commercetools Overview

Commercetools is a headless commerce platform based on microservices and cloud-native technology. It offers an API-first, global solution for modern commerce needs.

Use Cases

Customers recommend Engagement Management, Advertisement, Trade Show Marketing, as the business use cases that they have been most satisfied with while using commercetools.

Other use cases:

  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Promotion Management
  • Discount Management
  • Content Sharing
  • Customer Case Management
  • Touchpoint Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using commercetools.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
See all business priorities See less business priorities

commercetools Use-Cases and Business Priorities: Customer Satisfaction Data

commercetools works with different mediums / channels such as Mobile. Video. User Generated Content etc.

commercetools's features include Personalization. and commercetools support capabilities include 24/7 Support, AI Powered, Email Support, etc. also commercetools analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Commercetools is a next generation software technology company that offers a true cloud commerce platform, providing the building blocks for the new digital commerce age...." Peer review from Featured Customers

commercetools, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for commercetools

Top Industries

  • Information Technology and Services
  • Food & Beverages

Popular in

  • Small Business
  • Enterprise
  • Mid Market

commercetools is popular in Information Technology And Services, and Food & Beverages, and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on commercetools Use Cases

How can commercetools enhance your Engagement Management process?

13+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well commercetools solved their E-Commerce Platform needs. Cuspera uses 232 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Case Studies

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Retail

CASE STUDY Harry Rosen

Harry Rosen improved its online luxury menswear experience by partnering with commercetools, leading to enhanced customer service and a projected revenue between $300-400 million.

Video

Commercetools digs Normet out of the "no B2B eCommerce" hole

Video Thumbnail
lightning

Peers used commercetools for engagement management and advertisement

commercetools Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.68/5

Read Reviews (19)
Analytics

4.49/5

Read Reviews (7)

Software Failure Risk Guidance

?

for commercetools

Overall Risk Meter

Low Medium High

Top Failure Risks for commercetools

commercetools News

Product

commercetools Launches Commerce MCP and AI Hub - MarTech Cube

commercetools has introduced Commerce MCP and AI Hub, expanding its ecommerce platform with advanced AI-driven features. These new solutions aim to help retailers and brands enhance digital commerce experiences, streamline operations, and leverage artificial intelligence for improved customer engagement and sales performance.

Partnership

Optimizely and commercetools Launch Partnership to Modernize Enterprise Retail Experiences

Optimizely and commercetools Launch Partnership to Modernize Enterprise Retail Experiences

Product

commercetools Launches Commerce MCP and AI Hub

commercetools introduced Commerce MCP and AI Hub, two new solutions designed to integrate artificial intelligence into commerce infrastructure. Commerce MCP (Model Context Protocol) allows businesses to make back-end commerce services accessible to AI agents, supporting agent-ready ecosystems. AI Hub connects commercetools platform to top AI models, enabling automation across APIs, workflows, and systems for enterprise retailers and brands.

Product

Commercetools unveils Payment Hub

commercetools has partnered with PayPal Braintree to enhance digital checkout experiences for eCommerce businesses. The collaboration integrates PayPals payment processing with commercetools commerce platform, enabling merchants to offer more flexible and secure checkout options. This partnership aims to streamline transactions and improve conversion rates for online retailers.

commercetools Profile

Company Name

commercetools

Company Website

https://commercetools.com/

HQ Location

Munich, Bayern

Employees

101-250

Social

Financials

PRIVATE