OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Sales Document Management
  • Business Development
  • Content Management
  • Community Building
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
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OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OutSystems is very well suited to bespoke workflows that the business is expanding into or even legacy, but then you have the typical barriers to change...." Peer review by Engineer in Information Technology

Peer review evidence (same sources as the product rating summary)

"...It is so much faster than writing code and the deployment model almost always assure that you always have working or at least publishable model to come back too...." Peer review by Consultant
"...With 4LC (4 Layer canvas) based architecture, we were able to build our client onboarding solution in a very short time and roll into production within 3 months...." Peer review by Verified Reviewer, Financial Services
"...OutSystems is well suited in mobile and web application development and delivery and increasing delivery cadence...." Peer review by Robert Lathrop, Director of Enterprise Architecture, OrthoBanc, LLC

OutSystems, Tithe.ly, Floify, Bonjoro, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

What makes OutSystems ideal for Sending & Publishing Communications?

What makes OutSystems ideal for Onboarding?

How efficiently Does OutSystems manage your Engagement Management?

How does OutSystems address your Workflow Management Challenges?

What solutions does OutSystems provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

NYK Line Cuts Dev Time by 50% to Deploy 30 Apps | OutSystems

NYK Line has adopted OutSystems to modernize its digital infrastructure, achieving a 50% reduction in development time for 30 applications. The AI-powered low-code platform enhances NYK Line's operat...ional systems, supporting business agility and growth. OutSystems facilitates rapid prototyping and component standardization, improving development efficiency and enabling quick application deployment.

Read on →
 

OutSystems Powers Indias First Fully Paperless Mortgage Platform for Grihum Housing Finance

OutSystems has enabled Grihum Housing Finance to launch India's first fully paperless mortgage platform using its AI-powered low-code development platform. This transformation has streamlined Grihum'...s operations by integrating multiple applications into a single system, enhancing loan approval speed and cost efficiency. The platform also incorporates OutSystems AI Agent Workbench to automate property deviation analysis, boosting compliance and underwriting accuracy.

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OutSystems Transforms Scoot's Disruption Management System to Elevate ...

Scoot, a subsidiary of Singapore Airlines, has adopted OutSystems' AI-powered low-code platform to modernize its flight disruption management system. This transformation enabled Scoot to develop the ...Virtual Operations Command Center (vOCC) application, significantly improving operational efficiency and communication during disruptions. The new system has doubled development speed, increased data visibility by 90%, and reduced manual processing time by over 60%.

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Western Union - Financial Services - Very Large

Denver, USA

OutSystems helped Western Union launch digital banking apps in Germany and Romania in just 11 months. The company used OutSystems to speed up app development, modernize IT, and improve customer exper...iences. Western Union delivered over 20 apps, including a multi-currency banking app and internal tools. The platform enabled faster product launches, with the front-end built in under four months. OutSystems reduced developer needs and improved team agility.

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United Rentals - Construction - Very Large

Stamford, USA

OutSystems helped United Rentals build the "Tool Manager" app in just four months, cutting development time in half and reducing costs by 66% compared to Angular. The AI and IoT-powered platform trac...ks tools in real time, prevents tool loss, and speeds up tool checkout by 10x. RFID, QR labels, and sensors give full visibility and accountability for over 500,000 customers. A pilot with a large contractor saw 0% tool loss over 30 weeks. The solution supports United Rentals’ $1 billion revenue goal and improves customer experience on complex jobsites.

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Banco Santander Consumer Portugal - Banking - Large

Lisbon, Portugal

OutSystems helped Banco Santander Consumer Portugal replace 70% of its core IT systems in three years. The bank used OutSystems to build 14 new apps and launch digital channels for partners and custo...mers. Over 90% of partners adopted digital integration. The new agile IT setup lets the bank launch products faster and improve customer experience. Customer satisfaction scores increased after the transformation.

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Leveraging Generative AI in Your OutSystems Apps

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Frequently Asked Questions (FAQ)

What buyers ask before choosing OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .

What are the top features of OutSystems?

Personalization, Widgets and Alerts: popups & Notifications are some of the top features of OutSystems.

Who uses OutSystems?

OutSystems is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are OutSystems alternatives?

Tithe.Ly, Floify, Bonjoro and Pipeliner CRM are popular alternatives for OutSystems.

Where is OutSystems located?

OutSystems is headquartered at Groenewoudsedijk 61 3528 BG Utrecht, NL.
lightning

Peers used OutSystems for sending & publishing communications and onboarding

OutSystems Competitors

OutSystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)

OutSystems Integrations

OutSystems integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.46/5 ★

Read Reviews (142)
Data Import

4.30/5 ★

Read Reviews (204)

Jet Interactive

4.19 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FICO Decision Central

3.93 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CM Commerce

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FICO Data Orchestrator

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FICO Blaze Advisor

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for OutSystems

Showpad

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Chartbeat

3.89 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Sendoso

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

RingCentral Video

4.44 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Sheets

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for OutSystems

Overall Risk Meter

Low Medium High

Top Failure Risks for OutSystems

OutSystems. News

Partnership

Obzen Partners with Global Platform Company OutSystems to Strengthen AI Service ...

Obzen and OutSystems have partnered to enhance AI service development by integrating Obzen's data platform with OutSystems' AI-powered application platform. This collaboration aims to support enterprises in building AI services and driving digital transformation across industries like manufacturing and finance. The partnership will focus on expanding AI utilization and promoting data-driven decision-making.

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Product

OutSystems Announces New AI Capabilities with AWS to Deliver Agentic Systems for the Enterprise

OutSystems has expanded its collaboration with AWS to integrate AI capabilities, including Kiro, AWS Transform, and Amazon Bedrock, into its platform. This integration aims to address enterprise AI challenges by offering legacy modernization, AI-native development governance, and AI model orchestration. The new suite of Agentic AI Solutions is available in various preview stages, enhancing flexibility and scalability for enterprises.

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Product

OutSystems Unveils Open Agentic Systems Platform for Enterprise AI

OutSystems has launched the Open Agentic Systems Platform, designed to help enterprises manage AI workloads and modernize legacy systems. The platform includes new capabilities for AI-native operations, integration with AWS's Kiro, and a Banking Solution for Loan Origination. These innovations aim to enhance digital sovereignty and performance while ensuring compliance and cost efficiency.

Read more →
Product

96% of Organizations Use AI Agents: 2026 OutSystems Research

OutSystems released its 2026 State of AI Development report, revealing that 96% of organizations are using AI agents, with 97% exploring broader AI strategies. The report highlights challenges in governance as AI adoption grows. OutSystems introduced Agentic Systems Engineering to help manage AI sprawl and improve governance. The report underscores a shift from AI experimentation to execution in enterprises.

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OutSystems. Profile

Company Name

OutSystems.

Company Website

https://www.outsystems.com/

HQ Location

Groenewoudsedijk 61 3528 BG Utrecht, NL

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES E