Adobe Analytics Overview

This is a summary of the comprehensive capabilities and benefits of Adobe Analytics based on over 9772 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Adobe Analytics, Kissmetrics, Google Analytics 360, Matomo, Google Analytics, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Adobe Analytics is right for your needs? Our Cuspera AI engine can evaluate how Adobe Analytics fits your specific business needs, industry, and context. Get your personalized assessment report today.

Adobe Analytics supports business activities such as:

  • Social Media Management
  • Engagement Management
  • Campaign Management
  • Advertisement
  • Funnel Analysis

Adobe Analytics can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve ROI, Increase Sales & Revenue, Improve Digital And Social Presence, etc. It can help manage these activities if you use Website and Mobile for these needs. As a solution, Adobe Analytics's capabilities include Dashboard, Personalization, Predictive Analytics, etc.

Adobe Analytics was founded in 1982. Marketing and Advertising Vertical is its biggest customer base.

Reviews

"Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today " - Susie Emmerling

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Adobe Analytics solved their Digital Analytics needs. Cuspera uses 9772 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Adobe Analytics.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Scale Best Practices
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Build Brand Awareness
  • Increase Customer Life Time Value
  • Improve Consistency
  • Launch New Products
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Adobe Analytics.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Website

4.39/5 ★

Read Reviews (312)

"...I've used Adobe Analytics to analyze user behavior on site and in apps for media, search, and lead generation clients...."
social media analytics

4.34/5 ★

Read Reviews (286)

"...You can automatically pull Adobe report into Excel which makes analytics reporting way easier...."
scheduling post to social media

4.87/5 ★

Read Reviews (17)

"...By far one of the easiest and best apps to make visual content / quote posts for social media with a wide range of free photos and styles...."
monitoring social media

4.16/5 ★

Read Reviews (2)

"...It recognizes mobile visitors, determine the effectiveness of video procedures and track the social media networks to provide a strong impression about the effect of investment through this software...."
engaging on social media

3.69/5 ★

Read Reviews (1)

"...By far one of the easiest and best apps to make visual content / quote posts for social media with a wide range of free photos and styles...."
Engagement Management with Website and Mobile

4.99/5 ★

Read Reviews (191)

"...Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes...."
engaging and following up

4.98/5 ★

Read Reviews (96)

"...Adobe has all the tools I need to analyze website traffic and engagement..."
Campaign Management with Website

4.92/5 ★

Read Reviews (186)

"...Fusion uses Adobe Analytics on behalf of our clients to track recruitment marketing campaigns and visitor behavior on career websites for hospitals and health systems...."
campaign analytics

4.75/5 ★

Read Reviews (34)

"...I recently used Adobe Analytics to identify campaign traffic from email...."
campaign monitoring

4.43/5 ★

Read Reviews (17)

"...CPID tracking campaign mode THe path funnel menu..."
PEER EXPERIENCES
Social Media Management with Website

4.39/5 ★

Read Reviews (312)

"...I've used Adobe Analytics to analyze user behavior on site and in apps for media, search, and lead generation clients...." Peer review by Kim S, Senior Manager, Marketing Analytics, Internet
social media analytics

4.39/5 ★

Read Reviews (286)

scheduling post to social media

4.39/5 ★

Read Reviews (17)

monitoring social media

4.39/5 ★

Read Reviews (2)

engaging on social media

4.39/5 ★

Read Reviews (1)

Engagement Management with Website and Mobile

4.99/5 ★

Read Reviews (191)

"...Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes...." Testimonial by Paul Lovegrove, chief operating officer, Navitas
engaging and following up

4.99/5 ★

Read Reviews (96)

Campaign Management with Website

4.92/5 ★

Read Reviews (186)

"...Fusion uses Adobe Analytics on behalf of our clients to track recruitment marketing campaigns and visitor behavior on career websites for hospitals and health systems...." Peer review by Georgia Dardick, Co-Founder, Fusion Marketing Group
campaign analytics

4.92/5 ★

Read Reviews (34)

campaign monitoring

4.92/5 ★

Read Reviews (17)

61+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9772 insights from peers and experts to help you assess how these Adobe Analytics use cases fit your Digital Analytics needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove
CUSTOMERS TESTIMONIALS

Susie Emmerling

vice president of marketing operations

ServiceNow

Adobe Experience Platform will help empower our team to understand our customers better, ultimately resulting in more personalized and valuable engagements — a powerful tool for any brand looking to succeed today Testimonial By Susie Emmerling

Jeffrey Lack

VP of digital marketing

Bridgestone

Every time you add a step to the purchasing process, you lose up to 30 percent of your potential buyers. This isn’t just about Bridgestone’s success, it’s also about supporting our affiliated dealers and retail partners with a more streamlined customer experience that keeps shoppers engaged Testimonial By Jeffrey Lack

Paul Lovegrove

chief operating officer

Navitas

We have a large volume of students who are exploring programs with us at any time. Adobe Marketo Engage has helped us stay engaged with them over their long decision-making processes. Testimonial By Paul Lovegrove

Case Studies

COMPANY CASE STUDIES
Case Study Swinburne University of Technology

How Swinburne University of Technology reimagined the Open Day experience

Read More
Case Study Bridgestone

How Bridgestone re-aligned its digital marketing with Adobe Analytics

Read More
Case Study Navitas

How Navitas opens up new possibilities for students with Adobe Analytics

Read More

Frequently Asked Questions(FAQ)

for Adobe Analytics

What is Adobe Analytics?

Adobe Analytics provides insights on customer journey. Adobe helps to mix, match, and analyze data from anywhere in the customer journey. and also get versatile reporting, predictive intelligence, and more. It helps to improve ROI and enhance customer relationships.

What is Adobe Analytics used for?

Adobe Analytics is a Digital Analytics Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Social Media Management, Engagement Management and Campaign Management .

What are the top features of Adobe Analytics?

Dashboard, Personalization and Predictive analytics are some of the top features of Adobe Analytics.

Who uses Adobe Analytics?

Adobe Analytics is used by Marketing And Advertising, Computer Software and Internet among other industries.

What are Adobe Analytics alternatives?

Kissmetrics, Google Analytics 360, Matomo and Google Analytics are popular alternatives for Adobe Analytics.

Where is Adobe Analytics located?

Adobe Analytics is headquartered at 345 Park Avenue, San Jose, CA 95110-2704.

Popular Business Setting

for Adobe Analytics

Top Industries

  • Marketing and Advertising
  • Computer Software
  • Internet

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

Peers used Adobe Analytics to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Adobe Analytics

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.26/5 ★

Read Reviews (271)
Personalization

4.65/5 ★

Read Reviews (131)
Predictive analytics

4.71/5 ★

Read Reviews (40)
Recording

4.42/5 ★

Read Reviews (34)
Calculator

3.71/5 ★

Read Reviews (31)
FEATURES RATINGS AND REVIEWS
Dashboard

4.26/5 ★

Read Reviews (271)
Personalization

4.65/5 ★

Read Reviews (131)
Predictive analytics

4.71/5 ★

Read Reviews (40)
Recording

4.42/5 ★

Read Reviews (34)
Calculator

3.71/5 ★

Read Reviews (31)

IT and Other Capabilities

for Adobe Analytics

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5 ★

Read Reviews (399)
Data Import

3.82/5 ★

Read Reviews (1072)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.05/5 ★

Read Reviews (399)
Data Import

3.82/5 ★

Read Reviews (1072)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.23/5 ★

Read Reviews (420)
Phone Support

2.78/5 ★

Read Reviews (48)
Chat Support

2.71/5 ★

Read Reviews (54)
Email Support

2.37/5 ★

Read Reviews (39)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.23/5 ★

Read Reviews (420)
Phone Support

2.78/5 ★

Read Reviews (48)
Chat Support

2.71/5 ★

Read Reviews (54)
Email Support

2.37/5 ★

Read Reviews (39)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (79)
Analytics

4.18/5 ★

Read Reviews (2592)
Custom Reports

3.99/5 ★

Read Reviews (3145)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (79)
Analytics

4.18/5 ★

Read Reviews (2592)
Custom Reports

3.99/5 ★

Read Reviews (3145)

Software Failure Risk Guidance

?

for Adobe Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Adobe Analytics

Vendor Profile Details

Company Name

Adobe

Company Website

https://www.adobe.com/#

Year Founded

1982

HQ Location

345 Park Avenue, San Jose, CA 95110-2704

Employees

10001+

Social

Financials

SERIES A