commercetools Overview

Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.

Use Cases

Customers recommend Engagement Management, Advertisement, Trade Show Marketing, as the business use cases that they have been most satisfied with while using commercetools.

Other use cases:

  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Promotion Management
  • Discount Management
  • Content Sharing
  • Customer Case Management
  • Touchpoint Management
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using commercetools.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
See all business priorities See less business priorities

commercetools Use-Cases and Business Priorities: Customer Satisfaction Data

commercetools works with different mediums / channels such as Mobile. Video. User Generated Content etc.

commercetools's features include Personalization. and commercetools support capabilities include 24/7 Support, AI Powered, Email Support, etc. also commercetools analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Commercetools is a next generation software technology company that offers a true cloud commerce platform, providing the building blocks for the new digital commerce age...." Peer review from Featured Customers

commercetools, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for commercetools

Top Industries

  • Information Technology and Services
  • Food & Beverages

Popular in

  • Small Business
  • Enterprise
  • Mid Market

commercetools is popular in Information Technology And Services, and Food & Beverages, and is widely used by Small Business, Enterprise, and Mid Market.

commercetools Customer wins, Customer success stories, Case studies

How can commercetools enhance your Engagement Management process?

24 buyers and buying teams have used Cuspera to assess how well commercetools solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

 

commercetools Enables Lallemand to Build Digital Commerce Experiences - MarTech Cube

commercetools helps Lallemand create digital commerce experiences.

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commercetools Enables Lallemand to Build Digital Commerce Experiences - PR Newswire

Lallemand selected commercetools to develop new digital commerce experiences, leveraging commercetools platform to enhance online sales and customer engagement. This deployment highlights commercetoo...ls role in enabling enterprise digital transformation within the e-commerce sector.

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commercetools Enables Lallemand to Build Digital Commerce Experiences

Lallemand selected commercetools to power its digital commerce transformation, leveraging the commercetools platform to build flexible and scalable online commerce experiences. The implementation aim...s to streamline Lallemands digital sales channels and improve customer engagement through modern commerce technology.

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Normet - Manufacturing

commercetools helped Normet move its spare parts catalog of 65,000 SKUs online. Normet wanted to make ordering easier for customers and reduce manual work for sales teams. The new eCommerce portal la...unched in just 4.5 months. Customers can now check prices and availability quickly and order online. Sales teams now focus on more valuable tasks. Normet collects feedback to keep improving the portal.

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Commercetools digs Normet out of the "no B2B eCommerce" hole

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Peers used commercetools for engagement management and advertisement

commercetools Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)

Software Failure Risk Guidance

?

for commercetools

Overall Risk Meter

Low Medium High

Top Failure Risks for commercetools

commercetools News

Partnership

Frasers Group dives headfirst into agentic commerce with Commercetools link-up

Frasers Group has partnered with Commercetools to become the first European retailer to deploy Commercetools' agentic commerce suite. This exclusive partnership enables Frasers Group to offer enhanced AI-driven shopping experiences, including personalized purchases via ChatGPT. The collaboration aligns with Frasers Group's AI strategy to transform customer journeys across its retail brands.

Product

commercetools Previews Cora, an AI-Native Shopping Companion for Conversational Commerce

Commercetools has announced a preview of Cora, an AI-native shopping companion designed for conversational commerce. Cora aims to provide seamless shopping experiences across multiple channels, maintaining context and continuity. Key features include AI-driven product discovery, omnichannel continuity, and brand-controlled experiences. Cora will launch in phases, evolving into an autonomous shopping agent, enhancing commercetools' position in agentic commerce.

Partnership

commercetools partners with Stripe in its Agentic Commerce Protocol launch

Commercetools has partnered with Stripe and OpenAI to launch the Agentic Commerce Protocol (ACP), an open standard for AI-driven commerce. This collaboration enables enterprises to integrate AI agents with commerce systems, facilitating secure transactions and product catalog synchronization. Commercetools' composable platform allows businesses to adopt ACP efficiently, enhancing AI-driven shopping experiences while maintaining control over brand and customer data.

Partnership

commercetools partners with Stripe in its launch of the Agentic Commerce Protocol

Commercetools has partnered with Stripe and OpenAI to launch the Agentic Commerce Protocol (ACP), an open standard that enables AI agents to securely transact on behalf of customers. This collaboration allows enterprises using commercetools to integrate ACP seamlessly, facilitating AI-driven commerce while maintaining control over brand and customer data. The partnership underscores commercetools' role in advancing agentic commerce and supporting global enterprises in adopting new commerce standards.

commercetools Profile

Company Name

commercetools

Company Website

https://commercetools.com/

HQ Location

Munich, Bayern

Employees

101-250

Social

Financials

PRIVATE