ActivTrak™ Overview

ActivTrak empowers teams with productivity insights by analyzing user activity data. Operational compliance is ensured and team productivity is boosted.

Use Cases

Customers recommend Employee Engagement, Coaching, Workforce Productivity Benchmarking, as the business use cases that they have been most satisfied with while using ActivTrak™.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Remote Workforce Management
  • Social Media Analytics
  • Products & Pricelist Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Improve Employee Productivity and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ActivTrak™.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

ActivTrak™ Use-Cases and Business Priorities: Customer Satisfaction Data

ActivTrak™'s features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and ActivTrak™ support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ActivTrak™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak c...ollected showed them that CSRs were opening multiple applications just to service one customer." - Nick Coleman

ActivTrak™, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActivTrak™

Top Industries

  • Information Technology and Services
  • Human Resources
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActivTrak™ is popular in Information Technology And Services, Human Resources, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

ActivTrak™ Customer wins, Customer success stories, Case studies

How efficiently Does ActivTrak™ manage your Employee Engagement?

How can ActivTrak™ enhance your Coaching process?

How does ActivTrak™ facilitate Workforce Productivity Benchmarking?

What makes ActivTrak™ ideal for Collaboration?

What Are the key features of ActivTrak™ for Helpdesk Management?

9 buyers and buying teams have used Cuspera to assess how well ActivTrak™ solved their Employee Monitoring needs. Cuspera uses 4853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Sergeant James Lowe

Deputy IT Officer C&E Yorks ATC

Royal Air Force Air Cadets

The Information Provided Has Been Useful To Provide Feedback To The Project Sponsors And Provide Direction For Continued Development Of Our System, Including Investment Decision Making. Testimonial By Sergeant James Lowe
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Sergeant James Lowe

Deputy IT Officer C&E Yorks ATC

Royal Air Force Air Cadets

The Information Provided Has Been Useful To Provide Feedback To The Project Sponsors And Provide Direction For Continued Development Of Our System, Including Investment Decision Making. Testimonial By Sergeant James Lowe
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
 

ActivTrak Surpasses $50M in Annual Recurring Revenue,Achieving 70% Year-Over-Year Enterprise Growth

ActivTrak achieved a milestone by surpassing $50 million in annual recurring revenue, driven by a 70% year-over-year growth in enterprise deals. The company introduced new features like Essentials Pl...us, AI-Powered Summaries, and Headcount Planning, enhancing workforce analytics and productivity. Notably, Parts ASAP, a customer, reported a 28% productivity increase using ActivTrak's solutions, highlighting the platform's impact.

Read more →

Parts ASAP - Manufacturing

ActivTrak Workforce Analytics helped Parts ASAP improve productivity and efficiency. The company faced challenges after acquiring 18 companies and moving to remote work. ActivTrak provided tools to m...easure productivity, secure data, and optimize technology use. Parts ASAP achieved a 122X ROI, a 42% drop in unproductive time, and gained 12,000 more productive hours each month. The solution delivered $6.82 million in benefits.

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Echo Global Logistics - Transportation/trucking/railroad

Echo Global Logistics used ActivTrak's workforce analytics platform to improve productivity and measure technology success. After 18 acquisitions and a shift to remote work, Echo needed better visibi...lity into workforce activities. They started with a 75-person pilot and expanded to over 2,000 users. ActivTrak helped Echo save $600K in labor, optimize staffing, and build a culture of trust.

Read more →

Leading healthcare company - Healthcare

ActivTrak helped a leading healthcare company improve remote work. The company used ActivTrak's workforce analytics to manage a distributed team of several hundred employees. They faced challenges wi...th headcount, workload balance, and making fast decisions. ActivTrak enabled cost savings by avoiding unnecessary hires. The company improved workload balance and made faster, data-driven decisions.

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FAM Brands - Retail

ActivTrak helped FAM Brands solve order management bottlenecks and improve meeting efficiency. The company used ActivTrak's productivity monitoring tool to track employee digital activity and categor...ize work as productive or unproductive. The Personal Insights dashboard gave employees a clear view of their time spent on focused work, multitasking, and collaboration. Data showed remote employees were more productive, leading FAM Brands to reinforce remote work policies and hire out-of-state talent. Employee well-being also improved as a result.

Read more →

Ship Sticks - Transportation/logistics

ActivTrak helped Ship Sticks improve call center productivity. The company used ActivTrak’s workforce analytics to find workflow bottlenecks. They streamlined technology usage and increased customer ...service representative efficiency. Employee utilization improved across the team. Ship Sticks optimized customer service for better performance.

Read more →

Using Workforce Analytics to Maximize Workplace Efficiency & Productivity (Product Overview)

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Frequently Asked Questions(FAQ)

for ActivTrak™

What is ActivTrak™?

ActivTrak™is a cloud-based workforce productivity and analytics software that collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. It allows businesses to gain insights on and improve employee productivity. It empowers people, increases productivity, reduces risk, and sparks healthy work habits.

It provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency. It delivers visibility into how time is being spent across people, processes and technology, provides managers of remote teams with the insights to guide their team members to success, and monitors employee workflows and resource utilization for productivity and operational compliance.

Some of its features include dashboards for analysis of workforce productivity and operational efficiency, productivity reports, workforce insights, benchmarks and goals, activity classification, application and website usage, alarms, activity logs, integrations, real-time user activity, website blocking, and more.

What is ActivTrak™ used for?

ActivTrak™ is a Employee Monitoring Software mainly used by its customers to Improve Employee Productivity and Scale Best Practices by Employee Engagement, Coaching and Workforce Productivity Benchmarking .

What are the top features of ActivTrak™?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of ActivTrak™.

Who uses ActivTrak™?

ActivTrak™ is used by Information Technology And Services, Human Resources and Entertainment among other industries.

What are ActivTrak™ alternatives?

Rippling, MentorcliQ, Deputy and Berqun are popular alternatives for ActivTrak™.

Where is ActivTrak™ located?

ActivTrak™ is headquartered at 3101 Bee Cave Rd, Austin, Texas 78746, US.
lightning

Peers used ActivTrak™ for Employee engagement and coaching

ActivTrak™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)

Software Failure Risk Guidance

?

for ActivTrak™

Overall Risk Meter

Low Medium High

Top Failure Risks for ActivTrak™

ActivTrak, Inc. News

Awards

ActivTrak CEO Heidi Farris Named Top HR Software Executive of 2025

ActivTrak CEO Heidi Farris has been recognized as a Top HR Software Executive of 2025 by The Software Report. This accolade highlights her leadership in driving ActivTrak's growth in workforce analytics, achieving significant revenue milestones. Farris's strategic vision has positioned ActivTrak as a leader in enterprise software, emphasizing innovation and performance improvement.

Awards

ActivTrak Recognized on the 2025 Fortune Best Workplaces in Technology List

ActivTrak has been named to the 2025 Fortune Best Workplaces in Technology list, ranking No. 44 in the small and medium category. This recognition highlights ActivTrak's positive work environment, with high employee satisfaction in work-life balance and management transparency. The award underscores the company's commitment to fostering a productive and inclusive workplace culture.

Product

ActivTrak Expands Workforce Management Capabilities for Hybrid Work

ActivTrak has enhanced its Workforce Management capabilities to better support hybrid work environments. The new features provide comprehensive insights into workforce activity, combining digital and non-digital data without infringing on privacy. This update allows organizations to optimize workforce utilization, reduce manual oversight, and ensure compliance, addressing the limitations of traditional systems designed for co-located teams.

Product

ActivTrak Productivity Lab: Employees Are More Productive, Working Shorter Days With Increased Efficiency

ActivTrak's Productivity Lab released its 2025 State of the Workplace report, highlighting a 7% shorter workday with a 2% productivity increase. The report, based on data from 218,900 employees across 777 companies, shows a significant rise in AI tool adoption, with 58% of employees using AI. Remote work remains prevalent, with remote workers showing higher productivity.

ActivTrak, Inc. Profile

Company Name

ActivTrak, Inc.

Company Website

https://www.activtrak.com/

HQ Location

3101 Bee Cave Rd, Austin, Texas 78746, US

Employees

11-50

Social

Financials

SERIES B