OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Sales Document Management
  • Business Development
  • Content Management
  • Community Building
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...With 4LC (4 Layer canvas) based architecture, we were able to build our client onboarding solution in a very short time and roll into production within 3 months...." Peer review by Verified Reviewer, Financial Services

Peer review evidence (same sources as the product rating summary)

"...Although I am a beginner I have managed to build and publish my first "exercise" application within two weeks...." Peer review by Willem Norval, Owner, Villa Afriq
"...OutSystems is a perfect tool when you are new to development and want to start learning development...." Peer review by Employee in Research & Development
"...Our main focus is now more on the user interface and interaction, which provides the value expected...." Peer review by Esther Pedro, Management Consulting

OutSystems, Tithe.ly, Floify, Bonjoro, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

What benefits does OutSystems offer for Sending & Publishing Communications?

How does OutSystems facilitate Onboarding?

Why is OutSystems the best choice for Engagement Management?

What makes OutSystems ideal for Workflow Management?

What Are the key features of OutSystems for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

NYK Line Cuts Dev Time by 50% to Deploy 30 Apps | OutSystems

NYK Line has adopted OutSystems to modernize its digital infrastructure, achieving a 50% reduction in development time for 30 applications. The AI-powered low-code platform enhances NYK Line's operat...ional systems, supporting business agility and growth. OutSystems facilitates rapid prototyping and component standardization, improving development efficiency and enabling quick application deployment.

Read on →
 

OutSystems Powers Indias First Fully Paperless Mortgage Platform for Grihum Housing Finance

OutSystems has enabled Grihum Housing Finance to launch India's first fully paperless mortgage platform using its AI-powered low-code development platform. This transformation has streamlined Grihum'...s operations by integrating multiple applications into a single system, enhancing loan approval speed and cost efficiency. The platform also incorporates OutSystems AI Agent Workbench to automate property deviation analysis, boosting compliance and underwriting accuracy.

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OutSystems Transforms Scoot's Disruption Management System to Elevate ...

Scoot, a subsidiary of Singapore Airlines, has adopted OutSystems' AI-powered low-code platform to modernize its flight disruption management system. This transformation enabled Scoot to develop the ...Virtual Operations Command Center (vOCC) application, significantly improving operational efficiency and communication during disruptions. The new system has doubled development speed, increased data visibility by 90%, and reduced manual processing time by over 60%.

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Abu Dhabi Social Support Authority - Government Administration - Small

Abu Dhabi, UAE

OutSystems helped Abu Dhabi Social Support Authority launch a financial support app in just four months. The platform enabled the team to build new services, like maternity leave and marriage loan su...pport, in only two months each. The app integrated with 27 government entities, making the process seamless for users. SSA processed 346,251 payments and achieved a customer experience score of up to 95%. The project earned recognition from the Crown Prince for outstanding service.

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TravelEssence - Hospitality - Small

Utrecht, Netherlands

OutSystems helped TravelEssence modernize its core system in just 4 months. The new AI-powered platform increased yearly revenue by 20%. TravelEssence built 3 AI agents to automate tasks like content... translation and itinerary summaries. Staff now focus more on high-value customer work. The system integrates with airlines, hotels, and financial systems. TravelEssence delivers hyper-personalized travel experiences at scale.

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TX Group - Media - Large

Zurich, Switzerland

OutSystems helped TX Group, a leading European media company, replace its legacy billing system in just 7 months. The new AI-powered billing engine streamlined invoicing for 16 business units and int...egrated with Workday. TX Group achieved 3x faster development and saves over €160,000 annually. The OutSystems Agent Workbench enabled rapid deployment of an AI agent for invoice data analysis, reducing manual work and improving transparency. Weekly enhancements now deliver ongoing value to the business.

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Leveraging Generative AI in Your OutSystems Apps

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Frequently Asked Questions(FAQ)

for OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .

What are the top features of OutSystems?

Personalization, Widgets and Alerts: popups & Notifications are some of the top features of OutSystems.

Who uses OutSystems?

OutSystems is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are OutSystems alternatives?

Tithe.Ly, Floify, Bonjoro and Pipeliner CRM are popular alternatives for OutSystems.

Where is OutSystems located?

OutSystems is headquartered at Groenewoudsedijk 61 3528 BG Utrecht, NL.
lightning

Peers used OutSystems for sending & publishing communications and onboarding

OutSystems Competitors

OutSystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5 ★

Read Reviews (38)
Custom Reports

3.91/5 ★

Read Reviews (334)
Analytics

2.96/5 ★

Read Reviews (163)

OutSystems Integrations

OutSystems integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.46/5 ★

Read Reviews (142)
Data Import

4.30/5 ★

Read Reviews (204)

FICO Decision Central

3.93 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FICO Data Orchestrator

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FICO Blaze Advisor

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Informa TechTarget Modern BANT Leads

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Ping Identity

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for OutSystems

Velocify

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Chartbeat

3.89 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Recurly

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

TrueContext (formerly ProntoForms)

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PDF-XChange

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for OutSystems

Overall Risk Meter

Low Medium High

Top Failure Risks for OutSystems

OutSystems. News

Product

96% of Organizations Use AI Agents: 2026 OutSystems Research

OutSystems released its 2026 State of AI Development report, revealing that 96% of organizations are using AI agents, with 97% exploring broader AI strategies. The report highlights challenges in governance as AI adoption grows. OutSystems introduced Agentic Systems Engineering to help manage AI sprawl and improve governance. The report underscores a shift from AI experimentation to execution in enterprises.

Read more →
Product

OutSystems Introduces Agentic Systems Engineering to Power Governed, Open Enterprise AI

OutSystems has introduced Agentic Systems Engineering, a new approach designed to enhance governed, open enterprise AI. This initiative aims to empower organizations with robust AI capabilities while ensuring compliance and governance.

Read more →
Product

OutSystems launches agentic systems engineering for AI

OutSystems has launched Agentic Systems Engineering for enterprise AI development, featuring the Enterprise Context Graph and an updated version of Mentor. This approach aims to enhance AI development by providing a shared view of applications and workflows, addressing integration challenges in complex technology estates. The launch supports an open ecosystem, allowing the use of external coding tools. Early adopters like Kent State University and SRS Distribution report significant improvements in development efficiency.

Read more →
Product

OutSystems introduces Agentic Systems Engineering

OutSystems has introduced Agentic Systems Engineering, a new AI development approach designed to enhance enterprise software development. This initiative includes the Enterprise Context Graph, which provides a comprehensive understanding of enterprise architecture. The next generation of OutSystems Mentor integrates this approach, enabling developers to build secure, compliant systems using agentic tools. An early access program is expected in Q2 2026.

Read more →

OutSystems. Profile

Company Name

OutSystems.

Company Website

https://www.outsystems.com/

HQ Location

Groenewoudsedijk 61 3528 BG Utrecht, NL

Employees

1001-5000

Social

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Financials

SERIES E