Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This also gives management access to up-to-date customer information for complete visibility of all customer interactions with reps in the field...." Peer review by Yann G., CEO, Pharmaceuticals

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What solutions does Veeva CRM provide for Engagement Management?

What Are the key features of Veeva CRM for Workflow Management?

Why is Veeva CRM the best choice for Sending & Publishing Communications?

How does Veeva CRM facilitate Event Management?

How efficiently Does Veeva CRM manage your Collaboration?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Pharmaceuticals

CASE STUDY Merck

Merck uses Veeva's unified platform to streamline pharmacovigilance processes. This integration helps them innovate and evaluate their business holistically. The platform connects safety, clinical, a...nd quality systems.

Pharmaceuticals

CASE STUDY Novo Nordisk

Novo Nordisk adopted Veeva Vault CRM for its innovative technology and flexibility. The company is a large biopharma based in New Jersey. They chose Veeva to support their growth and expansion. Frank... Armenante, Director of Field Systems, highlighted the importance of innovation and flexibility in their decision.

Pharmaceuticals

CASE STUDY Cerevel

Veeva Development Cloud helped Cerevel improve cross-departmental compliance. Cerevel used Veeva's platform to manage clinical, regulatory, and quality processes. The solution made it easier for team...s to work together. Cerevel saw better compliance and smoother operations across departments.

Research

CASE STUDY Tilda Research

Veeva SiteVault helped Tilda Research speed up study activation. The platform cut administrative work in half. Tilda Research used Veeva SiteVault to manage clinical study documents. This made their ...work faster and easier. The solution improved efficiency for the research team.

Pharmaceuticals

CASE STUDY Heron Therapeutics

Veeva CTMS helped Heron Therapeutics manage clinical trials more efficiently. The company used the modern clinical trial management system to streamline operations. This improved their ability to tra...ck and manage studies. Heron Therapeutics benefited from faster processes and better oversight. The solution made clinical trial management easier and more organized.

Pharmaceuticals

CASE STUDY Novo Nordisk

Vault CRM helped Novo Nordisk drive innovation and flexibility. The company adopted Vault CRM to improve its business processes. Novo Nordisk wanted a solution that could adapt to changing needs. Wit...h Vault CRM, they gained more flexibility in their operations. The new system supported their focus on innovation. This helped Novo Nordisk stay competitive in the pharmaceutical industry.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Customer

Customer Story: Modernizing Manufacturing Operations by Unifying Quality Systems

Resilience, a biopharmaceutical company, partnered with Veeva Systems to unify and modernize its manufacturing quality systems using Veeva's cloud platform. The integration consolidates quality assurance, training, and validation management, improving data visibility, compliance, and audit readiness. Predictive analytics accelerate risk mitigation and batch release, supporting faster delivery of treatments and operational efficiency in regulated manufacturing environments.

Customer

Grnenthal Advances Global Regulatory Information Management and Operations with Veeva - Financial Times

Grnenthal selected Veeva Systems to enhance its global regulatory information management and operations. By adopting Veevas cloud-based solutions, Grnenthal aims to streamline regulatory processes and improve compliance across international markets in the life sciences sector.

Customer

Grünenthal Advances Global Regulatory Information Management and Operations with Veeva

Grnenthal has selected Veeva Vault RIM to streamline its global regulatory information management and operations. The pharmaceutical company will use Veeva's cloud-based solution to enhance compliance, improve process efficiency, and centralize regulatory data across markets.

Customer

Advanced Clinical

Advanced Clinical, a global contract research organization, implemented Veeva Vault Quality Suite to modernize its quality management. This deployment cut paper-based documentation by 95%, streamlined training management, and accelerated access to audit and quality data. The move supports Advanced Clinicals expansion and strengthens compliance and operational efficiency in clinical trial management.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE