Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Consultant in Information Technology and Services

Peer review evidence (same sources as the product rating summary)

"...In the intelligent engagement approach, three stages of the process were identified, going from data through insights to actions...." Veeva Commercial & Medical Summit 2019 key takeaways
"...Real-time information delivered within your reps daily workflow, regardless of their mobile device...." Veeva CRM
"...Once you have your eDetailer or email completed and approved, you can easily distribute it via multiple channels (export to CLM, CRM or publish it as an app). ..." Viseven Veeva content development certified agency

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

Why is Veeva CRM the best choice for Engagement Management?

How does Veeva CRM facilitate Workflow Management?

What solutions does Veeva CRM provide for Sending & Publishing Communications?

What solutions does Veeva CRM provide for Event Management?

How does Veeva CRM facilitate Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

IQVIA - Healthcare - Very Large

Veeva Systems (VEEV) Becomes Default Clinical Software Across A Major Research Partner

Durham, USA

IQVIA has adopted Veeva Systems' clinical applications as enterprise standards for its global research operations. This expanded agreement includes Veeva's Clinical Trial Management System, eTMF, Stu...dy Startup, and Site Connect, enhancing Veeva's role in IQVIA's clinical workflows and broadening its reach across contract research and biopharma sectors.

Read on →
 

IQVIA - Healthcare - Very Large

Veeva Systems (VEEV) Could Be 21% Undervalued After IQVIA Expanded Its ...

Durham, USA

IQVIA has expanded its partnership with Veeva Systems by adopting multiple Veeva clinical applications as enterprise standards for its development studies. This move strengthens Veeva's position in t...he healthcare technology sector, highlighting its role in clinical trial management and enterprise standardization.

Read on →
 

IQVIA - Clinical Research - Very Large

IQVIA to Use Veeva Applications in Clinical Development Studies

Durham, USA

IQVIA will use Veeva's applications for clinical development studies, enhancing its capabilities in clinical trial management.

Read on →
 

Inc. - Pharmaceuticals - Medium

San Diego, USA

Veeva Development Cloud helped a San Diego biotech eliminate data reconciliation. The company built a single data foundation for clinical, safety, and regulatory processes. This reduced trial costs b...y 70%. Data now flows through all systems without redundancy. The solution also minimized business and compliance risk.

 

Boehringer Ingelheim - Pharmaceuticals - Large

Ingelheim am Rhein, Germany

Boehringer Ingelheim unified customer data across 100+ countries using Veeva OpenData and Veeva Network. The company replaced fragmented legacy systems with a single, connected data model. This move ...cut total cost of ownership by 30% and project costs by 70% over five years. Teams now have a global, harmonized view, making analytics and AI possible at scale. The new foundation also prepares Boehringer Ingelheim for a smooth transition to Veeva Vault CRM.

 

Recordati - Pharmaceuticals - Large

Milan, Italy

Recordati used Veeva Development Cloud to prepare for a Veeva Vault data migration. They focused on aligning business and IT teams before starting the migration. This helped them share best practices... for data migration in the pharmaceutical industry. The case highlights the importance of teamwork and planning for successful cloud data migration.

Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Product

NC Life Sciences News: Labcorp's $722M Acquisition, IQVIA's Veeva Partnership & More

IQVIA is expanding its partnership with Veeva Systems by standardizing several Veeva applications across its clinical development studies. This integration aims to accelerate trials and enhance collaboration between research sites and sponsors, while maintaining flexibility for customers to choose other technologies.

Financial

Veeva Announces Fiscal 2016 Third Quarter Results

Veeva Systems reported its fiscal 2016 third-quarter results with total revenues of $106.9 million, marking a 28% year-over-year increase. Subscription services revenue rose by 33% to $81.7 million. The company highlighted significant growth in non-CRM offerings, which accounted for over 25% of total revenues. Veeva also announced new Vault products and continued expansion in clinical and regulatory areas.

Financial

Veeva Announces Fiscal 2021 Third Quarter Results

Veeva Systems announced its fiscal 2021 third-quarter results, reporting total revenues of $377.5 million, a 34% increase year-over-year. Subscription services revenues also grew by 34% to $302.9 million. The company highlighted its leadership in digital transformation within life sciences, with significant customer wins and adoption of its Veeva Development Cloud.

Financial

Veeva Announces Fiscal 2014 Third Quarter Results

Veeva Systems announced its fiscal 2014 third quarter results, reporting total revenues of $55 million, a 54% year-over-year increase. Subscription services revenues grew by 95% to $38.9 million. The company highlighted the release of Veeva Network, a cloud-based customer master solution, and its recognition as a CRM leader by IDC Health Insights.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE