Skype Overview

Skype allows free video calls, messaging, and affordable international calls. Instant online video calls can be created with one click, no download needed.

Use Cases

Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using Skype.

Other use cases:

  • Communication Management
  • Content Management
  • Sales Document Management
  • Contact List Management
  • Helpdesk Management
  • Attendee Engagement
  • Event Onboarding
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Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Skype.

Other priorities:

  • Enhance Customer Relationships
  • Reach Global Target Audience
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Business
  • Launch New Products
  • Customizable Branding
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Event ROI
  • Improve Navigation
  • Improve Consistency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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Skype Use-Cases and Business Priorities: Customer Satisfaction Data

Skype works with different mediums / channels such as Video. Offline. Chat etc.

Skype's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Skype support capabilities include AI Powered, Chat Support, Phone Support, etc. also Skype analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Skype call for business is good for meetings with ability to record calls...." Peer review by Shaliya S, DevOps Engineer, Information Technology and Services

Skype, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skype

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Skype is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Skype Use Cases

What benefits does Skype offer for Collaboration?

Why is Skype the best choice for Conference Call Management?

How efficiently Does Skype manage your Sales Call Management?

What solutions does Skype provide for Communication Management?

How can Skype optimize your Content Management Workflow?

71+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Skype solved their Webinar and Conferencing needs. Cuspera uses 57298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Frequently Asked Questions(FAQ)

for Skype

What is Skype?

Skype is software that enables conversations. It works on mobile, PC, Xbox, and Alexa and is designed for both one-on-one and group conversations. It helps to communicate with others and exchange ideas using Skype messaging and HD audio and video calling.

Skype helps to have meetings and collaborate on amazing projects with the team, tell a tale or celebrate a birthday with friends and family, and work with a teacher to pick up a new skill or passion. Skype is free to use, and it allows one to communicate with groups of up to 100 people via voice and video calls.

Skype is already in use by millions of people to do all sorts of things together.

What is Skype used for?

Skype is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Sales Call Management .

What are the top features of Skype?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Skype.

Who uses Skype?

Skype is used by Information Technology And Services, Computer Software and Education among other industries.

What are Skype alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Skype.

Where is Skype located?

Skype is headquartered at Redmond, WA.
lightning

Peers used Skype for collaboration and conference call management

Skype Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)

Software Failure Risk Guidance

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for Skype

Overall Risk Meter

Low Medium High

Top Failure Risks for Skype

Microsoft Corporation News

Product

Microsoft commits to Google's interoperability protocol for AI agents - CIO Dive

Microsoft has joined Google's Agent2Agent (A2A) interoperability standards, collaborating with over 50 technology leaders to advance open AI agent protocols. Microsoft will soon launch a public preview of Agent2Agent in Foundry and Copilot Studio, enabling enterprise users to build multi-agent workflows across Azure AI and partner tools.

Financial

What Microsoft's Q3 Showed About Tariffs, Cloud, AI, Partners: Analysis - CRN

Microsoft reported Q3 2025 revenue of $70 billion, a 15% year-over-year increase, surpassing expectations. The company highlighted sustained demand for AI and cloud products, ongoing partner program improvements, and acknowledged macroeconomic uncertainty, particularly regarding tariffs and future outlook.

Company

Microsoft announces new European digital commitments

Microsoft has announced new digital commitments in Europe, including expanded datacenter operations across 16 countries and a Digital Resilience Commitment. These initiatives aim to strengthen digital infrastructure, support data security, and enhance technology access for European businesses and communities.

Customer

Organisations receive 304 per cent ROI with Microsoft Azure Arc - Technology Record

Microsoft Azure Arc has delivered a 304% return on investment for organizations, according to a Forrester study. La Liga uses Azure Arc to enhance security for both in-person matches and digital environments. The study also reports a 30% improvement in IT operations and a 50% reduction in security risks with Azure Arc.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO