OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Sales Document Management
  • Business Development
  • Content Management
  • Community Building
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
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OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...They have given us excellent support and really helped us achieve our goals. ...." Peer review by Bruce J., Programming Manager, Government Administration

OutSystems, Tithe.ly, Bonjoro, Sentry, C2CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

What makes OutSystems ideal for Sending & Publishing Communications?

Why is OutSystems the best choice for Onboarding?

What benefits does OutSystems offer for Engagement Management?

What Are the key features of OutSystems for Workflow Management?

What solutions does OutSystems provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

NYK Line Cuts Dev Time by 50% to Deploy 30 Apps | OutSystems

NYK Line has adopted OutSystems to modernize its digital infrastructure, achieving a 50% reduction in development time for 30 applications. The AI-powered low-code platform enhances NYK Line's operat...ional systems, supporting business agility and growth. OutSystems facilitates rapid prototyping and component standardization, improving development efficiency and enabling quick application deployment.

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OutSystems Powers Indias First Fully Paperless Mortgage Platform for Grihum Housing Finance

OutSystems has enabled Grihum Housing Finance to launch India's first fully paperless mortgage platform using its AI-powered low-code development platform. This transformation has streamlined Grihum'...s operations by integrating multiple applications into a single system, enhancing loan approval speed and cost efficiency. The platform also incorporates OutSystems AI Agent Workbench to automate property deviation analysis, boosting compliance and underwriting accuracy.

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OutSystems Transforms Scoot's Disruption Management System to Elevate ...

Scoot, a subsidiary of Singapore Airlines, has adopted OutSystems' AI-powered low-code platform to modernize its flight disruption management system. This transformation enabled Scoot to develop the ...Virtual Operations Command Center (vOCC) application, significantly improving operational efficiency and communication during disruptions. The new system has doubled development speed, increased data visibility by 90%, and reduced manual processing time by over 60%.

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Mercedes-Benz Financial Services Portugal - Financial Services - Financial Services

OutSystems helped Mercedes-Benz Financial Services Portugal modernize its complaints management. The company faced slow, email-based processes and risked regulatory issues. With OutSystems, they buil...t an integrated complaints system in just four weeks. Only 1.5 FTE developers were needed, saving 66% in FTE. The new portal improved customer experience and operational efficiency.

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Scoot - Transportation/Trucking/Railroad - Transportation/Trucking/Railroad

OutSystems helped Scoot build a mission-critical disruption management app in just four months. The new vOCC platform increased data visibility by 90% and saved over 3,000 operational minutes per mon...th. Scoot reduced manual processing time by 60%. The app improved coordination during flight disruptions and enhanced passenger experience. OutSystems enabled faster, cost-effective development with built-in security and compliance.

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Fidelidade - Insurance - Insurance

OutSystems helped Fidelidade, a leading European insurer, modernize its IT ecosystem after seven mergers. The company replaced legacy systems and trained over 100 developers on OutSystems. Fidelidade... now has more than 80 digital products in production and 800 reusable business modules. This low-code platform improved IT productivity, agility, and customer experience. Fidelidade delivers award-winning digital insurance solutions and maintains a competitive edge.

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Leveraging Generative AI in Your OutSystems Apps

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Frequently Asked Questions(FAQ)

for OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .

What are the top features of OutSystems?

Personalization, Widgets and Alerts: popups & Notifications are some of the top features of OutSystems.

Who uses OutSystems?

OutSystems is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are OutSystems alternatives?

Tithe.Ly, Bonjoro, Sentry and C2CRM are popular alternatives for OutSystems.

Where is OutSystems located?

OutSystems is headquartered at Groenewoudsedijk 61 3528 BG Utrecht, NL.
lightning

Peers used OutSystems for sending & publishing communications and onboarding

OutSystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)

Software Failure Risk Guidance

?

for OutSystems

Overall Risk Meter

Low Medium High

Top Failure Risks for OutSystems

OutSystems. News

Product

OutSystems Introduces Agentic Systems Engineering to Power Governed, Open Enterprise AI

OutSystems has introduced Agentic Systems Engineering, a new approach designed to enhance governed, open enterprise AI. This initiative aims to empower organizations with robust AI capabilities while ensuring compliance and governance.

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Product

OutSystems launches agentic systems engineering for AI

OutSystems has launched Agentic Systems Engineering for enterprise AI development, featuring the Enterprise Context Graph and an updated version of Mentor. This approach aims to enhance AI development by providing a shared view of applications and workflows, addressing integration challenges in complex technology estates. The launch supports an open ecosystem, allowing the use of external coding tools. Early adopters like Kent State University and SRS Distribution report significant improvements in development efficiency.

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Product

OutSystems introduces Agentic Systems Engineering

OutSystems has introduced Agentic Systems Engineering, a new AI development approach designed to enhance enterprise software development. This initiative includes the Enterprise Context Graph, which provides a comprehensive understanding of enterprise architecture. The next generation of OutSystems Mentor integrates this approach, enabling developers to build secure, compliant systems using agentic tools. An early access program is expected in Q2 2026.

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Partnership

OutSystems News and Updates

OutSystems has launched the Elevate Partner Program, designed to enhance ecosystem excellence in the agentic AI era. This new value-based framework aims to incentivize innovation in agentic AI and drive customer success.

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OutSystems. Profile

Company Name

OutSystems.

Company Website

https://www.outsystems.com/

HQ Location

Groenewoudsedijk 61 3528 BG Utrecht, NL

Employees

1001-5000

Social

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Financials

SERIES E