Contentful Overview

Contentful liberates teams from the constraints of traditional digital experience platforms, offering a dynamic content management system that emphasizes flexibility and personalization. Users can effortlessly manage and deliver tailored content, enhancing customer engagement without the usual complexities. Ideal for teams seeking to transform their content into a competitive edge, Contentful aligns every team member to maximize impact. The platform supports a diverse range of applications, from orchestrating impactful campaigns to streamlining content workflows. By focusing on real-world use cases, Contentful empowers businesses to deliver experiences that captivate and convert, setting new standards in digital content management.

Use Cases

Customers recommend Content Management, Communication Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Contentful.

Other use cases:

  • Collaboration
  • Workflow Management
  • Engagement Management
  • Training & Onboarding
  • Personalized Marketing
  • Products & Pricelist Management
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Contentful.

Other priorities:

  • Improve Digital And Social Presence
  • Enhance Customer Relationships
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
  • Increase Sales & Revenue
  • Improve Navigation
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Efficiency
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Contentful Use-Cases and Business Priorities: Customer Satisfaction Data

Contentful works with different mediums / channels such as Website.

Contentful's features include Personalization, Templates, Widgets, etc. and Contentful support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Contentful analytics capabilities include Analytics, and Custom Reports.

Reviews

"Contentful has been a game-changer for how we build our website as a global team. Compared to other CMSes we’ve used, adoption of Contentful by local teams is really good. Even people who aren’t as digitally attuned can use Contentful with full auto...nomy." - Delphine Desfeux

Contentful, Strapi, Claromentis, DialogsCMS, WeTransfer, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Contentful empowers teams to collaborate and innovate. Business momentum is driven by delivering impactful experiences at scale.

Popular Business Setting

for Contentful

Top Industries

  • Internet
  • Computer Software
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Contentful is popular in Internet, Computer Software, and Financial Services and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Contentful Use Cases

Why is Contentful the best choice for Content Management?

How does Contentful facilitate Communication Management?

What Are the key features of Contentful for Knowledge Management?

What solutions does Contentful provide for Collaboration?

How does Contentful address your Workflow Management Challenges?

43+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well Contentful solved their Content Management Systems needs. Cuspera uses 2444 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Contentful testimonial

Delphine Desfeux

Digital and Media Manager

Danone

Contentful has been a game-changer for how we build our website as a global team. Compared to other CMSes we’ve used, adoption of Contentful by local teams is really good. Even people who aren’t as digitally attuned can use Contentful with full autonomy. Testimonial By Delphine Desfeux
Contentful testimonial

Brett Belcher

knowledge base content engineer

Mailchimp

My current job would not have been possible before Contentful. Most of my job revolves around using the Contentful API to pull, audit and manage our KB content. Testimonial By Brett Belcher
Contentful testimonial

Henrik Fisher

Head of Customer Experience

Haba FamilyGroup

Ecommerce platforms need to be reliable and fast. You need to be scalable, expandable, flexible and able to deliver experiences to diverse target groups, including internal teams. They have to be able to work with this system and, in the end, make money with it. Testimonial By Henrik Fisher
CUSTOMERS TESTIMONIALS
Contentful testimonial

Delphine Desfeux

Digital and Media Manager

Danone

Contentful has been a game-changer for how we build our website as a global team. Compared to other CMSes we’ve used, adoption of Contentful by local teams is really good. Even people who aren’t as digitally attuned can use Contentful with full autonomy. Testimonial By Delphine Desfeux
Contentful testimonial

Brett Belcher

knowledge base content engineer

Mailchimp

My current job would not have been possible before Contentful. Most of my job revolves around using the Contentful API to pull, audit and manage our KB content. Testimonial By Brett Belcher
Contentful testimonial

Henrik Fisher

Head of Customer Experience

Haba FamilyGroup

Ecommerce platforms need to be reliable and fast. You need to be scalable, expandable, flexible and able to deliver experiences to diverse target groups, including internal teams. They have to be able to work with this system and, in the end, make money with it. Testimonial By Henrik Fisher

Case Studies

Financial Services

Case Study Fitch Ratings

Fitch Ratings enters into a sophisticated digital age with Contentful

Financial Services

CASE STUDY VyStar Credit Union

VyStar Credit Union improved its digital experience, achieving over a 40% increase in conversion rates and a 300% increase with personalization using Contentful.

Financial Services

Case Study SumUp

SumUp goes from zero to localization hero with Contentful

Internet

Case Study Mailchimp

Mailchimp evolves its knowledge base and frees its teams with Contentful

Non-Profit Organization Management

CASE STUDY Breastcancer.org

Breastcancer.org improved content management, achieving 50% faster translations and storing 1,300 articles using Contentful, setting a foundation for scalable and timely content updates.

Consumer Goods

Case Study B&O

How high-end audio-visual company Bang & Olufsen is making ecommerce gains with Contentful

Video

On sprints toward scalable: content-driven commerce with Contentful | The New Storytellers

Video Thumbnail

Frequently Asked Questions(FAQ)

for Contentful

What is Contentful?

Contentful is the API-first content management platform that creates, manages and publishes content on any digital channel. It enables medium to large-sized businesses to build digital experiences at scale. It helps to increase eCommerce conversion, conversion from online store search, and increase average order value.

Contentful enables enterprises to deliver omnichannel digital experiences with greater speed and scale than with a traditional CMS. It unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. It updates the content of a website, a mobile app or any other platform that displays content. It helps digital teams to innovate, iterate and go to market faster with an agile, modern tech stack.

Key features include microservices architecture, RESTful API, language and framework agnostic, optimized for speed, customizable interface, global scale, cloud governance, content modeling, and more.

What is Contentful used for?

Contentful is a Content Management Systems Software mainly used by its customers to Acquire Customers and Enter New Markets Internationally Or Locally by Content Management, Communication Management and Knowledge Management .

What are the top features of Contentful?

Personalization, Templates and Widgets are some of the top features of Contentful.

Who uses Contentful?

Contentful is used by Internet, Computer Software and Financial Services among other industries.

What are Contentful alternatives?

Strapi, Claromentis, DialogsCMS and WeTransfer are popular alternatives for Contentful.
lightning

Peers used Contentful for content management and communication management

Contentful Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5

Read Reviews (3)
Analytics

4.00/5

Read Reviews (134)
Custom Reports

3.99/5

Read Reviews (245)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5

Read Reviews (3)
Analytics

4.00/5

Read Reviews (134)
Custom Reports

3.99/5

Read Reviews (245)

Software Failure Risk Guidance

?

for Contentful

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentful

Contentful GmbH News

Product

Contentful adds new AI and personalization capabilities to its DXP platform. Here's why - Diginomica

Contentful has introduced new AI-driven and personalization features to its digital experience platform (DXP). These enhancements aim to help businesses deliver more tailored content and improve customer engagement across digital channels.

Partnership

Contentful Reveals Next Phase of Growth with Modern Digital Experience Vision, Product ...

Contentful announces its next phase of growth with a focus on modern digital experiences, product innovation, and new strategic partnerships.

Partnership

Contentful Reveals Next Phase of Growth with Modern Digital Experience Vision , Product Innovation , and New Strategic Partnerships

Contentful announces its next growth phase, focusing on modern digital experiences, product innovation, and new strategic partnerships.

Partnership

Contentful Unveils AI-powered Capabilities and Shopify Partnership - WWD

Contentful introduces AI-powered features and announces a partnership with Shopify.

Contentful GmbH Profile

Company Name

Contentful GmbH

Company Website

https://www.contentful.com/

Year Founded

2013

HQ Location

Employees

101-250

Social

Financials

SERIES D