Latest Product Updates and Feature Enhancements on PagerDuty Platform
PagerDuty Report Shows AI-First Operational Resilience Emerging as Key ...
PagerDuty's 2026 State of AI-First Operations Report highlights the growing importance of operational resilience in Australia and New Zealand, driven by AI adoption. The report reveals that 80% of or...ganizations in the region have improved resilience, with AI integration playing a key role. Financial risks from disruptions are significant, prompting increased investment in resilience, especially among high-performing companies.
PD Press Release: PagerDuty Report Reveals Some Organizations Los...
PagerDuty's 2026 State of AI-First Operations Report highlights the financial risks of service disruptions, with some organizations losing over $1 million per hour. The report emphasizes operational ...resilience as a board-level priority and the role of AI in enhancing digital operations. Survey data from global business leaders shows increased AI adoption, improving resilience and revenue growth.
PagerDuty Report Reveals Some Organizations Lose More than $1 Million ...
PagerDuty's 2026 State of AI-First Operations Report highlights the financial risks of major IT disruptions, with some organizations losing over $1 million per hour. The report emphasizes operational... resilience as a board-level priority and notes that AI adoption in digital operations enhances resilience and revenue growth. Survey insights from 1,000 global leaders reveal that 95% recognize the competitive advantage of reducing incidents and speeding recovery.
PagerDuty Launches Next-Generation Operations Cloud Platform with ...
PagerDuty has launched the latest generation of its Operations Cloud platform, enhancing automation, operational intelligence, and incident management. The spring 2026 release aims to improve respons...e times and operational efficiency for organizations managing large-scale cloud infrastructure. New features include enhanced DevOps collaboration, real-time data visibility, and AI-driven operational models, positioning PagerDuty as a leader in digital operations management.
PagerDuty Expands AI Ecosystem for Autonomous Operations
PagerDuty has expanded its AI integration ecosystem, adding over 30 AI partners to enhance its Operations Cloud Platform. This expansion supports autonomous operations by integrating with AI-native p...latforms and enterprise SaaS applications. Key integrations include Anthropic/Claude, Cursor, and LangChain, which improve incident resolution and operational workflows, providing developers with enhanced pre-commit risk scoring and automated remediation capabilities.
PagerDuty Unveils Next Generation of the Operations Cloud Platform with ...
PagerDuty has announced the next generation of its Operations Cloud platform, featuring the SRE Agent as a virtual responder. This update enhances incident management with autonomous detection and di...agnosis, Slack-native workflows, and expanded API integrations. The platform aims to transition enterprises from reactive to autonomous operations, improving digital reliability and resilience. Early access for new features begins in Q2 2026.
PagerDuty Unveils Next Generation of the Operations Cloud Platform with ...
PagerDuty announced the next generation of its Operations Cloud platform, introducing the SRE Agent as a virtual responder. This upgrade enhances incident management by integrating with Slack and lev...eraging AI for autonomous detection and response. Early access to the SRE Agent is available in Q2 2026, with full autonomy expected in H2 2026. The platform aims to improve digital reliability and proactive prevention.
The Path to Autonomous Operations: PagerDuty Spring 26 Release
PagerDuty's Spring 26 Release introduces several AI-driven features to enhance autonomous operations. Key updates include the SRE Agent, a virtual responder for incident management, and expanded inte...grations with Microsoft Teams and Slack. The release also emphasizes API and MCP integrations to prevent incidents and improve developer workflows. These enhancements aim to boost platform reliability and developer productivity.
PagerDuty Expands AI Ecosystem to Supercharge AI Agents and Deliver ...
PagerDuty has expanded its AI integration ecosystem, adding over 30 AI partners across 11 categories. This enhancement boosts the capabilities of its AI platform and PagerDuty Advance agents, enablin...g autonomous operations and improved incident management. New partnerships with Anthropic, Cursor, and LangChain highlight the ecosystem's ability to integrate AI tools into operational workflows, enhancing digital resilience and operational efficiency.
Announcing a forthcoming integration with PagerDuty + Azure AI SRE Agent for faster incident response by Sean Noble
PagerDuty is set to launch an early access integration with Azure AI SRE Agent in December 2025. This collaboration aims to enhance incident response in Azure environments by combining PagerDuty's in...cident management capabilities with Azure's diagnostics. The integration will enable rapid root cause analysis, propose mitigations, and streamline incident updates, ultimately improving efficiency in incident management workflows.
PagerDuty debuts end-to-end AI agents to automate and accelerate incident management
PagerDuty launched a new suite of AI agents designed to automate and enhance incident management. The suite includes PagerDuty Scribe Agent for transcribing and summarizing communications, PagerDuty ...Shift Agent for resolving scheduling conflicts, and PagerDuty Insights Agent for proactive issue prevention. Additionally, PagerDuty introduced the Model Context Protocol server to facilitate integration with third-party AI agents, enhancing developer workflows and reducing downtime.
PagerDuty H2 2025 Release: 150+ Customer-Driven Features, AI Agents, and More by David Williams
PagerDuty has launched its H2 2025 release, introducing over 150 customer-driven features, including AI agents and enhanced incident management capabilities. Key updates include flexible scheduling, ...Shift Agent for managing on-call conflicts, and integrations with tools like Slack and Microsoft Teams. New features like SCIM v2.0 User APIs and OAuth2-supported webhooks enhance security and user management. The release aims to streamline operations and improve automation across the incident management lifecycle.
Its Time to Connect Your Islands of Automation With AI Agents by Marty Jackson
PagerDuty highlights the importance of integrating AI agents to connect isolated automation systems, enhancing incident response efficiency. By leveraging over 15 years of operational data, PagerDuty...'s AI agents streamline workflows, reduce manual tasks, and enable teams to focus on strategic innovation. This approach aims to overcome the "island effect" in automation, promoting smarter, AI-driven operations.
Automated Diagnostics & Triage: The Fastest Way to Cut Incident Time by Madeline Zemer
PagerDuty introduces automated diagnostics and triage to enhance incident response efficiency. By automating data collection and analysis, the platform reduces the mean time to triage (MTTI), cuts in...cident resolution times, and minimizes manual overhead. This approach not only improves operational consistency but also alleviates engineer burnout by reducing after-hours work and escalations, ultimately enabling a more sustainable and scalable operations model.
Quarterly Wrap-Up: Product Updates Across the PagerDuty Operations Cloud by Aatharsha Jeyachelvan
PagerDuty has introduced several enhancements to its Operations Cloud, focusing on AI-driven automation and incident management. Key updates include AI agents for proactive incident handling, enhance...d integration with Amazon Q, and new incident management features like post-incident reviews and service reassignment. The platform aims to streamline operations, reduce manual intervention, and improve operational resilience.
PagerDuty Advance and Amazon Q Business announce General Availability of their AI-powered, chat-first integration by Dbora Camb
PagerDuty and AWS have launched the general availability of their AI-powered integration, combining PagerDuty Advance with Amazon Q Business. The solution delivers a unified, chat-first interface for... incident management, leveraging generative AI to provide real-time insights, streamline operations, and accelerate incident resolution. The integration is now available in the U.S. for organizations seeking enhanced operational resilience.
PagerDuty + Microsoft Build 2025: Transforming critical work with AI and automation by Carrie Lacina
PagerDuty announced new AI agents for its Operations Cloud at Microsoft Build 2025. The Agentic Site Reliability Engineer, Agentic Operations Analyst, and Agentic Scheduler automate incident response..., data analysis, and on-call scheduling. These AI-driven features aim to streamline digital operations, reduce risks, and enhance business efficiency for enterprise IT and DevOps teams.
April Wrap-Up: Product Updates Across the PagerDuty Operations Cloud by Aatharsha Jeyachelvan
PagerDuty announced multiple product updates to its Operations Cloud in April, including enhancements to incident management, a unified chat experience for Microsoft Teams and Slack, customizable inc...ident types, and improved service reassignment capabilities to streamline operational workflows.
Strategic Partnerships and Integrations of PagerDuty Platform
PagerDuty adds 30+ AI partners for autonomous ops
PagerDuty has expanded its ecosystem by adding over 30 AI partners to enhance its autonomous operations capabilities. This move aims to integrate advanced AI technologies into its platform, offering ...improved automation and operational efficiency for its users.
PagerDuty Expands AI Ecosystem to Supercharge AI Agents and Deliver Autonomous Operations
PagerDuty has expanded its AI integration ecosystem, partnering with Anthropic, Cursor, and LangChain to enhance its AI-first operations platform. This expansion includes over 30 AI partners across 1...1 categories, improving autonomous operations and incident management. Key integrations, like the Claude Code plugin and Cursor's operational context tool, aim to streamline workflows and reduce downtime, reinforcing PagerDuty's leadership in AI-driven operations.
PD Press Release: PagerDuty Expands AI Ecosystem to Supercharge A...
PagerDuty has expanded its AI integration ecosystem by forming strategic partnerships with Anthropic, Cursor, and LangChain. This expansion adds over 30 AI partners, enhancing PagerDuty's capabilitie...s in autonomous operations and incident management. The partnerships introduce plugins and integrations that improve operational workflows, risk scoring, and incident resolution, reinforcing PagerDuty's leadership in AI-first operations management.
PagerDuty + Guide Integration: Never Schedule an Interview Over an Incident Again by Cristina Dias
PagerDuty has integrated with Guide, an AI-powered interview scheduling platform, to streamline interview scheduling for engineering teams. This integration automatically syncs PagerDuty's on-call sc...hedules with Guide, preventing interviews from being booked during on-call windows. This solution eliminates manual scheduling conflicts, enhances candidate experience, and keeps engineers focused on incident response.
PagerDuty and Fast Forward Back Nonprofit Innovation in EdTech, Expanding Education Access and Opportunity by Nisha Kadaba
PagerDuty has partnered with Fast Forward to support five tech nonprofits in the EdTech sector. This collaboration aims to enhance educational access through AI and technology. The nonprofits will re...ceive grants, coaching, and access to PagerDuty's platform to scale their missions. This partnership reflects PagerDuty's commitment to using technology for social impact, focusing on education equity and operational resilience.
Cybersecurity challenges and AWS solutions in the AI era
PagerDuty is highlighted as a key AWS partner leveraging Amazon Q Business, Amazon Bedrock, and Amazon SageMaker to enhance incident response automation with AI. This collaboration aims to improve pr...oductivity and automation in security operations, addressing the challenges posed by AI-driven threats.
PagerDuty Renews Strategic Collaboration Agreement (SCA) with AWS to Help Organizations Become More Automated, Operationally Resilient - Business Wire
PagerDuty has renewed its global strategic collaboration agreement with Amazon Web Services (AWS). This extended partnership will integrate AWSs generative AI services into the PagerDuty Operations C...loud, enhancing automated incident detection and remediation for IT operations. The collaboration aims to help over 6,000 joint customers improve operational resilience and accelerate digital operations through advanced AI and automation.
PagerDuty Renews Strategic Collaboration Agreement (SCA) with AWS to Help Organizations Become More Automated, Operationally Resilient
PagerDuty has renewed its global strategic collaboration agreement with Amazon Web Services (AWS). This partnership will integrate AWS generative AI services into the PagerDuty Operations Cloud, enha...ncing automated detection and remediation of IT incidents. The extended agreement builds on over ten years of collaboration, supporting organizations in achieving greater operational resilience and automation.
Funding News and Financial Performance of PagerDuty Platform
PagerDuty Announces Fourth Quarter and Full Year Fiscal 2026 Financial ...
PagerDuty announced its fourth quarter and full year fiscal 2026 financial results, reporting a 2.7% increase in quarterly revenue to $125 million and a 5.4% annual revenue growth to $492.5 million. ...The company achieved its first full year of GAAP profitability with a net income of $173.9 million. PagerDuty continues to enhance its AI-first operations platform, securing recognition from Gartner and expanding its customer base.
PagerDuty posts $493M revenue, first full-year profit
PagerDuty reported $493 million in revenue and achieved its first full-year profit, marking a significant financial milestone for the company.
PagerDuty Announces Fourth Quarter and Full Year Fiscal 2026 Financial ...
PagerDuty reported its financial results for the fourth quarter and full fiscal year 2026, highlighting a 2.7% increase in quarterly revenue to $125 million and a 5.4% rise in annual revenue to $492....5 million. The company achieved GAAP profitability for the full year, with a net income of $173.9 million. PagerDuty's AI-first operations platform continues to drive growth, with significant gains in annual recurring revenue and customer base expansion.
PagerDuty to Report Fourth Quarter and Full Fiscal Year 2026 Results on ...
PagerDuty will announce its fourth-quarter and full fiscal year 2026 financial results on March 12, 2026. The release will be followed by a live Zoom call for analysts and investors.
PagerDuty to Report Third Quarter Fiscal Year 2026 Results on November 25, 2025
PagerDuty will announce its third quarter fiscal year 2026 financial results on November 25, 2025, after market close. The company will host a live Zoom call for analysts and investors to discuss the... results.
PagerDuty Announces Second Quarter Fiscal 2026 Financial Results
PagerDuty reported its Q2 fiscal 2026 financial results, showing a 6% revenue increase to $123 million and a 5% ARR growth to $499 million. The company achieved GAAP profitability and announced the a...ppointment of Todd McNabb as Chief Revenue Officer. PagerDuty also received multiple recognitions, including being named AIOps Platform of the Year in the 2025 AI Breakthrough Awards.
Leadership and Executive Team Updates at PagerDuty Platform
PagerDuty Appoints Scott Aronson to Board of Directors | PagerDuty
PagerDuty has appointed Scott Aronson, former COO of Cloudera and VMware executive, to its Board of Directors, effective February 9, 2026. Aronson's extensive experience in enterprise operations and ...technology will support PagerDuty's global growth and expansion of its AI-powered digital operations platform.
PagerDuty Appoints Scott Aronson to Board of Directors
PagerDuty has appointed Scott Aronson to its Board of Directors, effective February 9, 2026. This move is part of PagerDuty's strategic efforts to enhance its leadership team.
PagerDuty Appoints Chris Ferro as Chief Legal Officer | PagerDuty
PagerDuty has appointed Chris Ferro as Chief Legal Officer. Ferro, with over 25 years of experience in Silicon Valley tech companies, will oversee legal functions and support PagerDuty's AI-centric o...perations platform. His role focuses on advancing business objectives while managing legal and regulatory risks.
WaterWorld - PagerDuty Appoints Chris Ferro as Chief Legal Officer - FinancialContent
PagerDuty has appointed Chris Ferro as Chief Legal Officer. Ferro will lead legal functions, focusing on corporate, compliance, and product matters. With over 25 years of experience, Ferro aims to su...pport PagerDuty's AI-centric operations platform and business growth.
PagerDuty Appoints Chris Ferro as Chief Legal Officer
PagerDuty has appointed Chris Ferro as Chief Legal Officer. Ferro will manage legal functions, focusing on advancing business goals while mitigating risks. With over 25 years of experience in Silicon... Valley tech firms, Ferro aims to enhance PagerDuty's AI-centric operations platform and lead its legal team as a strategic business enabler.
PagerDuty Strengthens Momentum in Asia Pacific Region with Appointment of Callum Eade as Vice President, APAC Sales
PagerDuty has appointed Callum Eade as Vice President of APAC Sales to lead growth in the Asia-Pacific region. Eade, with experience from Citrix, VMware, and UiPath, will focus on expanding the Pager...Duty Operations Cloud and enhancing digital operations management for customers. His leadership aims to drive customer-centric strategies and operational excellence in the region.
Awards, Recognitions, and Industry Achievements of PagerDuty Platform
PagerDuty wins Leader and Outperformer status in 2026 GigaOm Radar for ...
PagerDuty has been recognized as a Leader and Outperformer in the 2026 GigaOm Radar for IT Incident Response Platforms. This marks the fourth consecutive year that PagerDuty has achieved this distinc...tion, highlighting its commitment to improving IT operations by reducing responder fatigue and enhancing incident management. The GigaOm Radar evaluates solutions based on innovation, capabilities, and execution in the incident response field.
PagerDuty Named a Leader and Outperformer in 20...
PagerDuty has been named a Leader and Outperformer in the 2026 GigaOm Radar for IT Incident Response Platforms for the fourth consecutive year. The report highlights PagerDuty's strengths in incident... lifecycle orchestration, collaborative response, and mobile incident operations. The PagerDuty Operations Cloud is recognized for its AI-powered capabilities that automate and orchestrate incident management, enhancing operational response and reducing manual effort.
PagerDuty Named a Leader and Outperformer in the 2025 GigaOm Radar for ...
PagerDuty has been recognized as a Leader and Outperformer in the 2025 GigaOm Radar for AIOps for the fourth consecutive year. The report highlights PagerDuty's advancements in automation, incident i...ntelligence, and workflow orchestration. Key features include strong event correlation, automated remediation, and integration with SIEM and SOAR platforms. Anaplan's implementation of PagerDuty AIOps resulted in significant operational improvements and cost savings.
PagerDuty Named a Leader and Outperformer in the 2025 GigaOm Radar for IT Incident Response Platforms (for the third consecutive year)
PagerDuty Named a Leader and Outperformer in the 2025 GigaOm Radar for IT Incident Response Platforms (for the third consecutive year)
PagerDuty Named a Leader and Outperformer in the 2025 GigaOm Radar for AIOps by Dan Anderson
PagerDuty has been recognized as a Leader and Outperformer in the 2025 GigaOm Radar for AIOps. This accolade highlights PagerDuty's rapid innovation in AI-driven capabilities, including event correla...tion, automated remediation, and incident response. The platform's unique approach integrates AI and automation across existing tools, enhancing operational efficiency without requiring major system overhauls.
Corporate News and Organizational Updates on PagerDuty Platform
Salesloft Drift Data Breach: Update to Our Customers by PagerDuty
PagerDuty has been impacted by a security incident involving Salesloft's Drift application, which compromised Salesforce data. The breach exposed customer contact information and potentially sensitiv...e data. PagerDuty has revoked affected API keys and recommends customers rotate their credentials. The company has disabled the Drift integration and is working with security partners to enhance protection.