PagerDuty Platform Overview
PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.
Use Cases
Customers recommend Advertisement, Collaboration, Competitive Intelligence, as the business use cases that they have been most satisfied with while using PagerDuty Platform.
Business Priorities
Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using PagerDuty Platform.
PagerDuty Platform Use-Cases and Business Priorities: Customer Satisfaction Data
PagerDuty Platform works with different mediums / channels such as Website. Offline. Events etc.
PagerDuty Platform's features include Alerts: Popups & Notifications, Personalization, and Dashboard. and PagerDuty Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also PagerDuty Platform analytics capabilities include Custom Reports, and Analytics.
PagerDuty Platform, Datadeck, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
PagerDuty platform enables swift escalation of major incidents to the right people. Businesses and teams benefit from real-time operations management.
Comprehensive Insights on PagerDuty Platform Use Cases
How efficiently Does PagerDuty Platform manage your Advertisement?
How can PagerDuty Platform enhance your Collaboration process?
What Are the key features of PagerDuty Platform for Competitive Intelligence?
What Are the key features of PagerDuty Platform for Helpdesk Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well PagerDuty Platform solved their Digital Analytics needs. Cuspera uses 464 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Case Studies
CASE STUDY SendGrid
CASE STUDY Cloudflare
CASE STUDY IBM Smarter Workforce
CASE STUDY SendGrid
CASE STUDY Signal Sciences
CASE STUDY Monzo Bank
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PagerDuty Incident Response Demo (Extended)
Peers used PagerDuty Platform for advertisement and collaboration
PagerDuty Platform Competitors
PagerDuty Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
PagerDuty Platform Integrations
PagerDuty Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for PagerDuty Platform
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for PagerDuty Platform
PagerDuty, Inc. News
PagerDuty + Microsoft Build 2025: Transforming critical work with AI and automation by Carrie Lacina
PagerDuty announced new AI agents for its Operations Cloud at Microsoft Build 2025. The Agentic Site Reliability Engineer, Agentic Operations Analyst, and Agentic Scheduler automate incident response, data analysis, and on-call scheduling. These AI-driven features aim to streamline digital operations, reduce risks, and enhance business efficiency for enterprise IT and DevOps teams.
Healthcare and Crisis Teams Harness PagerDuty to Stay Ready and Resilient by Nisha Kadaba
Healthcare and crisis response organizations use PagerDutys real-time operations platform to manage critical incidents, streamline on-call staffing, and accelerate response to emergencies. Hospitals and emergency teams leverage PagerDuty to coordinate resources, automate alerts, and maintain compliance, improving patient care and operational resilience in high-pressure environments.
PagerDuty Renews Strategic Collaboration Agreement (SCA) with AWS to Help Organizations Become More Automated, Operationally Resilient
PagerDuty has renewed its global strategic collaboration agreement with Amazon Web Services (AWS). This partnership will integrate AWS generative AI services into the PagerDuty Operations Cloud, enhancing automated detection and remediation of IT incidents. The extended agreement builds on over ten years of collaboration, supporting organizations in achieving greater operational resilience and automation.
April Wrap-Up: Product Updates Across the PagerDuty Operations Cloud by Aatharsha Jeyachelvan
PagerDuty announced multiple product updates to its Operations Cloud in April, including enhancements to incident management, a unified chat experience for Microsoft Teams and Slack, customizable incident types, and improved service reassignment capabilities to streamline operational workflows.
PagerDuty, Inc. Profile
Company Name
PagerDuty, Inc.
Company Website
https://www.pagerduty.com/HQ Location
San Francisco, CA
Employees
501-1000
Social
Financials
IPO
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