Conversica Overview

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

This platform is used by companies to drive customer conversations at scale. AI Assistants engage customer/propsect by initiating contact, intelligently interpret replies and respond with tailored response. Conversia platform has vast conversational library that AI uses to have natural conversation with customers All corner cases/exceptions are handled by Conversica team.

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Conversica solved their Conversational Marketing needs. Cuspera uses 5695 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Conversica.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Consistency
  • Build Brand Awareness
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lead Engagement , Generation Of New Leads , as the business use cases that they have been most satisfied while using Conversica.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.89/5

Read Reviews (953)

"...Conversica has allowed us to reach out and re-engage older leads and bring them back...."
engaging and following up

4.90/5

Read Reviews (811)

"...Our engagement rate of the individual quote follow-up emails and our email blasts was extremely low...."
engaging with scheduling & cadence

4.40/5

Read Reviews (9)

"...You can dial-in communications and the market segments you follow up with, and control the cadence and timing of your messages with relatively great precision...."
Lead Engagement

4.97/5

Read Reviews (257)

"...Conversica s features include lead engagement, lead nurturing, lead scoring, inbound marketing, a sales assistant and sales acceleration...."
Generation Of New Leads

4.95/5

Read Reviews (120)

"...B/c of this, we have generated countless opportunities and increased revenue where we otherwise would not have...."
PEER EXPERIENCES
Engagement Management

4.89/5

Read Reviews (953)

"...Conversica has allowed us to reach out and re-engage older leads and bring them back...." Peer review by Bruce Bunner, Vice President Global Sales, AuthorSolutions
engaging and following up

4.89/5

Read Reviews (811)

engaging with scheduling & cadence

4.89/5

Read Reviews (9)

Lead Engagement

4.97/5

Read Reviews (257)

"...Conversica s features include lead engagement, lead nurturing, lead scoring, inbound marketing, a sales assistant and sales acceleration...." Peer review
Generation Of New Leads

4.95/5

Read Reviews (120)

"...B/c of this, we have generated countless opportunities and increased revenue where we otherwise would not have...." Peer review by Adam B

61+ more Business Use Cases

Our AI advisor, Wyz, harnessed 5695 insights from peers and experts to help you assess how these Conversica use cases fit your Conversational Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
CUSTOMERS TESTIMONIALS

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant

Case Studies

COMPANY CASE STUDIES
Case Study Sunset World

How Sunset World Finds Guests in an Ocean of Leads

Read More
Case Study Beck & Masten

Beck & Masten Buick GMC Engages More Leads with Conversica

Read More
Case Study DocStar

DocStar Enjoys Strong Pipeline Growth With a Conversica Sales AI Assistant

Read More

Frequently Asked Questions(FAQ)

for Conversica

What is Conversica?

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

What is Conversica used for?

Conversica is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Engagement and Generation Of New Leads .

What are the top features of Conversica?

Personalization, Intelligent assistant and Dashboard are some of the top features of Conversica.

Who uses Conversica?

Conversica is used by Computer Software, Financial Services and Education among other industries.

What are Conversica alternatives?

Drift, Saleswhale, Qualified and Instabot are popular alternatives for Conversica.

Where is Conversica located?

Conversica is headquartered at 950 Tower Lane, 12th Floor Foster City, California 94404.

Popular Business Setting

for Conversica

Top Industries

  • Computer Software
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Conversica to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Conversica

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.50/5

Read Reviews (347)
Intelligent assistant

4.86/5

Read Reviews (108)
Dashboard

3.40/5

Read Reviews (65)
Alerts: popups & Notifications

4.29/5

Read Reviews (54)
Ticketing

4.03/5

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
Personalization

4.50/5

Read Reviews (347)
Intelligent assistant

4.86/5

Read Reviews (108)
Dashboard

3.40/5

Read Reviews (65)
Alerts: popups & Notifications

4.29/5

Read Reviews (54)
Ticketing

4.03/5

Read Reviews (21)

IT and Other Capabilities

for Conversica

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5

Read Reviews (132)
Data Import

3.93/5

Read Reviews (260)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.94/5

Read Reviews (132)
Data Import

3.93/5

Read Reviews (260)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (83)
Phone Support

4.85/5

Read Reviews (82)
Email Support

4.63/5

Read Reviews (105)
24/7 Support

4.55/5

Read Reviews (554)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.86/5

Read Reviews (83)
Phone Support

4.85/5

Read Reviews (82)
Email Support

4.63/5

Read Reviews (105)
24/7 Support

4.55/5

Read Reviews (554)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (1220)
Analytics

4.70/5

Read Reviews (290)
Custom Reports

3.70/5

Read Reviews (295)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (1220)
Analytics

4.70/5

Read Reviews (290)
Custom Reports

3.70/5

Read Reviews (295)

Software Failure Risk Guidance

?

for Conversica

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversica

Vendor Profile Details

Company Name

Conversica

Company Website

https://www.conversica.com/

Year Founded

2007

HQ Location

950 Tower Lane, 12th Floor Foster City, California 94404

Employees

251-500

Social

Financials

Series C