commercetools Product Overview

Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.

Product Business Settings

commercetools is popular in Information Technology And Services, Food & Beverages industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

Content Management Systems
E-Commerce Software
Digital Asset Management
POS

How satisfied the customers are with commercetools use-cases

Reviews

"...It collects the customer, product, pricing data from the ERP system and provides the interaction through the API model...." Peer review by Manager in Information Technology

commercetools Customer Insights, Testimonials and Case Studies

 

JD Sports Fashion signs on as first retailer to use commercetools and ...

JD Sports Fashion becomes the first retailer to implement commercetools' Agentic Jumpstart solution and Stripe's Agentic Commerce Suite, enabling AI-driven shopping experiences. This integration allo...ws JD Sports' US customers to make purchases via AI platforms like Copilot, Gemini, and ChatGPT, enhancing their digital commerce capabilities without replatforming. The partnership aims to streamline AI-led discovery and transactions, positioning JD Sports at the forefront of AI commerce.

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commercetools Powers Record Cyber Week Performance for Global Enterprises

commercetools announced that its platform processed $4.5 billion in GMV during Cyber Week 2025, marking a 48% year-over-year growth. The platform maintained 100% uptime, supporting record traffic and... enabling customers to leverage AI-powered shopping channels. This performance underscores a shift towards AI-driven commerce strategies, with enterprises like Frasers Group and Liverpool adopting commercetools' capabilities to enhance their digital commerce foundations.

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commercetools Enables Lallemand to Build Digital Commerce Experiences - MarTech Cube

commercetools helps Lallemand create digital commerce experiences.

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Danone - Food & Beverages - Very Large

commercetools helped Danone manage consumer goods shortages with a digital direct-to-consumer strategy. Danone used a MACH-based stack to launch tailored eCommerce experiences in weeks. The solution ...included rules to limit purchases and a cart function for nutrition products. Danone deployed commercetools on Google Cloud for scalability and fast response times. The company now connects directly with consumers and B2B customers, streamlining sales and data collection.

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L.L.Bean - Retail - Large

commercetools helped L.L.Bean migrate 5.5 million accounts and 250,000 SKUs to a modern composable commerce platform. The phased rollout enabled L.L.Bean to process over five orders per second on Cyb...er Monday with zero outages. The migration reduced environments from 8 to 3 and removed 18,000 obsolete product pages. L.L.Bean launched 100+ enhancements and gained $10 million in incremental revenue. The new platform supports seamless omnichannel retail and real-time scaling.

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Normet - Manufacturing

commercetools helped Normet move its spare parts catalog of 65,000 SKUs online. Normet wanted to make ordering easier for customers and reduce manual work for sales teams. The new eCommerce portal la...unched in just 4.5 months. Customers can now check prices and availability quickly and order online. Sales teams now focus on more valuable tasks. Normet collects feedback to keep improving the portal.

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Commercetools digs Normet out of the "no B2B eCommerce" hole

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Peers used commercetools for engagement management and advertisement

commercetools Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)

Software Failure Risk Guidance

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for commercetools

Overall Risk Meter

Low Medium High

Top Failure Risks for commercetools

commercetools News

Product
 

commercetools Launches, AgenticLift, a New Standalone Agentic Offering ...

Commercetools has launched AgenticLift, its first standalone agentic offering, enabling enterprises to integrate AI-driven shopping experiences without replatforming. This solution allows businesses to connect legacy systems to AI-powered discovery, carting, and checkout flows, facilitating participation in agent-led commerce channels like Google Gemini and ChatGPT. The launch aims to help enterprises modernize their commerce operations and capture new revenue streams in the evolving AI ecosystem.

Product
 

commercetools Launches, AgenticLift, a New Standalone Agentic Offering to Help Enterprises Accelerate Revenue Without Replatforming - PR Newswire

Commercetools has launched AgenticLift, a standalone agentic offering that allows enterprises to integrate AI-driven shopping experiences without replatforming. This solution enables businesses to connect legacy systems to AI-powered discovery, carting, and checkout processes, facilitating revenue capture in agent-led channels. The launch is part of commercetools' strategy to support enterprises in modernizing their commerce operations while maintaining existing systems.

Product
 

commercetools Unveils Preview Intelligent Search for Cora Powered by Google Cloud's Vertex AI platform at NRF 2026

commercetools unveiled a preview of its AI-native shopping companion, Cora, powered by Google Cloud's Vertex AI platform at NRF 2026. This integration aims to enhance product discovery and conversion by interpreting shopper intent in real-time, maintaining brand control, and reducing cart abandonment. The preview demonstrates how intelligent conversational discovery can operate within enterprise commerce environments, offering a branded experience without relying on third-party marketplaces.

Product
 

commercetools announced a set of customer and platform updates at NRF 2026 - MarTech Cube

Commercetools announced updates at NRF 2026, highlighting its AI-driven commerce capabilities. The company introduced AI Hub and Agentic Commerce Suite (ACS) with Stripe, enabling retailers like JD Sports to convert AI-driven product discovery into transactions. New customer Nespresso adopts commercetools for global commerce needs, emphasizing unified commerce infrastructure for AI-led experiences.

commercetools Profile

Company Name

commercetools

Company Website

https://commercetools.com/

HQ Location

Munich, Bayern

Employees

101-250

Social

Financials

PRIVATE