouts Chat used for?

Google Hangouts Chat is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Conference Call Management .

What are the top features of Google Hangouts Chat?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Google Hangouts Chat.

Who uses Google Hangouts Chat?

Google Hangouts Chat is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are Google Hangouts Chat alternatives?

Claromentis, Simpplr, Mural and Chanty are popular alternatives for Google Hangouts Chat.

Where is Google Hangouts Chat located?

Google Hangouts Chat is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts Chat for collaboration and communication management

Google Hangouts Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)

Google Hangouts Chat Integrations

Google Hangouts Chat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.08/5 ★

Read Reviews (75)
Data Import

3.66/5 ★

Read Reviews (102)

Few API Integrations for Google Hangouts Chat

Monday.com

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Facebook Pages

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ClickUp

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Google Hangouts Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts Chat

Google LLC News

Partnership

Alteryx collaborates with Google Cloud to unlock BigQuery benefits for millions of information workers

Alteryx and Google Cloud have expanded their partnership to enhance BigQuery's accessibility for Alteryx users. This collaboration introduces Live Query for BigQuery, allowing users to build workflows directly in BigQuery without moving data. Alteryx One: Google Edition will be available through Google Cloud Marketplace, integrating deeply with Google's ecosystem to streamline analytics for business professionals.

Read more →
Product

New Google Agentic Vision Sharpens Gemini 3 Enabling it to Rethink Images, Then Act

Google has introduced Agentic Vision in its Gemini 3 Flash update, enhancing image analysis with a "think, act, observe" loop. This feature improves accuracy by 5-10% on benchmarks and is applicable in precision-driven fields like quality control and scientific research. Google is also testing voice cloning in its AI Studio, targeting personalized audio applications for media and virtual assistants.

Read more →
Product

Google Shows How To Get More Traffic From Top Stories Feature

Google introduced new documentation for its Preferred Sources program, aiding news websites in accessing the Top Stories feature on Search Central. This initiative outlines strategies for publishers to enhance their ranking chances in Top Stories, which highlights breaking and local news. The program is available globally for English-language pages, and sites can use deep links to encourage users to select them as preferred sources.

Read more →
Product

Google expands BigQuery with conversational agent and custom agent tools

Google has enhanced its BigQuery data warehouse with Conversational Analytics, allowing users to ask context-aware questions in natural language. This feature, currently in preview, improves data analysis for AI use cases by remembering previous queries and refining analysis progressively. Additionally, Google introduced tools for building and deploying custom agents via API endpoints, centralizing analytics logic and access control.

Read more →

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Facebook Linkedin Twitter

Financials

SERIES A