Internet Case Studies and Customer Success Stories with GoCardless
JustGiving
- Internet
GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer more flexible bank... payments. After switching, bank payment creation rose 18% month-on-month and failed payments dropped 10%. GoCardless enabled JustGiving to support more fundraisers and repeat donations. The migration moved 54,000 mandates with no losses. JustGiving now plans to use Instant Bank Pay for low-cost, one-off payments.
GoCardless helped JustGiving improve its online fundraising payments. JustGiving switched to GoCardless to lower costs and offer better payment options.... With Instant Bank Pay, JustGiving cut payment costs by 70-80%. The company also saw an 18% increase in new bank payments each month. GoCardless made it easier for donors to give and helped more money reach good causes.
Financial Services Case Studies and Customer Success Stories with GoCardless
Plum
- Financial Services
Plum uses GoCardless to automate recurring payments for its money management app. The company needed a reliable way to move... money and reduce payment failures. With GoCardless and Success+, Plum cut payment failures from 3.6% to 0.48% and saw a 131% increase in monthly deposits. Protect+ helped Plum save over £38,000 in nine months by fighting fraud. Plum also improved failed payment collection by 7.5 times.
Consumer Services Case Studies and Customer Success Stories with GoCardless
Bike Club
- Consumer Services
GoCardless helps Bike Club manage recurring and one-off payments for its kids' bike subscription service. Bike Club collects 90% of... its annual revenue through GoCardless, saving about three full-time employees per year, or £100,000 in overhead. The company recovered £200,000 in failed payments over 18 months using Success+. Fraud rates dropped from 8% to 3% after switching to Instant Bank Pay. GoCardless made payments easier and improved profit margins for Bike Club.
Computer Software Case Studies and Customer Success Stories with GoCardless
DocuSign
- Computer Software
DocuSign used GoCardless to offer a new payment method for subscription payments. Before GoCardless, DocuSign missed out on customers in... some countries. After integrating GoCardless with Zuora, 11% of new customers chose GoCardless, with higher rates in the Netherlands and Germany. Customers using GoCardless spent 14% more on average. Retention rates for GoCardless payers reached 70%, higher than credit cards and PayPal. Overall conversion rates increased by 10% after adding GoCardless as a payment option.
Octopus Energy and GoCardless Complete 12bn Direct Debit Migration
Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5. 5 million customer...mandates. This collaboration enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.
