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Riskified: Product updates, Customer stories, and Insights | 2026 Cuspera

Name: Riskified
Brand: Riskified
Rating: 4.46 (869 reviews)

4.46 5

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Riskified Product Overview

Riskified transforms ecommerce operations by offering an AI-powered fraud and risk intelligence platform. The platform is widely adopted by global ecommerce enterprises to address chargeback issues and prevent fraud, thus safeguarding revenue streams. Riskified's technology not only guarantees chargeback protection but also aids in reducing declined transactions, which in turn enhances conversion rates. The platform’s ability to block account takeovers and policy abuses strengthens customer trust and loyalty. A notable feature is its adaptability across various industries, ensuring a tailored approach to fraud prevention. By leveraging AI, Riskified facilitates a secure shopping experience while supporting merchants in achieving predictable growth and profitability.

Key Insights

The helpdesk team provides prompt and efficient assistance. They empower customer service teams to resolve issues quickly. The helpdesk offers readily available support for inquiries.

Riskified prioritizes customer satisfaction and uses feedback to enhance its services. It gathers customer insights through surveys, direct communication, and account manager feedback. Riskified’s customer feedback management capabilities are limited by its focus on internal use and lack of public disclosure of findings.

Product and Vendor News

Product Business Settings

Riskified is popular in Retail, Information Technology And Services, and Apparel & Fashion industries and is widely used by Mid Market, Small Business, and Enterprise.

Integrations

E-Commerce Platform

Marketing Automation

Other

How satisfied the customers are with Riskified use-cases

Reviews

"...I am easily able to submit a customer for review and get approved within seconds...." Peer review by Jasmin E, Human Resources Coordinator, Hospitality

Riskified Customer Insights, Testimonials and Case Studies

How does Riskified facilitate Helpdesk Management?

How efficiently Does Riskified manage your Customer Feedback Management?

How efficiently Does Riskified manage your Lifetime Value Management?

What benefits does Riskified offer for Rating And Review Management?

What Are the key features of Riskified for Loyalty Management?

What is Riskified used for?

Riskified is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Manage Risk by Helpdesk Management, Customer Feedback Management and Lifetime Value Management .

What are the top features of Riskified?

Fraud detection, Dashboard and Personalization are some of the top features of Riskified.

Who uses Riskified?

Riskified is used by Retail, Information Technology And Services and Apparel & Fashion among other industries.

What are Riskified alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Riskified.

Where is Riskified located?

Riskified is headquartered at 220 5th Ave, New York, US.

11 buyers and buying teams have used Cuspera to assess how well Riskified solved their E-Commerce Software needs. Cuspera uses 869 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.