Veeva CRM Overview

Veeva Vault CRM, the leading life sciences CRM solution, enhances healthcare provider engagement and field team effectiveness. Tailored for the life sciences industry.

Use Cases

Customers recommend Engagement Management, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Veeva CRM.

Other use cases:

  • Event Management
  • Collaboration
  • Content Management
  • Social Media Analytics
  • Relationship Management
  • Coaching
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Veeva CRM.

Other priorities:

  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Veeva CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Veeva CRM works with different mediums / channels such as E-Mail. and Mobile.

Veeva CRM's features include Personalization, Recording, and Dashboard. and Veeva CRM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Veeva CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Think SFDC for pharma: capture sales activities and customer interactions, build reports..." Peer review by Consultant in Information Technology and Services

Veeva CRM, EventsAIR, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Veeva CRM

Top Industries

  • Pharmaceuticals
  • Marketing and Advertising

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Veeva CRM is popular in Pharmaceuticals, and Marketing And Advertising, and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Veeva CRM Use Cases

What Are the key features of Veeva CRM for Engagement Management?

How efficiently Does Veeva CRM manage your Workflow Management?

How does Veeva CRM address your Sending & Publishing Communications Challenges?

How does Veeva CRM address your Event Management Challenges?

How can Veeva CRM optimize your Collaboration Workflow?

19+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well Veeva CRM solved their CRM needs. Cuspera uses 341 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Veeva CRM case study

A biopharmaceutical company
Pharmaceuticals
Pharmaceuticals
CASE STUDY A biopharmaceutical company

The biopharmaceutical company used Veeva Longitudinal Patient Data to analyze patient journeys, improving early intervention and diagnosis for a rare liver disease, ahead of their first product launch.

Read More
Veeva CRM case study

AstraZeneca
Pharmaceuticals
Pharmaceuticals
CASE STUDY AstraZeneca

AstraZeneca saved 30% annually and achieved a 29% ROI by adopting Veeva CRM, improving system flexibility and collaboration.

Read More
Veeva CRM case study

Amgen
Pharmaceuticals
Pharmaceuticals
CASE STUDY Amgen

Amgen enhanced regulatory operations with Veeva Vault RIM, achieving global process visibility and streamlined submissions, involving 200 experts for successful implementation by late 2020.

Read More

Video

Supercharge Your CRM with Veeva OpenData

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Peers used Veeva CRM for engagement management and workflow management

Veeva CRM Competitors

Veeva CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (4)
Analytics

4.74/5 ★

Read Reviews (35)
Custom Reports

4.59/5 ★

Read Reviews (30)

Software Failure Risk Guidance

?

for Veeva CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Veeva CRM

Veeva Systems Inc. News

Daelight Solutions Achieves Veeva Premier Services Partner Level for Veeva Development Cloud

Daelight Solutions has achieved the Veeva Premier Services Partner Level for Veeva Development Cloud, indicating a strong partnership with Veeva Systems.

09/03/2025 - source

Veeva CRM Pulse Enhances Targeting with Brick-Level HCP Data - MarTech Cube

Veeva CRM Pulse improves targeting by using detailed healthcare professional data at the brick level.

09/03/2025 - source

Veeva Direct Data API Now Included with Vault Platform to Enable AI Innovation - WV News

Veeva has included the Direct Data API with its Vault Platform to support AI innovation.

26/02/2025 - source

Veeva Systems Inc. Feeds

Solid Earnings Reflect Veeva Systems' (NYSE:VEEV) Strength As A Business

Veeva Systems reported strong earnings, highlighting the company's business strength.

12/03/2025 - source

Veeva Systems (NYSE:VEEV) Announces Tina Hunt's Retirement From Board Before 2025 ...

Veeva Systems announced that Tina Hunt will retire from the board before the 2025 shareholders meeting.

12/03/2025 - source

Veeva Systems' Earnings Call Highlights Strong Growth and Strategic Wins - TipRanks.com

Veeva Systems' earnings call highlights strong growth and strategic wins.

06/03/2025 - source

Veeva Systems Inc. Profile

Company Name

Veeva Systems Inc.

Company Website

https://www.veeva.com/

Year Founded

2007

HQ Location

4280 Hacienda Drive Pleasanton, CA 94588

Employees

1001-5000

Social

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Financials

PRIVATE