Zoho Mail Overview

This is a summary of the comprehensive capabilities and benefits of Zoho Mail based on over 2920 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoho Mail, Stripo, lemlist, Elastic Email, NewZapp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoho Mail is right for your needs? Our Cuspera AI engine can evaluate how Zoho Mail fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Mail supports business activities such as:

  • Communication Management
  • Collaboration
  • Advertisement
  • Sales Document Management
  • Contact List Management

Zoho Mail can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, Improve ROI, Improve Brand Engagement, etc. It can help manage these activities if you use E-Mail and Mobile for these needs. As a solution, Zoho Mail's capabilities include Personalization, Templates, Alerts: Popups & Notifications, etc.

Zoho Mail was founded in 1996. Manufacturing Vertical is its biggest customer base.

Reviews

"For small eCommerce businesses like LiteraryBookGifts.com, communication is the key. I rely on Zoho mail daily for all of my internal and external communications. Zoho‘s email server is the portal from which I communicate with thousands of influence...rs and publications worldwide. Zoho’s suite of apps are easy to use and the quality is top notch. Thank you Zoho! " - Melissa Chan

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoho Mail solved their Email Marketing needs. Cuspera uses 2920 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Zoho Mail.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Collaboration , Advertisement , as the business use cases that they have been most satisfied while using Zoho Mail.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with E-Mail

4.02/5 ★

Read Reviews (83)

"...I am able to monitor all 5 mailboxes through a central dashboard which makes us so efficient at managing communication with vendors customers and internal staff. ...."
sending & publishing communications

3.78/5 ★

Read Reviews (65)

"...Zoho Mail is email management software that s perfect if you need one platform to manage everything from hosting to sending your emails...."
tracking & monitoring communications

4.54/5 ★

Read Reviews (11)

"...I love all the features, and it is easy to use, very useful for business, very professional, helps to keep track of all emails and conversations...."
Collaboration with E-Mail

4.85/5 ★

Read Reviews (59)

"...Zoho mail comes with streams which allow you to group mail based on the groups you have withing the company, it also allows easy document collaboration at really affordable...."
Advertisement with E-Mail

4.84/5 ★

Read Reviews (53)

"...Amazing free service with no ads...."
PEER EXPERIENCES
Communication Management with E-Mail

4.02/5 ★

Read Reviews (83)

"...I am able to monitor all 5 mailboxes through a central dashboard which makes us so efficient at managing communication with vendors customers and internal staff. ...." Peer review by Anang M., Owner , Restaurants
sending & publishing communications

4.02/5 ★

Read Reviews (65)

tracking & monitoring communications

4.02/5 ★

Read Reviews (11)

Collaboration with E-Mail

4.85/5 ★

Read Reviews (59)

"...Zoho mail comes with streams which allow you to group mail based on the groups you have withing the company, it also allows easy document collaboration at really affordable...." Peer review by Confidence S, NOC Engineer, Information Technology and Services
Advertisement with E-Mail

4.84/5 ★

Read Reviews (53)

"...Amazing free service with no ads...." Peer review by Alexios G., Internet

35+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2920 insights from peers and experts to help you assess how these Zoho Mail use cases fit your Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Melissa Chan

Founder

LiteraryBookGifts.com

For small eCommerce businesses like LiteraryBookGifts.com, communication is the key. I rely on Zoho mail daily for all of my internal and external communications. Zoho‘s email server is the portal from which I communicate with thousands of influencers and publications worldwide. Zoho’s suite of app...s are easy to use and the quality is top notch. Thank you Zoho!

Testimonial By Melissa Chan

Jason Kimber

Director

Solutions to Success

We have been using Zoho Mail across our entire business for more than 8 years. There are so many things we love about Zoho Mail. Its ease of use, high level of security, awesome features and how seamlessly it integrates with all our other Zoho Apps is pretty impressive. It is the best email system ...on the planet and would highly recommend it to other businesses.

Testimonial By Jason Kimber

Nguyen Minh Quang

IT Manager

Powercentric

Compared to Gmail, I find Zoho Mail much more convenient. While working, I can open many different mail tabs under one browser tab and get lots of things done at the same time. Moreover, Zoho Mail effectively blocks all types of spams and junk emails, which is one of the things I really like. Testimonial By Nguyen Minh Quang
CUSTOMERS TESTIMONIALS

Melissa Chan

Founder

LiteraryBookGifts.com

For small eCommerce businesses like LiteraryBookGifts.com, communication is the key. I rely on Zoho mail daily for all of my internal and external communications. Zoho‘s email server is the portal from which I communicate with thousands of influencers and publications worldwide. Zoho’s suite of app...s are easy to use and the quality is top notch. Thank you Zoho!

Testimonial By Melissa Chan

Jason Kimber

Director

Solutions to Success

We have been using Zoho Mail across our entire business for more than 8 years. There are so many things we love about Zoho Mail. Its ease of use, high level of security, awesome features and how seamlessly it integrates with all our other Zoho Apps is pretty impressive. It is the best email system ...on the planet and would highly recommend it to other businesses.

Testimonial By Jason Kimber

Nguyen Minh Quang

IT Manager

Powercentric

Compared to Gmail, I find Zoho Mail much more convenient. While working, I can open many different mail tabs under one browser tab and get lots of things done at the same time. Moreover, Zoho Mail effectively blocks all types of spams and junk emails, which is one of the things I really like. Testimonial By Nguyen Minh Quang

Case Studies

COMPANY CASE STUDIES
Case Study Viva Groups

How with Zoho Mail, Viva Group was able to achieve all they wanted in an email service.

Read More
Case Study Rambal Limited

Learn about Rambal being at the peak of craftsmanship with Zoho mail.

Read More

Video

How to schedule and send your emails in Zoho Mail

Frequently Asked Questions(FAQ)

for Zoho Mail

What is Zoho Mail?

Zoho Mail is an Email marketing software with a robust calendar, tasks, notes, and bookmarks, making it easy to manage daily work. It provides numerous applications to manage mailboxes and users in a comfortable interface and become more productive.

What is Zoho Mail used for?

Zoho Mail is a Email Marketing Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Communication Management, Collaboration and Advertisement .

What are the top features of Zoho Mail?

Personalization, Templates and Alerts: popups & Notifications are some of the top features of Zoho Mail.

Who uses Zoho Mail?

Zoho Mail is used by Manufacturing, Real Estate and Information Technology And Services among other industries.

What are Zoho Mail alternatives?

Stripo, Lemlist, Elastic Email and NewZapp are popular alternatives for Zoho Mail.

Where is Zoho Mail located?

Zoho Mail is headquartered at 4141 Hacienda Drive, Pleasanton, California 94588, USA.

Popular Business Setting

for Zoho Mail

Top Industries

  • Manufacturing
  • Real Estate
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoho Mail to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Zoho Mail

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.54/5 ★

Read Reviews (109)
Templates

4.13/5 ★

Read Reviews (48)
Alerts: popups & Notifications

2.83/5 ★

Read Reviews (42)
Recording

3.67/5 ★

Read Reviews (29)
Widgets

2.07/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Personalization

4.54/5 ★

Read Reviews (109)
Templates

4.13/5 ★

Read Reviews (48)
Alerts: popups & Notifications

2.83/5 ★

Read Reviews (42)
Recording

3.67/5 ★

Read Reviews (29)
Widgets

2.07/5 ★

Read Reviews (17)

IT and Other Capabilities

for Zoho Mail

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5 ★

Read Reviews (152)
Data Import

3.83/5 ★

Read Reviews (268)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5 ★

Read Reviews (152)
Data Import

3.83/5 ★

Read Reviews (268)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.50/5 ★

Read Reviews (342)
Chat Support

3.55/5 ★

Read Reviews (27)
24/7 Support

3.16/5 ★

Read Reviews (331)
Phone Support

3.01/5 ★

Read Reviews (21)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.50/5 ★

Read Reviews (342)
Chat Support

3.55/5 ★

Read Reviews (27)
24/7 Support

3.16/5 ★

Read Reviews (331)
Phone Support

3.01/5 ★

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.75/5 ★

Read Reviews (2)
Analytics

4.04/5 ★

Read Reviews (14)
Custom Reports

4.02/5 ★

Read Reviews (165)

Software Failure Risk Guidance

?

for Zoho Mail

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoho Mail

Vendor Profile Details

Company Name

Zoho Corporation

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE