Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
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Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Consultant in Information Technology and Services

Veeva CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Veeva CRM Customer wins, Customer success stories, Case studies

What solutions does Veeva CRM provide for Engagement Management?

How does Veeva CRM facilitate Workflow Management?

How can Veeva CRM optimize your Sending & Publishing Communications Workflow?

How does Veeva CRM address your Event Management Challenges?

How does Veeva CRM address your Collaboration Challenges?

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Bristol Myers Squibb Adopts Veeva Systems Inc. (VEEV)s Veeva Vault CRM, Boosting Market Confidence - Yahoo Finance

Bristol Myers Squibb has adopted Veeva Systems' Veeva Vault CRM, reinforcing Veeva's strong position in the life sciences sector. This adoption highlights Veeva's influence in cloud-based solutions f...or healthcare, enhancing market confidence. Veeva continues to expand its offerings with AI capabilities, aiming to lead in digital transformation for pharmaceutical and biotechnology clients.

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Gilead Sciences Commits To Veeva Systems (VEEV) For Vault CRM Suite

Gilead Sciences has committed to using Veeva Systems' Vault CRM, enhancing Veeva's presence in pharmaceutical CRM through advanced AI technology. This collaboration is expected to drive product adopt...ion and revenue growth, aligning with Veeva's strategy to resolve interoperability challenges and expand margins.

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Gilead Sciences adopts Veeva Vault CRM system for customer management. - AInvest

Gilead Sciences has adopted Veeva Systems' Vault CRM platform, enhancing their partnership. This CRM system, featuring advanced AI capabilities like pre-call planning and voice control, aims to impro...ve Gilead's commercial efficiency in the life sciences sector. The implementation aligns with Gilead's strategy to leverage technology for better commercial outcomes.

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Sanofi - Pharmaceuticals

Sanofi used Veeva Vault Quality to improve efficiency and support growth. The platform helped streamline quality processes. Sanofi gained better control and visibility over quality data. This led to ...faster decision-making and improved compliance. The solution supported Sanofi's global operations in the pharmaceuticals industry.

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Genentech - Pharmaceuticals

Veeva Link helped Genentech improve customer experience by providing deep KOL insights. Genentech used Veeva's data platform to better understand key opinion leaders. This allowed for more targeted e...ngagement and streamlined communication. The solution led to a seamless experience for their customers. Genentech gained valuable insights to support their business goals.

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Cerevel - Pharmaceuticals

Veeva Study Training helped Cerevel move away from spreadsheets for study training. Cerevel used the platform to automate and streamline training processes. This improved compliance and reduced manua...l work. The solution made it easier to manage training for clinical trials. Cerevel saw better efficiency in their operations. The platform supported their pharmaceutical research needs.

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Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Product

Veeva Batch Release | Batch Release Software for Biopharma

Veeva Systems has introduced the Veeva Batch Release, an end-to-end software solution for the biopharma industry. This tool automates the aggregation, review, and traceability of batch-related data, integrating with systems like QMS, LIMS, ERP, and RIM. It aims to accelerate GMP release and market-ship decisions, enhancing efficiency and accuracy while reducing costs.

Financial

Veeva to Release Fiscal 2026 Third Quarter Results on November 20, 2025 - Barchart.com

Veeva Systems will announce its fiscal 2026 third quarter results on November 20, 2025, after market close. A conference call and webcast will follow at 2:00 p.m. PT to discuss the financial outcomes.

Product

Veeva Medical Insights Features Brief

Veeva Systems introduces Veeva Medical Insights, a software and services solution designed to streamline the capture, analysis, and sharing of medical insights. The platform uses AI and human curation to tag and categorize insights, enabling faster identification of medical themes and trends. It integrates with CRM systems and offers comprehensive data access, enhancing decision-making for medical, clinical, and commercial stakeholders.

Product

Veeva Development Cloud Features Brief

Veeva Systems introduces the Veeva Development Cloud, a unified platform for clinical, regulatory, and safety applications. This cloud-based solution centralizes data and processes, enhancing efficiency and compliance. Key features include Veeva Connections for seamless data integration, Veeva Clinical Operations for trial management, Veeva Clinical Data for data management, Veeva RIM for regulatory processes, and Veeva Safety for pharmacovigilance.

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

PRIVATE