Contentful Overview

This is a summary of the comprehensive capabilities and benefits of Contentful based on over 2444 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Contentful, Sitefinity, Kentico Kontent, Optimizely Content Cloud, Adobe Experience Manager, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Contentful is right for your needs? Our Cuspera AI engine can evaluate how Contentful fits your specific business needs, industry, and context. Get your personalized assessment report today.

Contentful supports business activities such as:

  • Content Management
  • Communication Management
  • Knowledge Management
  • Collaboration
  • Workflow Management

Contentful can help you with many business goals, such as Acquire Customers, Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, Enhance Customer Relationships, Build Brand Awareness, etc. It can help manage these activities if you use Website for these needs. As a solution, Contentful's capabilities include Personalization, Templates, Widgets, etc.

Contentful was founded in 2013. Internet Vertical is its biggest customer base.

Reviews

"Ecommerce and digital services are an important part of 3’s business. For this reason, we put high demands on suppliers and partners with whom we collaborate. " - Morten Storm Lind

Cuspera Reviews

24 buyers and buying teams have used Cuspera to assess how well Contentful solved their Content Management Systems needs. Cuspera uses 2444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using Contentful.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
  • Increase Sales & Revenue
  • Improve Navigation
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Use Cases

Peers recommend Content Management , Communication Management , Knowledge Management , as the business use cases that they have been most satisfied while using Contentful.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Content Management

4.59/5 ★

Read Reviews (353)

"...contentful is far cheaper than other web content management platforms like Joomla and Goddady Website Builder...."
content curation

4.53/5 ★

Read Reviews (86)

"...ContentfulCall your content into any design with the Contentful API Goto Contentful and then create a Contentful account and Create a Free Blog...."
content publishing

4.31/5 ★

Read Reviews (54)

"...Content creation and publishing processes were both inefficient and costly...."
searching for content

3.32/5 ★

Read Reviews (7)

"...New content management players like Contentful and CloudCMS arrived (See The Emerging Content-as-a-service market , 2014), both of which rely heavily on NoSQL stores. ..."
content sharing

4.05/5 ★

Read Reviews (3)

"...Omnichannel publishing allows content sharing across the product experience and support.atlassian.com...."
content tracking

3.64/5 ★

Read Reviews (2)

"...Under Content model, create a new content type for Tracks and add the following fields ->..."
Communication Management with Website

4.30/5 ★

Read Reviews (95)

"...From updating photos to written content, Contently keeps track of everything - should you need to revert any changes, you can just pick and choose which version to return to and publish...."
sending & publishing communications

4.27/5 ★

Read Reviews (91)

"...faster load times days to create new website 30. seconds to publish new content ..."
Knowledge Management with Website

4.68/5 ★

Read Reviews (30)

"...Each language had a separate website, plus its own support center, knowledge base, and blog...." How Content Infrastructure Can Transform Your Content Operations and Get Digital Products to Market Faster
sharing knowledge

3.66/5 ★

Read Reviews (1)

"...You maintain and share knowledge of data management and data visualization among teams REQUIREMENTS ..."
PEER EXPERIENCES
Content Management

4.59/5 ★

Read Reviews (353)

"...contentful is far cheaper than other web content management platforms like Joomla and Goddady Website Builder...." Peer review by Queenstone N, Technology Lead Ecommerce
content curation

4.59/5 ★

Read Reviews (86)

content publishing

4.59/5 ★

Read Reviews (54)

searching for content

4.59/5 ★

Read Reviews (7)

content sharing

4.59/5 ★

Read Reviews (3)

content tracking

4.59/5 ★

Read Reviews (2)

Communication Management with Website

4.30/5 ★

Read Reviews (95)

"...From updating photos to written content, Contently keeps track of everything - should you need to revert any changes, you can just pick and choose which version to return to and publish...." Peer review by Nathaly S, Marketing Coordinator for FirstService Realty NYC, Real Estate
sending & publishing communications

4.30/5 ★

Read Reviews (91)

Knowledge Management with Website

4.68/5 ★

Read Reviews (30)

"...Each language had a separate website, plus its own support center, knowledge base, and blog...." How Content Infrastructure Can Transform Your Content Operations and Get Digital Products to Market Faster
sharing knowledge

4.68/5 ★

Read Reviews (1)

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2444 insights from peers and experts to help you assess how these Contentful use cases fit your Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Morten Storm Lind

Head of Digital

3 Denmark

Ecommerce and digital services are an important part of 3’s business. For this reason, we put high demands on suppliers and partners with whom we collaborate. Testimonial By Morten Storm Lind

Malte Blumberg

chief technology officer

ARD

Now we are up to one developer release per day, and one beta release per week. And this is just the first step. In one to two years, I actually want 50 to 60 releases per day in production. Testimonial By Malte Blumberg

Sachie Yoshizumi

Product Owner

Wartsila

business owners and other stakeholders, how quickly we can create and publish content. The simple act of being able to create content and have it live in just a few moments makes a difference. Testimonial By Sachie Yoshizumi
CUSTOMERS TESTIMONIALS

Morten Storm Lind

Head of Digital

3 Denmark

Ecommerce and digital services are an important part of 3’s business. For this reason, we put high demands on suppliers and partners with whom we collaborate. Testimonial By Morten Storm Lind

Malte Blumberg

chief technology officer

ARD

Now we are up to one developer release per day, and one beta release per week. And this is just the first step. In one to two years, I actually want 50 to 60 releases per day in production. Testimonial By Malte Blumberg

Sachie Yoshizumi

Product Owner

Wartsila

business owners and other stakeholders, how quickly we can create and publish content. The simple act of being able to create content and have it live in just a few moments makes a difference. Testimonial By Sachie Yoshizumi

Case Studies

COMPANY CASE STUDIES
Case Study Haba FamilyGroup

Haba FamilyGroup boosts productivity & customer delight with hybrid content solution

Read More
Case Study Sticker Mule

Sticker Mule unsticks itself from technical debt with Contentful

Read More
Case Study PubNub

PubNub streamlines and relaunches its digital landscape with Contentful

Read More

Frequently Asked Questions(FAQ)

for Contentful

What is Contentful?

Contentful is the API-first content management platform that creates, manages and publishes content on any digital channel. It enables medium to large-sized businesses to build digital experiences at scale. It helps to increase eCommerce conversion, conversion from online store search, and increase average order value.

What is Contentful used for?

Contentful is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Content Management, Communication Management and Knowledge Management .

What are the top features of Contentful?

Personalization, Templates and Widgets are some of the top features of Contentful.

Who uses Contentful?

Contentful is used by Internet, Computer Software and Financial Services among other industries.

What are Contentful alternatives?

Sitefinity, Kentico Kontent, Optimizely Content Cloud and Adobe Experience Manager are popular alternatives for Contentful.

Popular Business Setting

for Contentful

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Peers used Contentful to Acquire customers and Enter new markets internationally or locally

Peer and Expert Opinion on Features

for Contentful

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.49/5 ★

Read Reviews (57)
Templates

3.78/5 ★

Read Reviews (33)
Widgets

2.18/5 ★

Read Reviews (20)
Landing page

4.52/5 ★

Read Reviews (19)
SEO

4.43/5 ★

Read Reviews (19)
FEATURES RATINGS AND REVIEWS
Personalization

4.49/5 ★

Read Reviews (57)
Templates

3.78/5 ★

Read Reviews (33)
Widgets

2.18/5 ★

Read Reviews (20)
Landing page

4.52/5 ★

Read Reviews (19)
SEO

4.43/5 ★

Read Reviews (19)

IT and Other Capabilities

for Contentful

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.52/5 ★

Read Reviews (75)
Data Import

3.44/5 ★

Read Reviews (205)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.52/5 ★

Read Reviews (75)
Data Import

3.44/5 ★

Read Reviews (205)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.17/5 ★

Read Reviews (178)
Chat Support

4.14/5 ★

Read Reviews (10)
Email Support

4.02/5 ★

Read Reviews (9)
Phone Support

4.02/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.17/5 ★

Read Reviews (178)
Chat Support

4.14/5 ★

Read Reviews (10)
Email Support

4.02/5 ★

Read Reviews (9)
Phone Support

4.02/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.00/5 ★

Read Reviews (134)
Custom Reports

3.99/5 ★

Read Reviews (245)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.00/5 ★

Read Reviews (134)
Custom Reports

3.99/5 ★

Read Reviews (245)

Software Failure Risk Guidance

?

for Contentful

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentful

Vendor Profile Details

Company Name

Contentful

Company Website

https://www.contentful.com/

Year Founded

2013

HQ Location

Employees

101-250

Social

Financials

SERIES D