Skype Overview

This is a summary of the comprehensive capabilities and benefits of Skype based on over 57298 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Skype, Google Hangouts, Zoom Rooms, GoTo Meeting, BlueJeans, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Skype is right for your needs? Our Cuspera AI engine can evaluate how Skype fits your specific business needs, industry, and context. Get your personalized assessment report today.

Skype supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Sales Call Management
  • Communication Management
  • Content Management

Skype can help you with many business goals, such as Improve Internal Communications, Attract More Attendees, Enhance Customer Relationships, Reach Global Target Audience, Improve Efficiency, etc. It can help manage these activities if you use Video Offline Chat etc. for these needs. As a solution, Skype's capabilities include Personalization, Recording, Alerts: Popups & Notifications, etc.

Skype was founded in 1975. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Skype is the best gateway for video conferences in a dependable, productive, and secure environment...." Peer review by Priyanshu Kumar, Information Technology Specialist, Aayam Infotech Pvt. Ltd.AAYAM

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Skype solved their Webinar and Conferencing needs. Cuspera uses 57298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities peers achieved using Skype.

Other priorities:

  • Enhance Customer Relationships
  • Reach Global Target Audience
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Business
  • Launch New Products
  • Customizable Branding
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Event ROI
  • Improve Navigation
  • Improve Consistency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Sales Call Management , as the business use cases that they have been most satisfied while using Skype.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Chat, Skype, Phone Calls, Events and Trade Shows

4.44/5 ★

Read Reviews (13391)

"...Skype is the best gateway for video conferences in a dependable, productive, and secure environment...."
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Chat

4.34/5 ★

Read Reviews (5271)

"...It's flexibility to jump from chat to a conference call or a 1:1 phone call...."
Sales Call Management with Phone Calls, Chat, Skype and Video

3.87/5 ★

Read Reviews (1861)

"...The connections are usually clear, and there are good plugins to use to record calls...."
call recording

3.62/5 ★

Read Reviews (1283)

"...Another useful feature is you can record the call and use it later for your refrence...."
meeting management

4.70/5 ★

Read Reviews (496)

"...Start planning your schedule and meetings integrating with Skype..."
call transcription

4.92/5 ★

Read Reviews (24)

"...I also often use the Pamela add-on software for recording calls for later transcription, which is super helpful when holding interviews for work!...."
call searching

4.51/5 ★

Read Reviews (15)

"...skype meeting screen sharing skype call 1.contact search for all organization 2.better conversation history then jabber or other ping option..."
call analytics

4.45/5 ★

Read Reviews (4)

PEER EXPERIENCES
Collaboration with Video, Offline, Chat, Skype, Phone Calls, Events and Trade Shows

4.44/5 ★

Read Reviews (13391)

"...Skype is the best gateway for video conferences in a dependable, productive, and secure environment...." Peer review by Priyanshu Kumar, Information Technology Specialist, Aayam Infotech Pvt. Ltd.AAYAM
Conference Call Management with Offline, Events, Trade Shows, Phone Calls and Chat

4.34/5 ★

Read Reviews (5271)

"...It's flexibility to jump from chat to a conference call or a 1:1 phone call...." Peer review by Antonio Rey, Human Resources
Sales Call Management with Phone Calls, Chat, Skype and Video

3.87/5 ★

Read Reviews (1861)

"...The connections are usually clear, and there are good plugins to use to record calls...." Peer review by Mike W.
call recording

3.87/5 ★

Read Reviews (1283)

meeting management

3.87/5 ★

Read Reviews (496)

call transcription

3.87/5 ★

Read Reviews (24)

call searching

3.87/5 ★

Read Reviews (15)

call analytics

3.87/5 ★

Read Reviews (4)

71+ more Business Use Cases

Our AI advisor, Wyz, harnessed 57298 insights from peers and experts to help you assess how these Skype use cases fit your Webinar and Conferencing needs.

Frequently Asked Questions(FAQ)

for Skype

What is Skype?

Skype is software that enables conversations. It works on mobile, PC, Xbox, and Alexa and is designed for both one-on-one and group conversations. It helps to communicate with others and exchange ideas using Skype messaging and HD audio and video calling.

What is Skype used for?

Skype is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Sales Call Management .

What are the top features of Skype?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Skype.

Who uses Skype?

Skype is used by Information Technology And Services, Computer Software and Education among other industries.

What are Skype alternatives?

Google Hangouts, Zoom Rooms, GoTo Meeting and BlueJeans are popular alternatives for Skype.

Where is Skype located?

Skype is headquartered at Redmond, WA.

Popular Business Setting

for Skype

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used Skype to Improve internal communications and Attract more attendees

Peer and Expert Opinion on Features

for Skype

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.89/5 ★

Read Reviews (3786)
Recording

3.72/5 ★

Read Reviews (2499)
Alerts: popups & Notifications

1.91/5 ★

Read Reviews (790)
bot

3.45/5 ★

Read Reviews (100)
Widgets

2.68/5 ★

Read Reviews (74)
FEATURES RATINGS AND REVIEWS
Personalization

3.89/5 ★

Read Reviews (3786)
Recording

3.72/5 ★

Read Reviews (2499)
Alerts: popups & Notifications

1.91/5 ★

Read Reviews (790)
bot

3.45/5 ★

Read Reviews (100)
Widgets

2.68/5 ★

Read Reviews (74)

IT and Other Capabilities

for Skype

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5 ★

Read Reviews (4896)
Data Import

3.73/5 ★

Read Reviews (5722)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.77/5 ★

Read Reviews (4896)
Data Import

3.73/5 ★

Read Reviews (5722)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.42/5 ★

Read Reviews (593)
Phone Support

4.32/5 ★

Read Reviews (2185)
Email Support

3.99/5 ★

Read Reviews (232)
24/7 Support

3.72/5 ★

Read Reviews (4391)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.42/5 ★

Read Reviews (593)
Phone Support

4.32/5 ★

Read Reviews (2185)
Email Support

3.99/5 ★

Read Reviews (232)
24/7 Support

3.72/5 ★

Read Reviews (4391)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)

Software Failure Risk Guidance

?

for Skype

Overall Risk Meter

Low Medium High

Top Failure Risks for Skype

Vendor Profile Details

Company Name

Microsoft

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO