Spotler helped Lake District Hotels connect their marketing and reservations data. This gave them a single customer view. They used Spotler to automate customer journeys and send personalised campaig...ns. Bookings increased by 4% in six months. They achieved an 11x return on investment from their marketing.
VisitAberdeenshire used data to grow economically. They became a top tourism spot in Scotland. They customized and adopted new tools. This helped them manage destinations better.
Destination North Coast used SpotlerCRM to grow tourism. They improved their tourism strategies. They also made their operations better. This helped them grow sustainably.
Food & Beverages Case Studies and Success Stories with Spotler CRM
CASE STUDY Jacobs Douwe Egberts Professional (JDE Professional NL)
Jacobs Douwe Egberts Professional offers personalized service. They use Spotler's marketing software. The focus is on customer interaction. The company values personal touch in service.
Entertainment Case Studies and Success Stories with Spotler CRM
CASE STUDY FilmHallen
FilmHallen, a large cinema in Amsterdam, faced challenges in predicting audience preferences for diverse movie offerings. They needed a tool to tailor marketing efforts effectively. They chose Spotle...r Activate to personalize their website and emails. This helped them promote the Cineville pass, an unlimited movie subscription, by targeting frequent visitors with specific promotions. This approach aimed to create a culture of film enthusiasts and improve customer retention.
Filmhallen wanted to engage online visitors better. They used Spotler's marketing tools. This helped them make relevant suggestions. Visitors kept coming back. The case study shows their success.
Videoland uses smart AI chatbots on WhatsApp. These chatbots are key to their service strategy. The AI helps improve customer interactions. The case study shows how AI is important for Videoland.
SpotlerCRM helped the Royal Academy of Arts improve data management. This boosted productivity in the fine arts sector. The case study shows how technology can transform arts management.
Non-Profit Organization Management Case Studies and Success Stories with Spotler CRM
CASE STUDY Plan Nederland
Plan Nederland helps children in developing countries. They use social media monitoring and web care. This helps them reduce poverty. It also improves children's lives. Spotler supports their efforts.
How the CRM system helps British Red Cross to co-ordinated and also gain an advanced insight into the data creating reports through the CRM in seconds.
Hospital & Health Care Case Studies and Success Stories with Spotler CRM
CASE STUDY Medical Centre Leeuwarden
Medical Centre Leeuwarden uses media monitoring. It helps them in healthcare communication. Leanne Wink-Miedema is a communication consultant there. Daily media monitoring is vital for them.
Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.
Design Case Studies and Success Stories with Spotler CRM
CASE STUDY Brand Britain
Brand Britain uses SpotlerCRM to improve client relationships. They are known for strategic design. The case study shows how they coordinate growth. No specific numbers or metrics are mentioned.
Retail Case Studies and Success Stories with Spotler CRM
CASE STUDY Ibizamode
Ibizamode improved measurability and lowered acquisition costs. They used the Conversions API from Spotler Activate. The case study shows how they achieved these results.
vanHaren's customer service team aims to provide extra service to customers every day. The case study highlights their dedication to customer satisfaction. No specific metrics or quantifiable results... are mentioned in the content.
Spotler helped Fitness Superstore combine email, website personalisation, and behavioural targeting into one solution. The marketing team used Spotler to show personalised product recommendations and... improve customer engagement. They replaced three separate tools with Spotler, saving time and money. Fitness Superstore achieved an 11x return on investment from personalisation. The team can now deliver tailored website experiences based on browsing and purchase history.
Fitwinkel improved search conversions with Spotler Activate. They used optimization services. This helped them reach a new level in search conversions.
Termeer Groep used smart strategies to improve customer retention. They personalized their labels Manfield, Sacha, and Sissy Boy. The case study shows their journey with Spotler.
Retail Theft Control improved customer relationships with SpotlerCRM. This led to more sales and industry leadership. The case study shows how CRM can help businesses grow.
Utilities Case Studies and Success Stories with Spotler CRM
CASE STUDY Vitens
Vitens is the largest drinking water company in the Netherlands. They provide reliable drinking water 24/7. They used a chatbot to improve customer service. The chatbot made their service more effici...ent.
Education Case Studies and Success Stories with Spotler CRM
CASE STUDY Coursecheck
Coursecheck used SpotlerCRM to improve their sales. They enhanced their training course reviews. This helped them manage sales better. They experienced growth in their business.
Erasmus University Rotterdam used a chatbot to help students. The chatbot was successful. It improved communication with students. Spotler provided the chatbot solution.
Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses one WhatsApp number and Spotler's dashboard to let many staff reply at once. They track que...stion history and add tags to see common topics. Live Chat is cheaper than their old chat tool. Students get quick answers because the system is easy to use and the team is large.
Consumer Goods Case Studies and Success Stories with Spotler CRM
CASE STUDY Jacobs Douwe Egberts Professional
Jacobs Douwe Egberts Professional focuses on providing personal service. They use surveys to ensure high-quality service, aiming for scores above four on a five-point scale. The Customer Experience t...eam, with around 30 employees, addresses customer issues and collaborates with Marketing and Sales. They use various communication channels to maintain a personal touch.
Construction Case Studies and Success Stories with Spotler CRM
CASE STUDY Southern Comfort Homes Inc.
Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships. The case study shows how SpotlerCRM made a... difference.
Events Services Case Studies and Success Stories with Spotler CRM
CASE STUDY Livecrowd
Livecrowd used Spotler Message to send and receive messages at events. This made communication with event visitors easy. The case study shows how the platform helped Livecrowd.
Media Production Case Studies and Success Stories with Spotler CRM
CASE STUDY RTL
RTL uses an omnichannel strategy to improve online customer care. The strategy is highlighted in a success story by Spotler. The case study focuses on how RTL's approach makes a difference in custome...r interactions.
Consumer Electronics Case Studies and Success Stories with Spotler CRM
CASE STUDY Cameranu
Cameranu used Spotler Activate CDP to show more relevant online content to consumers. This helped them improve their customer engagement. The case study highlights the benefits of using personalized ...content.
The Property Jungle used SpotlerCRM to grow their business. They are a leading real estate website developer. SpotlerCRM helped them manage customers better. This led to more revenue.
Insurance Case Studies and Success Stories with Spotler CRM
CASE STUDY Aon
Aon built its own chatbot using Spotler Engage technology. Aon is one of the first to do this. The chatbot helps Aon improve customer interactions. Spotler Engage provides the technology for this cha...tbot.
Univé used a chatbot to manage more customer questions. The chatbot helps customers even when the office is closed. This makes it easier for customers to get help anytime.
Apparel & Fashion Case Studies and Success Stories with Spotler CRM
CASE STUDY Nubikk
Spotler helped Nubikk use personalisation across their website, emails, and WhatsApp. Nubikk wanted to compete with big brands and build loyal customers. They used smarter marketing to get better ins...ights into customer behavior. Relevant content increased sales and repeat purchases. Nubikk worked with DAYLEE and Spotler to improve marketing, conversion, and loyalty.
Spotler's personalisation features helped Luke 1977 boost sales and customer retention. The menswear brand faced slow website performance and limited control over cart abandonment emails. Spotler's e...mail marketing and personalisation tools gave the team better campaign visibility and control. Luke 1977 achieved a 30% increase in sales and lowered cart abandonment rates. The solution also improved conversions and streamlined marketing efforts.
Express Wear is a Dutch fashion retailer. They used Spotler Activate's Search solution. This increased their pageviews from search traffic by 103 percent.
Marketing and Advertising Case Studies and Success Stories with Spotler CRM
CASE STUDY Audio Marketing Concepts
Audio Marketing Concepts used SpotlerCRM to improve sales for remote teams. Their tailored approach changed their business. The case study shows how they achieved success.
Government Administration Case Studies and Success Stories with Spotler CRM
CASE STUDY Municipality of Goes
The Municipality of Goes adopted the WhatsApp Business Solution to improve communication with residents. They wanted to be a leader in using new communication channels. The WhatsApp Business API allo...ws residents to contact the municipality easily and personally. This approach aligns with their goal of being accessible to everyone, including those with intellectual disabilities. The municipality values inclusiveness and sees WhatsApp as a suitable channel for broad communication.
The municipality of Goes uses WhatsApp Business API and chatbots. Rutger den Toom shares the benefits and challenges. The focus is on progressive policy.
DPD uses smart transactional emails to increase customer satisfaction. This leads to more positive reviews. The case study explains how they achieved this.
Third Age Health used SpotlerCRM to grow their business. They changed how they manage clients. This helped them grow faster. The case study shows their success with SpotlerCRM.
Argeweb uses Spotler Mail+ to give customers tips, share news, and highlight offers. They have used it for many years. The case study highlights their long-term use of the platform.
Hello Scotland improved customer service with SpotlerCRM. They used it for better marketing and communication. SpotlerCRM helped them since 1996. The case study shows their journey to better customer... engagement.
CliniClowns uses Spotler Engage for webcare and media monitoring. The software is user-friendly. It helps CliniClowns maintain positivity in their interactions.
Zusss uses transactional email in their marketing. They create consistency across all channels. They analyze results centrally. This helps them in their marketing efforts.
Spotler helped GCC, a facilities management company, boost website conversion rates by 80%. GCC needed a better way to generate leads and connect marketing with sales. Their old email system was hard... to use and did not work well with Sage CRM. Spotler offered seamless CRM integration, dynamic content, and lead scoring. This made it easier for GCC to reach prospects and improve efficiency. The result was a big increase in conversions and better marketing results.
Spotler helped Exact with email challenges. They improved security and delivery. Exact scaled up its email streams. Spotler provided solutions for these challenges.
Rituals recruits new members for their Loyalty Program. They use stores and WhatsApp. This is a smart way to recruit. Read the client case to learn more.
Traveldeal used Spotler Activate to improve personalization. They enhanced segmentation and data collection. This helped them future-proof their data strategies.
Maryland New Directions used SpotlerCRM to improve efficiency. They tracked client interactions better. They optimized service delivery for disadvantaged people in Baltimore.
Room Copenhagen improved their sales management with SpotlerCRM. They organized data better. They managed tasks more efficiently. They analyzed the market effectively.
Priscilla Bossaert talks about making Staedion's goals measurable. She explains how RepScore can help. The focus is on communication and goal measurement.