OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Sales Document Management
  • Business Development
  • Content Management
  • Community Building
  • Products & Pricelist Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
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OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We also have an application development which allows us more workflow, speed and efficient use...." Peer review by David R, Executive Assistant

Peer review evidence (same sources as the product rating summary)

"...Sitting together behind the monitor and build the application they want/need, making modifications on the fly and see the result right away after 1-click-publish...." Peer review by Rob v., Information Technology and Services
"...It will be good tool to start learning of developing web application, and fill the requirement of professional developer. ...." Peer review by Yukie W., Sales Support Specialist, Information Technology and Services
"...Customer engagement...." Peer review by Mari Pantoja-Smith, MSN-RN, Corporate Director - Hospital Based Solutions, MEDNAX

OutSystems, Tithe.ly, Floify, Bonjoro, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

What Are the key features of OutSystems for Sending & Publishing Communications?

How efficiently Does OutSystems manage your Onboarding?

How does OutSystems address your Engagement Management Challenges?

How does OutSystems address your Workflow Management Challenges?

What benefits does OutSystems offer for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Advanced Mortgage - Financial Services - Medium

OutSystems Brings Governed Agentic Systems To Consumer Lending

OutSystems introduces Governed Agentic Systems to enhance consumer lending for Advanced Mortgage. This solution aims to streamline lending processes and improve efficiency in the financial services s...ector.

Read on →
 

#machinecongcc #gcc #globalcapabilitycenters #enterpriseai #leadership #outsystems

Vivek Ganesh, Country Head and Regional VP at OutSystems, discussed the evolution of software development and India's GCC ecosystem at the MachineCon GCC Summit 2026. He highlighted the shift to AI-e...nabled application development and the role of GCCs in various industries, emphasizing the opportunities for Indian tech talent in building business-critical applications using the OutSystems platform.

Read on →
 

NYK Line Cuts Dev Time by 50% to Deploy 30 Apps | OutSystems

NYK Line has adopted OutSystems to modernize its digital infrastructure, achieving a 50% reduction in development time for 30 applications. The AI-powered low-code platform enhances NYK Line's operat...ional systems, supporting business agility and growth. OutSystems facilitates rapid prototyping and component standardization, improving development efficiency and enabling quick application deployment.

Read on →
 

Western Union - Financial Services - Very Large

Denver, USA

Western Union used OutSystems to launch digital banking apps in Germany and Romania in just 11 months. The company wanted to speed up app development, improve agility, and deliver better digital expe...riences. OutSystems enabled Western Union to build a multi-currency banking app and over 20 internal apps, cutting frontend development time to under four months. The platform helped reduce developer onboarding time and resource needs. Western Union now brings new products to market at least twice as fast as competitors.

 

VÍS - Insurance - Medium

Reykjavik, Iceland

OutSystems helped VÍS, a leading Icelandic insurance company, launch a telematics-based car insurance product in just 4 months. The new app, Ökuvísir, sets premiums based on driver behavior, not age ...or car type. It became the most downloaded app in Iceland at launch. The solution improved customer experience and enabled rapid digital innovation. VÍS used OutSystems to integrate with telematics and core insurance systems, supporting ongoing product evolution.

 

TeamWork - Information Technology And Services - Large

Lyon, France

OutSystems helped TeamWork build over 15 applications and 4 AI agents for 400+ users. TeamWork used OutSystems' low-code and AI agent features to speed up app development and automate business proces...ses. The new solutions improved consultant efficiency and turned non-billable hours into revenue. AI agents now handle customer support, recruitment, and meeting summaries. TeamWork saw a 25% reduction in resolution time and 20% of incidents resolved automatically.

Leveraging Generative AI in Your OutSystems Apps

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Frequently Asked Questions (FAQ)

What buyers ask before choosing OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .

What are the top features of OutSystems?

Personalization, Widgets and Alerts: popups & Notifications are some of the top features of OutSystems.

Who uses OutSystems?

OutSystems is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are OutSystems alternatives?

Tithe.Ly, Floify, Bonjoro and Pipeliner CRM are popular alternatives for OutSystems.

Where is OutSystems located?

OutSystems is headquartered at Groenewoudsedijk 61 3528 BG Utrecht, NL.
lightning

Peers used OutSystems for sending & publishing communications and onboarding

OutSystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (38)
Custom Reports

3.91/5

Read Reviews (334)
Analytics

2.96/5

Read Reviews (163)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (38)
Custom Reports

3.91/5

Read Reviews (334)
Analytics

2.96/5

Read Reviews (163)

Software Failure Risk Guidance

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for OutSystems

Overall Risk Meter

Low Medium High

Top Failure Risks for OutSystems

OutSystems. News

Product

OutSystems Expands Agentic Industry Solutions

OutSystems expands its Agentic Industry Solutions for banking, enhancing consumer lending processes by integrating agents, applications, and workflows into a governed system. This approach aids banks like KeyBank and Paragon Bank in modernizing lending operations, ensuring compliance and efficiency. The solution includes mobile and web applications, data models, and deterministic workflows, addressing manual tasks in lending.

Awards

OutSystems Ranks #1 in G2’s Enterprise Grid® Report for AI App Builders, Named a Leader in Agentic AI

OutSystems has been ranked #1 in G2’s Enterprise Grid® Report for AI App Builders and recognized as a leader in Agentic AI. This accolade highlights OutSystems' leadership in enterprise agentic systems, reflecting its growing influence in AI-powered application development.

Partnership

OutSystems & AWS Launch Agentic AI Solutions

OutSystems and AWS have launched Agentic AI Solutions, a collaborative effort to accelerate application development and modernize legacy systems. This partnership aims to streamline operations and enhance customer experiences through custom agent creation.

Product

OutSystems Press Releases

OutSystems and AWS have expanded their partnership to deliver enterprise Agentic AI solutions. This collaboration aims to address model fragmentation and legacy system technical debt, enhancing AI capabilities for enterprises.

OutSystems. Profile

Company Name

OutSystems.

Company Website

https://www.outsystems.com/

HQ Location

Groenewoudsedijk 61 3528 BG Utrecht, NL

Employees

1001-5000

Social

Financials

SERIES E