Veeva CRM Overview
Here’s the scoop on Veeva CRM! We've gathered over 341 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Veeva CRM, EventsAIR, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Veeva CRM is right for your needs? Our Cuspera AI engine can evaluate how Veeva CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Veeva CRM supports business activities such as:
- Engagement Management
- Workflow Management
- Sending & Publishing Communications
- Event Management
- Collaboration
Veeva CRM can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, Enter New Markets Internationally Or Locally, Launch New Products, etc. It can help manage these activities if you use E-Mail and Mobile for these needs. As a solution, Veeva CRM's capabilities include Personalization, Recording, and Dashboard.
Veeva CRM was founded in 2007. Pharmaceuticals Vertical is its biggest customer base.
Reviews
"...In the intelligent engagement approach, three stages of the process were identified, going from data through insights to actions...." Veeva Commercial & Medical Summit 2019 key takeaways
Cuspera Reviews
30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Veeva CRM.
Use Cases
Peers recommend Engagement Management , Workflow Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Veeva CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.95/5 ★ |
"...In the intelligent engagement approach, three stages of the process were identified, going from data through insights to actions...." Veeva Commercial & Medical Summit 2019 key takeaways |
| engaging and following up |
4.90/5 ★ |
"...With seamless integration of digital and personal channels, companies extend their reach and engage customers through their channel of choice. ..." OPKO Health Switches to Multichannel Veeva CRM to Drive More Effective Customer Engagement |
| Workflow Management with E-Mail and Mobile |
4.60/5 ★ |
"...I like to have the documents section with everything that is on your workflow, as I sometimes don't read the email notifications. ...." Peer review by Verified Reviewer, Pharmaceuticals |
| Sending & Publishing Communications with E-Mail |
4.33/5 ★ |
"...Once you have your eDetailer or email completed and approved, you can easily distribute it via multiple channels (export to CLM, CRM or publish it as an app). ..." Viseven Veeva content development certified agency |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.95/5 ★ |
"...In the intelligent engagement approach, three stages of the process were identified, going from data through insights to actions...." Veeva Commercial & Medical Summit 2019 key takeaways |
|
| engaging and following up |
4.95/5 ★ |
| Workflow Management with E-Mail and Mobile |
4.60/5 ★ |
"...I like to have the documents section with everything that is on your workflow, as I sometimes don't read the email notifications. ...." Peer review by Verified Reviewer, Pharmaceuticals |
|
| Sending & Publishing Communications with E-Mail |
4.33/5 ★ |
"...Once you have your eDetailer or email completed and approved, you can easily distribute it via multiple channels (export to CLM, CRM or publish it as an app). ..." Viseven Veeva content development certified agency |
|
19+ more Business Use Cases
Our AI advisor, Wyz, harnessed 341 insights from peers and experts to help you assess how these Veeva CRM use cases fit your CRM needs.
Popular Business Setting
for Veeva CRM
Top Industries
- Pharmaceuticals
- Marketing and Advertising
Popular in
- Small Business
- Large Enterprise
- Mid Market
Peers used Veeva CRM to Enhance customer relationships and Increase sales & revenue
Veeva CRM Alternatives
Peer and Expert Opinion on Features
for Veeva CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (7) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (8) |
| Recording | Read Reviews (7) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Veeva CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (20) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (20) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (33) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (30) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (30) |
Software Failure Risk Guidance
?for Veeva CRM
Overall Risk Meter
Top Failure Risks for Veeva CRM
Vendor Profile Details
HQ Location
4280 Hacienda Drive Pleasanton, CA 94588
Employees
1001-5000
Social
Financials
PRIVATE
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