Real-World Case Studies and Customer Success Stories with Adyen

MUJI used Adyen to unify in-store and online payments. As ecommerce became more important, MUJI partnered with Adyen and BigCommerce... to expand online payments across Europe. This helped MUJI create a better customer experience. MUJI saw a 50% increase in revenue, a 5% rise in average transaction value, and a 4% boost in payment conversion.
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True Alliance used Adyen's unified commerce solution to connect 23 websites and 100 stores. This helped them manage 19 global... brands, including Lacoste and The North Face. They saved over $1.4 million each year. The solution improved their omnichannel experience and provided better cross-channel insights. Fraud prevention and payment performance also improved.
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Toys“R”Us Asia used Adyen to improve online payments across Asia. The retailer wanted to offer local payment methods and currencies... for easier settlements. Adyen’s unified payments platform helped Toys“R”Us Asia grow ecommerce and simplify payment processing in Hong Kong, Malaysia, Thailand, and Taiwan. The solution gave better payment data and integrated with their CRM for business insights. This partnership supports Toys“R”Us Asia’s digital transformation and online expansion.
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Adyen helps de Bijenkorf deliver personalized shopping for luxury customers in store and online. The Dutch department store uses Adyen... to accept local payment methods and offer services in multiple languages. In-store kiosks let shoppers browse and buy more items, even if out of stock. Mobile point of sale terminals cut queues and let staff take payments anywhere on the floor. This unified system creates a seamless experience for international and local shoppers.
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Tessitura integrated Adyen for Platforms to unify and streamline embedded payments for arts and culture organizations. Before Adyen, Tessitura managed... fragmented payment systems and struggled to support multiple payment methods. With Adyen, Tessitura now processes up to 6.6 million membership fees and 121 million ticket sales, supporting nearly 800 organizations in ten countries. The platform offers members seamless payment experiences, consolidated reporting, and enhanced support. Tessitura reinvests payment processing fees into product innovation, benefiting its nonprofit community.
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ROLLER uses Adyen for Platforms to make payments easier for attractions. The platform helps customers offer better guest experiences. ROLLER... supports in-house embedded payments and higher authorization rates. This leads to smoother transactions for guests. The case shows how SaaS platforms can improve customer journeys with integrated payments.
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Fresha uses Adyen's financial technology to help salons accept premium payments. The platform connects directly to American Express. This gives... local beauty and wellness businesses more payment options. Salons can reach more customers and grow their business. Fresha supports small businesses with global payment solutions.
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Lightspeed uses Adyen to simplify restaurant payments. The partnership offers embedded payments and multiple terminal options. This helps restaurants handle... complex payment needs easily. Lightspeed and Adyen focus on making payment processes smooth for users. Their solutions support growth in the food and beverage industry. The collaboration drives innovation for restaurant businesses.
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Adyen helped Moose Knuckles simplify payments across stores and online. The brand unified all payment methods on one platform, reducing... four partners to just one. Customers can now pay with digital wallets and mobile terminals anywhere in the store. Adyen's integration with Teamwork Commerce gives Moose Knuckles a single view of all payment data. This makes it easier to expand into new markets and offer seamless luxury retail experiences.
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Bonobos uses Adyen to create a seamless payment experience for customers both online and in-store. The company focuses on personalization... and customer service, using technology to connect shopping channels. Adyen’s platform lets Bonobos manage payments across devices and locations. This helps Bonobos empower sales associates and improve customer satisfaction. The result is a more fluid, intuitive retail experience for shoppers.
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Adyen helped Essentiel Antwerp expand to 60 countries. The fashion brand wanted to grow its global presence. Adyen's financial technology... supported their international expansion. Essentiel Antwerp now reaches customers worldwide. The company celebrates 25 years of bold design and affordable luxury. Their growth shows the power of unified commerce solutions.
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Adyen highlights the growing importance of customer loyalty as AI chatbots transform online shopping. The company has enhanced its platform... for enterprise merchants and AI-agent payments, acquiring Talon.One and Orb to bolster retention services. Adyen's recent signing of OpenAI as a customer underscores its expanding influence in AI-driven payment solutions. The firm is also increasing investment in cloud infrastructure due to rising costs and supply constraints.
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Adyen continues its 15-year partnership with GetYourGuide, providing payment solutions that enhance global travel experiences. By leveraging Adyen's local acquiring... network and alternative payment methods, GetYourGuide improves customer experience and conversion rates. This collaboration supports GetYourGuide's expansion into new markets, showcasing the strategic importance of localized payment options in the travel industry.
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LillyDirect will use Adyen's platform to enhance payment options for patients accessing FDA-approved medicines. The platform supports credit and debit... cards, digital wallets, and HSA/FSA cards, integrating fraud prevention and analytics tools for secure transactions. Adyen's Intelligent Payment Routing optimizes payment performance, supporting LillyDirect's direct-to-consumer healthcare model.
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Tod's has partnered with Adyen to streamline its global payment processes and simplify financial management across its luxury retail operations. The collaboration enables... Tod's to unify payment management across 115 stores in 14 countries and e-commerce in 35 markets, leveraging Adyen's Unified Commerce solution. This partnership enhances operational efficiency and improves authorization rates, supporting Tod's expansion and adaptation to local payment preferences.
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LillyDirect will leverage Adyen's platform to offer flexible payment options for patients accessing Lilly's medicines, including credit/debit cards and digital wallets. Adyen's fraud prevention... and analytics enhance the checkout process, while its AI-powered Intelligent Payment Routing optimizes transaction performance.
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Adyen will facilitate payment services for LillyDirect, enabling prescribed patients to access Lilly's medicines with flexible payment options, including credit/debit cards and digital wallets. Adyen's platform will... enhance payment processing with fraud prevention and AI-powered routing, supporting a seamless, secure experience for U.S. consumers.
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GRYPHLINE has integrated Adyen's payment solutions to support the global launch of its game "Arknights: Endfield" across multiple platforms. Adyen's technology, including... Network Tokens and AI-driven fraud prevention, ensures secure and efficient transactions, enhancing the player experience. This collaboration highlights Adyen's expertise in the gaming sector and commitment to supporting GRYPHLINE's global expansion.
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Xiaomi has adopted Adyen's Unified Commerce solution to manage payments for its consumer electronics business across 18 markets, including Singapore, Japan, and the EU. This integration allows... Xiaomi to streamline operations and enhance customer value while relying on Adyen for secure and efficient global transactions.
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Adyen partners with CeX Malaysia to provide a Unified Commerce solution, streamlining online and offline payments across 11 stores. This integration simplifies... payment reconciliation and enhances transaction visibility, supporting CeX's unique buy-sell-trade model. The collaboration enables CeX to manage diverse payment methods efficiently, laying the groundwork for future connected commerce experiences.
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Adyen has been selected by Aritzia to provide payment processing technology across its 140 North American boutiques and new mobile app. This partnership enhances... Aritzia's retail and digital operations with seamless, omni-channel payment experiences, supporting their brand's consistent and elevated customer engagement.
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Adyen acquires Orb for $335 million to enhance its billing capabilities, aiming to integrate billing with payment execution and risk signals. This move targets... the growing demand for usage-based pricing models, positioning Adyen as a strategic player in enterprise monetization. The acquisition is expected to deepen merchant relationships and optimize revenue through a unified billing-and-payments infrastructure.
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CHARLES & KEITH has implemented Adyen's donation feature, Adyen Giving, in all its stores across Singapore. This initiative, supported by... the CHARLES & KEITH Group Foundation, allows customers to round up their purchases for donations to local charities. Adyen matches all donations through its 1% Fund, enhancing the impact of charitable contributions.
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Adyen partners with Lavazza to unify its global payments ecosystem, enhancing B2B and B2C channels across key international markets. The collaboration, live... in the US, UK, and Australia, aims to streamline payment methods, bolster security, and support Lavazza's international growth strategy. The phased rollout will expand into Italy, Germany, France, and Denmark by 2027.
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Adyen has partnered with 1Cover to modernize payment systems across Australia and New Zealand. This collaboration consolidates 1Cover's payment processes,... enhancing efficiency and reducing costs by AUD 35,000 in the first nine months. Adyen's platform offers local payment methods, automated reconciliation, and fraud prevention, streamlining operations and improving customer experience.
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Enterprises Rapidly Adopt Oracle Payments , Powered by Adyen , to offer Seamless Customer Experiences - Software - Oracle Corporation

Adyen has partnered with LVMH to unify payment systems across LVMH's global Maisons, enhancing the luxury shopping experience. Adyen's solutions, live... in over 1,000 stores, offer seamless in-store experiences, reduce manual entry, and automate reconciliation processes. This collaboration aims to deliver a premium, efficient payment experience reflecting LVMH's luxury standards.
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Adyen has completed a significant payment system integration for LVMH, unifying payments across nearly 50 luxury brands. This project enhances... efficiency with mobile terminals and Tap to Pay technology, streamlining operations in over 1,000 stores globally. The partnership positions Adyen as a key payment processor in luxury retail, supporting LVMH's global operations.
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Adyen partners with LVMH to unify payment systems across its luxury Maisons globally. This collaboration enhances customer experience with seamless... in-store and online payment solutions, reducing manual processes and errors. Adyen's technology supports over 1,000 LVMH stores worldwide, aligning with LVMH's strategy to elevate luxury retail experiences.
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