Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Katya B.

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What benefits does Veeva CRM offer for Engagement Management?

How can Veeva CRM optimize your Workflow Management Workflow?

What solutions does Veeva CRM provide for Sending & Publishing Communications?

What makes Veeva CRM ideal for Event Management?

How can Veeva CRM enhance your Collaboration process?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

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CASE STUDY Tilda Research

Veeva SiteVault helped Tilda Research speed up study activation. The platform cut administrative work in half. Tilda Research used Veeva SiteVault to manage clinical study documents. This made their ...work faster and easier. The solution improved efficiency for the research team.

NA

CASE STUDY Fortrea

Veeva Study Startup helped Fortrea reduce manual processes in clinical trial management. Fortrea used the solution to speed up site activation and improve efficiency. The platform automated key steps... and reduced paperwork. This led to smoother operations and less time spent on manual tasks. Fortrea saw better results in their clinical studies with Veeva Study Startup.

NA

CASE STUDY Cerevel

Veeva Development Cloud helped Cerevel improve cross-departmental compliance. Cerevel used Veeva's platform to manage clinical, regulatory, and quality processes. The solution made it easier for team...s to work together. Cerevel saw better compliance and smoother operations across departments.

NA

CASE STUDY Novo Nordisk

Vault CRM helped Novo Nordisk drive innovation and flexibility. The company adopted Vault CRM to improve its business processes. Novo Nordisk wanted a solution that could adapt to changing needs. Wit...h Vault CRM, they gained more flexibility in their operations. The new system supported their focus on innovation. This helped Novo Nordisk stay competitive in the pharmaceutical industry.

NA

CASE STUDY AstraZeneca

Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This improved their clinical trial process. AstraZeneca optimized workflo...ws and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.

NA

CASE STUDY Heron Therapeutics

Veeva CTMS helped Heron Therapeutics manage clinical trials more efficiently. The company used the modern clinical trial management system to streamline operations. This improved their ability to tra...ck and manage studies. Heron Therapeutics benefited from faster processes and better oversight. The solution made clinical trial management easier and more organized.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Partnership

Veeva Systems Partners With OpenEvidence To Bring AI Driven Solutions To Healthcare

Veeva Systems and OpenEvidence have formed a long-term partnership to develop Open Vista, an AI platform designed to enhance clinical research and patient care. This collaboration aims to improve patient access to clinical trials, accelerate drug discovery, and enhance the understanding of approved medicines. The first product offerings are expected in 2026.

Product

Veeva QualityDocs Features Brief

Veeva QualityDocs is a cloud-based document management application designed for the life sciences industry, offering secure GxP content management. It provides a single source of truth for document control, enhancing compliance and efficiency. Features include flexible workflows, real-time collaborative authoring, and comprehensive reporting, facilitating audit readiness and improving user adoption.

Partnership

Veeva AI Partner Program

Veeva Systems has launched the Veeva AI Partner Program to enhance the development of GenAI solutions. This initiative integrates AI into the Vault Platform and Veeva Applications, offering advanced technology and support to partners.

Partnership

Veeva CRO Partner Program

Veeva Systems has launched the Veeva CRO Partner Program, which includes a directory of contract research organizations (CROs) that utilize Veeva's technology solutions such as Veeva EDC, Veeva eTMF, and others. This program aims to enhance collaboration and streamline clinical research processes by leveraging Veeva's cloud-based applications across various regions.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE