Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This also gives management access to up-to-date customer information for complete visibility of all customer interactions with reps in the field...." Peer review by Yann G., CEO, Pharmaceuticals

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What Are the key features of Veeva CRM for Engagement Management?

What Are the key features of Veeva CRM for Workflow Management?

What benefits does Veeva CRM offer for Sending & Publishing Communications?

What benefits does Veeva CRM offer for Event Management?

How does Veeva CRM facilitate Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

CASE STUDY Fortrea

Veeva Study Startup helped Fortrea reduce manual processes in clinical trial management. Fortrea used the solution to speed up site activation and improve efficiency. The platform automated key steps... and reduced paperwork. This led to smoother operations and less time spent on manual tasks. Fortrea saw better results in their clinical studies with Veeva Study Startup.

Research

CASE STUDY Tilda Research

Veeva SiteVault helped Tilda Research speed up study activation. The platform cut administrative work in half. Tilda Research used Veeva SiteVault to manage clinical study documents. This made their ...work faster and easier. The solution improved efficiency for the research team.

Pharmaceuticals

CASE STUDY Novo Nordisk

Vault CRM helped Novo Nordisk drive innovation and flexibility. The company adopted Vault CRM to improve its business processes. Novo Nordisk wanted a solution that could adapt to changing needs. Wit...h Vault CRM, they gained more flexibility in their operations. The new system supported their focus on innovation. This helped Novo Nordisk stay competitive in the pharmaceutical industry.

Pharmaceuticals

CASE STUDY AstraZeneca

Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This improved their clinical trial process. AstraZeneca optimized workflo...ws and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.

Pharmaceuticals

CASE STUDY Cerevel

Veeva Development Cloud helped Cerevel improve cross-departmental compliance. Cerevel used Veeva's platform to manage clinical, regulatory, and quality processes. The solution made it easier for team...s to work together. Cerevel saw better compliance and smoother operations across departments.

Pharmaceuticals

CASE STUDY Heron Therapeutics

Veeva CTMS helped Heron Therapeutics manage clinical trials more efficiently. The company used the modern clinical trial management system to streamline operations. This improved their ability to tra...ck and manage studies. Heron Therapeutics benefited from faster processes and better oversight. The solution made clinical trial management easier and more organized.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Veeva CRM Integrations

Veeva CRM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.67/5 ★

Read Reviews (20)
Data Import

4.51/5 ★

Read Reviews (29)

Few API Integrations for Veeva CRM

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Product

Streamline PSMF Management
and Gain Global Visibility

Jama Software highlights the benefits of using Jama Connect for medical device postmarket surveillance. The platform offers a full lifecycle approach, ensuring continuous updates to product requirements and risks. It enhances risk management, modernizes change management, and provides seamless transition from development to surveillance, improving safety and effectiveness of medical devices.

Customer

Veeva's Vault CRM rollout at GSK a "key milestone" for the company, says Raymond James.

Veeva Systems has successfully implemented its Vault CRM across GSK's European operations, marking a significant milestone. This deployment underscores Veeva's leadership in AI-driven solutions for the life sciences sector, with GSK's choice highlighting Veeva's competitive edge over Salesforce. The rollout was completed on time and on budget, demonstrating Veeva's capability in large-scale deployments.

Partnership

IQVIA, Veeva Announce Long-term Clinical and Commercial Partnerships; Resolve of All Disputes

IQVIA and Veeva Systems have announced long-term global clinical and commercial partnerships, resolving all legal disputes. The collaboration allows seamless integration of their software, data, and services, enhancing customer experiences in master data management, analytics, and clinical trials. IQVIA joins Veeva's partner programs to support customer integrations, aiming to accelerate clinical development and improve market access.

Product

Modular Content Features Brief

Veeva Systems introduces a modular content feature within Veeva PromoMats, designed to accelerate the creation of compliant commercial content for life sciences. This feature allows marketers to assemble content from pre-approved modules, enhancing speed and efficiency. The approach reportedly increases content reuse by 30-50% and reduces creation costs by 20%, with a 50% increase in speed to market.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE