commercetools Overview

Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.

Use Cases

Customers recommend Engagement Management, Advertisement, Trade Show Marketing, as the business use cases that they have been most satisfied with while using commercetools.

Other use cases:

  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Promotion Management
  • Discount Management
  • Content Sharing
  • Customer Case Management
  • Touchpoint Management
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using commercetools.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
See all business priorities See less business priorities

commercetools Use-Cases and Business Priorities: Customer Satisfaction Data

commercetools works with different mediums / channels such as Mobile. Video. User Generated Content etc.

commercetools's features include Personalization. and commercetools support capabilities include 24/7 Support, AI Powered, Email Support, etc. also commercetools analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Their API method enables retailers to produce brand value by empowering their commerce squads to design and deliver engaging and unique digital commerce experiences on all channels...." Peer review from Featured Customers

commercetools, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for commercetools

Top Industries

  • Information Technology and Services
  • Food & Beverages

Popular in

  • Small Business
  • Enterprise
  • Mid Market

commercetools is popular in Information Technology And Services, and Food & Beverages, and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on commercetools Use Cases

What benefits does commercetools offer for Engagement Management?

24 buyers and buying teams have used Cuspera to assess how well commercetools solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Manufacturing

CASE STUDY Normet

commercetools helped Normet move its spare parts catalog of 65,000 SKUs online. Normet wanted to make ordering easier for customers and reduce manual work for sales teams. The new eCommerce portal la...unched in just 4.5 months. Customers can now check prices and availability quickly and order online. Sales teams now focus on more valuable tasks. Normet collects feedback to keep improving the portal.

Video

Commercetools digs Normet out of the "no B2B eCommerce" hole

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lightning

Peers used commercetools for engagement management and advertisement

commercetools Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)

Software Failure Risk Guidance

?

for commercetools

Overall Risk Meter

Low Medium High

Top Failure Risks for commercetools

commercetools News

Product

commercetools Previews Cora, an AI-Native Shopping Companion for Conversational Commerce

Commercetools has announced a preview of Cora, an AI-native shopping companion designed for conversational commerce. Cora aims to provide seamless shopping experiences across multiple channels, maintaining context and continuity. Key features include AI-driven product discovery, omnichannel continuity, and brand-controlled experiences. Cora will launch in phases, evolving into an autonomous shopping agent, enhancing commercetools' position in agentic commerce.

Partnership

commercetools partners with Stripe in its Agentic Commerce Protocol launch

Commercetools has partnered with Stripe and OpenAI to launch the Agentic Commerce Protocol (ACP), an open standard for AI-driven commerce. This collaboration enables enterprises to integrate AI agents with commerce systems, facilitating secure transactions and product catalog synchronization. Commercetools' composable platform allows businesses to adopt ACP efficiently, enhancing AI-driven shopping experiences while maintaining control over brand and customer data.

Partnership

PayPal collaborates with commercetools to improve payment options - The Paypers

Commercetools has partnered with PayPal to enhance payment options for its customers through the PayPal Braintree platform. This integration expands payment methods across over 200 markets and 135 currencies, supporting various payment types and fraud prevention tools. The collaboration leverages MACH technology to improve customer experiences and backend support, aligning with commercetools' composable commerce strategy.

Partnership

Worldline : partners with commercetools to enhance payment solutions for e-commerce businesses

Commercetools and Worldline have partnered to enhance e-commerce payment solutions. This collaboration allows commercetools customers to access Worldline's diverse payment offerings, including multi-currency support and advanced fraud detection. In return, Worldline's clients can leverage commercetools' advanced commerce capabilities, optimizing checkout experiences and driving growth.

commercetools Profile

Company Name

commercetools

Company Website

https://commercetools.com/

HQ Location

Munich, Bayern

Employees

101-250

Social

Financials

PRIVATE