Google Cloud helps Central Group use AI to improve retail operations. Chefbot, powered by Gemini, cuts personal shopper order time and creates product descriptions up to 50% faster with Vertex AI. Vi...sual search with Vertex AI Search reduces item search time by 94% and increases conversion rates by 10%. Gemini Flash shortens deployment from six to two months. A chatbot powered by Gemini analyzes over one million customer feedbacks each year. Central Group uses AI to automate tasks and boost customer experience.
Google Cloud Vertex AI helped Super-Pharm improve demand forecasting for its ecommerce site. The company increased inventory accuracy from 50% to 90%. Demand forecasting became 10 times more efficien...t. Super-Pharm optimized its on-site customer journey and modernized IT infrastructure. The solution reduced manual work and improved customer satisfaction.
Gemini 2.5 Flash on Vertex AI helped CN2U.AI cut AI search query times by over 50%. Response accuracy improved by more than 10%. Click-through rate went up by 15%. Backend service setup times dropped... by 20% with Compute Engine. Service uptime improved by 5% using Google Cloud. CN2U.AI now supports over two million products and serves customers worldwide with fast, AI-powered recommendations.
Vertex AI from Google Cloud helped Best Buy bring in-store experiences online. Best Buy used generative AI to create a human-like shopping assistant and summarize thousands of product reviews. The co...mpany automated processes, speeding up production cycles and cutting costs. Best Buy developed product Q&As at a much lower cost. These AI solutions increased customer trust, satisfaction, and revenue.
Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.
Vidio uses Google Cloud to deliver a seamless OTT experience for over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine, Pub/Sub, and Dataflow for effortless scaling duri...ng high-traffic events. Google Cloud's AI and machine learning improve content localization, enabling AI-generated subtitles for regional languages. Automated deployments boost developer productivity, while advanced fraud detection protects users. Vidio's data-driven approach enhances ad effectiveness and operational efficiency.
Edsy uses Google Cloud to improve English education in Thailand. The company moved from multiple cloud providers to Google Cloud for better reliability and growth. With Cloud Run, Pub/Sub, BigQuery, ...and Gemini LLMs, Edsy now answers over 1 million student support requests daily. The unified cloud setup helps developers work faster and lets teachers focus more on students. AI tools help create new learning content quickly and give students better feedback.
JS Bank used ChromeOS, Google Workspace, and Google Cloud to modernize its IT. The bank moved from a complex Microsoft setup to a unified Google ecosystem. This change cut the IT team needed for Chro...meOS by 40%. Daily support tickets dropped by 50%. JS Bank now has 90% standardization across endpoints. Security and employee productivity improved. The bank is now ready for more AI and innovation.
Carousell used Google Cloud's Gemini and Vertex AI to improve its marketplace. The new AI-driven 'List with AI' feature cut median listing time to under two minutes. This led to a 20% increase in ite...ms listed per seller. Migrating to C3D Compute Engine instances removed on-call workload for compute clusters. Integrating BigQuery and Vertex AI sped up data model iteration from weeks to days. Carousell automated 90% of translation needs and cut subscription costs with a custom Gemini API workflow.
Information Technology and Services Case Studies and Success Stories with Google Hangouts Chat
CASE STUDY Adya
Adya used Google Cloud to build advanced AI solutions for business growth. With Gemini AI, Adya accelerated time-to-market by 30%. Vertex AI helped reduce LLM building costs by 85% and improved perfo...rmance by 21%. Chirp 3 enabled localization in over 20 Indian languages with low latency. Multi-agent orchestration became 10 times faster using event-driven architecture. Adya's platform now lets users create custom AI agents and applications quickly and securely.
Box used Gemini and Vertex AI from Google Cloud to automate metadata extraction. The new AI-driven feature helps Box customers pull data from large documents quickly. This cuts search and extraction ...time from hours to seconds. The solution removes manual work and speeds up business workflows. Box can now handle many document types, including handwritten and unstructured content.
Cronos Labs used Google Cloud to improve its blockchain platform. The migration cut cloud instance creation time from eight hours to two. Cronos Labs lowered computing costs with Compute Engine's fle...xible virtual machines. Developers now have a better experience with a unified cloud tech stack. Using BigQuery, Cronos Labs combines off-chain and on-chain data for better analytics. The platform is now more scalable, secure, and cost-efficient.
Shieldbase AI uses Vertex AI and Model Garden on Vertex AI from Google Cloud to deploy and fine-tune AI models in minutes. The platform helps customers connect data sources and use AI for reporting, ...search, and workflow automation. Google Cloud reduces model deployment and fine-tuning from days or weeks to minutes, and AI inferences run in seconds. Internal search and report generation now take milliseconds, boosting business speed and performance. Shieldbase AI empowers a lean team to deliver customer AI projects quickly while controlling costs.
HubX used Hyperdisk ML from Google Cloud to speed up AI model loading. They cut pod startup times from 30 minutes to under 1 minute, a 30x improvement. GPU compute costs dropped by 20% and cost per i...mage fell by 45%. Users now get results in seconds, not minutes. HubX can scale quickly and serve large AI models reliably, supporting millions of users.
SOMIN uses Gemini 2.5 Pro on Google Cloud to speed up marketing analysis and idea generation. The platform cuts campaign planning and creative analysis time from days to just 13 minutes. SOMIN now me...ets strict SLAs, delivering client analysis within 24 hours. Their AI delivers 3x more accurate clickthrough rate predictions. Time spent on campaign planning, pitching, and creative analysis is reduced by up to 12 times.
Google will provide its Gemini AI tools to US federal agencies nearly free of charge. The "Gemini for Government" suite aims to accelerate AI adoption across the US government, offering services like... video and image generation, and digital agents. This initiative builds on a previous agreement for Google Workspace, enhancing operational transformation for federal agencies.
