Zoho Mail Overview

Zoho Mail offers features like conditional filters, Streams collaboration, multi-level folders, and tags. Users benefit from an extensive, robust webmail toolset.

Use Cases

Customers recommend Communication Management, Collaboration, Advertisement, as the business use cases that they have been most satisfied with while using Zoho Mail.

Other use cases:

  • Sales Document Management
  • Contact List Management
  • Engaging And Following Up
  • Helpdesk Management
  • Workflow Management
  • Customer Case Management
  • Content Sharing
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Zoho Mail.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
See all business priorities See less business priorities

Zoho Mail Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho Mail works with different mediums / channels such as E-Mail. and Mobile.

Zoho Mail's features include Personalization, Templates, Alerts: Popups & Notifications, etc. and Zoho Mail support capabilities include Email Support, AI Powered, Chat Support, etc. also Zoho Mail analytics capabilities include Analytics, and Custom Reports.

Reviews

"Everything is perfect! UI, ease of navigation, features and functions, reliability, admin control panel, down to the last details. All without ads. Just keep these standards up! Great to see an Indian organisation providing world-class facilities." - Yash M

Zoho Mail, Rejoiner, Moosend, OM3 Email Marketing Platform, CodeTwo Email Signatures for Office 365, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoho Mail

Top Industries

  • Manufacturing
  • Real Estate
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoho Mail is popular in Manufacturing, Real Estate, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoho Mail Use Cases

How does Zoho Mail facilitate Communication Management?

Why is Zoho Mail the best choice for Collaboration?

How can Zoho Mail optimize your Sales Document Management Workflow?

How efficiently Does Zoho Mail manage your Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Zoho Mail solved their Email Marketing needs. Cuspera uses 2920 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoho Mail testimonial

Yash M

MD and Owner

GIPLA

Everything is perfect! UI, ease of navigation, features and functions, reliability, admin control panel, down to the last details. All without ads. Just keep these standards up! Great to see an Indian organisation providing world-class facilities. Testimonial By Yash M
Zoho Mail testimonial

Nguyen Minh Quang

IT Manager

Powercentric

Compared to Gmail, I find Zoho Mail much more convenient. While working, I can open many different mail tabs under one browser tab and get lots of things done at the same time. Moreover, Zoho Mail effectively blocks all types of spams and junk emails, which is one of the things I really like. Testimonial By Nguyen Minh Quang
Zoho Mail testimonial

Neeyati Vanraj Desai

Senior Manager

Viva Groups

There are so many features I enjoy like email sharing, streams, and email recall. But the user interface of Zoho Mail itself is undeniably the thing I enjoy the most. The 'tabs on top' feature in Zoho Mail is quite famous among our employees. We don't have to open multiple tabs to finish multiple t...asks. Everything can be managed with just one tab and you have no idea how much it makes our life easier. And Zoho Mail's support is undeniably good. Whenever we call for assistance, they will be there.

Testimonial By Neeyati Vanraj Desai
CUSTOMERS TESTIMONIALS
Zoho Mail testimonial

Yash M

MD and Owner

GIPLA

Everything is perfect! UI, ease of navigation, features and functions, reliability, admin control panel, down to the last details. All without ads. Just keep these standards up! Great to see an Indian organisation providing world-class facilities. Testimonial By Yash M
Zoho Mail testimonial

Nguyen Minh Quang

IT Manager

Powercentric

Compared to Gmail, I find Zoho Mail much more convenient. While working, I can open many different mail tabs under one browser tab and get lots of things done at the same time. Moreover, Zoho Mail effectively blocks all types of spams and junk emails, which is one of the things I really like. Testimonial By Nguyen Minh Quang
Zoho Mail testimonial

Neeyati Vanraj Desai

Senior Manager

Viva Groups

There are so many features I enjoy like email sharing, streams, and email recall. But the user interface of Zoho Mail itself is undeniably the thing I enjoy the most. The 'tabs on top' feature in Zoho Mail is quite famous among our employees. We don't have to open multiple tabs to finish multiple t...asks. Everything can be managed with just one tab and you have no idea how much it makes our life easier. And Zoho Mail's support is undeniably good. Whenever we call for assistance, they will be there.

Testimonial By Neeyati Vanraj Desai

Case Studies

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Video

How to schedule and send your emails in Zoho Mail

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoho Mail

What is Zoho Mail?

Zoho Mail is an Email marketing software with a robust calendar, tasks, notes, and bookmarks, making it easy to manage daily work. It provides numerous applications to manage mailboxes and users in a comfortable interface and become more productive.

Zoho Mail makes it easy to add many domains, users, and alias addresses under the same company. Manage events directly from the inbox, keeps track of both personal and professional friends, tasks to keep track of the workload, notes to make, and bookmarks to keep track of important web pages. Additionally, it makes it easier to interact with coworkers by simply tagging them in emails, files, and draughts instead of having to bother with email forwarding.

Some of its features are routing, commenting, data recovery, file sharing, real-time chat, shared inboxes, spam blocker, whitelisting and blacklisting and so on.

What is Zoho Mail used for?

Zoho Mail is a Email Marketing Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Communication Management, Collaboration and Advertisement .

What are the top features of Zoho Mail?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Zoho Mail.

Who uses Zoho Mail?

Zoho Mail is used by Manufacturing, Real Estate and Information Technology And Services among other industries.

What are Zoho Mail alternatives?

Where is Zoho Mail located?

Zoho Mail is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.
lightning

Peers used Zoho Mail for communication management and collaboration

Zoho Mail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)

Software Failure Risk Guidance

?

for Zoho Mail

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Mail

Zoho Corporation Pvt. Ltd News

Product

Introducing document delivery and authentication via WhatsApp in Zoho Sign

Zoho introduces WhatsApp integration in Zoho Sign, enabling document delivery and OTP authentication via WhatsApp. This update enhances user experience by offering faster turnaround times, increased trust, and improved security with end-to-end encryption. Users can easily set up the integration through Zoho Sign's interface, linking their WhatsApp Business account for streamlined document workflows.

Product

ManageEngine Introduces DEX Capabilities in Endpoint Central, Advancing Towards Autonomous Endpoint Management

ManageEngine, a division of Zoho Corporation, has introduced digital employee experience (DEX) capabilities to its Endpoint Central platform. This enhancement aims to improve IT teams' ability to proactively resolve endpoint performance issues, thereby enhancing employee productivity and satisfaction. The new features include real-time insights, diagnostics, and automation, and are available as a stand-alone SaaS product or an add-on to Endpoint Central.

Product

Zoho Finance Suite: Powering Belgiums shift to E-Invoicing

Zoho is expanding its Finance Suite to support Belgium's nationwide e-invoicing mandate starting January 2026. The suite, including Zoho Billing, Zoho Books, and Zoho Inventory, will enable Belgian businesses to issue and receive invoices via the Peppol network, ensuring compliance with the BIS 3.0 format. This expansion highlights Zoho's commitment to aiding businesses in Europe with seamless invoicing workflows.

Product

Tuning response time psychology with an integrated solution

Zoho CRM now integrates with Office24by7's cloud telephony solution, enhancing sales efficiency by providing instant lead alerts, auto-dialing, and smart routing. This integration allows sales teams to access full CRM context during calls, improving conversion rates and overall productivity. The solution also offers call analytics and performance insights for better sales management.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE