OutSystems: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: OutSystems
Brand: OutSystems
Rating: 4.57 (2972 reviews)

4.57 5

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(2972)

The Modern Application Development Platform

AI Powered

OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

Workflow Management
Helpdesk Management
Sales Document Management
Business Development
Content Management
Community Building
Products & Pricelist Management

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

Improve ROI
Scale Best Practices
Manage Risk
Improve Digital And Social Presence
Improve Internal Communications
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Launch New Products
Improve Stakeholder Relations
Grow Market Share
Improve Consistency
Improve Efficiency
Improve Visibility

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OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...From modernizing legacy systems to streamlining inefficient paper-based processes and engaging customers, suppliers and partners, we have solved a great variety of business problems and delivered real value to our customers, with great ROI in just a few months...." Peer review by Alexandre d, Co-Founder & Partner, Computer Software

OutSystems, Tithe.ly, Floify, Bonjoro, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

Information Technology and Services
Computer Software
Management Consulting

Popular in

Enterprise
Mid Market
Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

How does OutSystems facilitate Sending & Publishing Communications?

Outsystems provides a streamlined publishing process with a one-click publish feature, eliminating the need for compilation and enabling rapid application development. The TrueChange feature ensures code quality by identifying and resolving potential issues before publishing. However, the publishing time can increase as applications grow in size and complexity.

"...Date published...." Customer Stories

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What benefits does OutSystems offer for Onboarding?

Outsystems training and onboarding capabilities enable fast learning and rapid development for new developers, promoting quick integration into the development team. The platform facilitates fast development and delivery of projects, particularly with limited budgets and smaller development teams. However, limitations exist in the availability of trained developers and the effectiveness of initial online training.

"...A truly Rapid Application Development + An excellent Lifecycle Management + An really fast learning curve + Awesome online training + Expert-ready customer service..." Peer review by Edson Ribeiro

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How does OutSystems address your Engagement Management Challenges?

OutSystems Engagement Management facilitates collaboration between developers, business stakeholders, and end users. The platform promotes rapid prototyping and user engagement, enabling quick feedback loops and accelerated development cycles. Limitations exist in the platform's support resolution time, requiring careful management of large development teams.

"...Customer engagement...." Peer review by Mari Pantoja-Smith, MSN-RN, Corporate Director - Hospital Based Solutions, MEDNAX

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How efficiently Does OutSystems manage your Workflow Management?

OutSystems enables the development of automated workflows for business processes. It facilitates the integration of various systems into a simplified workflow. The platform provides features for intelligent workflow design and deployment, including rollback functionality, scalability, and security. However, designing and configuring workflows for non-technical users can be challenging.

"...OutSystems is very well suited to bespoke workflows that the business is expanding into or even legacy, but then you have the typical barriers to change...." Peer review by Engineer in Information Technology

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What benefits does OutSystems offer for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Leveraging Generative AI in Your OutSystems Apps

Frequently Asked Questions(FAQ)

for OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .