Riskified Overview

Riskified transforms ecommerce operations by offering an AI-powered fraud and risk intelligence platform. The platform is widely adopted by global ecommerce enterprises to address chargeback issues and prevent fraud, thus safeguarding revenue streams. Riskified's technology not only guarantees chargeback protection but also aids in reducing declined transactions, which in turn enhances conversion rates. The platform’s ability to block account takeovers and policy abuses strengthens customer trust and loyalty. A notable feature is its adaptability across various industries, ensuring a tailored approach to fraud prevention. By leveraging AI, Riskified facilitates a secure shopping experience while supporting merchants in achieving predictable growth and profitability.

Use Cases

Customers recommend Helpdesk Management, Customer Feedback Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Riskified.

Other use cases:

  • Rating And Review Management
  • Loyalty Management
  • Contact List Management
  • Training & Onboarding
  • International Marketing
  • Sales Review & Feedback
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Riskified.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Efficiency
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Riskified Use-Cases and Business Priorities: Customer Satisfaction Data

Riskified's features include Fraud Detection, Dashboard, Personalization, etc. and Riskified support capabilities include Phone Support, AI Powered, Chat Support, etc. also Riskified analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Any time I have a question I am able to reach out to the support team for help...." Peer review by Jessica L, Operations Lead, Food & Beverages

Riskified, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

Popular Business Setting

for Riskified

Top Industries

  • Retail
  • Information Technology and Services
  • Apparel & Fashion

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Riskified is popular in Retail, Information Technology And Services, and Apparel & Fashion and is widely used by Mid Market, Small Business, and Enterprise.

Riskified Customer wins, Customer success stories, Case studies

What benefits does Riskified offer for Helpdesk Management?

How can Riskified optimize your Customer Feedback Management Workflow?

What makes Riskified ideal for Lifetime Value Management?

How does Riskified facilitate Rating And Review Management?

What solutions does Riskified provide for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Riskified solved their E-Commerce Software needs. Cuspera uses 869 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Unlock your full growth potential with Riskified

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Frequently Asked Questions(FAQ)

for Riskified

What is Riskified used for?

Riskified is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Helpdesk Management, Customer Feedback Management and Lifetime Value Management .

What are the top features of Riskified?

Fraud detection, Dashboard and Personalization are some of the top features of Riskified.

Who uses Riskified?

Riskified is used by Retail, Information Technology And Services and Apparel & Fashion among other industries.

What are Riskified alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Riskified.

Where is Riskified located?

Riskified is headquartered at 220 5th Ave, New York, US.
lightning

Peers used Riskified for helpdesk management and customer feedback management

Riskified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (30)
Analytics

4.37/5 ★

Read Reviews (72)
Custom Reports

4.02/5 ★

Read Reviews (108)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (30)
Analytics

4.37/5 ★

Read Reviews (72)
Custom Reports

4.02/5 ★

Read Reviews (108)

Software Failure Risk Guidance

?

for Riskified

Overall Risk Meter

Low Medium High

Top Failure Risks for Riskified

Riskified News

Partnership

Riskified Champions Fraud Prevention as a Leading Partner of International Fraud Awareness Week 2025 - Business Wire

Riskified and Appriss Retail have partnered to launch an omnichannel returns fraud prevention solution. This collaboration integrates data from both companies to combat fraud across online and in-store channels, offering merchants a comprehensive view of consumer behavior. The solution aims to enhance customer experience while reducing fraud-related losses.

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Financial

Riskified's Third Quarter Results Reflect Accelerated Gross Profit Growth and Adjusted EBITDA Expansion - Business Wire

Riskified reported strong Q3 2025 financial results, with accelerated gross profit growth and improved adjusted EBITDA. The company highlighted significant achievements in the Money Transfer and Payments category, with 100% year-over-year revenue growth. Riskified also expanded its geographic and vertical reach by adding new merchants. The company achieved AWS Retail and CPG Competencies, enhancing its capabilities in fraud prevention and ecommerce growth.

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Product

Riskified Achieves AWS Consumer Packaged Goods (CPG) Competency - Riskified

Riskified has achieved the AWS Consumer Packaged Goods (CPG) Competency, recognizing its expertise in delivering ecommerce solutions that enhance operational efficiency and security for consumer goods brands. This competency highlights Riskified's proficiency in using AWS infrastructure to support high-volume ecommerce operations and reduce fraud.

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Partnership

IXOPAY partners Riskified for fraud prevention solutions - The Paypers

Riskified and IXOPAY have partnered to enhance fraud prevention in payment processing. This collaboration integrates Riskified's AI-driven fraud detection with IXOPAY's payment orchestration capabilities, aiming to reduce false declines and fraud chargebacks, improve security, and optimize payment flows. The combined solution is designed to boost sales conversion and customer satisfaction while ensuring compliance and reducing operational costs.

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Riskified Profile

Company Name

Riskified

Company Website

https://www.riskified.com/

HQ Location

220 5th Ave, New York, US

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