PagerDuty Platform Overview
PagerDuty's AI-First Operations Platform enhances business resilience by leveraging agentic AI and automation to transform critical operations. This platform accelerates workflows, enabling organizations to respond swiftly to operational challenges. With over 700 integrations, it supports seamless connectivity across various systems, ensuring a cohesive operational environment. Trusted by over 25,000 companies, PagerDuty empowers businesses to scale operations intelligently and adopt industry-leading practices. The platform's capacity to handle critical work efficiently makes it an essential tool for businesses aiming to optimize their operational processes.
Use Cases
Customers recommend Advertisement, Collaboration, Competitive Intelligence, as the business use cases that they have been most satisfied with while using PagerDuty Platform.
Business Priorities
Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using PagerDuty Platform.
PagerDuty Platform Use-Cases and Business Priorities: Customer Satisfaction Data
PagerDuty Platform works with different mediums / channels such as Website. Offline. Events etc.
PagerDuty Platform's features include Alerts: Popups & Notifications, Personalization, and Dashboard. and PagerDuty Platform support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also PagerDuty Platform analytics capabilities include Custom Reports, and Analytics.
PagerDuty Platform, Datadeck, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
PagerDuty platform enables swift escalation of major incidents to the right people. Businesses and teams benefit from real-time operations management.
Comprehensive Insights on PagerDuty Platform Use Cases
What Are the key features of PagerDuty Platform for Advertisement?
What Are the key features of PagerDuty Platform for Collaboration?
What benefits does PagerDuty Platform offer for Competitive Intelligence?
How can PagerDuty Platform optimize your Helpdesk Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well PagerDuty Platform solved their Digital Analytics needs. Cuspera uses 464 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Case Studies
CASE STUDY Signal Sciences
CASE STUDY Australian Bank
CASE STUDY Monzo Bank
CASE STUDY Fox Corporation
CASE STUDY IBM Smarter Workforce
CASE STUDY Cloudflare
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PagerDuty Incident Response Demo (Extended)
Peers used PagerDuty Platform for advertisement and collaboration
PagerDuty Platform Competitors
PagerDuty Platform Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Custom Reports | Read Reviews (31) |
| Analytics | Read Reviews (52) |
PagerDuty Platform Integrations
PagerDuty Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for PagerDuty Platform
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for PagerDuty Platform
PagerDuty, Inc. News
PagerDuty debuts end-to-end AI agents to automate and accelerate incident management
PagerDuty launched a new suite of AI agents designed to automate and enhance incident management. The suite includes PagerDuty Scribe Agent for transcribing and summarizing communications, PagerDuty Shift Agent for resolving scheduling conflicts, and PagerDuty Insights Agent for proactive issue prevention. Additionally, PagerDuty introduced the Model Context Protocol server to facilitate integration with third-party AI agents, enhancing developer workflows and reducing downtime.
PagerDuty H2 2025 Release: 150+ Customer-Driven Features, AI Agents, and More by David Williams
PagerDuty has launched its H2 2025 release, introducing over 150 customer-driven features, including AI agents and enhanced incident management capabilities. Key updates include flexible scheduling, Shift Agent for managing on-call conflicts, and integrations with tools like Slack and Microsoft Teams. New features like SCIM v2.0 User APIs and OAuth2-supported webhooks enhance security and user management. The release aims to streamline operations and improve automation across the incident management lifecycle.
PagerDuty Announces Second Quarter Fiscal 2026 Financial Results
PagerDuty reported its Q2 fiscal 2026 financial results, showing a 6% revenue increase to $123 million and a 5% ARR growth to $499 million. The company achieved GAAP profitability and announced the appointment of Todd McNabb as Chief Revenue Officer. PagerDuty also received multiple recognitions, including being named AIOps Platform of the Year in the 2025 AI Breakthrough Awards.
Salesloft Drift Data Breach: Update to Our Customers by PagerDuty
PagerDuty has been impacted by a security incident involving Salesloft's Drift application, which compromised Salesforce data. The breach exposed customer contact information and potentially sensitive data. PagerDuty has revoked affected API keys and recommends customers rotate their credentials. The company has disabled the Drift integration and is working with security partners to enhance protection.
PagerDuty, Inc. Profile
Company Name
PagerDuty, Inc.
Company Website
https://www.pagerduty.com/HQ Location
San Francisco, CA
Employees
501-1000
Social
Financials
IPO
