Basecamp Overview
This is a summary of the comprehensive capabilities and benefits of Basecamp based on over 35718 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Basecamp, Trello, Asana, Wrike, Airtable, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Basecamp is right for your needs? Our Cuspera AI engine can evaluate how Basecamp fits your specific business needs, industry, and context. Get your personalized assessment report today.
Basecamp supports business activities such as:
- Collaboration
- Communication Management
- Sales Document Management
- Content Management
- Workflow Management
Basecamp can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, Improve Visibility, Launch New Products, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Basecamp's capabilities include Alerts: Popups & Notifications, Personalization, Templates, etc.
Basecamp was founded in 1999. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Things are getting done far more efficiently, and with more autonomy. Also- we have eliminated 95% of our paper usage- which for a sustainable forestry company is HUGE. " - Daniel O’Neill
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Basecamp solved their Project Management needs. Cuspera uses 35718 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Basecamp.
Use Cases
Peers recommend Collaboration , Communication Management , Sales Document Management , as the business use cases that they have been most satisfied while using Basecamp.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration |
4.57/5 ★ |
"...Product is an online tool that enables collaboration among many different members of the team regardless of location...." Peer review by User in Banking, Banking |
| Communication Management with E-Mail |
4.20/5 ★ |
"...I also like the fact that you can respond to posts via email without having to do it through the program...." Peer review by grant m. |
| sending & publishing communications |
3.90/5 ★ |
"...The ability to reply via email to site postings is another big plus. ...." Peer review by Adam W., Principal |
| tracking & monitoring communications |
4.69/5 ★ |
"...The app has built-in flowcharting (called Blueprints) where you can assign team members to different steps, issue tracking, social tracking, time tracking for team members, task organization, and incredibly in-depth reporting options based around all of these...." Top Project Management Software for 2019 |
| Sales Document Management |
4.48/5 ★ |
"...The ease of putting things into designated folders and the ability to share documents and message anyone in my class...." Peer review by Claire B, Customer Service Representative Lead, Consumer Services |
| document sharing |
4.68/5 ★ |
"...To Do Lists, Chats, Calendars, Organizing Files/docs, sharing with clients...it's everything I need for my Graphic Design Business to keep everything organized and documented. . ...." Peer review by Maria E., Creative Director, Design |
| contract management |
4.55/5 ★ |
"...It allows for remote or contract members to seamlessly ramp up on a project or stay in the know despite all other factors...." Peer review by User in Marketing and Advertising, Marketing and Advertising |
| proposal & quote management |
3.69/5 ★ |
"...It has allowed managing the project in a more practical and organized way without losing the initial guidelines and the proposed objectives, in addition, they have been able to finish in the estimated time and desired quality of the work...." Peer review by Martha C, Customer Service Representative, Retail |
| digital signature |
1.49/5 ★ |
"...It helps the director follow up with teh sales team and ensure that they complete their tasks when it comes to contract and document signatures...." Peer review by Nathalie Harput, Executive Assistant, McGill Immobilier |
| PEER EXPERIENCES | |
|---|---|
| Collaboration |
4.57/5 ★ |
"...Product is an online tool that enables collaboration among many different members of the team regardless of location...." Peer review by User in Banking, Banking |
|
| Communication Management with E-Mail |
4.20/5 ★ |
"...I also like the fact that you can respond to posts via email without having to do it through the program...." Peer review by grant m. |
|
| sending & publishing communications |
4.20/5 ★ |
| tracking & monitoring communications |
4.20/5 ★ |
| Sales Document Management |
4.48/5 ★ |
"...The ease of putting things into designated folders and the ability to share documents and message anyone in my class...." Peer review by Claire B, Customer Service Representative Lead, Consumer Services |
|
| document sharing |
4.48/5 ★ |
| contract management |
4.48/5 ★ |
| proposal & quote management |
4.48/5 ★ |
| digital signature |
4.48/5 ★ |
83+ more Business Use Cases
Our AI advisor, Wyz, harnessed 35718 insights from peers and experts to help you assess how these Basecamp use cases fit your Project Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Things are getting done far more efficiently, and with more autonomy. Also- we have eliminated 95% of our paper usage- which for a sustainable forestry company is HUGE. Testimonial By Daniel O’Neill |
|
It makes responding more organized and more interactive. I also like how you can see all the responses at a glance unlike email. Once you delete previous emails you can not see the trail of responses. Testimonial By Tammy Bradley |
|
Our company has grown immensely in organization and efficiency. We have everything organized according to clients, projects, employees, etc., resulting in clear and concise communication amongst employees and with clients. Testimonial By Katie Greathouse |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Daniel O’Neill Ramblewild LLC |
Things are getting done far more efficiently, and with more autonomy. Also- we have eliminated 95% of our paper usage- which for a sustainable forestry company is HUGE. Testimonial By Daniel O’Neill |
|
Tammy Bradley Zoro |
It makes responding more organized and more interactive. I also like how you can see all the responses at a glance unlike email. Once you delete previous emails you can not see the trail of responses. Testimonial By Tammy Bradley |
|
Katie Greathouse Health Economic Advisors, Inc. |
Our company has grown immensely in organization and efficiency. We have everything organized according to clients, projects, employees, etc., resulting in clear and concise communication amongst employees and with clients. Testimonial By Katie Greathouse |
Frequently Asked Questions(FAQ)
for Basecamp
What is Basecamp?
What is Basecamp used for?
What are the top features of Basecamp?
Who uses Basecamp?
What are Basecamp alternatives?
Where is Basecamp located?
Popular Business Setting
for Basecamp
Top Industries
- Marketing and Advertising
- Education
- Computer Software
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Basecamp to Improve internal communications and Acquire customers
Basecamp Alternatives
Peer and Expert Opinion on Features
for Basecamp
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (2111) |
| Personalization | Read Reviews (1366) |
| Templates | Read Reviews (440) |
| Dashboard | Read Reviews (383) |
| Recording | Read Reviews (352) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (2111) |
| Personalization | Read Reviews (1366) |
| Templates | Read Reviews (440) |
| Dashboard | Read Reviews (383) |
| Recording | Read Reviews (352) |
IT and Other Capabilities
for Basecamp
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3105) |
| Data Import | Read Reviews (4411) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3105) |
| Data Import | Read Reviews (4411) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (203) |
| Email Support | Read Reviews (416) |
| Chat Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (3483) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (203) |
| Email Support | Read Reviews (416) |
| Chat Support | Read Reviews (237) |
| 24/7 Support | Read Reviews (3483) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (245) |
| Custom Reports | Read Reviews (4432) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (32) |
| Analytics | Read Reviews (245) |
| Custom Reports | Read Reviews (4432) |
Software Failure Risk Guidance
?for Basecamp
Overall Risk Meter
Top Failure Risks for Basecamp
Vendor Profile Details
HQ Location
Chicago, USA
Employees
11-50
Social
Financials
SERIES A
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