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ActivTrak™: Use-Cases, Insights and Reviews | 2025 Cuspera

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Workforce analytics and productivity management software providing expert insights

ActivTrak™ Overview

ActivTrak empowers teams with productivity insights by analyzing user activity data. Operational compliance is ensured and team productivity is boosted.

Use Cases

Customers recommend Employee Engagement, Coaching, Workforce Productivity Benchmarking, as the business use cases that they have been most satisfied with while using ActivTrak™.

Other use cases:

Collaboration
Helpdesk Management
Remote Workforce Management
Social Media Analytics
Products & Pricelist Management
Communication Management
Training & Onboarding

See all use cases See less use cases

Business Priorities

Improve Employee Productivity and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ActivTrak™.

Other priorities:

Increase Sales & Revenue
Enhance Customer Relationships
Acquire Customers
Improve Stakeholder Relations
Enter New Markets Internationally Or Locally
Improve Visibility
Improve ROI
Improve Internal Communications
Launch New Products
Improve Digital And Social Presence
Establish Thought Leadership

See all business priorities See less business priorities

ActivTrak™ Use-Cases and Business Priorities: Customer Satisfaction Data

ActivTrak™'s features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and ActivTrak™ support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ActivTrak™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ...ActivTrak also allows us to identify risks which might otherwise be on identifiable given our hybrid organization of both office-based and remote employees." - Adam McGary

ActivTrak™, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActivTrak™

Top Industries

Information Technology and Services
Human Resources
Entertainment

Popular in

Small Business
Mid Market
Enterprise

ActivTrak™ is popular in Information Technology And Services, Human Resources, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ActivTrak™ Use Cases

Why is ActivTrak™ the best choice for Employee Engagement?

Activtrak Employee Engagement features help managers identify employees who are not engaged or experiencing burnout by analyzing their work patterns. The software provides data-driven insights into employee productivity, workloads, and engagement levels. However, Activtrak does not allow users to adjust the frequency of screenshots.

"...The exhaustion does not always stem from long hours, but can also come from team-wide dynamics that are depleting employees energy, engagement, and commitment levels...." Signs of Employee Burnout & How Managers Can Help

What benefits does ActivTrak™ offer for Coaching?

ActivTrak's Coaching features help managers identify employees who might need coaching or training. This system provides insights into employee behavior and helps managers create effective coaching plans. The software also empowers employees to improve their work habits and well-being.

"...Leverage team comparison data to train managers on how to coach their teams to unlock productivity potential. ..." Team Productivity

How can ActivTrak™ optimize your Workforce Productivity Benchmarking Workflow?

ActivTrak provides insights into team productivity by tracking and analyzing employee behavior. The platform offers benchmarks for individual and team performance, allowing organizations to assess their productivity against industry standards. ActivTrak does not provide comparisons to other users of the software.

"...Using benchmark and historical data, you can set workforce productivity benchmarks and track progress to desired performance...." Increase Workplace Efficiency with ActivTrak

Why is ActivTrak™ the best choice for Collaboration?

ActivTrak helps teams collaborate by providing real-time and historical productivity data. It allows teams to share insights and collaborate on improving productivity. ActivTrak does not provide features for scheduling or facilitating meetings.

"...ActivTrak is committed to providing solutions that enhance visibility and productivity using an ethical approach that is focused on transparency and collaboration...." Workforce Analytics for Productivity Management and Employee Monitoring

How can ActivTrak™ enhance your Helpdesk Management process?

45+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well ActivTrak™ solved their Employee Monitoring needs. Cuspera uses 4853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Adam McGary Owner Capital Claims Management	ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ActivTrak also allows us to identify risks which m...ight otherwise be on identifiable given our hybrid organization of both office-based and remote employees. Testimonial By Adam McGary
Chris Dixon IT Systems Engineer Linden Care Llc	I am glad that I went with ActivTrak. The whole process with ActivTrak has been seamless, even the upgrade from 50 to 100 employee package. I would recommend ActivTrak to everyone who owns a business. Testimonial By Chris Dixon
Chris Cunningham SEO C3 Systems	The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham

CUSTOMERS	TESTIMONIALS
Adam McGary Owner Capital Claims Management	ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ActivTrak also allows us to identify risks which m...ight otherwise be on identifiable given our hybrid organization of both office-based and remote employees. Testimonial By Adam McGary
Chris Dixon IT Systems Engineer Linden Care Llc	I am glad that I went with ActivTrak. The whole process with ActivTrak has been seamless, even the upgrade from 50 to 100 employee package. I would recommend ActivTrak to everyone who owns a business. Testimonial By Chris Dixon
Chris Cunningham SEO C3 Systems	The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham

Case Studies

Insurance

CASE STUDY York International Agency, LLC

ActivTrak helped York International Agency, LLC, an insurance broker with 58 employees, improve productivity and maintain a strong company culture. The company used ActivTrak to measure productivity ...during a shift to remote work. ActivTrak's easy interface and reporting made it simple to track employee performance. The data supported annual reviews and promoted trust and accountability. York International quickly transitioned to remote work using ActivTrak, staying ahead of local competitors.

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CASE STUDY A global SaaS company

ActivTrak helped a global SaaS company with over 7,000 employees meet GDPR standards. The company faced challenges from rapid growth, acquisitions, and strict privacy laws across Europe. They used Ac...tivTrak’s workforce analytics to monitor technology use and improve business processes. The solution focused on privacy-first deployment and transparency. As a result, the company improved business processes and optimized technology and resources.

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Transportation/Trucking/Railroad

CASE STUDY Ship Sticks

ActivTrak helped Ship Sticks improve call center productivity. The company used ActivTrak’s workforce analytics to find workflow bottlenecks. They streamlined technology usage and increased customer ...service representative efficiency. Employee utilization improved across the team. Ship Sticks optimized customer service for better performance.

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CASE STUDY A leading healthcare revenue management company

ActivTrak helped a healthcare revenue management company track productivity and verify billing accuracy for over 600 remote contractors. The company faced challenges with manual hour verification and... limited data retention. ActivTrak's workforce analytics platform streamlined hour verification and expanded data retention. The company saved $500,000 annually, achieved a 4X ROI, and reduced billing discrepancies by 80%.

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CASE STUDY Leading healthcare company

ActivTrak helped a leading healthcare company improve remote work. The company used ActivTrak's workforce analytics to manage a distributed team of several hundred employees. They faced challenges wi...th headcount, workload balance, and making fast decisions. ActivTrak enabled cost savings by avoiding unnecessary hires. The company improved workload balance and made faster, data-driven decisions.

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Hospital & Health Care

CASE STUDY One of the oldest and largest public hospital district systems in Washington

ActivTrak helped a major Washington public hospital district system improve revenue cycle management. The center faced challenges with manual productivity tracking and needed better workforce optimiz...ation for its 5,100 employees. ActivTrak replaced manual spreadsheets, streamlining data collection and analysis. The solution led to $110K in hiring savings, better meeting efficiency, and improved workload balance.

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Video

Using Workforce Analytics to Maximize Workplace Efficiency & Productivity (Product Overview)

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Frequently Asked Questions(FAQ)

for ActivTrak™

What is ActivTrak™?

ActivTrak™is a cloud-based workforce productivity and analytics software that collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. It allows businesses to gain insights on and improve employee productivity. It empowers people, increases productivity, reduces risk, and sparks healthy work habits.

It provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency. It delivers visibility into how time is being spent across people, processes and technology, provides managers of remote teams with the insights to guide their team members to success, and monitors employee workflows and resource utilization for productivity and operational compliance.

Some of its features include dashboards for analysis of workforce productivity and operational efficiency, productivity reports, workforce insights, benchmarks and goals, activity classification, application and website usage, alarms, activity logs, integrations, real-time user activity, website blocking, and more.

What is ActivTrak™ used for?

ActivTrak™ is a Employee Monitoring Software mainly used by its customers to Improve Employee Productivity and Scale Best Practices by Employee Engagement, Coaching and Workforce Productivity Benchmarking .

What are the top features of ActivTrak™?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of ActivTrak™.

Who uses ActivTrak™?

ActivTrak™ is used by Information Technology And Services, Human Resources and Entertainment among other industries.

What are ActivTrak™ alternatives?

Rippling, MentorcliQ, Deputy and Berqun are popular alternatives for ActivTrak™.

Where is ActivTrak™ located?

ActivTrak™ is headquartered at 3101 Bee Cave Rd, Austin, Texas 78746, US.

lightning

Peers used ActivTrak™ for Employee engagement and coaching

ActivTrak™ Competitors

More ActivTrak™ Alternatives...

ActivTrak™ Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.11/5 ★ Read Reviews (2)
Analytics	4.00/5 ★ Read Reviews (526)
Custom Reports	3.94/5 ★ Read Reviews (885)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.11/5 ★ Read Reviews (2)
Analytics	4.00/5 ★ Read Reviews (526)
Custom Reports	3.94/5 ★ Read Reviews (885)

Software Failure Risk Guidance

?

for ActivTrak™

Overall Risk Meter

Low Medium High

Top Failure Risks for ActivTrak™

ActivTrak, Inc. News

Product 20/08/2025

ActivTrak Productivity Lab: Employees Are More Productive, Working Shorter Days With Increased Efficiency

ActivTrak's Productivity Lab released its 2025 State of the Workplace report, highlighting a 7% shorter workday with a 2% productivity increase. The report, based on data from 218,900 employees across 777 companies, shows a significant rise in AI tool adoption, with 58% of employees using AI. Remote work remains prevalent, with remote workers showing higher productivity.

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Customer 20/08/2025

ActivTrak Surpasses $50M in Annual Recurring Revenue,Achieving 70% Year-Over-Year Enterprise Growth

ActivTrak achieved a milestone by surpassing $50 million in annual recurring revenue, driven by a 70% year-over-year growth in enterprise deals. The company introduced new features like Essentials Plus, AI-Powered Summaries, and Headcount Planning, enhancing workforce analytics and productivity. Notably, Parts ASAP, a customer, reported a 28% productivity increase using ActivTrak's solutions, highlighting the platform's impact.

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Awards 20/08/2025

ActivTrak Achieves 2025 Great Place to Work Certification and Ranks 10 Among Fortune Best Workplaces in Texas

ActivTrak has earned the 2025 Great Place to Work Certification and ranked 10th among Fortune's Best Workplaces in Texas. This marks its third consecutive year on the list, highlighting its employee-centered culture. The company is recognized for fostering a supportive and inclusive work environment, with high employee satisfaction in transparency and work-life balance.

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Product 14/07/2025

ActivTrak Introduces Workforce AI Services to Accelerate Enterprise Transformation - PR Newswire

ActivTrak has launched AI Integration Services to enhance enterprise AI models using its workforce intelligence platform. This new service aims to provide enterprises with accurate, unbiased data for AI model development, focusing on privacy and governance. The company reported surpassing growth targets in 1H 2025, with a 60% increase in enterprise ARR and significant product engagement growth.

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ActivTrak, Inc. Profile

Company Name

ActivTrak, Inc.

Company Website

https://www.activtrak.com/

HQ Location

3101 Bee Cave Rd, Austin, Texas 78746, US

Employees

11-50

Social

Financials

SERIES B