Real-World Case Studies and Customer Success Stories with GoCardless

GoCardless helped PremierePC Technology Group cut payment processing fees by over 85%. The IT services provider switched from credit cards... to ACH payments using GoCardless, saving about $1,200 each month. Over 90% of clients now pay via ACH, reducing friction and improving security. The transition took just a few weeks and led to zero complaints from customers. GoCardless made payments faster, cheaper, and easier for both staff and clients.
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GoCardless helped Perk achieve a 99. 3% payment success rate. Perk now has more cash available to grow its business....GoCardless payments are up to 5x cheaper than cards for Perk. The automation lets Perk scale without adding more staff. Perk uses GoCardless to collect payments globally and in local currencies. Multi-account features make financial reporting faster and easier for Perk.
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Martialytics used GoCardless to let martial arts schools collect payments by Direct Debit. Before, users could only accept credit or... debit cards, which was costly for small schools. With GoCardless, 135 customers signed up for the new integration. Most users switched easily, and payouts became much faster. The integration helped Martialytics offer a better payment experience for their clients.
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GoCardless helped Lightspeed Commerce automate over 3,000 daily merchant repayments, totaling up to half a million dollars, across 10 global markets. Before GoCardless, Lightspeed... managed payments manually, which was slow and risky. With GoCardless, they now launch in new markets quickly using API-driven automation. The operations team spends less time on manual tasks and more time helping customers. GoCardless enabled Lightspeed to expand globally without worrying about complex banking systems.
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Deputy used GoCardless to offer bank debit payments to its global customers. Within a year, 10% of customers adopted bank... debit, with GoCardless fees 45% lower than Visa/Mastercard and 80% lower than AMEX. The first-time payment success rate for bank debit reached 92%, compared to 80% for credit cards. GoCardless integrated with Zuora, helping Deputy improve cashflow and reduce time spent chasing payments. Deputy now plans to further increase bank debit adoption, especially in the US.
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Deel uses GoCardless to automate recurring payments for its global payroll platform. GoCardless enables Deel to offer reliable direct debit... options, reducing payment failures and improving cash flow predictability. The API integration gives 100% payment visibility and supports autopay, saving customers time. Deel’s operations team values the low-touch, dependable service. GoCardless helps Deel scale worldwide by supporting multiple payment schemes.
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GoCardless helped Bakerford, a managed IT services provider, save $38 per transaction by switching from card payments to automated ACH Pull. The integration with... Xero took just minutes and now saves Bakerford 12 hours of payment admin each month. Payment failures dropped from five or six per month to just two total. Bakerford uses the time and cost savings to focus more on clients and family. GoCardless also enabled Bakerford to avoid raising prices for customers.
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Aircall used GoCardless to automate end-to-end payments, saving 1. 5 days of manual work each month. The company achieved a...96% payment success rate and retrieved over €200,000 in failed payments using Success+. Days sales outstanding dropped to 7–10 days with GoCardless, compared to 30 days for bank transfers. Aircall integrated GoCardless with its ERP system, streamlining billing, collection, and reconciliation. The automation improved cashflow and reduced admin effort for Aircall's finance team.
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Trusted Shops used GoCardless integrated with Zuora to automate subscription payments for 30,000 merchants and 40 million consumers. The company saw... business grow by 30% in two years, scaling payments from thousands to hundreds of thousands without increasing costs. Automation saved the finance team several minutes per B2B transaction. GoCardless' API and customer support enabled seamless integration and ongoing innovation. Trusted Shops now relies on GoCardless for stable, scalable payment processing across Europe.
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TeamUp used GoCardless to add Direct Debit payments for fitness businesses. Before GoCardless, TeamUp only offered credit card payments, which... did not fit the UK fitness market. The integration took just six weeks and was built in-house using the GoCardless API. TeamUp found the platform reliable and the support team helpful. Now, TeamUp offers friction-free recurring payments to thousands of fitness professionals.
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GoCardless helped Startle Music automate its payments process. Before, the team spent up to two days a month on manual... Direct Debit tasks. Now, Xero and GoCardless work together to handle invoicing and payment collection automatically. About 80% of Startle’s clients pay by Direct Debit through GoCardless. The accounts team has not needed to grow, even as the business scaled. This lets Startle invest more in product, sales, and marketing.
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GoCardless helped Startle automate its payments process. Startle used to spend up to two days a month on manual Direct... Debit tasks. With GoCardless and Xero integration, payment collection and reconciliation are now fully automated. 80% of Startle’s clients now pay by Direct Debit. The accounts team size stayed the same even as the business grew. This let Startle invest more in product development and sales.
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GoCardless helped Squeegee achieve a payment success rate of over 90%. Squeegee integrated GoCardless in just two weeks. The app... now automates invoicing, payment collection, and reconciliation for field service businesses. Squeegee customers save time and reduce admin costs. Many users now rely solely on GoCardless for payments. This partnership supports Squeegee’s rapid growth and customer satisfaction.
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GoCardless helped SpacetoCo automate recurring payments for venue bookings. SpacetoCo achieved a 99.8% payment success rate and unlocked millions in... extra revenue. The GoCardless API enabled easy integration and reduced admin work by 80% for local government and community organizations. SpacetoCo now serves over 3,500 end users monthly, with 60% of regular bookings processed through GoCardless. The platform is reliable, requiring minimal support and no ongoing maintenance.
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SME Professional used GoCardless integrated with FreeAgent to automate recurring payments. This change saved them the equivalent of one full-time... employee in admin work. Less than 1% of their payments now fail. Direct Debit fees are lower than card payments, improving cost efficiency. The integration also reduced involuntary churn and improved cash flow reliability.
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GoCardless helped RAM Tracking automate recurring payments for its vehicle tracking business. 98% of UK and 70% of Canadian customers... now pay automatically as invoices are due. RAM Tracking reduced aged debtors in the UK by 55% in 12 months. Integration with Certinia and GoCardless streamlined direct debit collection and reconciliation. The automation improved cash flow, credit control, and customer experience.
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GoCardless helped PremierePC Technology Group cut payment processing fees by over 85%. The managed IT provider switched from credit cards... to ACH payments using GoCardless, saving about $1,200 each month. Over 90% of clients now pay via ACH, reducing friction and improving security. The transition took just a few weeks and led to zero complaints from customers. PremierePC reinvests the savings to support staff and services.
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GoCardless helped Planity automate Direct Debit collections for its beauty salon management platform. Planity saved €4,000 per month in staff... costs by switching from manual bank processes. The platform now processes over 60,000 payments monthly, with more than 98% handled through GoCardless. Payment success rates reached 95%, improving cashflow and reducing admin work. Planity’s team can now focus on growth and customer service.
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GoCardless helped Perk achieve a 99. 3% payment success rate. Perk uses GoCardless for recurring payments, improving cashflow and reducing...payment failures to just 0.7%. GoCardless payments are up to 5x cheaper than cards, saving Perk money. The multi-account feature simplifies reporting for Perk’s global entities. Perk can now collect payments in local currencies worldwide, supporting its growth.
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Plum used GoCardless to automate recurring payments for its money management app. 70% of customer payments now go through GoCardless,... helping Plum scale rapidly. Monthly deposits increased by 131% since November 2019. Payment failures dropped from 3.6% to 0.48% in three months using Success+. This let Plum focus on product innovation and expand into new markets.
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FundTap uses GoCardless to automate payment collection and reconciliation. 100% of its customers pay via GoCardless, ensuring reliable cash flow.... The integration with Xero saves FundTap a full day per week on payment admin. This lets FundTap lend more money to small businesses and scale without extra costs. Customers enjoy a simple, automated repayment experience.
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Funding Circle used GoCardless to automate its payment processes. The company scaled repayments to over 40,000 per month. Manual tasks... were replaced with automated workflows using the GoCardless API. This reduced risk and freed up staff time. Customer experience improved, with 97.3% of borrowers completing Direct Debit mandates on the first try. Investors now see returns faster and trust the platform more.
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GoCardless automated 100% of Excedr's customer payments using ACH Pull. Excedr, a scientific equipment leasing company, eliminated manual payment processing... for both its team and clients. The finance team of three now handles the workload of ten, saving time and money. Customers prefer the new system for its ease and reliability. Onboarding took just six weeks, improving cash flow visibility and customer experience.
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GoCardless helped Clearco cut payment errors by 10x after switching from six processors to one. Clearco now saves 10–20 hours... of payment admin each week. The GoCardless API made integration easy for developers. Payment status checks dropped from ten minutes to two. Faster ACH lets Clearco settle payments two days quicker. Clearco can now focus on growth, not payment issues.
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Butn uses GoCardless to automate over 90% of its payment collections. This helps Butn grow fast without raising fixed costs.... GoCardless integrates with Butn’s tech stack, saving time for the admin team. Payments are reconciled automatically, improving cashflow. A dedicated support manager from GoCardless gives Butn confidence in their payment process.
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GoCardless helped Capital on Tap expand into the US by enabling seamless pull ACH payments. The company now processes 85,000... payments each month, saving up to $20 million in card fees over nine years. GoCardless automated payment collection, reducing operational hassle and supporting fast growth. Capital on Tap processed $3 billion in payments with GoCardless, handling 90-95% of their transactions. Customers enjoy the convenience and improved cash flow from the new payment system.
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GoCardless automated recurring payments helped Archa unlock hundreds of thousands of dollars for growth. Archa, a corporate credit and spend... management platform, needed fast, reliable payment collection to support its business model. Manual billing was slowing growth and draining resources. Integrating GoCardless with Chargebee automated billing, reduced costs, and improved cash flow. The solution enabled Archa to re-invest in growth and scale globally.
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Yonder uses GoCardless to manage all customer repayments for its lifestyle credit card. GoCardless enables flexible payment options, letting users... pay weekly, fortnightly, or monthly. With Variable Recurring Payments and Instant Bank Pay, Yonder customers can instantly clear balances and access rewards. This setup improves cashflow for Yonder and gives customers more control over repayments. The GoCardless API also helped Yonder win Best UX of the Year at the AltFi awards.
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GoCardless helped Wanna, a digital lending platform, get paid twice as fast. Money now lands in their account within 24... hours instead of 48. The team spends three times fewer hours processing payments. GoCardless support is fast and flexible, freeing up time for product development. Integration with Tadosi lets Wanna manage all payments in one place. GoCardless also supports Wanna’s international expansion plans.
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GoCardless helped Tembo, a savings and mortgage platform, manage 250% growth in assets under administration. Tembo used GoCardless for recurring... and one-off payments, including Instant Bank Pay. In April 2024, Instant Bank Pay deposits rose 400% year-over-year, collecting £1 million in six hours. Customer satisfaction scores increased from 84% to 98%. GoCardless enabled flexible payments and easy integration, supporting Tembo’s rapid expansion.
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GoCardless helped Smart Pension automate pension contribution collections for thousands of UK employers. Smart Pension integrated the GoCardless API in... under a week, streamlining registration and payment processes. Automation eliminated manual data entry and reduced errors, making transactions 100% accurate. The finance team no longer chases outstanding payments, saving significant time. Clients can now set up and manage accounts easily online.
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GoCardless Bank Account Data powers re:cap’s financial insights platform. re:cap uses this data to automate cash management and funding insights... for 2,500 companies. The automation lets a 50-person team serve a large customer base efficiently. GoCardless provides clean, real-time data and broad bank coverage. re:cap implemented the solution in just two weeks. The partnership supports re:cap’s international growth and ongoing innovation.
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Plum used GoCardless to automate recurring payments for its money management app. 70% of customer payments now go through GoCardless,... helping Plum scale rapidly. Monthly deposits increased by 131% since November 2019. Failed payment rates dropped from 3.6% to 0.48% in three months using Success+. This let Plum focus on product innovation and expand into new markets.
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GoCardless helped Nutmeg Saving and Investment modernize its payment process. Over 60% of new Nutmeg customers now set up direct... debits online. The GoCardless API enabled seamless integration with Nutmeg’s website, improving user experience. Nutmeg automated payments without adding staff. Customers can easily manage payments, supporting Nutmeg’s customer-centric approach.
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GoCardless helped Virtual Spotter cut finance admin and automate payments. The company uses GoCardless with Xero to handle 95% of... its payments, about 600 transactions a month. They collect in multiple currencies and save on fees with built-in FX conversion. Virtual Spotter has never had a payment error in over 6,000 transactions a year. This lets them focus on global growth and build customer trust.
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GoCardless helped Sustainable Salons automate direct bank payments. Over 75% of members now pay with GoCardless. The finance team saves... 20 hours per week on data entry. The integration with Salesforce and Asperato made payments seamless. Real-time failed payment alerts improved cashflow. Sustainable Salons can now focus more on impact, not admin.
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GoCardless helped Specialist Termite Control automate monthly payment collections. Staff now spend only a quarter of the time on payment... admin compared to before. Processing a $4,000 payment plan costs just $5 with GoCardless, down from almost $70 with credit cards. Integration with Xero made reconciliation fast and easy. Customers enjoy flexible payment plans and a smooth, secure experience.
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GoCardless helped eCard Systems save four hours per month on payments admin. The company needed a new ACH solution for... Canadian customers after FedGlobal ACH was discontinued. GoCardless restored cross-border ACH payments and integrated directly with NetSuite. eCard Systems now pays a flat fee per ACH transaction, instead of 3% on credit cards. The process is automated, reducing manual work and chargebacks. Customer support from GoCardless is described as phenomenal.
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GoCardless helped Diaper Stork cut payment processing fees by 2% per transaction. The Seattle-based diaper service integrated GoCardless with Xero... to accept ACH debit payments. Half of Diaper Stork's customers now pay by ACH, reducing overhead and saving time. The owner saves 2-3 hours each month on reconciliation and accounting. Automated payments mean fewer errors and less manual work. Customers enjoy flexible payment options and a smoother experience.
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GoCardless helps Virtual Spotter automate 95% of its payments, handling around 600 transactions monthly. The integration with Xero lets one... part-time employee manage all finance tasks. GoCardless enables easy international payments with built-in FX conversion, reducing fees and admin. Over five years, Virtual Spotter has never had a payment error, building strong customer trust. The solution supports global growth and removes the need to chase payments.
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GoCardless helped Sustainable Salons automate direct bank payments. Over 75% of members now pay with GoCardless. The finance team saves... 20 hours per week on data entry. The integration with Salesforce and Asperato made recurring billing almost hands-off. Real-time failed payment alerts improved cashflow. Sustainable Salons can now focus more on impact, not admin.
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GoCardless integrated with Xero helped Specialist Termite Control automate monthly payment collections. Staff now spend only a quarter of the... time on payment admin compared to before. Processing a $4,000 payment plan costs just $5 with GoCardless, down from almost $70 with credit cards. Customers get a smooth, professional payment experience and flexible plans. Staff avoid awkward payment conversations and always get paid on time.
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Pure & Clean used GoCardless with CleanerPlanner to automate payments for their window and exterior cleaning business. Before GoCardless, they... lost £3,500 to unpaid invoices and were owed £12,000 from manual payments. Switching to Direct Debit reduced late payments and saved days each month on admin. Customers now find it easier to pay, and the business plans to move 90% of clients to GoCardless. This change helps Pure & Clean run more efficiently and profitably.
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The Back Room switched from manual bank payments and credit cards to GoCardless for automated, international payments. They integrated GoCardless... with Xero, cutting bookkeeping costs by $25,000 a year and reducing days sales outstanding from 25 to 8 days. GoCardless helped them save on credit card fees and improved cash flow visibility. The Back Room now collects payments in multiple currencies, making global operations easier and less stressful.
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Sage uses GoCardless to automate recurring payments and streamline bank data feeds. 150,000 payments per month are processed, with less... than 1% failing. The integration saves Sage and its customers hundreds of hours in payment administration. Open banking APIs enable automatic reconciliation, improving data reliability and customer satisfaction. GoCardless helps Sage scale its SaaS business without adding finance staff.
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GoCardless helped The Wow Company solve years of billing and payment headaches. The Wow Company, a UK-based accountancy firm, used... GoCardless for Xero to automate recurring and ad-hoc payments. This eliminated manual invoicing and reduced the need for a finance team to chase debts. Payments are now collected within 48 hours, freeing staff to focus on client relationships. The company now recommends GoCardless to its own clients for cash collection.
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GoCardless for Xero helped WE Accounting automate client payments. Before, the team spent hours chasing payments and relied on clients... to set up transfers. With GoCardless, payments are set up in minutes and are always on time. The integration with Xero means payments are automatically matched to invoices. WE Accounting now saves 5–10 hours a month on admin, freeing up time for client advisory work.
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GoCardless helped TotalBooks automate payments and save 200 hours of admin each year. The founder, Buhir Rafiq, used GoCardless with... Xero to reduce late payments and improve cashflow. Automated billing and integrations made invoicing faster and more accurate. The business gained better financial visibility and stronger client relationships. Reliable payments gave the founder more time for family and increased business value.
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The Back Room switched from manual bank Direct Debit and credit cards to GoCardless for automated payments. They integrated GoCardless... with Xero, saving $25,000 a year in bookkeeping costs. Days sales outstanding dropped from 25 days to 8. The company now collects payments in multiple currencies and has better cash flow visibility. GoCardless helped them reduce credit card fees and improve global payment processes.
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Sage uses GoCardless to automate recurring payments and streamline bank data feeds. 150,000 payments per month are processed, with less... than 1% failing. The integration saves Sage customers hundreds of hours in payment admin. Open banking APIs pull daily transactions into Sage, making reconciliation faster and easier. GoCardless enables Sage to scale its SaaS billing without adding finance staff.
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TaxCloud used GoCardless for ACH payments to automate collections and reduce manual work. The company integrated GoCardless with Chargebee, replacing... a homegrown ACH system that could not scale. This change saved TaxCloud hundreds of dollars in credit card fees and cut payments admin time by 65%. GoCardless improved transparency, trust, and scalability for TaxCloud’s payment operations. Staff can now easily track payment statuses and schedules, boosting efficiency.
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GoCardless helps OLT automate weekly Direct Debits, supporting its mission to end power poverty. OLT’s SaaS platform uses automation and... AI to cut technology costs for power companies. Integrating GoCardless lets OLT offer flexible, accessible payment options, especially for lower-income consumers. OLT’s customers now collect 8,000 payments weekly, driving 17% monthly revenue growth. Fast setup and global reach make GoCardless a key partner for OLT’s expansion.
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Farm Focus automated its billing with GoCardless, cutting payment costs by 80%. The company saved $4,800 a year on transaction... fees. Accounts receivable staffing dropped from 2.5 FTEs to less than one. GoCardless integration improved billing accuracy and reduced manual work. Most customers now prefer paying by Direct Debit, boosting efficiency.
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DocuSign used GoCardless to offer bank debit as a payment option for its subscription services. After integrating GoCardless with Zuora,... 11% of new customers chose this payment method, with even higher adoption in the Netherlands and Germany. Customers paying by GoCardless spent 14% more on average than those using other methods. Retention rates for GoCardless payers reached 70% after 12 months, higher than PayPal. The conversion rate across all payments increased by 10% after adding GoCardless.
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TaxCloud used GoCardless for ACH payments to automate collections and reduce manual work. The company integrated GoCardless with Chargebee to... handle $5 million in monthly payments for over 500 clients. Switching from a homegrown ACH system saved TaxCloud 65% of time spent on payment admin. They also saved hundreds of dollars per customer by avoiding credit card fees. GoCardless improved transparency, trust, and scalability for TaxCloud's payment operations.
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PayFit uses GoCardless to automate payments across Europe. 99% of its customers in France, Great Britain, Spain, and Germany pay... automatically. The integration with Zuora and GoCardless saves PayFit about one full-time employee worth €2000-3000 per month. PayFit can invoice and collect payments at the touch of a button. This automation improves cash flow and supports PayFit’s rapid growth.
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GoCardless helped Re-Leased automate international recurring payments. Before, Re-Leased lost up to 25% of transaction value to bank fees and... waited 45–50 days for payments. With GoCardless for Xero, setup was fast and easy. The finance team now saves $10,000 a month on fees and spends less time on invoicing. Days sales outstanding dropped to 30 days, matching payment terms. Most invoices are now paid on time, improving cash flow and planning.
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GoCardless helped UniHomes automate 90% of its customer billing. Before, UniHomes faced manual payment processing and frequent errors. GoCardless offered... an easy-to-use, cost-effective solution with a strong API. Setup took just a week. Payment failures dropped to less than 1%, far below the UK average. UniHomes now saves many hours and recommends GoCardless for billing automation.
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GoCardless helped Re-Leased automate international recurring payments, cutting $10,000 a month in bank transfer fees. Before, payments took 3-5 days... and up to 25% of value was lost to fees. With GoCardless for Xero, Re-Leased reduced days sales outstanding from 45-50 to 30 days. The finance team now spends less time on invoicing and manual errors are down. Most invoices are paid on time, improving cash flow and planning.
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GoCardless for Sage50 helped Norwich Residential Management automate cash collection for over 6,000 units. Before, collecting payments was manual and... error-prone, taking two days a month for reconciliation. After switching, payment errors dropped and staff were redeployed to higher-value work. The time spent chasing late payments fell from over 20% of clients to less than 2%. Direct Debit adoption improved, reducing admin and costs while supporting business growth.
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GoCardless helped Newton Property Management unlock £1. 9m in projected cashflow over three years. The company migrated 11,378 mandates to...GoCardless, reducing payment failure rates to 0.8% from 2-3%. Staff now save three days per month chasing late payments. Integration with CPL Software enabled automated reconciliations and flexible payment options. Newton collects over 20,000 payments monthly, improving customer experience and reducing costs.
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GoCardless automated payments helped SpacetoCo reach a 99. 8% payment success rate. SpacetoCo used GoCardless to automate recurring payments for...venue bookings. This made it easier for community groups to book spaces without credit cards. The integration unlocked millions in extra revenue and reduced admin by 80% for local government and community organizations. SpacetoCo now manages payments for 3,500+ end users monthly, with almost no bad debts.
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GoCardless helped oxio automate recurring payments for 30,000 monthly customers. oxio integrated GoCardless in just two weeks using the API... and Sonar. Payment failures dropped and recovery rates improved compared to cards. GoCardless payments cost oxio about 25% less per transaction than credit cards. Customers enjoy a set-and-forget experience, reducing manual work and churn. oxio relies on GoCardless for stable, low-maintenance payment collection as it grows.
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YourParkingSpace switched to GoCardless to handle recurring monthly payments. The old provider was costly and required manual work for each... transaction. GoCardless offered lower fees, easy integration, and a smooth customer experience. Customers never complained about the signup process. The team can now adjust subscription amounts and avoid failed payments from expired cards.
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GoCardless helped Quandoo, a restaurant booking platform, switch from bank-managed Direct Debit to a more flexible payment system. Quandoo saw 50-85%... adoption of GoCardless as the preferred payment method in supported countries. The platform made payment management easier, reduced chargeback costs, and improved payment reliability. Quandoo saved time on payment collection and reconciliation, and received positive feedback from its restaurant customers. The company plans to expand GoCardless usage to more countries.
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GoCardless helped oxio automate recurring payments for 30,000 monthly customers. oxio integrated GoCardless in just two weeks, using its API... and automation features. Payment failures dropped and recovery rates improved compared to cards. GoCardless payments cost oxio about 25% less per transaction than credit cards. Customers enjoy a "set and forget" experience, reducing manual work and churn. oxio plans to expand with GoCardless as a key payment partner.
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GoCardless helped Phidev, a digital marketing agency in El Paso, save hundreds per payment by switching from credit cards to ACH Pull. 90% of Phidev's... customers now pay by ACH Pull, reducing payment admin by 3 hours each month. The integration with Xero made onboarding simple and fast. Lower fees and predictable cashflow let Phidev invest more in growth. Customers welcomed the change, with incentives driving high adoption.
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GoCardless for Xero helped Growth Alliance automate recurring payments and billing. The agency eliminated manual errors that caused a 5%... annual revenue loss. Integration with Xero means invoices are now automatically reconciled. The founder saved two hours per week and avoided hiring a finance role. Clients in the US and UK now enjoy a smoother payment experience.
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GoCardless helped BizWisdom, a Melbourne digital marketing agency, cut days spent chasing unpaid invoices. By automating payments and integrating with... Xero, BizWisdom reduced admin work and improved customer experience. About 70% of clients now pay via GoCardless, saving time and costs. The team can focus more on delivering great service and growing the business. GoCardless made payments seamless and nearly eliminated late payment issues.
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GoCardless helped Phidev, a digital marketing agency in El Paso, save hundreds of dollars per payment by switching from credit cards to ACH Pull. 90% of Phidev's... customers now pay by ACH Pull, reducing payment admin by 3 hours each month. The integration with Xero made onboarding simple and fast. Lower fees and predictable cashflow let Phidev invest more in growth and new hires. Customers welcomed the change, with incentives driving high adoption.
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GoCardless helped Norwegian Refugee Council automate recurring donor payments. NRC migrated its Direct Debit payments to GoCardless in Sweden, Germany,... and Austria, now processing 35% of global bank-to-bank payments through the platform. Success+ from GoCardless increased recaptured failed payments by 7% and cut payment admin time by 50-60 hours monthly. The automated system reduced time spent chasing failed payments by 64%. NRC can now focus more funds and resources on helping displaced people worldwide.
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GoCardless helps i=Change automate recurring payments, reducing payment failure rates to just 2-3% compared to 10% with cards. This lets i=Change... focus on its mission of supporting NGOs, not chasing late payments. Integration with Xero means invoices are scheduled and reconciled automatically. Accurate payments data powers impact reporting. GoCardless is key for i=Change to deliver millions in donations each year.
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GoCardless helped Norwegian Refugee Council automate recurring donor payments. NRC migrated its Direct Debit payments to GoCardless in Sweden, Germany,... and Austria, now handling 35% of global payments through the platform. Success+ from GoCardless increased recaptured failed payments by 7%. NRC saves 50-60 hours monthly on payment admin and reconciliation. This lets NRC send more funds directly to people in need.
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GoCardless helped Octopus Energy migrate 5. 5 million customer accounts and £12 billion in annual payments with zero disruption. Refunds...that once took up to five days now reach customers in one or two days, with 30,000 refunds processed weekly. GoCardless processes over £1 billion monthly for Octopus in the UK and supports payments for 8 million customers across six schemes. Octopus recaptured £48 million in failed payments in 12 months using machine learning. The unified payments platform reduced transaction costs and freed teams to focus on customer support.
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GoCardless helped Engie automate direct bank payment collections, replacing manual Direct Debit processes. Engie compressed a 3–7 day payment workflow... into just one day. Over 300,000 customers were migrated to GoCardless with minimal risk. The automation improved cashflow, reduced costs, and increased payment predictability. Engie gained better reporting, reconciliation, and insights into failed payments, supporting their growth and sustainability goals.
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GoCardless powers Octopus Energy’s global payments, handling over £1 billion monthly in the UK. Octopus migrated 5.5 million accounts and... £12 billion in annual payments to GoCardless with zero disruption. Refunds now reach customers in 1–2 days, down from five. The platform recaptured £48 million in failed payments in a year. Octopus unified payments across multiple markets, cutting costs and freeing teams to focus on customers.
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GoCardless helped Lifestyle Fitness, a UK gym chain, digitize and streamline its payment process. The company switched from a card-based... system to GoCardless, improving payment visibility and reducing manual work. Monthly accounts now take five days instead of three weeks. Success+ from GoCardless lifted failed payment recovery to 71.6%. Staff and customers are happier, with no negative feedback about payments since the switch.
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GoCardless helped Dukes Gym save 20 hours a week on payment admin. The gym automated collections and integrated GoCardless with... GymMaster. This led to an extra $100k in annual billable hours. Refunds are now easier and customer experience improved. GoCardless also reduced transaction fees by 30% compared to previous providers.
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GoCardless helped One Element cut admin time for membership payments from weeks to just 1–2 hours per week. The company switched... from manual standing orders to GoCardless, integrating with TeamUp for seamless membership and franchise payment management. Members now enjoy secure, hassle-free recurring payments. Cash flow improved with more frequent payment cycles. The solution made managing outdoor fitness memberships simple and efficient.
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Data Energy, a utility specialist, has adopted GoCardless' Recurring Pay by Bank solution to automate its energy meter top-up payments. This move enhances... operational efficiency by eliminating manual billing processes and reducing customer churn. The solution leverages the UK Payments Initiative's new account-to-account scheme, offering a seamless payment experience and greater control for customers.
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GoCardless is enhancing its presence in the health and fitness industry by providing flexible direct debit solutions to over 1,500 gyms across Europe. Clients like The... Fitness Space and 3-1-5 Health Club benefit from improved cash flow management and reduced administrative burdens. Les Mills International integrated GoCardless with Magento, automating multi-country payment processes. GoCardless offers transparent pricing and high payment success rates without debt collection services.
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GoCardless has announced that over 35,000 businesses have adopted its open banking payment solutions, highlighting the company's success in democratizing access to this technology. The platform's features,... such as intelligent routing and a bank guess feature, enhance user experience and reliability. This growth underscores GoCardless's role in advancing 'Pay by Bank' solutions, offering businesses a cost-effective and secure alternative to traditional card payments.
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Communicate Telecoms has expanded its partnership with GoCardless by adopting the AI-powered Same Day Settlement+ tool to enhance payout timings. This tool allows... payments to be settled on the same day, improving cash flow and enabling strategic investments. The partnership, which began seven years ago, has already achieved a 99.71% payment success rate through GoCardless' Direct Debit solution integrated with Xero.
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Octopus Energy has completed a significant migration of 12 billion in direct debit payments to GoCardless, enhancing payment speed and efficiency for 5. 5 million customer...mandates. This collaboration enables faster refunds and automates transaction processes, allowing Octopus to focus on complex customer queries. GoCardless CEO Hiroki Takeuchi highlights the partnership's role in simplifying life through technology.
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