Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I like to have the documents section with everything that is on your workflow, as I sometimes don't read the email notifications. ...." Peer review by Verified Reviewer, Pharmaceuticals

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

How does Veeva CRM address your Engagement Management Challenges?

What solutions does Veeva CRM provide for Workflow Management?

What makes Veeva CRM ideal for Sending & Publishing Communications?

How can Veeva CRM enhance your Event Management process?

What benefits does Veeva CRM offer for Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Veeva Systems Adoption Grows As Valuation Screens Undervalued Versus Targets - simplywall.st

Veeva Systems is expanding its influence in the life sciences sector as BioDlink adopts Veeva QMS for quality management, and major biopharmaceutical firms standardize on Veeva Link Key People for st...akeholder engagement. These deployments underscore Veeva's role in supporting compliance and digital workflows in global pharma operations, enhancing its integration into critical industry processes.

 

bioMrieux Cuts Change Management Tracking Time in Half with Veeva RIM

bioMrieux implemented Veeva Vault RIM to streamline its global regulatory affairs, cutting change management tracking time by 50%. The rapid 10-month deployment replaced outdated systems, enhancing d...ata consistency and regulatory visibility. The project involved 25 team members and resulted in high user satisfaction and significant time savings.

 

Novo Nordisk International Operations Commits to Veeva Vault CRM - Yonhap News Agency

Novo Nordisk's International Operations has committed to using Veeva Vault CRM, enhancing their commercial capabilities with agentic AI. This move expands the strategic partnership between Veeva Syst...ems and Novo Nordisk, aiming to improve commercial execution and support the delivery of breakthrough medicines.

Bayer - Pharmaceuticals

Bayer uses Veeva Site Connect to improve trial collaboration. The solution offers faster start-up times and better visibility. Bayer collaborates with Skylight Health Research to simplify processes. ...The focus is on standardizing trial collaboration.

Daiichi Sankyo - Pharmaceuticals

Daiichi Sankyo uses Veeva solutions to improve regulatory operations. They connect registrations, submissions, archive, and publishing on the Vault Platform. This helps streamline their processes. Th...e VP of Regulatory Operations highlights the benefits of capturing data through the authoring process.

AstraZeneca - Pharmaceuticals

Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This improved their clinical trial process. AstraZeneca optimized workflo...ws and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.

Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Financial

Veeva to Release Fiscal 2026 Fourth Quarter and Full Year Results on March 4, 2026

Veeva Systems will announce its fiscal 2026 fourth quarter and full year financial results on March 4, 2026. The company will host a conference call and webcast to discuss these results.

Product

Simplify Sponsor Site Collaboration

Veeva Systems introduces an automated training workflow to enhance collaboration between sponsors and site teams. This solution streamlines training processes, reduces redundant tasks, and eliminates manual data entry, ensuring site staff receive role-specific training.

Product

Veeva Announces eSource Application for Research Sites to Eliminate Paper and Streamline Clinical Trial Data Flow - Software - Zinc Ahead Ltd | Veeva Systems

Veeva Systems has announced the launch of Veeva eSource, a new application designed to enhance clinical trial data management by eliminating paper processes and integrating Electronic Health Records (EHR) with Electronic Data Capture (EDC) systems. This innovation aims to improve data quality and streamline clinical trials by automating data flow and reducing manual data entry, ultimately benefiting research sites and sponsors.

Product

Veeva Announces eSource Application for Research Sites to Eliminate Paper and Streamline Clinical Trial Data Flow

Veeva Systems has announced Veeva eSource, a new application within the Veeva SiteVault platform, designed to eliminate paper use and streamline clinical trial data flow through EDC integration and EHR to EDC transfer. This innovation aims to enhance data quality and efficiency for research sites, with early adopter availability planned for the second half of 2026.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE