Adobe Analytics Overview

Adobe Analytics provides insights on the customer journey by mixing and analyzing data from all channels, offering versatile reporting and predictive intelligence to enhance ROI and customer relationships. It uses AI and machine learning to uncover hidden opportunities and predict future behaviors.

Use Cases

Customers recommend Social Media Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Adobe Analytics.

Other use cases:

  • Advertisement
  • Funnel Analysis
  • Channel Marketing
  • Digital Marketing
  • Content Management
  • Communication Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Adobe Analytics.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Consistency
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Adobe Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Adobe Analytics works with different mediums / channels such as Website. and Mobile.

Adobe Analytics's features include Dashboard, Personalization, Predictive Analytics, etc. and Adobe Analytics support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Adobe Analytics analytics capabilities include Analytics, and Custom Reports.

Reviews

"Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined custo...mer experience that keeps shoppers engaged" - Jeffrey Lack

Adobe Analytics, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Adobe Analytics

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Internet

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Adobe Analytics is popular in Marketing And Advertising, Computer Software, and Internet and is widely used by Large Enterprise, Mid Market, and Enterprise.

Comprehensive Insights on Adobe Analytics Use Cases

How efficiently Does Adobe Analytics manage your Social Media Management?

How can Adobe Analytics enhance your Engagement Management process?

How efficiently Does Adobe Analytics manage your Campaign Management?

What benefits does Adobe Analytics offer for Funnel Analysis?

61+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Adobe Analytics solved their Digital Analytics needs. Cuspera uses 9772 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Adobe Analytics testimonial

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack
Adobe Analytics testimonial

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove
Adobe Analytics testimonial

Jordan Capp

head of digital marketing

Swinburne University of Technology

We had to change our plans because of the COVID-19 pandemic and we knew we wanted to create something that took advantage of our existing investment in Adobe Experience Cloud. We wanted to create an experience that was largely experience based, just like our university. Testimonial By Jordan Capp
CUSTOMERS TESTIMONIALS
Adobe Analytics testimonial

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack
Adobe Analytics testimonial

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove
Adobe Analytics testimonial

Jordan Capp

head of digital marketing

Swinburne University of Technology

We had to change our plans because of the COVID-19 pandemic and we knew we wanted to create something that took advantage of our existing investment in Adobe Experience Cloud. We wanted to create an experience that was largely experience based, just like our university. Testimonial By Jordan Capp

Case Studies

Computer Software

Case Study ServiceNow

How ServiceNow selects Adobe Experience Platform to advance B2B customer experience with Adobe Analytics

Education

Case Study Swinburne University of Technology

How Swinburne University of Technology reimagined the Open Day experience

Education

Case Study Navitas

How Navitas opens up new possibilities for students with Adobe Analytics

Manufacturing

Case Study Bridgestone

How Bridgestone re-aligned its digital marketing with Adobe Analytics

Education

Case Study Navitas

How Navitas opens up new possibilities for students with Adobe Analytics

Manufacturing

Case Study Bridgestone

How Bridgestone re-aligned its digital marketing with Adobe Analytics

Video

CJA Lookups for Lookup and Profile Data

Video Thumbnail

Frequently Asked Questions(FAQ)

for Adobe Analytics

What is Adobe Analytics?

Adobe Analytics provides insights on customer journey. Adobe helps to mix, match, and analyze data from anywhere in the customer journey. and also get versatile reporting, predictive intelligence, and more. It helps to improve ROI and enhance customer relationships.

It provides web analytics with a vast set of tools that turn streaming web data into insights. It helps to bring data from all channels under one roof to deliver real-time insights based on true 360-degree customer views. It's AI and machine learning bring out hidden opportunities and answers to everyone by analyzing customer data, find patterns, and predict future behavior such as churn or a likelihood to convert.

What is Adobe Analytics used for?

Adobe Analytics is a Digital Analytics Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Management, Engagement Management and Campaign Management .

What are the top features of Adobe Analytics?

Dashboard, Personalization and Predictive analytics are some of the top features of Adobe Analytics.

Who uses Adobe Analytics?

Adobe Analytics is used by Marketing And Advertising, Computer Software and Internet among other industries.

What are Adobe Analytics alternatives?

TWIPLA, Klipfolio, Buildfire and Unity Platform are popular alternatives for Adobe Analytics.

Where is Adobe Analytics located?

Adobe Analytics is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.
lightning

Peers used Adobe Analytics for social media management and engagement management

Adobe Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.72/5

Read Reviews (79)
Analytics

4.18/5

Read Reviews (2592)
Custom Reports

3.99/5

Read Reviews (3145)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.72/5

Read Reviews (79)
Analytics

4.18/5

Read Reviews (2592)
Custom Reports

3.99/5

Read Reviews (3145)

Software Failure Risk Guidance

?

for Adobe Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Analytics

Adobe Inc. News

Partnership

LTIMindtree and Adobe launch AI - led marketing unit BlueVerse CraftStudio

LTIMindtree and Adobe have launched BlueVerse CraftStudio, an AI-led marketing unit aimed at enhancing marketing operations. This collaboration integrates Adobe's AI-powered tools, such as Creative Cloud and Firefly Services, with LTIMindtree's marketing expertise. The initiative aims to streamline marketing processes, improve campaign effectiveness, and reduce time-to-market by over 50%, thus supporting revenue generation and efficiency for clients.

Product

Adobe growth through AI and subscription

Adobe's Q2 2025 results show strong growth driven by its creative and experience cloud platforms and the adoption of generative AI tools like Firefly. The company launched the LLM Optimizer in June 2025, enhancing brand visibility and customer engagement. Subscription revenue, particularly from Creative Cloud and Document Cloud, continues to drive sustainability and long-term growth.

Product

Adobe ( ADBE ) Launches Agent Orchestrator to Scale AI - Powered Marketing

Adobe has launched Agent Orchestrator, a tool designed to enhance AI-powered marketing capabilities.

Partnership

Adobe Express and Box Partner to Bring Industry-Leading Creativity and AI Tools to Businesses - Adobe

Adobe Express and Box are working together to provide creative and AI tools for businesses.

Adobe Inc. Profile

Company Name

Adobe Inc.

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A