Veeva CRM: Use-Cases, Insights and Reviews | 2025 Cuspera

4.07 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Multichannel CRM

App Partner

Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

Event Management
Collaboration
Content Management
Social Media Analytics
Relationship Management
Coaching
Sales Review & Feedback

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

Scale Best Practices
Enter New Markets Internationally Or Locally
Launch New Products
Establish Thought Leadership

See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Online CRM with order management, Chatter collaboration, Concur integration, and mobile support for the life sciences industry...." Peer review from Veeva

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

Pharmaceuticals
Marketing and Advertising

Popular in

Small Business
Large Enterprise
Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

How can Veeva CRM optimize your Engagement Management Workflow?

How does Veeva CRM facilitate Workflow Management?

How can Veeva CRM enhance your Sending & Publishing Communications process?

How does Veeva CRM facilitate Event Management?

What benefits does Veeva CRM offer for Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Veeva signals continued CRM strength with 115 Vault CRM customers and robust Crossix growth

Veeva Systems reports strong performance with 115 customers using its Vault CRM platform, highlighting robust growth in its Crossix analytics solutions. This underscores Veeva's continued influence i...n the life sciences sector, enhancing customer engagement and data-driven decision-making.

Bristol Myers Squibb Adopts Veeva Systems Inc. (VEEV)s Veeva Vault CRM, Boosting Market Confidence - Yahoo Finance

Bristol Myers Squibb has adopted Veeva Systems' Veeva Vault CRM, reinforcing Veeva's strong position in the life sciences sector. This adoption highlights Veeva's influence in cloud-based solutions f...or healthcare, enhancing market confidence. Veeva continues to expand its offerings with AI capabilities, aiming to lead in digital transformation for pharmaceutical and biotechnology clients.

Gilead Sciences Commits To Veeva Systems (VEEV) For Vault CRM Suite

Gilead Sciences has committed to using Veeva Systems' Vault CRM, enhancing Veeva's presence in pharmaceutical CRM through advanced AI technology. This collaboration is expected to drive product adopt...ion and revenue growth, aligning with Veeva's strategy to resolve interoperability challenges and expand margins.

Sanofi - Pharmaceuticals

Sanofi used Veeva Vault Quality to improve efficiency and support growth. The platform helped streamline quality processes. Sanofi gained better control and visibility over quality data. This led to ...faster decision-making and improved compliance. The solution supported Sanofi's global operations in the pharmaceuticals industry.

Genentech - Pharmaceuticals

Veeva Link helped Genentech improve customer experience by providing deep KOL insights. Genentech used Veeva's data platform to better understand key opinion leaders. This allowed for more targeted e...ngagement and streamlined communication. The solution led to a seamless experience for their customers. Genentech gained valuable insights to support their business goals.

Cerevel - Pharmaceuticals

Veeva Study Training helped Cerevel move away from spreadsheets for study training. Cerevel used the platform to automate and streamline training processes. This improved compliance and reduced manua...l work. The solution made it easier to manage training for clinical trials. Cerevel saw better efficiency in their operations. The platform supported their pharmaceutical research needs.

Supercharge Your CRM with Veeva OpenData

Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.25/5 ★ Read Reviews (4)
Analytics	4.74/5 ★ Read Reviews (35)
Custom Reports	4.59/5 ★ Read Reviews (30)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.25/5 ★ Read Reviews (4)
Analytics	4.74/5 ★ Read Reviews (35)
Custom Reports	4.59/5 ★ Read Reviews (30)

Veeva CRM Integrations

Veeva CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.67/5 ★

Read Reviews (20)

Data Import

4.51/5 ★

Read Reviews (29)

Few API Integrations for Veeva CRM

Software Failure Risk Guidance

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Executive 17/11/2025

Veeva Systems Announces Chief Accounting Officer Resignation - TipRanks.com

Kristine Diamond, Veeva Systems' Chief Accounting Officer, will resign on December 11, 2025. Brian Van Wagener, the CFO, will temporarily assume her role until a successor is appointed.

Product 14/11/2025

Veeva Expands Basics Suite as Over 100 Biotechs Adopt Platform for Scalable Growth

Veeva Systems has expanded its Basics Suite, a platform designed to support scalable growth, which has been adopted by over 100 biotech companies. This expansion aims to enhance the platform's capabilities, providing biotech firms with improved tools for growth and scalability.

Product 03/11/2025

Veeva Batch Release | Batch Release Software for Biopharma

Veeva Systems has introduced the Veeva Batch Release, an end-to-end software solution for the biopharma industry. This tool automates the aggregation, review, and traceability of batch-related data, integrating with systems like QMS, LIMS, ERP, and RIM. It aims to accelerate GMP release and market-ship decisions, enhancing efficiency and accuracy while reducing costs.

Financial 30/10/2025

Veeva to Release Fiscal 2026 Third Quarter Results on November 20, 2025 - Barchart.com

Veeva Systems will announce its fiscal 2026 third quarter results on November 20, 2025, after market close. A conference call and webcast will follow at 2:00 p.m. PT to discuss the financial outcomes.

More Veeva CRM News...

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE