Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Consultant in Information Technology and Services

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

What Are the key features of Veeva CRM for Engagement Management?

What makes Veeva CRM ideal for Workflow Management?

Why is Veeva CRM the best choice for Sending & Publishing Communications?

How does Veeva CRM facilitate Event Management?

What makes Veeva CRM ideal for Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Roche Adopts Veeva Vault CRM and Agentic AI in Global Rollout (NYSE: VEEV) - Stock Titan

Veeva Systems and Roche Pharmaceuticals have expanded their partnership with Roche adopting Veeva Vault CRM across its global pharma organization. This move will incorporate Veeva's AI capabilities, ...including Free Text, Voice, Pre-call, and Media Agents, enhancing personalized healthcare professional interactions. The AI agents are set for release in December 2025.

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Veeva signals continued CRM strength with 115 Vault CRM customers and robust Crossix growth

Veeva Systems reports strong performance with 115 customers using its Vault CRM platform, highlighting robust growth in its Crossix analytics solutions. This underscores Veeva's continued influence i...n the life sciences sector, enhancing customer engagement and data-driven decision-making.

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Veeva Basics Adopted by More Than 100 Emerging Biotechs to Simplify and ...

Veeva Systems announced that over 100 emerging biotech companies have adopted Veeva Basics to streamline operations in clinical, regulatory, and quality sectors. The solution, built on the Vault Plat...form, offers pre-configured applications like Veeva LIMS Basics and PromoMats Basics, set for release in early 2026, to enhance quality control and content management. This adoption highlights Veeva's role in supporting biotech growth with scalable technology solutions.

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Alliance Clinical Research - Hospital & Health Care

Veeva SiteVault helped Alliance Clinical Research save time managing clinical trial documents. The team used Veeva SiteVault Free to digitize study binders and enable remote monitoring. This improved... efficiency for clinical research operations. Staff found the platform easy to use. The solution supported better compliance and faster workflows.

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Comprehensive Cancer Centers of Nevada - Hospital & Health Care - Large

Veeva SiteVault eISF helped Comprehensive Cancer Centers of Nevada move from paper binders to remote site monitoring. The center improved trial oversight and inspection readiness. Staff could access ...documents securely from anywhere. This change made clinical trial management faster and more efficient. The team reported better collaboration and less paperwork.

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Sanofi - Pharmaceuticals

Sanofi used Veeva Vault Quality to improve efficiency and support growth. The platform helped streamline quality processes. Sanofi gained better control and visibility over quality data. This led to ...faster decision-making and improved compliance. The solution supported Sanofi's global operations in the pharmaceuticals industry.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Product

Veeva OpenData Features Brief

Veeva Systems enhances its OpenData product, offering high-quality, integrated customer reference data for improved commercial agility. The product features seamless integration with Vault CRM, fast data change request resolution, and robust compliance data. It supports global availability across 100+ countries, expanding to 115+ in 2024, and includes verified HCP emails as an add-on.

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Product

Veeva Link Key People Features Brief

Veeva Systems introduces Veeva Link Key People, a feature that consolidates comprehensive data on medical and scientific experts to enhance engagement and drive value-driven interactions. It offers deep insights across therapeutic areas, network analysis, and compliance with privacy laws. The feature integrates seamlessly with Veeva products, providing tailored information for medical and commercial teams.

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Partnership

Veeva Announces Expanded Partnership with Roche - Software - Zinc Ahead Ltd | Veeva Systems

Veeva Systems has expanded its partnership with Roche Pharmaceuticals, which will now adopt Veeva Vault CRM. This move aims to enhance Roche's global Pharma operations with AI-enabled CRM capabilities, offering personalized interactions and insights for healthcare professionals. Veeva AI agents, including Free Text Agent and Voice Agent, will be available in December 2025.

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Financial

Veeva Systems (VEEV) Ups Guidance and Highlights AI ProgressIs the ...

Veeva Systems reported strong third-quarter results with revenue of $811.24 million and net income of $236.2 million, surpassing expectations. The company raised its guidance for the fourth quarter and full fiscal year, highlighting significant progress in AI adoption across its product suite. Veeva's AI-driven platforms are enhancing innovation and efficiency for life sciences customers, despite ongoing customer concentration risks.

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Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

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Financials

PRIVATE