PagerDuty Platform Overview
PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.
Use Cases
Customers recommend Advertisement, Collaboration, Competitive Intelligence, as the business use cases that they have been most satisfied with while using PagerDuty Platform.
Business Priorities
Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using PagerDuty Platform.
PagerDuty Platform Use-Cases and Business Priorities: Customer Satisfaction Data
PagerDuty Platform works with different mediums / channels such as Website. Offline. Events etc.
PagerDuty Platform's features include Alerts: Popups & Notifications, Personalization, and Dashboard. and PagerDuty Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also PagerDuty Platform analytics capabilities include Custom Reports, and Analytics.
PagerDuty Platform, Datadeck, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
PagerDuty platform enables swift escalation of major incidents to the right people. Businesses and teams benefit from real-time operations management.
Comprehensive Insights on PagerDuty Platform Use Cases
Why is PagerDuty Platform the best choice for Advertisement?
What Are the key features of PagerDuty Platform for Collaboration?
How does PagerDuty Platform address your Competitive Intelligence Challenges?
How can PagerDuty Platform enhance your Helpdesk Management process?
11 buyers and buying teams have used Cuspera to assess how well PagerDuty Platform solved their Digital Analytics needs. Cuspera uses 464 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Case Studies
CASE STUDY Signal Sciences
CASE STUDY Fox Corporation
CASE STUDY Cloudflare
CASE STUDY Australian Bank
CASE STUDY Monzo Bank
CASE STUDY IBM Smarter Workforce
Video
PagerDuty Incident Response Demo (Extended)
Peers used PagerDuty Platform for advertisement and collaboration
PagerDuty Platform Competitors
PagerDuty Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
PagerDuty Platform Integrations
PagerDuty Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for PagerDuty Platform
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for PagerDuty Platform
PagerDuty, Inc. News
Salesloft Drift Data Breach: Update to Our Customers by PagerDuty
PagerDuty has been impacted by a security incident involving Salesloft's Drift application, which compromised Salesforce data. The breach exposed customer contact information and potentially sensitive data. PagerDuty has revoked affected API keys and recommends customers rotate their credentials. The company has disabled the Drift integration and is working with security partners to enhance protection.
Its Time to Connect Your Islands of Automation With AI Agents by Marty Jackson
PagerDuty highlights the importance of integrating AI agents to connect isolated automation systems, enhancing incident response efficiency. By leveraging over 15 years of operational data, PagerDuty's AI agents streamline workflows, reduce manual tasks, and enable teams to focus on strategic innovation. This approach aims to overcome the "island effect" in automation, promoting smarter, AI-driven operations.
Automated Diagnostics & Triage: The Fastest Way to Cut Incident Time by Madeline Zemer
PagerDuty introduces automated diagnostics and triage to enhance incident response efficiency. By automating data collection and analysis, the platform reduces the mean time to triage (MTTI), cuts incident resolution times, and minimizes manual overhead. This approach not only improves operational consistency but also alleviates engineer burnout by reducing after-hours work and escalations, ultimately enabling a more sustainable and scalable operations model.
Quarterly Wrap-Up: Product Updates Across the PagerDuty Operations Cloud by Aatharsha Jeyachelvan
PagerDuty has introduced several enhancements to its Operations Cloud, focusing on AI-driven automation and incident management. Key updates include AI agents for proactive incident handling, enhanced integration with Amazon Q, and new incident management features like post-incident reviews and service reassignment. The platform aims to streamline operations, reduce manual intervention, and improve operational resilience.
PagerDuty, Inc. Profile
Company Name
PagerDuty, Inc.
Company Website
https://www.pagerduty.com/HQ Location
San Francisco, CA
Employees
501-1000
Social
Financials
IPO
