Google Hangouts Chat Overview

Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Google Hangouts Chat.

Other use cases:

  • Content Sharing
  • Contact List Management
  • Document Sharing
  • Engaging And Following Up
  • Meeting Management
  • Campaign Management
  • Coaching
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Google Hangouts Chat.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Google Hangouts Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Google Hangouts Chat works with different mediums / channels such as Chat. Video. Offline etc.

Google Hangouts Chat's features include Personalization, Alerts: Popups & Notifications, Recording, etc. and Google Hangouts Chat support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Google Hangouts Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Offers easy document and file sharing, and makes itself a very smart case for drawing in the whole Google suit from any where thru WIFI and LTE...." Peer review by Luke W, Owner

Peer review evidence (same sources as the product rating summary)

"...The icing on cake is audio calls, video calls and screen sharing capabilities...." Peer review by Laksh M, Software Developer
"...Regardless of being supposed as a messaging tool for distinct users, Google Hangouts manages the communication difficulties of businesses with comfort...." Peer review by Emma B, Senior .Net Developer
"...Google Hangouts was our go-to provider for video conference calls...." Peer review by User

Google Hangouts Chat, Claromentis, Mural, Chanty, Gusto, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google Hangouts Chat

Top Industries

  • Information Technology and Services
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Google Hangouts Chat is popular in Information Technology And Services, Education, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Google Hangouts Chat Customer wins, Customer success stories, Case studies

How can Google Hangouts Chat enhance your Collaboration process?

How does Google Hangouts Chat facilitate Communication Management?

What Are the key features of Google Hangouts Chat for Conference Call Management?

Why is Google Hangouts Chat the best choice for Content Sharing?

How can Google Hangouts Chat optimize your Contact List Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Google Hangouts Chat solved their Team Collaboration needs. Cuspera uses 1318 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

PSECU - Financial Services - Medium

Pa. credit union to offer Google Gemini-based bot to members

Harrisburg, USA

PSECU, a credit union in Harrisburg, Pennsylvania, is adopting Google Gemini to enhance its digital banking services. The integration will offer members personalized financial guidance and a conversa...tional banking interface, allowing for seamless financial management. This move positions PSECU as an early adopter of AI-driven financial solutions, aiming to improve customer engagement and decision-making.

Read on →
 

Springshot - Aviation Software - Medium

Springshot says Google’s $10m Spirit deal could include its trade secrets

San Francisco, USA

Google won a $10 million bid for Spirit Airlines' data, which includes operational records potentially containing Springshot's proprietary information. Springshot objects, citing ownership of data ge...nerated by its software, and seeks a court review to exclude its intellectual property. The sale, contested by other parties, awaits court approval.

Read on →
 

Google Begins External TPU Sales, But Still Prioritizes Cutting-Edge ...

Google has started selling its TPU systems externally, delivering them to customer data centers and recognizing revenue for the first time. The company prioritizes AGI development while expanding TPU... installations at customer sites. Google's TPU strategy involves balancing internal and external sales to support AGI research and cloud services.

Read on →
 

Globo - Media Production - Very Large

Rio de Janeiro, Brazil

Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs and decentralize operations. The company hosted over 50 live events in ...2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.

Read more →
 

Carousell - Retail - Medium

Singapore, Singapore

Carousell used Google Cloud's Gemini and Vertex AI to boost seller listings by 20%. The new AI-driven "List with AI" feature cut median listing time to under two minutes. Migrating to C3D Compute Eng...ine eliminated on-call workload for compute clusters and reduced costs by 10%. Carousell automated 90% of translation needs with Gemini API, removing subscription costs. AI-powered tools also streamlined HR queries, freeing staff for higher-value work.

Read more →
 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine for effortless scaling during high-traffic ev...ents, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Google Hangouts Chat

What is Google Hangouts Chat used for?

Google Hangouts Chat is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Collaboration, Communication Management and Conference Call Management .

What are the top features of Google Hangouts Chat?

Personalization, Alerts: popups & Notifications and Recording are some of the top features of Google Hangouts Chat.

Who uses Google Hangouts Chat?

Google Hangouts Chat is used by Information Technology And Services, Education and Marketing And Advertising among other industries.

What are Google Hangouts Chat alternatives?

Claromentis, Mural, Chanty and Gusto are popular alternatives for Google Hangouts Chat.

Where is Google Hangouts Chat located?

Google Hangouts Chat is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google Hangouts Chat for collaboration and communication management

Google Hangouts Chat Competitors

Google Hangouts Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (10)
Custom Reports

2.59/5 ★

Read Reviews (41)

Google Hangouts Chat Integrations

Google Hangouts Chat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.08/5 ★

Read Reviews (75)
Data Import

3.66/5 ★

Read Reviews (102)

Few API Integrations for Google Hangouts Chat

Telegram

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Pastel

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tubular

4.84 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Google Hangouts Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Hangouts Chat

Google LLC News

Product

Google's Gemini 4 Argon is now available in the Gemini app and AI Mode in Search

Google's Gemini 4 Argon AI model is now accessible via the Gemini app and AI Mode in Search for Google AI Ultra and Pro subscribers. Initially available to Google's Fairwind Program members, it can now be accessed by developers through the Gemini API and Antigravity platform. Argon supports complex tasks in finance, software engineering, and cybersecurity, offering competitive pricing until November 30.

Read more →
Product

You Can Use Gemini 4 Argon Now: Google’s New AI Is Built for Coding, Math and Robotics

Google has launched Gemini 4 Argon, an AI model designed for coding, math, and robotics. Initially limited to cybersecurity, it's now available globally for enterprises and Google AI subscribers. The model aids in software engineering, cybersecurity, and robotics research. Introductory pricing starts at $2 per million input tokens, increasing after November 30.

Read more →
Product

Google will now let anyone build apps without coding

Google introduces AI-powered app creation on Google Play, allowing users to build custom Android apps without coding. This feature is part of a broader Google Play update, which includes personalized app recommendations, enhanced social gaming features, and expanded PC gaming options. The initiative aims to empower users to create niche apps, enhancing the Play Store's role beyond just app distribution.

Read more →
Partnership

Google DeepMind, GovTech developing first-of-its-kind scam detection AI model for Android users

Google DeepMind and GovTech are co-developing an AI model to detect scams in real-time for Android users. The model operates on-device, ensuring privacy by analyzing messaging app conversations without sending data to external servers. This collaboration aims to protect users from scams specific to Singapore while maintaining data privacy.

Read more →

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Facebook Linkedin Twitter

Financials

SERIES A