Real-World Case Studies and Customer Success Stories with Spotler CRM

vanHaren's customer service team aims to provide extra service to customers every day. The case study highlights their dedication to... customer satisfaction. No specific metrics or quantifiable results are mentioned in the content.
Show More..

Sportpaleis. nl, a sporting goods store, partnered with Spotler Activate Search to improve their website's search function. The new search...feature led to more orders and increased the number of items per order. Sportpaleis.nl saw an increase in turnover and site interaction. The store, part of Sport 2000, has a strong focus on football, which is a major driver of their sales. The integration of Spotler Activate Search was completed in a day, enhancing their online sales channel.
Show More..

Shade Station, a UK-based retailer of designer sunglasses and watches, wanted to improve their site search. They implemented Spotler Activate... Search on their UK site and later expanded to US and Australian sites. The new search system increased conversion rates by 50.20% and revenue by 54.78%. The implementation was simple, and the support team was helpful. The search now corrects misspellings, helping customers find products easily.
Show More..

Retail Theft Control improved customer relationships with SpotlerCRM. This led to more sales and industry leadership. The case study shows... how CRM can help businesses grow.
Show More..

Lucardi, the largest jewellery chain in the Netherlands, worked with Clever Strategy to enhance their marketing. They faced challenges in... predicting jewellery purchases and segmenting customers. Using Spotler Activate, they developed a personalization strategy with customer journeys for different purchase phases. This approach allowed them to deliver relevant content based on customer behavior, improving engagement and efficiency.
Show More..

Ibizamode improved measurability and lowered acquisition costs. They used the Conversions API from Spotler Activate. The case study shows how they achieved these results.

Fitwinkel, a specialist in fitness and martial arts equipment, used Spotler Activate Search to improve their search conversions. They optimized their... search function with Spotler's service, leading to better product relevance and increased revenue. The training provided by Spotler had a lasting impact, allowing Fitwinkel to optimize their search function independently twice a week. Spotler's support was also available to assist with any questions.
Show More..

Cameranu faced challenges in displaying relevant online content to individual consumers due to their large product range. Many customers research... online but purchase offline, making it hard to measure online efforts' effectiveness. They used Spotler Activate, a Customer Data Platform, to collect customer data and build profiles. This helped them understand customer interests and preferences better. As a result, they improved their marketing strategy and turned one-time visitors into loyal customers.
Show More..

Spotler's on-site search helped Sportpaleis boost sales and customer satisfaction. Sportpaleis made it easier for shoppers to find products online.... Orders increased right after launch. The number of items per order also went up. The search bar worked immediately and led to higher turnover. Sportpaleis saw more site interaction and longer visits.
Show More..

Spotler helped Fitness Superstore combine three marketing tools into one platform. The team used Spotler for email marketing, product recommendations,... and customer engagement. This change saved time and money. Fitness Superstore saw an 11x return on investment from personalisation. The marketing team now manages campaigns more easily and gets better results.
Show More..

Spotler helped Nubikk use personalisation across their website, emails, and WhatsApp. Nubikk wanted to compete with big brands and build... loyal customers. They used smarter marketing to get better insights into customer behavior. Relevant content increased sales and repeat purchases. Nubikk worked with DAYLEE and Spotler to improve marketing, conversion, and loyalty.
Show More..

Zusss, a lifestyle and fashion brand, wanted to enhance their customer journey with personalized transactional emails. They used Spotler SendPro... to send tailored emails, increasing conversions and brand loyalty. Zusss aimed to maintain a consistent brand identity across all channels. By using SendPro and Mail+, they created dynamic emails based on customer behavior and displayed personalized offers. This approach helped Zusss connect with their large customer base in the Netherlands and Belgium.
Show More..

Termeer Groep, a large fashion company, wanted to turn one-time visitors into loyal customers. They conducted a retention analysis for... their Sissy-Boy label and found potential for increased retention. In collaboration with PI Marketing, they used Spotler Activate to create a retention strategy. This included email campaigns and on-site personalizations. A 'back-in-stock' alert campaign was launched, resulting in a 10% conversion rate. This improved customer experience and inventory management.
Show More..

Express Wear is a Dutch fashion retailer. They used Spotler Activate's Search solution. This increased their pageviews from search traffic by 103 percent.

Spotler SendPro helped Zusss, a lifestyle and fashion brand, boost ROI with dynamic transactional emails. Zusss used Spotler to send... personalized recommendations and maintain brand identity across the customer journey. They developed behavior-based emails and used a customer data platform to show the next best offer. This led to higher conversions and stronger brand loyalty.
Show More..

Spotler Activate helped Termeer Groep boost conversions and loyalty for the Sissy-Boy brand. The company used retention analysis to find... that over 70% of Sissy-Boy's revenue came from repeat customers. They used Spotler Activate for personalised pricing emails, wishlist retargeting, and back-in-stock alerts. These campaigns helped turn one-time visitors into loyal customers. The focus on data-driven marketing improved customer retention and engagement.
Show More..

Spotler helped Nubikk use personalisation across website, email, and WhatsApp. Nubikk focused on smarter marketing and better customer insights. The... brand aimed to compete with larger names and build loyalty. Personalisation improved campaign management and customer engagement. Nubikk operates in 190 countries and sells through over 500 retailers. The company saw success by making personalisation a key strategy.
Show More..

Spotler's personalisation features helped Luke 1977 boost sales by 30%. The fashion retailer used Spotler to lower cart abandonment and... double sales. The marketing team gained insights and control over campaigns. Implementation took just a few weeks. Spotler improved customer retention and conversions for Luke 1977.
Show More..

Room Copenhagen, a Danish company, needed a better way to manage their market data. They initially used Excel but switched... to SpotlerCRM. The CRM helped them organize data from trade shows and the National Retail Federation. Martin Uniacke, the Sales Manager, found it useful for managing tasks and client follow-ups. SpotlerCRM ensured nothing was missed, improving their sales process.
Show More..

Rituals wanted to make their Loyalty Program sign-up easier. They used Spotler Message to let customers sign up via WhatsApp.... Customers scan a QR code in-store to start the process. This method is faster and reduces errors. It also makes the experience better for customers and staff. The new system is now being used in more stores.
Show More..

Kees Smit uses Spotler Activate for garden furniture. They make data-driven decisions now. They don't rely on gut feeling anymore.

Jacobs Douwe Egberts Professional focuses on providing personal service. They use surveys to ensure high-quality service, aiming for scores above... four on a five-point scale. The Customer Experience team, with around 30 employees, addresses customer issues and collaborates with Marketing and Sales. They use various communication channels to maintain a personal touch.
Show More..

Spotler Social helped Trek, a leading bicycle manufacturer, boost their social media reach. Trek used the platform to schedule dealer... messages in multiple languages with AI and automatic translation. This made it faster and easier for dealers to share content. The marketing team saved time by managing all posts in just one hour. Trek expanded their audience and improved social media advocacy through their retail network.
Show More..

Spotler Social helped Shimano reach millions of consumers on social media. Shimano faced two challenges: customers researched online but bought... in stores, and retailers had little time for social content. Spotler Social set up an advocacy program. Shimano provided content, and retailers could share it with one click. This made it easy for retailers to promote Shimano products online.
Show More..

Spotler Message helped Rituals improve their Loyalty Program sign-up process. Before, customers filled out forms at checkout, causing delays and... errors. With WhatsApp integration, customers now scan a QR code and sign up quickly in-store. This made onboarding faster and more accurate. Rituals is expanding this solution globally to boost customer engagement and operational efficiency.
Show More..

Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses one WhatsApp number and Spotler's... dashboard to let many staff reply at once. They track question history and add tags to see common topics. Live Chat is cheaper than their old chat tool. Students get quick answers because the system is easy to use and the team is large.
Show More..

One Education improved their operations with SpotlerCRM. They moved from old systems to a new CRM. This change helped them work better.

NCOI trains 20,000 professionals each year and needed a solution to answer frequently asked questions outside of business hours. They introduced a... chatbot named Joost to help students in their learning environment. The chatbot handles simple queries, reducing phone calls and improving service quality. Despite challenges like employee turnover and complex operations, the chatbot ensures consistent and qualitative customer service.
Show More..

Erasmus University Rotterdam used a chatbot to help students. The chatbot was successful. It improved communication with students. Spotler provided the chatbot solution.

Coursecheck used SpotlerCRM to improve their sales. They enhanced their training course reviews. This helped them manage sales better. They... experienced growth in their business.
Show More..

Spotler's WhatsApp and Live Chat help Radboud University answer student questions fast. The university uses one WhatsApp number and Spotler's... dashboard to let many staff reply at once. They track question topics with tags and see which are most common. Live Chat in Spotler costs less than their old chat tool. Students get quick answers, and staff find the system easy to use.
Show More..

VisitAberdeenshire used data to grow economically. They became a top tourism spot in Scotland. They customized and adopted new tools.... This helped them manage destinations better.
Show More..

Destination North Coast used SpotlerCRM to grow tourism. They improved their tourism strategies. They also made their operations better. This helped them grow sustainably.

Spotler helped Lake District Hotels connect their marketing and reservations data. This gave them a single customer view. They used... this to send more personalised campaigns. Bookings increased by 4% in six months. They achieved an 11x return on investment from marketing. The hotel group improved customer understanding and marketing automation.
Show More..

Videoland uses smart AI chatbots to improve customer service. They implemented WhatsApp chatbots to handle customer inquiries efficiently. With over... 1.2 million subscribers, fast and accessible service is crucial. The chatbots, equipped with interactive buttons, help manage up to a thousand messages a day. This innovation allows Videoland to serve more customers with the same effort, making WhatsApp the most popular channel.
Show More..

The Royal Academy of Arts faced challenges managing vast amounts of data, which became unmanageable and inefficient. They needed a... cloud-based CRM system that was customizable and accessible from anywhere. SpotlerCRM provided a web-based solution that transitioned them from a paper-based system to a technology-based CRM. The implementation was quick and smooth, improving productivity and efficiency. Now, they have easy access to data and can track client interactions effectively.
Show More..

FilmHallen, a large cinema in Amsterdam, faced challenges in predicting audience preferences for diverse movie offerings. They needed a tool... to tailor marketing efforts effectively. They chose Spotler Activate to personalize their website and emails. This helped them promote the Cineville pass, an unlimited movie subscription, by targeting frequent visitors with specific promotions. This approach aimed to create a culture of film enthusiasts and improve customer retention.
Show More..

RTL uses an omnichannel strategy to improve online customer care. The strategy is highlighted in a success story by Spotler.... The case study focuses on how RTL's approach makes a difference in customer interactions.
Show More..

De Telegraaf, a Dutch media company, faced challenges managing a high volume of messages across various platforms. They partnered with... Spotler Message to unify and streamline customer communication. The integration of WhatsApp improved personal and informal customer experiences. Spotler Message aggregated all messages into a single inbox, reducing response times and workload. A chatbot helped answer common questions and route complex inquiries, enhancing customer service. The solution transformed De Telegraaf's communication, resulting in faster, more efficient, and personalized service.
Show More..

De Telegraaf used Spotler Message to handle a high volume of customer messages. They unified communication across WhatsApp, Webchat, Viber,... Facebook Messenger, and Instagram. The platform made it easier to manage and respond to messages. WhatsApp integration created a more personal and informal customer experience. Spotler Message helped streamline customer service and improve response times.
Show More..

Happy Horizon, a digital marketing agency, used Spotler Activate Search to improve search functionality for Sitcon, a security equipment company. The implementation was... quick, taking only 3 hours for the first account setup. After using the search tool, Sitcon saw a 200% increase in sales and a 169% increase in revenue. The search solution also led to a 446% increase in conversion within search.
Show More..

Audio Marketing Concepts used SpotlerCRM to improve sales for remote teams. Their tailored approach changed their business. The case study... shows how they achieved success.
Show More..

Spotler Social helped Contentoo, a content marketing company, boost their LinkedIn presence. The marketing team faced challenges with limited resources... and lacked a structured social media strategy. Using Spotler Social, they moved from ad hoc posts to a planned approach. This led to more consistent social media output and greater online visibility for Contentoo.
Show More..

Plan Nederland helps children in developing countries. They use social media monitoring and web care. This helps them reduce poverty.... It also improves children's lives. Spotler supports their efforts.
Show More..

CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the Content Strategist & Webcare Manager,... started by setting up the content branch and optimizing social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
Show More..

Exact, a business software company, faced challenges with sending important emails like invoices and payslips. They needed a solution to... ensure safe and quick delivery. Spotler SendPro improved email delivery by using security features like SPF, DKIM, and DMARC, reducing spam issues. Exact gained better control with detailed reports, helping them fix problems quickly. As Exact grew, Spotler SendPro handled increased email volume efficiently. The support team provided ongoing help, and Exact could customize email templates to fit their brand.
Show More..

Spotler SendPro helped Exact improve the reliability of their transactional email. Exact needed to ensure invoices and payslips reached customers... safely and on time. SendPro used security features like SPF, DKIM, and DMARC to protect emails and reduce spam. Exact gained better control and visibility with detailed delivery reports. The system scaled easily as Exact grew, handling more emails without delays.
Show More..

Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study... highlights their innovation efforts.
Show More..

Spotler helped Bridgestone Mobility Solutions boost LinkedIn engagement. Employees wanted to share company stories but needed guidance. Spotler enabled staff... to act as brand ambassadors and post more often. This led to more posts and a more authentic voice on social media. The company built a stronger network and improved social growth.
Show More..

DPD uses Spotler SendPro to send real-time emails to customers. These emails inform customers about their package delivery schedule. The... first email is sent a day before delivery, and a Predict email provides a one-hour delivery window. Customers can adjust delivery up to 30 minutes before. This system increases first-time delivery success and reduces CO2 emissions by 4%. After delivery, DPD sends an email asking for feedback, boosting customer satisfaction and positive reviews.
Show More..

Spotler SendPro helps DPD send real-time transactional emails to customers. DPD uses these emails to notify recipients about delivery times... and updates. This approach increases positive reviews and boosts customer satisfaction. The solution also streamlines delivery processes for DPD. Email marketing automation is key to their operational excellence.
Show More..

Vitens, the largest drinking water company in the Netherlands, wanted to improve customer service. They implemented a chatbot on WhatsApp... with Spotler Engage. The chatbot helps handle simple questions and meter readings quickly. Vitens has over 5.4 million customers and scores high on customer satisfaction, with an average rating above 8/10. The chatbot has made customer service more efficient.
Show More..

Spotler helped Vitens improve customer satisfaction by using WhatsApp and chatbots. Vitens wanted to help customers faster and more efficiently.... They used Spotler to automate answers to simple and complex questions. The WhatsApp and live chat channels scored high with customers. Vitens now has an average customer satisfaction rating above 8 out of 10.
Show More..

Aon wanted to improve efficiency and customer satisfaction. They built a chatbot named Noa using Spotler Engage technology. The chatbot... handles simple customer inquiries, reducing the volume of phone calls. This allows customer service agents to focus on more complex issues. The project involved input from marketing and communication departments and developers with call center experience. The chatbot uses a formal tone to cater to older customers.
Show More..

Spotler's eCommerce solution helped Ramsdens boost online revenue by 60%. Ramsdens faced poor email deliverability and lost sales due to... basket abandonment. The company switched to Spotler for email marketing automation and real-time data. Spotler's CDP enabled tailored, timely emails and improved engagement. The board was impressed by the strong ROI and results.
Show More..

Livecrowd faced challenges managing large volumes of customer queries during high-demand events like concerts and sports events. They needed a... system to handle thousands of queries quickly without compromising service quality. Livecrowd integrated Spotler Message's messaging platform, which allowed them to manage multiple communication channels from one inbox. Automation features provided instant answers to common queries, reducing the need for human agents. This improved efficiency and customer satisfaction.
Show More..

Spotler Message helped Livecrowd manage thousands of customer queries during major events like the Dutch Grand Prix. Livecrowd used the... messaging platform to handle high volumes of questions across multiple channels. Automation improved response times and reduced costs. Customers got faster answers, leading to higher satisfaction. The solution made customer service more efficient for large-scale events.
Show More..

DELTA is a fast-growing telecom provider in the Netherlands. They faced a challenge with customer drop-offs during the digital ordering... process. DELTA worked with Yellowgrape to optimize their CRO using Spotler Activate. They added information, built confidence, and captured visitor details without disrupting the flow. A/B testing helped find the best message format and timing. As a result, DELTA improved sales and won a CRO award.
Show More..

Spotler Activate helped DELTA, a telecom provider, reduce drop-off in their digital ordering process. Over 80% of visitors left between... customizing their package and selecting connection options. DELTA worked with Yellowgrape and used Spotler Activate to optimize conversion rate and follow up on leads. The new flow improved sales and lead management. DELTA now connects online journeys to sales with better information and smart follow-ups.
Show More..

The Property Jungle used SpotlerCRM to grow their business. They are a leading real estate website developer. SpotlerCRM helped them... manage customers better. This led to more revenue.
Show More..

BloomSmith uses SpotlerCRM to improve real estate financing. They streamline support cases to deal closure. This ensures a smooth pipeline.

Univé used a chatbot to manage more customer questions. The chatbot helps customers even when the office is closed. This... makes it easier for customers to get help anytime.
Show More..

Spotler's marketing automation helped LV= boost conversion rates by 295%. LV= used behavioural data to turn anonymous visitors into customers.... The platform enabled cross-device tracking and smarter customer journeys. LV= saw a 76% increase in channel income. The solution delivered more relevant and timely communications. This improved customer acquisition and set LV= apart in the insurance market.
Show More..

WhatsApp helps Terneuzen connect with residents. It makes communication easy. Sandra shares how it works. The goal is to shorten communication lines.

The Municipality of Goes adopted the WhatsApp Business Solution to improve communication with residents. They wanted to be a leader... in using new communication channels. The WhatsApp Business API allows residents to contact the municipality easily and personally. This approach aligns with their goal of being accessible to everyone, including those with intellectual disabilities. The municipality values inclusiveness and sees WhatsApp as a suitable channel for broad communication.
Show More..

Medical Centre Leeuwarden uses media monitoring. It helps them in healthcare communication. Leanne Wink-Miedema is a communication consultant there. Daily... media monitoring is vital for them.
Show More..

Brand Britain uses SpotlerCRM to improve client relationships. They are known for strategic design. The case study shows how they... coordinate growth. No specific numbers or metrics are mentioned.
Show More..

Spotler helped Larmer Brown move from manual email marketing to automated campaigns. The team needed marketing automation that worked with... Microsoft Dynamics CRM. They faced risks of being blacklisted by their email host due to large manual sends. Spotler integrated with Dynamics CRM, letting them send, track, and manage all marketing in one place. Now, they can track campaign results down to the contact level.
Show More..

NiCo Manufacturing used SpotlerCRM to improve their sales strategies. This helped them work together better. They are now leading in their industry.

Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships.... The case study shows how SpotlerCRM made a difference.
Show More..

Spotler helped GCC, a commercial contract cleaning company, increase website conversions by 80%. GCC needed a better way to generate... leads and connect marketing with sales. Spotler provided seamless CRM integration, dynamic content, and lead scoring. This made it easier for GCC to reach prospects and improve efficiency. The result was a big boost in conversions and better marketing performance.
Show More..

Argeweb is a customer-friendly hoster in the Netherlands. They use Spotler Mail+ for email marketing. This helps them target customers... with valuable information. They use a clear dashboard for target group selection. They track user activity with UTM tracking. Their sales mailings have a 50% open rate and over 5% conversion rate. General newsletters have a 35% to 40% open rate.
Show More..

Spotler helped GCC, a facilities management company, boost website conversion rates by 80%. GCC needed a better way to generate... leads and connect marketing with sales. Their old email system was hard to use and did not work well with Sage CRM. Spotler offered seamless CRM integration, dynamic content, and lead scoring. This made it easier for GCC to reach prospects and improve efficiency. The result was a big increase in conversions and better marketing results.
Show More..

VVV Texel is a popular holiday destination in the Netherlands. They faced a challenge in personalizing offers for visitors. They... used manual emails to follow up with holidaymakers, which was labor-intensive. VVV Texel implemented Spotler Activate to automate email follow-ups. This helped them better promote the island and increase visitor retention.
Show More..

Traveldeal used Spotler Activate to improve personalization. They enhanced segmentation and data collection. This helped them future-proof their data strategies.

Third Age Health used SpotlerCRM to grow their business. They changed how they manage clients. This helped them grow faster.... The case study shows their success with SpotlerCRM.
Show More..

Priscilla Bossaert talks about making Staedion's goals measurable. She explains how RepScore can help. The focus is on communication and goal measurement.

Oculus improved their sales with SpotlerCRM. They moved from using spreadsheets to a CRM system. This change made their sales process more efficient.

MaxiAxi used Spotler Activate to improve their email marketing. They used triggers and product recommendations. Their turnover increased by 14%.

Maryland New Directions used SpotlerCRM to improve efficiency. They tracked client interactions better. They optimized service delivery for disadvantaged people in Baltimore.

Lodge Brothers improved customer relationships and sales with SpotlerCRM. They became more efficient. Service quality got better.

Key Yachting uses SpotlerCRM to improve marketing. They have better sales and customer satisfaction. SpotlerCRM helps them engage their database.

Hello Scotland improved customer service with SpotlerCRM. They used it for better marketing and communication. SpotlerCRM helped them since 1996.... The case study shows their journey to better customer engagement.
Show More..

Geberit improved its social media communication. They used media monitoring. This helped them reach a higher level.

Fotobehang used Spotler Activate to increase website conversions by 39 percent. They optimized their website visits with a new strategy.

Fit Kids improved partner management with SpotlerCRM. They made operations smoother. This helped them work better. The changes had a big impact.

Cooden Tax Consulting uses SpotlerCRM to improve R&D tax relief. They had a smooth transition to the new system. This helped them grow easily.

Clear Vehicle Data uses SpotlerCRM to improve sales coordination. They manage remote teams better. Growth is streamlined with SpotlerCRM.

Babboe needed a tool to increase the conversion rate of their Magento 2. 0 webshop. They chose Spotler Activate Search...for its intuitive interface and smooth implementation. The tool helped make products more findable by accounting for different search terms and using ranking rules. This improved the visibility of their main products, like cargo bikes. They also used promotion rules to align marketing campaigns and direct visitors to available products, enhancing the shopping experience.
Show More..

Spotler Engage helps Jacobs Douwe Egberts handle many customer questions across channels. The team uses chatbots to automate replies and... improve service speed. JDE offers personal service by using feedback and managing all channels in one place. This approach keeps service warm and efficient for every customer. The company builds on its brand promise at every step of the customer journey.
Show More..

Spotler CRM helped The Property Jungle manage up to 50 inbound enquiries a month. The company struggled with a 20%... drop in sales volume and halved order values due to market uncertainty. Spotler CRM improved enquiry capture and client data management. This led to The Property Jungle achieving its best sales in over a year. The CRM supported better follow-up and relationship building, boosting sales performance.
Show More..

Spotler Activate Search helped Shade Station boost on-site search speed and accuracy. The UK-based retailer saw a 50% increase in... conversion rate and a 54% rise in revenue. Implementation was simple, with fast results. Shade Station rolled out the solution to US and Australian sites after success in the UK. The company sells designer sunglasses, optics, and watches online.
Show More..

Spotler helped Thorn Baker Group, a specialist recruiter in construction, boost their lead generation. After losing the ability to email... 80% of their database with Mailchimp, they needed a new solution. Spotler enabled them to identify website visitors and automate their sales funnel. This led to a 400% increase in leads and significant growth in their send lists.
Show More..

Spotler Activate helped Lucardi, the largest jewellery chain in the Netherlands, boost sales by 323% with a new cart abandonment journey. Lucardi used RFM... segmentation and marketing automation to target customers at every phase. The solution increased efficiency and personalized communication. Lucardi worked with Clever Strategy to implement these changes and drive results in retail marketing.
Show More..

Spotler CDP helped Cameranu double sales by using hyperpersonalisation. Cameranu used the platform to send personalised email campaigns and recover... abandoned carts. They also tracked how online marketing led to offline sales. The company faced challenges with a large product range and customers who research online but buy in-store. Spotler CDP enabled smarter use of first-party data and improved marketing results.
Show More..

Spotler Activate helps FilmHallen, a large Amsterdam cinema, deliver personalised cinema experiences. FilmHallen needed to segment its diverse audience and... send relevant movie recommendations. The marketing team used Spotler Activate's drag-and-drop tools to create targeted campaigns. This approach improved customer engagement and retention. FilmHallen now offers tailored recommendations that keep visitors coming back.
Show More..

Spotler CRM helped Room Copenhagen double its marketing database. The company had incomplete data and struggled with Excel files. With... Spotler CRM, they improved task management and gained better market insights. They used the platform to identify top retail targets in the US. Marketing efficiency increased as a result of these CRM strategies.
Show More..

Spotler Engage helped CliniClowns boost social media engagement and service. The team used real-time feedback and live chat to improve... customer experiences. Webcare agents and volunteers worked together to monitor online activity every day. This approach kept service levels high and costs low. CliniClowns built stronger relationships with their audience using Spotler's social media management tools.
Show More..

Spotler’s marketing automation and NetSuite integration helped IMI double marketing efficiency. IMI switched from Salesforce CRM and Pardot due to... limitations and lack of alignment. With Spotler, IMI created personalised email campaigns and streamlined communication. The team consolidated data from multiple platforms into one system. This improved marketing ROI and made campaign management easier.
Show More..

Spotler helped Kempinski Hotels improve their email marketing with a custom welcome journey. Kempinski wanted a more tailored approach to... email, moving away from sending new subscribers straight to newsletters. With Spotler, they redesigned their email flow and updated the look and feel. The new welcome journey led to an 84% satisfaction rate. Kempinski gained more confidence in their marketing automations.
Show More..