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PagerDuty Platform Product Overview

PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.

How satisfied the customers are with PagerDuty Platform use-cases

PagerDuty Platform Customer Insights, Testimonials and Case Studies

 

Healthcare and Crisis Teams Harness PagerDuty to Stay Ready and Resilient by Nisha Kadaba

Healthcare and crisis response organizations use PagerDutys real-time operations platform to manage critical incidents, streamline on-call staffing, and accelerate response to emergencies. Hospitals ...and emergency teams leverage PagerDuty to coordinate resources, automate alerts, and maintain compliance, improving patient care and operational resilience in high-pressure environments.

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Vodafone - Telecommunications - Very Large

PagerDuty helps Vodafone monitor real-time operations for 18 million customers. Vodafone's engineering teams needed better visibility into their impact. PagerDuty gave them real-time insights. This i...mproved customer experience and operational awareness. Ben Connolly, Head of Digital Engineering, shares how PagerDuty was the right solution.

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TUI - Very Large

PagerDuty Operations Cloud helped TUI improve digital experiences for travelers. TUI used PagerDuty to make IT operations stronger and more efficient. The company wanted to give customers a better on...line journey. PagerDuty supported TUI’s business and technology transformation. TUI now delivers more reliable travel services worldwide.

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Fox Corporation - Media Production

PagerDuty helped Fox Corporation improve digital operations. Fox used PagerDuty to reduce costs and speed up innovation. The solution also helped Fox grow revenue. PagerDuty supported operational int...egrity for this large media company.

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Signal Sciences - Computer Software - Medium

PagerDuty gives Signal Sciences instant visibility into incident status and on-call lists. The security team uses PagerDuty to address security incidents faster and more consistently. PagerDuty helps... reduce manual processes and maintenance effort. Signal Sciences improves operational reliability and agility with PagerDuty. The solution supports better security incident management and response.

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Cloudflare - Information Technology And Services - Large

PagerDuty helped Cloudflare cut mean-time-to-action from minutes to seconds. Cloudflare needed a fast incident response tool to keep its global cloud services stable. The Site Reliability Engineering... team uses PagerDuty to boost infrastructure reliability. This ensures secure, high-performance service for millions of internet assets. PagerDuty supports Cloudflare in delivering a flawless customer experience.

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PagerDuty Incident Response Demo (Extended)

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Peers used PagerDuty Platform for advertisement and collaboration

PagerDuty Platform Competitors

PagerDuty Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (12)
Custom Reports

4.17/5 ★

Read Reviews (31)
Analytics

4.08/5 ★

Read Reviews (52)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (12)
Custom Reports

4.17/5 ★

Read Reviews (31)
Analytics

4.08/5 ★

Read Reviews (52)

PagerDuty Platform Integrations

PagerDuty Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.87/5 ★

Read Reviews (9)
Data Export

3.65/5 ★

Read Reviews (8)

Apptio

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Freshservice

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SolarWinds Service Desk

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Kayako

4.09 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zoom Video Webinar

4.63 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Moxo (formerly Moxtra)

4.04 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for PagerDuty Platform

Basecamp

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ServiceNow

4.09 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Microsoft Power BI

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zoho Projects

4.31 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cyfe Business Dashboard

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for PagerDuty Platform

Overall Risk Meter

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Top Failure Risks for PagerDuty Platform

PagerDuty, Inc. News

Partnership
 

PagerDuty + Guide Integration: Never Schedule an Interview Over an Incident Again by Cristina Dias

PagerDuty has integrated with Guide, an AI-powered interview scheduling platform, to streamline interview scheduling for engineering teams. This integration automatically syncs PagerDuty's on-call schedules with Guide, preventing interviews from being booked during on-call windows. This solution eliminates manual scheduling conflicts, enhances candidate experience, and keeps engineers focused on incident response.

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Executive
 

PagerDuty Appoints Scott Aronson to Board of Directors | PagerDuty

PagerDuty has appointed Scott Aronson, former COO of Cloudera and VMware executive, to its Board of Directors, effective February 9, 2026. Aronson's extensive experience in enterprise operations and technology will support PagerDuty's global growth and expansion of its AI-powered digital operations platform.

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Executive
 

PagerDuty Appoints Scott Aronson to Board of Directors

PagerDuty has appointed Scott Aronson to its Board of Directors, effective February 9, 2026. This move is part of PagerDuty's strategic efforts to enhance its leadership team.

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Executive
 

PagerDuty Appoints Chris Ferro as Chief Legal Officer | PagerDuty

PagerDuty has appointed Chris Ferro as Chief Legal Officer. Ferro, with over 25 years of experience in Silicon Valley tech companies, will oversee legal functions and support PagerDuty's AI-centric operations platform. His role focuses on advancing business objectives while managing legal and regulatory risks.

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PagerDuty, Inc. Profile

Company Name

PagerDuty, Inc.

Company Website

https://www.pagerduty.com/

HQ Location

San Francisco, CA

Employees

501-1000

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Financials

IPO