Overview: Mural and Google Hangouts Chat as Team Collaboration Category solutions.

Mural and Google Hangouts Chat both excel in team collaboration, offering robust solutions for different sets of users. Mural shines in engagement and workflow management with strong analytics features, appealing to a wide range of industries, particularly in IT and consumer goods. Google Hangouts Chat focuses more on communication management with extensive integration capabilities, favored by large enterprises in the IT sector. Each product's support and alignment to business size and industry make them uniquely positioned in the collaboration market.

Mural: Mural enhances connection and teamwork with its secure, flexible visual work platform. It transforms meetings into collaborative murals.

Google Hangouts Chat: Google Chat facilitates secure online messaging and collaboration for individuals, groups, and businesses. Powerful features from Google Workspace enhance connectivity and teamwork.

Mural and Google Hangouts Chat: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Mural focuses heavily on collaboration and engagement management, helping teams work efficiently through workflow features. read more →

Google Hangouts Chat emphasizes communication management and content sharing, useful for clear internal and external communications. read more →

Business Goals

Mural helps organizations scale best practices and acquire new customers, aiding in brand awareness and resource efficiency. read more →

Google Hangouts Chat is excellent for improving internal communications and enhancing customer relationships, key for businesses looking to increase sales. read more →

Core Features

Mural boasts analytics and custom reporting as standout features, ensuring effective data use and process oversight. read more →

Google Hangouts Chat excels with its integration options and robust security features, ensuring seamless operation across platforms. read more →

Vendor Support

Mural provides extensive 24/7 support, including chat and phone options, catering to varied customer support needs. read more →

Google Hangouts Chat offers comprehensive email and 24/7 chat support, focused on accessible customer service. read more →

Segments and Industries

Mural serves a broad spectrum of industries like IT and education, attracting mid-market and small enterprises primarily. read more →

Google Hangouts Chat appeals to large enterprises in IT and education sectors, benefiting from its communication strengths. read more →

Operational Alignment

Mural integrates well into diverse workflows with high adaptability, suited for dynamic environments. read more →

Google Hangouts Chat aligns best with large, communication-focused operations, streamlined for efficient messaging and coordination. read more →