Conversica Overview

This is a summary of the comprehensive capabilities and benefits of Conversica based on over 5695 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Conversica, Drift, Qualified, Instabot, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Conversica is right for your needs? Our Cuspera AI engine can evaluate how Conversica fits your specific business needs, industry, and context. Get your personalized assessment report today.

Conversica supports business activities such as:

  • Engagement Management
  • Lead Engagement
  • Generation Of New Leads
  • Conversion Management
  • Lead Management

Conversica can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Improve ROI, Enhance Customer Relationships, Scale Best Practices, etc. As a solution, Conversica's capabilities include Personalization, Intelligent Assistant, Dashboard, etc.

Conversica was founded in 2007. Computer Software Vertical is its biggest customer base.

Reviews

"A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but sh...e absolutely is the best. " - David Ramsaroop

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Conversica solved their Conversational Marketing needs. Cuspera uses 5695 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Conversica.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Consistency
  • Build Brand Awareness
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lead Engagement , Generation Of New Leads , as the business use cases that they have been most satisfied while using Conversica.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.89/5 ★

Read Reviews (953)

"...We purchased the technology to help assist our sales development team in qualifying and engaging with leads that come in through the website...."
engaging and following up

4.90/5 ★

Read Reviews (811)

"...Therefore it saves us a lot of time and allows us to really engage with those that are most interested...."
engaging with scheduling & cadence

4.40/5 ★

Read Reviews (9)

"...Conversica's product is consistently evolving and helps our organization reach prospects that would have never been personally reached out to on a consistent cadence...."
Lead Engagement

4.97/5 ★

Read Reviews (257)

"...Because the assistant interacts with all inbound leads, I know exactly which of my vendors are producing great engaging leads and which ones are sending me poor quality leads...."
Generation Of New Leads

4.95/5 ★

Read Reviews (120)

"...While 96% of Sales and Marketing leaders agree that personalized communications to prospects... Beware of ROI Killers: Boost Lead Generation With Intelligent AutomationEven with a clear TAM and an excellent ICP in hand, Marketers face significant challenges in turning prospects into opportunities...." Resources
PEER EXPERIENCES
Engagement Management

4.89/5 ★

Read Reviews (953)

"...We purchased the technology to help assist our sales development team in qualifying and engaging with leads that come in through the website...." Peer review by Director in Marketing
engaging and following up

4.89/5 ★

Read Reviews (811)

engaging with scheduling & cadence

4.89/5 ★

Read Reviews (9)

Lead Engagement

4.97/5 ★

Read Reviews (257)

"...Because the assistant interacts with all inbound leads, I know exactly which of my vendors are producing great engaging leads and which ones are sending me poor quality leads...." Peer review by Joseph Davis, E-Commerce Director, Ewing Automotive Group
Generation Of New Leads

4.95/5 ★

Read Reviews (120)

"...While 96% of Sales and Marketing leaders agree that personalized communications to prospects... Beware of ROI Killers: Boost Lead Generation With Intelligent AutomationEven with a clear TAM and an excellent ICP in hand, Marketers face significant challenges in turning prospects into opportunities...." Resources

61+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5695 insights from peers and experts to help you assess how these Conversica use cases fit your Conversational Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
CUSTOMERS TESTIMONIALS

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant

Case Studies

COMPANY CASE STUDIES
Case Study Assure Funding

Assure Funding Unlocks the Digital Secret to Chasing New Business

Read More
Case Study Sunset World

How Sunset World Finds Guests in an Ocean of Leads

Read More
Case Study DocStar

DocStar Enjoys Strong Pipeline Growth With a Conversica Sales AI Assistant

Read More

Frequently Asked Questions(FAQ)

for Conversica

What is Conversica?

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

What is Conversica used for?

Conversica is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Engagement and Generation Of New Leads .

What are the top features of Conversica?

Personalization, Intelligent assistant and Dashboard are some of the top features of Conversica.

Who uses Conversica?

Conversica is used by Computer Software, Financial Services and Education among other industries.

What are Conversica alternatives?

Drift, Qualified and Instabot are popular alternatives for Conversica.

Where is Conversica located?

Conversica is headquartered at 950 Tower Lane, 12th Floor Foster City, California 94404.

Popular Business Setting

for Conversica

Top Industries

  • Computer Software
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Conversica to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Conversica

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.50/5 ★

Read Reviews (347)
Intelligent assistant

4.86/5 ★

Read Reviews (108)
Dashboard

3.40/5 ★

Read Reviews (65)
Alerts: popups & Notifications

4.29/5 ★

Read Reviews (54)
Ticketing

4.03/5 ★

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
Personalization

4.50/5 ★

Read Reviews (347)
Intelligent assistant

4.86/5 ★

Read Reviews (108)
Dashboard

3.40/5 ★

Read Reviews (65)
Alerts: popups & Notifications

4.29/5 ★

Read Reviews (54)
Ticketing

4.03/5 ★

Read Reviews (21)

IT and Other Capabilities

for Conversica

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5 ★

Read Reviews (132)
Data Import

3.93/5 ★

Read Reviews (260)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5 ★

Read Reviews (132)
Data Import

3.93/5 ★

Read Reviews (260)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5 ★

Read Reviews (83)
Phone Support

4.85/5 ★

Read Reviews (82)
Email Support

4.63/5 ★

Read Reviews (105)
24/7 Support

4.55/5 ★

Read Reviews (554)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5 ★

Read Reviews (83)
Phone Support

4.85/5 ★

Read Reviews (82)
Email Support

4.63/5 ★

Read Reviews (105)
24/7 Support

4.55/5 ★

Read Reviews (554)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (1220)
Analytics

4.70/5 ★

Read Reviews (290)
Custom Reports

3.70/5 ★

Read Reviews (295)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (1220)
Analytics

4.70/5 ★

Read Reviews (290)
Custom Reports

3.70/5 ★

Read Reviews (295)

Software Failure Risk Guidance

?

for Conversica

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversica

Vendor Profile Details

Company Name

Conversica

Company Website

https://www.conversica.com/

Year Founded

2007

HQ Location

950 Tower Lane, 12th Floor Foster City, California 94404

Employees

251-500

Social

Financials

SERIES E