Conversica Overview

Conversica provides AI-powered conversations to unlock revenue for teams. Revenue Digital Assistants optimize the entire revenue lifecycle.

Use Cases

Customers recommend Engagement Management, Lead Engagement, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Conversica.

Other use cases:

  • Conversion Management
  • Lead Management
  • Lead Analytics
  • Account Management
  • Trade Show Marketing
  • Social Media Analytics
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Conversica.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Consistency
  • Build Brand Awareness
  • Improve Stakeholder Relations
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Conversica Use-Cases and Business Priorities: Customer Satisfaction Data

Conversica's features include Personalization, Intelligent Assistant, Dashboard, etc. and Conversica support capabilities include Chat Support, Phone Support, Email Support, etc. also Conversica analytics capabilities include Analytics, and Custom Reports.

Reviews

"A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but sh...e absolutely is the best." - David Ramsaroop

Conversica, Qualified, Continually, PERQ, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Conversica

Top Industries

  • Computer Software
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Conversica is popular in Computer Software, Financial Services, and Education and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Conversica Use Cases

How efficiently Does Conversica manage your Engagement Management?

How can Conversica optimize your Lead Engagement Workflow?

What makes Conversica ideal for Generation Of New Leads?

How can Conversica enhance your Conversion Management process?

How can Conversica optimize your Lead Management Workflow?

61+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Conversica solved their Conversational Marketing needs. Cuspera uses 5695 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Conversica testimonial

David Ramsaroop

Director of Business Development

Full Sail University
A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Conversica testimonial

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions
An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Conversica testimonial

Kristopher Saim

Marketing Director

Sunlighten
Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim
CUSTOMERS TESTIMONIALS
Conversica testimonial

David Ramsaroop

Director of Business Development

Full Sail University
A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Conversica testimonial

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions
An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Conversica testimonial

Kristopher Saim

Marketing Director

Sunlighten
Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim

Case Studies

Sports

CASE STUDY Louisville City FC

Conversica helped Louisville City FC manage a large list of single-game ticket buyers. The team used Conversica's Revenue Digital Assistant for ticket sales. This tool upgraded single-ticket buyers a...nd connected with new fans. It also offered dynamic web engagement and lead capture with chat. The club saw a 415% ROI and $210,000 in ticket sales in the first 9 months. They sold almost 300 season tickets using Conversica.

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Information Services

CASE STUDY Iron Mountain

Conversica helped Iron Mountain solve the problem of a large pool of dormant leads and early lead handoff in their marketing and sales process. Iron Mountain used the Revenue Digital Assistant for Ma...rketing to re-engage old leads and nurture new ones. The solution delivered a 17.2X ROI, an 18.5% conversation qualified rate, and reduced the time to a conversation qualified lead to 12.6 days. The AI assistant enabled Iron Mountain to close deals even when staff were unavailable.

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Information Services

CASE STUDY IHS Markit

Conversica Revenue Digital Assistants helped IHS Markit handle high lead volume. The AI solution identified sales-ready leads and supported customer retention. IHS Markit used the tool for marketing,... sales, and customer success. They achieved a 39x ROI and a 44% engagement rate. The platform provided unlimited scalability for their team.

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Manufacturing

CASE STUDY Leica Geosystems

Conversica helped Leica Geosystems boost lead conversions by 300%. Leica used the Revenue Digital Assistant for Marketing to start 1:1 conversations with new leads. The assistant also reactivated old... leads that had gone cold. This approach led to a 23x return on investment. The solution influenced 12% of Leica's total sales pipeline.

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Information Services

CASE STUDY Iron Mountain

Conversica Revenue Digital Assistants helped Iron Mountain re-engage dormant leads and improve lead quality. The company faced a large pool of unworked leads and long sales cycles. Conversica automat...ed lead nurturing, reactivated interest, and moved new leads down the funnel. Integration with Salesforce and Eloqua created a seamless buyer journey. Iron Mountain achieved a 17.2X ROI in less than 3 weeks and an 18.5% conversation qualified rate. A single re-engagement led to a $500,000 deal.

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Sports

CASE STUDY Pittsburgh Pirates

Conversica’s Ticket Sales AI Agent helped the Pittsburgh Pirates meet rising sales targets with a smaller team. The Pirates used Conversica to engage fans, drive early ticket sales, and reactivate la...psed buyers. The AI handled outreach to less urgent leads, freeing up sales reps for high-value prospects. The team saw a 5x increase in attributed revenue year-over-year. ROI reached 13x in year two and 25x in year three. Conversica became the main tool for outbound sales outreach.

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Say Hello to Conversica!

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Frequently Asked Questions(FAQ)

for Conversica

What is Conversica?

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

This platform is used by companies to drive customer conversations at scale. AI Assistants engage customer/propsect by initiating contact, intelligently interpret replies and respond with tailored response. Conversia platform has vast conversational library that AI uses to have natural conversation with customers All corner cases/exceptions are handled by Conversica team.

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

What is Conversica used for?

Conversica is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Engagement and Generation Of New Leads .

What are the top features of Conversica?

Personalization, Intelligent assistant and Dashboard are some of the top features of Conversica.

Who uses Conversica?

Conversica is used by Computer Software, Financial Services and Education among other industries.

What are Conversica alternatives?

Qualified, Continually, PERQ and Ada are popular alternatives for Conversica.

Where is Conversica located?

Conversica is headquartered at 950 Tower Lane, 12th Floor Foster City, California 94404.
lightning

Peers used Conversica for engagement management and lead engagement

Conversica Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (1220)
Analytics

4.70/5 ★

Read Reviews (290)
Custom Reports

3.70/5 ★

Read Reviews (295)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (1220)
Analytics

4.70/5 ★

Read Reviews (290)
Custom Reports

3.70/5 ★

Read Reviews (295)

Software Failure Risk Guidance

?

for Conversica

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversica

Conversica, Inc. News

Product

Conversica Announces Groundbreaking Car Buying Experience with New AI Agents For Automotive Dealerships

Conversica introduces new AI agents to enhance the car buying experience at automotive dealerships.

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Product

Conversica Transforms AI Agents with Out of the Box, Brand Controlled Conversations for Enterprise Revenue Teams - Business Wire

Conversica enhances AI agents to provide customizable, brand-controlled conversations for enterprise revenue teams.

Read more →

Conversica, Inc. Profile

Company Name

Conversica, Inc.

Company Website

https://www.conversica.com/

Year Founded

2007

HQ Location

950 Tower Lane, 12th Floor Foster City, California 94404

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES E