Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...With Veeva CRMs Event Management tool, users can create events, gain approvals, manage budgets and collaborate with vendors...." Peer review

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

How does Veeva CRM facilitate Engagement Management?

How does Veeva CRM facilitate Workflow Management?

How can Veeva CRM optimize your Sending & Publishing Communications Workflow?

How does Veeva CRM address your Event Management Challenges?

How can Veeva CRM optimize your Collaboration Workflow?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Veeva CRM case study
Pharmaceuticals
Pharmaceuticals
CASE STUDY Eli Lilly

Eli Lilly increased its Vault user base from 300 to ~5,000 in two years and boosted submission output by 50% in one year using an agile approach.

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Veeva CRM case study
Medical Devices
Medical Devices
CASE STUDY Alcon

Alcon improved operational efficiency and reduced time-to-market by using Veeva Vault, benefiting from streamlined processes and enhanced feature utilization.

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Veeva CRM case study
Pharmaceuticals
Pharmaceuticals
CASE STUDY Amgen

Amgen enhanced regulatory operations with Veeva Vault RIM, achieving global process visibility and streamlined submissions, involving 200 experts for successful implementation by late 2020.

Read More

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Veeva Systems Introduces Medical CRM to Improve Key Opinion Leader Engagement and Ensure Lasting Relationships

Veeva Systems launched Veeva Medical CRM, a cloud-based platform designed to help medical science liaisons engage key opinion leaders more effectively by providing tailored information and multichannel engagement tools, enhancing scientific interactions throughout the drug lifecycle.

01/05/2025 - source

Veeva Widely Recognized for Leadership and Innovation in Support of Customers and Employees

Veeva Systems has received multiple awards for innovation, leadership, and its 'Work Anywhere' policy, including recognition from Inc. Magazine, Fortune, Forbes, and the Boston Business Journal, highlighting its status as a top company for remote jobs and corporate leadership.

01/05/2025 - source

Veeva OpenData Partner Ecosystem Expands to Include More Than 100 Companies

Veeva Systems announced its OpenData Partner Ecosystem now includes over 100 data, technology, and service providers, enabling life sciences organizations to leverage Veeva OpenData for improved customer data integration, field productivity, and commercial engagement.

01/05/2025 - source

Veeva Systems Inc. Feeds

Veeva to Release Fiscal 2026 First Quarter Results on May 28, 2025 | Morningstar

Veeva Systems will announce its fiscal 2026 first quarter financial results on May 28, 2025.

06/05/2025 - source

Solid Earnings Reflect Veeva Systems' (NYSE:VEEV) Strength As A Business

Veeva Systems reported strong earnings, highlighting the company's business strength.

12/03/2025 - source

Veeva Systems (NYSE:VEEV) Announces Tina Hunt's Retirement From Board Before 2025 ...

Veeva Systems announced that Tina Hunt will retire from the board before the 2025 shareholders meeting.

12/03/2025 - source

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE