Google Analytics Overview

This is a summary of the comprehensive capabilities and benefits of Google Analytics based on over 139168 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Google Analytics, Adobe Analytics, MonsterInsights, Google Analytics 360, Kissmetrics, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Google Analytics is right for your needs? Our Cuspera AI engine can evaluate how Google Analytics fits your specific business needs, industry, and context. Get your personalized assessment report today.

Google Analytics supports business activities such as:

  • Social Media Management
  • Advertisement
  • Engagement Management
  • Campaign Management
  • Communication Management

Google Analytics can help you with many business goals, such as Acquire Customers, Improve ROI, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, etc. It can help manage these activities if you use Social Media and Website for these needs. As a solution, Google Analytics's capabilities include Dashboard, SEO, SEM, etc.

Google Analytics Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Our transition to Google Analytics 4 helped us gain a deeper understanding of our users across web and app. " - Christian Ordaz

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Google Analytics solved their Digital Analytics needs. Cuspera uses 139168 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Google Analytics.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Reduce Bounce
  • Improve Brand Engagement
  • Launch New Products
  • Improve Internal Communications
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Manage Risk
  • Improve Visibility
  • Improve Navigation
  • Shorten Ramp Up Time
  • Increase Average Basket Value
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Advertisement , Engagement Management , as the business use cases that they have been most satisfied while using Google Analytics.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media and Website

3.56/5 ★

Read Reviews (4731)

"...You will miss out on valuable reporting from Analytics if if wait too long to install on your site...."
social media analytics

3.39/5 ★

Read Reviews (3916)

"...I can setup conversions, goals for my website and also analyze which social platform is bringing more users to our site...."
scheduling post to social media

4.75/5 ★

Read Reviews (246)

"...I am finding when is the best time to post on social media to get the most traffic to my site...."
monitoring social media

4.85/5 ★

Read Reviews (219)

"...Tracking of social media ROI (different campaigns all in one single dashboard)...."
engaging on social media

4.96/5 ★

Read Reviews (181)

"...These two tools allow you to schedule all of your social media posts through a single platform...."
managing social media account

4.92/5 ★

Read Reviews (120)

"...Management of graphics and statistics, Vision of unique users of each social account or website to which you want to follow up or establish an analysis of the progress of a marketing strategy Management of graphics and statistics, Vision of unique users of each social account or website to which you want to follow up or establish an analysis of the progress of a marketing strategy..."
Advertisement with Website and Social Media

4.13/5 ★

Read Reviews (4177)

"...It is really helpful in give me a better insight in the traffic (ads) on my company's site...."
Engagement Management with Website

4.79/5 ★

Read Reviews (1790)

"...The data that analytics provides allows us to accurately make business decisions based on how users are interacting with our website...."
engaging and following up

4.82/5 ★

Read Reviews (1111)

"...It gives you an insight into traffic, users, engagement, time on site and much more...."
engaging with scheduling & cadence

1.91/5 ★

Read Reviews (1)

"...Effective monitoring of your marketing performance data requires a regular cadence of asking and then answering the same questions at regular time intervals; at minimum monthly. ..."
PEER EXPERIENCES
Social Media Management with Social Media and Website

3.56/5 ★

Read Reviews (4731)

"...You will miss out on valuable reporting from Analytics if if wait too long to install on your site...." Peer review by Joseph C., Information Technology and Services
social media analytics

3.56/5 ★

Read Reviews (3916)

scheduling post to social media

3.56/5 ★

Read Reviews (246)

monitoring social media

3.56/5 ★

Read Reviews (219)

engaging on social media

3.56/5 ★

Read Reviews (181)

managing social media account

3.56/5 ★

Read Reviews (120)

Advertisement with Website and Social Media

4.13/5 ★

Read Reviews (4177)

"...It is really helpful in give me a better insight in the traffic (ads) on my company's site...." Peer review by Simone V, Simone
Engagement Management with Website

4.79/5 ★

Read Reviews (1790)

"...The data that analytics provides allows us to accurately make business decisions based on how users are interacting with our website...." Peer review by Verified Reviewer, Entertainment
engaging and following up

4.79/5 ★

Read Reviews (1111)

engaging with scheduling & cadence

4.79/5 ★

Read Reviews (1)

89+ more Business Use Cases

Our AI advisor, Wyz, harnessed 139168 insights from peers and experts to help you assess how these Google Analytics use cases fit your Digital Analytics needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Christian Ordaz

Head of Marketing

Claro Shop

Our transition to Google Analytics 4 helped us gain a deeper understanding of our users across web and app. Testimonial By Christian Ordaz

Ashleigh Bunn

Director of Digital Analytics

American Cancer Society

The insights we’ve gained from Analytics and working with Search Discovery continue to positively influence our business decisions.  Not only are our marketing decisions well-informed, but our digital content is driven by user experience and engagement. We’re looking to the future with enthusia...sm and optimism.

Testimonial By Ashleigh Bunn

Mona Ataya

CEO and Founder

Mumzworld

InfoTrust cleaned up our Analytics account and helped us better capture key data in dashboards, so we could dissect the information that helps us make our business better. It showed us key KPIs to watch for and created automated reports so we could measure and react to these KPIs. Testimonial By Mona Ataya
CUSTOMERS TESTIMONIALS

Christian Ordaz

Head of Marketing

Claro Shop

Our transition to Google Analytics 4 helped us gain a deeper understanding of our users across web and app. Testimonial By Christian Ordaz

Ashleigh Bunn

Director of Digital Analytics

American Cancer Society

The insights we’ve gained from Analytics and working with Search Discovery continue to positively influence our business decisions.  Not only are our marketing decisions well-informed, but our digital content is driven by user experience and engagement. We’re looking to the future with enthusia...sm and optimism.

Testimonial By Ashleigh Bunn

Mona Ataya

CEO and Founder

Mumzworld

InfoTrust cleaned up our Analytics account and helped us better capture key data in dashboards, so we could dissect the information that helps us make our business better. It showed us key KPIs to watch for and created automated reports so we could measure and react to these KPIs. Testimonial By Mona Ataya

Case Studies

COMPANY CASE STUDIES
Case Study Claro Shop

How Claro Shop uses Google Analytics 4 to increase in-app purchases in time for the holiday season

Read More
Case Study McDonald’s Hong Kong

How McDonald’s Hong Kong uses Google Analytics 4 to increase in-app orders by 550%

Read More
Case Study American Cancer Society

How Cancer.org donations rise 5.4% with help from Google Analytics

Read More

Frequently Asked Questions(FAQ)

for Google Analytics

What is Google Analytics?

Google Analytics is a web analytics service that provides tools and solutions to allow businesses to measure advertising ROI, and analyze data from various social networking sites and applications to make business decisions.

What is Google Analytics used for?

Google Analytics is a Digital Analytics Software mainly used by its customers to Acquire Customers and Improve ROI by Social Media Management, Advertisement and Engagement Management .

What are the top features of Google Analytics?

Dashboard, SEO and SEM are some of the top features of Google Analytics.

Who uses Google Analytics?

Google Analytics is used by Marketing And Advertising, Information Technology And Services and Computer Software among other industries.

What are Google Analytics alternatives?

Adobe Analytics, MonsterInsights, Google Analytics 360 and Kissmetrics are popular alternatives for Google Analytics.

Where is Google Analytics located?

Google Analytics is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

Popular Business Setting

for Google Analytics

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Google Analytics to Acquire customers and Improve ROI

Peer and Expert Opinion on Features

for Google Analytics

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.47/5 ★

Read Reviews (3172)
SEO

4.09/5 ★

Read Reviews (2583)
SEM

4.33/5 ★

Read Reviews (1497)
Widgets

2.22/5 ★

Read Reviews (1125)
Personalization

3.31/5 ★

Read Reviews (799)
FEATURES RATINGS AND REVIEWS
Dashboard

3.47/5 ★

Read Reviews (3172)
SEO

4.09/5 ★

Read Reviews (2583)
SEM

4.33/5 ★

Read Reviews (1497)
Widgets

2.22/5 ★

Read Reviews (1125)
Personalization

3.31/5 ★

Read Reviews (799)

IT and Other Capabilities

for Google Analytics

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.43/5 ★

Read Reviews (10942)
Data Export

3.24/5 ★

Read Reviews (4275)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.43/5 ★

Read Reviews (10942)
Data Export

3.24/5 ★

Read Reviews (4275)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.76/5 ★

Read Reviews (383)
Phone Support

3.68/5 ★

Read Reviews (279)
Email Support

3.65/5 ★

Read Reviews (237)
24/7 Support

2.81/5 ★

Read Reviews (2764)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

3.76/5 ★

Read Reviews (383)
Phone Support

3.68/5 ★

Read Reviews (279)
Email Support

3.65/5 ★

Read Reviews (237)
24/7 Support

2.81/5 ★

Read Reviews (2764)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5 ★

Read Reviews (329)
Analytics

3.58/5 ★

Read Reviews (41985)
Custom Reports

3.52/5 ★

Read Reviews (46154)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.32/5 ★

Read Reviews (329)
Analytics

3.58/5 ★

Read Reviews (41985)
Custom Reports

3.52/5 ★

Read Reviews (46154)

Software Failure Risk Guidance

?

for Google Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Google Analytics

Vendor Profile Details

Company Name

Google

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A