OutSystems Overview

OutSystems helps developers rapidly build serious applications with a visual, model-driven environment and AI assistance. Platform services and automation enhance the entire application lifecycle efficiently.

Use Cases

Customers recommend Sending & Publishing Communications, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using OutSystems.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Sales Document Management
  • Business Development
  • Content Management
  • Community Building
  • Products & Pricelist Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using OutSystems.

Other priorities:

  • Improve ROI
  • Scale Best Practices
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Consistency
  • Improve Efficiency
  • Improve Visibility
See all business priorities See less business priorities

OutSystems Use-Cases and Business Priorities: Customer Satisfaction Data

OutSystems works with different mediums / channels such as Mobile. Mobile App. Offline etc.

OutSystems's features include Personalization, Widgets, Alerts: Popups & Notifications, etc. and OutSystems support capabilities include Email Support, Phone Support, Chat Support, etc. also OutSystems analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I'm helping my client build an Employee Engagement application, which is branded separately for each of their customers...." Peer review by Andrew B., Computer Software

OutSystems, Tithe.ly, Floify, Bonjoro, Pipeliner CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OutSystems

Top Industries

  • Information Technology and Services
  • Computer Software
  • Management Consulting

Popular in

  • Enterprise
  • Mid Market
  • Small Business

OutSystems is popular in Information Technology And Services, Computer Software, and Management Consulting and is widely used by Enterprise, Mid Market, and Small Business.

OutSystems Customer wins, Customer success stories, Case studies

What solutions does OutSystems provide for Sending & Publishing Communications?

What benefits does OutSystems offer for Onboarding?

What benefits does OutSystems offer for Engagement Management?

How does OutSystems facilitate Workflow Management?

How can OutSystems optimize your Helpdesk Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well OutSystems solved their CRM needs. Cuspera uses 2972 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

NYK Line Cuts Dev Time by 50% to Deploy 30 Apps | OutSystems

NYK Line has adopted OutSystems to modernize its digital infrastructure, achieving a 50% reduction in development time for 30 applications. The AI-powered low-code platform enhances NYK Line's operat...ional systems, supporting business agility and growth. OutSystems facilitates rapid prototyping and component standardization, improving development efficiency and enabling quick application deployment.

Read on →
 

OutSystems Powers Indias First Fully Paperless Mortgage Platform for Grihum Housing Finance

OutSystems has enabled Grihum Housing Finance to launch India's first fully paperless mortgage platform using its AI-powered low-code development platform. This transformation has streamlined Grihum'...s operations by integrating multiple applications into a single system, enhancing loan approval speed and cost efficiency. The platform also incorporates OutSystems AI Agent Workbench to automate property deviation analysis, boosting compliance and underwriting accuracy.

Read on →
 

OutSystems Transforms Scoot's Disruption Management System to Elevate ...

Scoot, a subsidiary of Singapore Airlines, has adopted OutSystems' AI-powered low-code platform to modernize its flight disruption management system. This transformation enabled Scoot to develop the ...Virtual Operations Command Center (vOCC) application, significantly improving operational efficiency and communication during disruptions. The new system has doubled development speed, increased data visibility by 90%, and reduced manual processing time by over 60%.

Read on →

Banco Santander Consumer Portugal - Banking - Large

OutSystems helped Banco Santander Consumer Portugal replace 70% of its core systems. The bank launched 14 new applications and saw over 90% of partners adopt digital onboarding. OutSystems' low-code ...platform enabled faster innovation and improved agile practices. The bank streamlined operations and delivered new digital channels. This digital transformation boosted customer experience and revenue.

Read on →

Waka Kotahi New Zealand Transport Agency - Government Administration - Large

OutSystems helped Waka Kotahi New Zealand Transport Agency modernize its driver license testing system. The agency replaced outdated, manual processes with a cloud-based platform. The new solution wa...s delivered in under six months. Administration time dropped by 20%. The platform now supports 185,000 driving theory exams each year. This improved efficiency and reduced business risk for the agency.

Read on →

Petrobras - Oil & Energy - Very Large

OutSystems helped Petrobras speed up internal audits using generative AI. The Digital Audit team built Raí, an AI-powered app, to surface auditing rules and best practices fast. Auditors cut research... time by up to 90%. Answers now come in seconds, not days. OutSystems enabled quick development, flexible integration, and a better user experience for auditors.

Read on →

Leveraging Generative AI in Your OutSystems Apps

Video Thumbnail

Frequently Asked Questions(FAQ)

for OutSystems

What is OutSystems used for?

OutSystems is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Sending & Publishing Communications, Onboarding and Engagement Management .

What are the top features of OutSystems?

Personalization, Widgets and Alerts: popups & Notifications are some of the top features of OutSystems.

Who uses OutSystems?

OutSystems is used by Information Technology And Services, Computer Software and Management Consulting among other industries.

What are OutSystems alternatives?

Tithe.Ly, Floify, Bonjoro and Pipeliner CRM are popular alternatives for OutSystems.

Where is OutSystems located?

OutSystems is headquartered at Groenewoudsedijk 61 3528 BG Utrecht, NL.
lightning

Peers used OutSystems for sending & publishing communications and onboarding

OutSystems Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (38)
Custom Reports

3.91/5

Read Reviews (334)
Analytics

2.96/5

Read Reviews (163)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.28/5

Read Reviews (38)
Custom Reports

3.91/5

Read Reviews (334)
Analytics

2.96/5

Read Reviews (163)

Software Failure Risk Guidance

?

for OutSystems

Overall Risk Meter

Low Medium High

Top Failure Risks for OutSystems

OutSystems. News

Product

OutSystems launches agentic systems engineering for AI

OutSystems has launched Agentic Systems Engineering for enterprise AI development, featuring the Enterprise Context Graph and an updated version of Mentor. This approach aims to enhance AI development by providing a shared view of applications and workflows, addressing integration challenges in complex technology estates. The launch supports an open ecosystem, allowing the use of external coding tools. Early adopters like Kent State University and SRS Distribution report significant improvements in development efficiency.

Product

OutSystems introduces Agentic Systems Engineering

OutSystems has introduced Agentic Systems Engineering, a new AI development approach designed to enhance enterprise software development. This initiative includes the Enterprise Context Graph, which provides a comprehensive understanding of enterprise architecture. The next generation of OutSystems Mentor integrates this approach, enabling developers to build secure, compliant systems using agentic tools. An early access program is expected in Q2 2026.

Partnership

OutSystems News and Updates

OutSystems has launched the Elevate Partner Program, designed to enhance ecosystem excellence in the agentic AI era. This new value-based framework aims to incentivize innovation in agentic AI and drive customer success.

Awards

OutSystems Press Releases

OutSystems has been named a leader for AI agent builders in the 2026 G2 Grid Report, achieving a 95 NPS and a 100% Ease of Admin score. This recognition underscores OutSystems' excellence in enterprise AI agent development.

OutSystems. Profile

Company Name

OutSystems.

Company Website

https://www.outsystems.com/

HQ Location

Groenewoudsedijk 61 3528 BG Utrecht, NL

Employees

1001-5000

Social

Financials

SERIES E