Adyen Overview

Adyen delivers a comprehensive financial technology platform that addresses the complexities of end-to-end payments and financial management. Businesses seeking a streamlined solution for payment acceptance, revenue protection, and financial control will find value in Adyen's integrated platform. By consolidating these critical financial processes, Adyen simplifies operations and reduces the need for multiple systems, potentially leading to cost savings and improved ROI. Its adaptability to various business models ensures that companies can tailor the platform to their specific needs, enhancing operational efficiency. Adyen’s platform not only facilitates smoother transactions but also offers robust data insights, empowering businesses to make informed decisions and accelerate growth.

Use Cases

Customers recommend Payment Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adyen.

Other use cases:

  • Billing And Invoice Management
  • Contract Management
  • Content Management
  • Engaging And Following Up
  • Lead Qualification: Technographic
  • Public Relations
  • Account Management
See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Manage Risk are the most popular business priorities that customers and associates have achieved using Adyen.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

Adyen Use-Cases and Business Priorities: Customer Satisfaction Data

Adyen's features include Auto Renewal, and Personalization. and Adyen support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Adyen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Easy to understand, despite the poor design, it allows you to manage payments and billing easily...." Peer review by Verified User, Advisor in Customer Service, Education

Peer review evidence (same sources as the product rating summary)

"...In our company, we use Adyen to manage payment done by card and auto/renewals...." Peer review by Advisor in Customer Service
"...The Adyen MarketPay module is designed to provide marketplaces with a compliant, global payment solution for high-volume marketplaces with tools including secure onboarding on sub-merchants, payment splitting between sub-merchants, automatic payout scheduling, and more...." Peer review
"...It is used in customer support to manage payments, failed transactions and cancel old auto-renewals when the accounts are not migrated into our new CRM...." Peer review by Minhaj M, Web Designer, Computer & Network Security

Adyen, Square Payments, Stripe Connect, Stripe Payments, GoCardless, etc., all belong to a category of solutions that help Payment Gateways. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Adyen offers end-to-end payments, data, and financial management in one solution. The platform accelerates the realization of business ambitions.

Popular Business Setting

for Adyen

Top Industries

  • Education
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Adyen is popular in Education, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Adyen Customer wins, Customer success stories, Case studies

How does Adyen address your Payment Management Challenges?

What Are the key features of Adyen for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Adyen solved their Payment Gateways needs. Cuspera uses 287 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Payment Gateways needs.

 

LillyDirect - Healthcare - Very Large

LillyDirect to Use Adyen Platform for Cards, Digital Wallets and HSA ...

Indianapolis, USA

LillyDirect will use Adyen's platform to enhance payment options for patients accessing FDA-approved medicines. The platform supports credit and debit cards, digital wallets, and HSA/FSA cards, integ...rating fraud prevention and analytics tools for secure transactions. Adyen's Intelligent Payment Routing optimizes payment performance, supporting LillyDirect's direct-to-consumer healthcare model.

Read on →
 

LillyDirect - Healthcare - Large

Adyen to Provide Payment Technology Services for LillyDirect

Indianapolis, USA

Adyen will provide payment technology services to LillyDirect, facilitating secure transactions for patients accessing Lilly's medicines. LillyDirect will leverage Adyen's platform for flexible payme...nt options, including digital wallets and credit cards, enhancing the patient experience. Adyen's AI-powered Intelligent Payment Routing will optimize transaction efficiency.

Read on →
 

Xiaomi - Consumer Electronics - Very Large

Adyen Provides Payments Solutions to Xiaomi

Beijing, China

Xiaomi has adopted Adyen's Unified Commerce solution to manage payments for its consumer electronics business across 18 markets, including Singapore, Japan, and the EU. This integration allows Xiaomi... to streamline operations and enhance customer value while relying on Adyen for secure and efficient global transactions.

Read on →
 

Bonobos - Apparel & Fashion - Medium

New York, USA

Bonobos uses Adyen to create a seamless payment experience for customers both online and in-store. The company focuses on personalization and customer service, using technology to connect shopping ch...annels. Adyen’s platform lets Bonobos manage payments across devices and locations. This helps Bonobos empower sales associates and improve customer satisfaction. The result is a more fluid, intuitive retail experience for shoppers.

de Bijenkorf - Retail

Adyen helps de Bijenkorf deliver personalized shopping for luxury customers in store and online. The Dutch department store uses Adyen to accept local payment methods and offer services in multiple l...anguages. In-store kiosks let shoppers browse and buy more items, even if out of stock. Mobile point of sale terminals cut queues and let staff take payments anywhere on the floor. This unified system creates a seamless experience for international and local shoppers.

Essentiel Antwerp - Apparel & Fashion

Adyen helped Essentiel Antwerp expand to 60 countries. The fashion brand wanted to grow its global presence. Adyen's financial technology supported their international expansion. Essentiel Antwerp no...w reaches customers worldwide. The company celebrates 25 years of bold design and affordable luxury. Their growth shows the power of unified commerce solutions.

Working at Adyen: Payments

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Peers used Adyen for payment management and onboarding

Adyen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.19/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (8)
Custom Reports

4.38/5

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.19/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (8)
Custom Reports

4.38/5

Read Reviews (32)

Software Failure Risk Guidance

?

for Adyen

Overall Risk Meter

Low Medium High

Top Failure Risks for Adyen

Adyen N.V. News

Product

Press and media updates from Adyen

Adyen and Adobe Commerce have partnered to enhance merchant payment processing capabilities. This integration aims to streamline payment solutions for e-commerce platforms, leveraging Adyen's financial technology platform to boost merchant transactions.

M&A

Adyen Closes Dual Acquisitions of Talon.One and Orb, Deepening Its ...

Adyen has completed the acquisitions of Talon.One and Orb, expanding its platform beyond payments into customer engagement and revenue operations. This strategic move aims to integrate loyalty programs and billing infrastructure, enhancing Adyen's platform capabilities and creating higher switching costs for merchants.

M&A

Orb Is Being Acquired by Adyen. Here's What That Means If You're ...

Adyen announced its acquisition of Orb, a usage-based billing specialist, with the deal expected to close by July 1, 2026. This acquisition integrates Orb's billing capabilities into Adyen's payment processing infrastructure, offering a unified monetization solution. The move raises questions about long-term vendor independence and payment service provider neutrality for current and prospective users.

Product

Adyen launches Agentic suite for AI commerce

Adyen launched the Agentic suite, a modular API solution for enterprise merchants, focusing on integration over AI research in agentic commerce. The suite includes Agentic Feed, Cart, and Payments, supporting various commerce protocols. Strategic partners include American Express, Mastercard, Visa, and Salesforce. The suite is available for limited US enterprise use, with plans for global expansion.

Adyen N.V. Profile

Company Name

Adyen N.V.

Company Website

https://www.adyen.com/

HQ Location

18 Lower Byrom Street, Bonded Warehouse (Suite 414), Manchester, Manchester M3 4AP, GB

Employees

501-1000

Social

Financials

SERIES B