Riskified Overview

Riskified transforms ecommerce operations by offering an AI-powered fraud and risk intelligence platform. The platform is widely adopted by global ecommerce enterprises to address chargeback issues and prevent fraud, thus safeguarding revenue streams. Riskified's technology not only guarantees chargeback protection but also aids in reducing declined transactions, which in turn enhances conversion rates. The platform’s ability to block account takeovers and policy abuses strengthens customer trust and loyalty. A notable feature is its adaptability across various industries, ensuring a tailored approach to fraud prevention. By leveraging AI, Riskified facilitates a secure shopping experience while supporting merchants in achieving predictable growth and profitability.

Use Cases

Customers recommend Helpdesk Management, Customer Feedback Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Riskified.

Other use cases:

  • Rating And Review Management
  • Loyalty Management
  • Contact List Management
  • Training & Onboarding
  • International Marketing
  • Sales Review & Feedback
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Manage Risk are the most popular business priorities that customers and associates have achieved using Riskified.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Improve ROI
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Grow Market Share
  • Scale Best Practices
  • Improve Visibility
  • Establish Thought Leadership
  • Improve Efficiency
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Riskified Use-Cases and Business Priorities: Customer Satisfaction Data

Riskified's features include Fraud Detection, Dashboard, Personalization, etc. and Riskified support capabilities include Phone Support, AI Powered, Chat Support, etc. also Riskified analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Any time I have a question I am able to reach out to the support team for help...." Peer review by Jessica L, Operations Lead, Food & Beverages

Peer review evidence (same sources as the product rating summary)

"...My Customer Service team, find very useful contact immediately your help desk...." Peer review by User
"...We surveyed 4,000 customers and 425 merchants to find out - and visualized our key findings in this infographic. ..." Ecommerce Fraud Infographics
"...Like that we are directly able to create additional revenue from new customers and also add additional lifetime spending customers to our customer base...." Peer review by Samir R, Senior Payment & Fraud Coordinator

Riskified, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

Popular Business Setting

for Riskified

Top Industries

  • Retail
  • Information Technology and Services
  • Apparel & Fashion

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Riskified is popular in Retail, Information Technology And Services, and Apparel & Fashion and is widely used by Mid Market, Small Business, and Enterprise.

Riskified Customer wins, Customer success stories, Case studies

Why is Riskified the best choice for Helpdesk Management?

How can Riskified enhance your Customer Feedback Management process?

How does Riskified facilitate Lifetime Value Management?

What makes Riskified ideal for Rating And Review Management?

How efficiently Does Riskified manage your Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Riskified solved their E-Commerce Software needs. Cuspera uses 869 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Rue Gilt Groupe integriert Riskified Identity Intelligence in seinen ...

Rue Gilt Groupe integrates Riskified's Identity Intelligence to enhance its fraud prevention capabilities.

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Riskified lifts Reserhub ecommerce approvals to 93%

Riskified has enhanced Reserhub's ecommerce approval rate to 93%, demonstrating the effectiveness of its fraud prevention technology in improving transaction success rates for online retailers.

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Reserhub Selects Riskified as Its Strategic Partner for Ecommerce Fraud ...

Reserhub has chosen Riskified as its strategic partner for ecommerce fraud protection and risk intelligence. Riskified's AI-driven platform will replace Reserhub's rules-based fraud controls, enablin...g real-time transaction approval and supporting expansion into new markets like Brazil. This partnership enhances Reserhub's operational efficiency and reduces false declines, crucial for growth in high-risk environments.

Read on →
 

Simba Sleep - Retail - Medium

London, UK

Simba Sleep used Riskified to fight ecommerce fraud on its Shopify store. Fraud losses dropped by 200 basis points after integration. The company kept a 99% order approval rate, helping more real cus...tomers buy easily. Riskified also managed chargeback disputes and provided detailed reporting. Simba's team spent less time on manual checks and more on growth.

 

Ring - Consumer Electronics - Large

Santa Monica, USA

Riskified helped Ring stop over $4 million in abusive returns in just seven months. Ring faced organized fraud where scammers exploited generous return policies, costing millions each year. Riskified...’s automated tools and data intelligence identified 600 individuals responsible for the abuse. With real-time insights, Ring’s fraud team could decline fraudulent orders at checkout. This solution protected revenue and improved customer experience.

 

Gametime - Entertainment - Medium

San Francisco, USA

Riskified helped Gametime automate fraud detection for ticket sales. Gametime faced high fraud rates and slow manual reviews, leading to lost sales and lower customer satisfaction. With Riskified, Ga...metime replaced manual reviews with automated fraud management. This improved transaction success rates and customer satisfaction. The team could focus on business growth and fan experience instead of fraud reviews.

Unlock your full growth potential with Riskified

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Frequently Asked Questions(FAQ)

for Riskified

What is Riskified used for?

Riskified is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Helpdesk Management, Customer Feedback Management and Lifetime Value Management .

What are the top features of Riskified?

Fraud detection, Dashboard and Personalization are some of the top features of Riskified.

Who uses Riskified?

Riskified is used by Retail, Information Technology And Services and Apparel & Fashion among other industries.

What are Riskified alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Riskified.

Where is Riskified located?

Riskified is headquartered at 220 5th Ave, New York, US.
lightning

Peers used Riskified for helpdesk management and customer feedback management

Riskified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (30)
Analytics

4.37/5

Read Reviews (72)
Custom Reports

4.02/5

Read Reviews (108)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (30)
Analytics

4.37/5

Read Reviews (72)
Custom Reports

4.02/5

Read Reviews (108)

Software Failure Risk Guidance

?

for Riskified

Overall Risk Meter

Low Medium High

Top Failure Risks for Riskified

Riskified News

Partnership

YTGATE Partners with Riskified to Improve Payment Success and Increase Ecommerce Approval Rates for Japanese Merchants

Riskified has partnered with YTGATE to enhance payment success and increase ecommerce approval rates for Japanese merchants. This collaboration leverages Riskified's AI-powered risk intelligence platform to reduce unnecessary 3DS usage and improve transaction approval without compromising fraud protection. YTGATE's YTGuard platform provides insights into authorization rates, helping merchants optimize payment processes and recover lost revenue.

Financial

Riskified lifts 2026 outlook as Q1 gross margin hits 52%

Riskified reported a strong start to 2026 with a Q1 gross profit margin of 52%, up from 49% last year. The company raised its full-year revenue and adjusted EBITDA guidance, reflecting business momentum. Key achievements include expanding its multi-product platform and partnerships, notably with Shopify and Radial, and launching the Ascend 2026 global event series.

Financial

Riskified Q1 Adj. EPS $0.05 Beats $0.03 Estimate, Sales $88.268M Beat ...

Riskified reported Q1 earnings of $0.05 per share, surpassing the $0.03 estimate, with sales reaching $88.268 million, a 7.14% increase from the previous year.

Financial

Riskified Reports Strong Start to 2026 with Accelerated Gross Profit Growth

Riskified reported its financial results for Q1 2026, highlighting accelerated gross profit growth. The company will discuss these results in an investor call.

Riskified Profile

Company Name

Riskified

Company Website

https://www.riskified.com/

HQ Location

220 5th Ave, New York, US

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