NewStore: Product updates, Customer stories, and Insights | 2026 Cuspera

NewStore helped Burton with a digital transformation. Burton replaced legacy store systems with a single omnichannel platform. Store guides now use iPhone-based POS and have better access to inventor...y and customer data. Burton saved 60% time in inventory receiving. 8% of direct-to-consumer orders are now fulfilled from stores. Clienteling with NewStore led to 60% sales conversion from SMS, adding over a million dollars in store revenue.
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Marine Layer used the NewStore Omnichannel Platform to unify its online and retail store operations. The company wanted to give customers a smooth shopping experience across all channels. With NewSto...re, Marine Layer achieved 15% of ecommerce orders shipped from stores and saw a 21% increase in sales from store fulfillment. Store sales rose 11% from endless aisle and mixed cart orders. The platform helped Marine Layer grow and serve customers faster.
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NewStore helped Veronica Beard improve store sales with its mobile POS and clienteling features. Store associates used the NewStore Associate App to send SMS invites and offer personal service. In Se...ptember 2023, the clienteling program achieved a 35% conversion rate and 87% of these sales happened in-store. Clienteling led to a 1.26x increase in average order value. 9% of all store sales from June to September 2023 came from clienteling efforts.
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NewStore helped Clarks upgrade its old retail technology. Clarks replaced 20-year-old POS systems with NewStore’s unified commerce platform. The rollout covered 512 stores in Europe, North America, a...nd the UK. Store associates quickly learned the new system and now serve customers better. The new platform improved in-store speed and efficiency. Clarks now has a flexible, modern retail system that supports growth.
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NewStore Shopping App helped Shoeby, a leading fashion retailer, boost its mobile commerce. Shoeby replaced its old app and saw conversion rates triple within days. The app now converts shoppers 6x m...ore than the mobile website. Shoeby's app share of total ecommerce revenue grew from 29% to 41% in one year. Customers now rate the app 4.8 stars on average, showing strong satisfaction.
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