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PagerDuty Platform Product Overview

PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.

How satisfied the customers are with PagerDuty Platform use-cases

PagerDuty Platform Customer Insights, Testimonials and Case Studies

 

Healthcare and Crisis Teams Harness PagerDuty to Stay Ready and Resilient by Nisha Kadaba

Healthcare and crisis response organizations use PagerDutys real-time operations platform to manage critical incidents, streamline on-call staffing, and accelerate response to emergencies. Hospitals ...and emergency teams leverage PagerDuty to coordinate resources, automate alerts, and maintain compliance, improving patient care and operational resilience in high-pressure environments.

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Vodafone - Telecommunications - Very Large

PagerDuty helps Vodafone monitor real-time operations for 18 million customers. Vodafone's engineering teams needed better visibility into their impact. PagerDuty gave them real-time insights. This i...mproved customer experience and operational awareness. Ben Connolly, Head of Digital Engineering, shares how PagerDuty was the right solution.

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TUI - Very Large

PagerDuty Operations Cloud helped TUI improve digital experiences for travelers. TUI used PagerDuty to make IT operations stronger and more efficient. The company wanted to give customers a better on...line journey. PagerDuty supported TUI’s business and technology transformation. TUI now delivers more reliable travel services worldwide.

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Fox Corporation - Media Production

PagerDuty helped Fox Corporation improve digital operations. Fox used PagerDuty to reduce costs and speed up innovation. The solution also helped Fox grow revenue. PagerDuty supported operational int...egrity for this large media company.

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Signal Sciences - Computer Software - Medium

PagerDuty gives Signal Sciences instant visibility into incident status and on-call lists. The security team uses PagerDuty to address security incidents faster and more consistently. PagerDuty helps... reduce manual processes and maintenance effort. Signal Sciences improves operational reliability and agility with PagerDuty. The solution supports better security incident management and response.

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Cloudflare - Information Technology And Services - Large

PagerDuty helped Cloudflare cut mean-time-to-action from minutes to seconds. Cloudflare needed a fast incident response tool to keep its global cloud services stable. The Site Reliability Engineering... team uses PagerDuty to boost infrastructure reliability. This ensures secure, high-performance service for millions of internet assets. PagerDuty supports Cloudflare in delivering a flawless customer experience.

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PagerDuty Incident Response Demo (Extended)

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Peers used PagerDuty Platform for advertisement and collaboration

PagerDuty Platform Competitors

PagerDuty Platform Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (12)
Custom Reports

4.17/5 ★

Read Reviews (31)
Analytics

4.08/5 ★

Read Reviews (52)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (12)
Custom Reports

4.17/5 ★

Read Reviews (31)
Analytics

4.08/5 ★

Read Reviews (52)

PagerDuty Platform Integrations

PagerDuty Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.87/5 ★

Read Reviews (9)
Data Export

3.65/5 ★

Read Reviews (8)

Apptio

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Freshservice

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

SolarWinds Service Desk

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Kayako

4.09 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Moxo (formerly Moxtra)

4.04 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zoom Phone System

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for PagerDuty Platform

Clover

4.04 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Expensify

4.38 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Cisco Workplace Analytics

3.92 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Slides

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google BigQuery

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for PagerDuty Platform

Overall Risk Meter

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Top Failure Risks for PagerDuty Platform

PagerDuty, Inc. News

Product
 

PD Press Release: PagerDuty Report Reveals Some Organizations Los...

PagerDuty's 2026 State of AI-First Operations Report highlights the financial risks of service disruptions, with some organizations losing over $1 million per hour. The report emphasizes operational resilience as a board-level priority and the role of AI in enhancing digital operations. Survey data from global business leaders shows increased AI adoption, improving resilience and revenue growth.

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Product
 

PagerDuty Report Reveals Some Organizations Lose More than $1 Million ...

PagerDuty's 2026 State of AI-First Operations Report highlights the financial risks of major IT disruptions, with some organizations losing over $1 million per hour. The report emphasizes operational resilience as a board-level priority and notes that AI adoption in digital operations enhances resilience and revenue growth. Survey insights from 1,000 global leaders reveal that 95% recognize the competitive advantage of reducing incidents and speeding recovery.

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Product
 

PagerDuty Expands AI Ecosystem for Autonomous Operations

PagerDuty has expanded its AI integration ecosystem, adding over 30 AI partners to enhance its Operations Cloud Platform. This expansion supports autonomous operations by integrating with AI-native platforms and enterprise SaaS applications. Key integrations include Anthropic/Claude, Cursor, and LangChain, which improve incident resolution and operational workflows, providing developers with enhanced pre-commit risk scoring and automated remediation capabilities.

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Financial
 

PagerDuty Announces Fourth Quarter and Full Year Fiscal 2026 Financial ...

PagerDuty announced its fourth quarter and full year fiscal 2026 financial results, reporting a 2.7% increase in quarterly revenue to $125 million and a 5.4% annual revenue growth to $492.5 million. The company achieved its first full year of GAAP profitability with a net income of $173.9 million. PagerDuty continues to enhance its AI-first operations platform, securing recognition from Gartner and expanding its customer base.

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PagerDuty, Inc. Profile

Company Name

PagerDuty, Inc.

Company Website

https://www.pagerduty.com/

HQ Location

San Francisco, CA

Employees

501-1000

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Financials

IPO