Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Katya B.

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

What makes Veeva CRM ideal for Engagement Management?

How can Veeva CRM enhance your Workflow Management process?

How does Veeva CRM facilitate Sending & Publishing Communications?

How does Veeva CRM address your Event Management Challenges?

What solutions does Veeva CRM provide for Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Veeva Systems AOP Health Austria California

AOP Health is standardizing on Veeva Vault Platform applications to enhance global growth and streamline operations. This integration connects clinical, quality, and commercial processes, supporting ...AOP Health's mission to deliver therapies for rare diseases. Veeva's cloud solutions will aid AOP Health in improving collaboration and efficiency across its teams.

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AOP Health standardisiert Veeva Industry Cloud for Life Sciences in allen Geschftsbereichen

AOP Health has standardized the use of Veeva Systems' Industry Cloud for Life Sciences across its operations to enhance global growth. By integrating clinical research, development, quality, and comm...ercialization on Veeva's platform, AOP Health aims to streamline operations and accelerate the delivery of critical medications.

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AOP Health Standardizes on Veeva Industry Cloud for Life Sciences Across All Business Areas

AOP Health is standardizing its operations on Veeva's Industry Cloud for Life Sciences, integrating Veeva Vault Platform applications across R&D, quality, commercial, and data functions. This strateg...ic move aims to streamline operations, eliminate silos, and accelerate the delivery of critical medicines, enhancing AOP Health's ability to serve the rare disease and critical care communities.

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Julius Clinical - Pharmaceuticals

Julius Clinical used Veeva Development Cloud to improve sponsor success. The platform helped manage clinical trials and streamline operations. Julius Clinical benefited from faster site payments and ...better data management. The solution supported end-to-end trial management for pharmaceutical research.

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ANI Pharmaceuticals - Pharmaceuticals - Medium

Veeva Compass Patient helped ANI Pharmaceuticals speed up field team insights by 30 days. ANI used daily patient claims data to find new patients and HCPs for rare disease treatment. Veeva CRM delive...red actionable suggestions to the field within 24 hours. The team could act fast with hyper-specific data and schedule calls or emails in the CRM. This approach improved rare disease patient finding and accelerated commercialization.

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Bayer - Pharmaceuticals

Bayer used Veeva Development Cloud to improve collaboration with clinical research sites. The solution helped standardize processes and made information sharing simple. Bayer aimed for faster, more e...fficient clinical trials. The platform supported better teamwork and clear communication. This led to smoother operations and improved trial outcomes.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

M&A

Veeva Systems (VEEV) Announces Acquisition of Ostro

Veeva Systems has acquired Ostro for approximately $100 million. Ostro will operate as an independent unit under CEO Chase Feiger. The acquisition aims to integrate Ostro's brand engagement platform with Veeva's Commercial Cloud applications, enhancing workflows in life sciences. Ostro's AI-led chat experience provides compliant answers to patients and doctors, supporting faster access to accurate information.

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Financial

Veeva Systems (VEEV) Reiterated Confidence in Achieving Its 2030 Financial Targets

Veeva Systems reiterated its confidence in achieving its 2030 financial targets despite competitive pressures in the CRM market, particularly from Salesforce. The company highlighted strong fiscal third-quarter results and issued guidance above market expectations. However, concerns over lower-than-expected Vault CRM customer growth led to a 25% stock sell-off.

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Financial

Veeva Systems' Strong Q4 Results Attract Analyst Attention

Veeva Systems reported strong Q4 results for 2026, surpassing market expectations. Despite a cautious outlook, analysts maintain a positive sentiment, with over 70% holding a bullish view. The company's integrated platform offers a competitive edge, and its guidance reflects customer planning cycles. Analysts have adjusted price targets, citing software multiple compressions, but continue to rate Veeva as a Buy.

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M&A

Veeva Acquires Ostro to Expand AI-Powered Engagement in Life Sciences

Veeva Systems has acquired Ostro, an AI-powered brand engagement platform for the life sciences industry, for approximately $100 million. This acquisition aims to enhance Veeva's Commercial Cloud by integrating Ostro's conversational AI capabilities, enabling pharmaceutical companies to provide real-time, compliant responses to healthcare professionals and patients. The move is expected to strengthen Veeva's position in AI-driven customer engagement and support long-term growth.

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Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

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Financials

PRIVATE