Pendo Overview
Pendo's solutions help companies become product-led and deliver digital experiences users love. Product experience and digital adoption are enhanced by Pendo.io.
Use Cases
Customers recommend Engagement Management, Onboarding, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Pendo.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Pendo.
Pendo Use-Cases and Business Priorities: Customer Satisfaction Data
Pendo's features include Feedback Surveys, Dashboard, Personalization, etc. and Pendo support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Pendo analytics capabilities include Analytics, and Custom Reports.
Reviews
"Pendo has allowed us to quantify feature adoption, which we were not able to do before." - Chris Castle
Pendo, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Pendo
Top Industries
- Computer Software
- Internet
- Computer & Network Security
Popular in
- Mid Market
- Enterprise
- Small Business
Pendo is popular in Computer Software, Internet, and Computer & Network Security and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Pendo Use Cases
How does Pendo facilitate Engagement Management?
How can Pendo enhance your Onboarding process?
What makes Pendo ideal for Customer Feedback Management?
How does Pendo facilitate Products & Pricelist Management?
What Are the key features of Pendo for Helpdesk Management?
51+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Pendo solved their Conversion Rate Optimization needs. Cuspera uses 4611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pendo has allowed us to quantify feature adoption, which we were not able to do before. Testimonial By Chris Castle |
|
One of the things we used Pendo for was to target those users who weren’t adding “retail jobs” [a core feature of the dispatch product] and then try to increase it by calling out certain buttons. Just this past year, we were able to increase the usage of this feature by 25%. Testimonial By Sam Robinson |
|
Since launch, 10% of our marketing-sourced deals are coming through the guided test drive, and leads from the test drive experience close roughly twice as fast as leads that go through the full free trial process. Testimonial By Norm Robinson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chris Castle Director, Product Management blueprint |
Pendo has allowed us to quantify feature adoption, which we were not able to do before. Testimonial By Chris Castle |
|
Sam Robinson Product Manager Dispatch |
One of the things we used Pendo for was to target those users who weren’t adding “retail jobs” [a core feature of the dispatch product] and then try to increase it by calling out certain buttons. Just this past year, we were able to increase the usage of this feature by 25%. Testimonial By Sam Robinson |
|
Norm Robinson Knowledge Development Manager Catchpoint |
Since launch, 10% of our marketing-sourced deals are coming through the guided test drive, and leads from the test drive experience close roughly twice as fast as leads that go through the full free trial process. Testimonial By Norm Robinson |
Case Studies
CASE STUDY Okta
CASE STUDY Morgan Stanley at Work
CASE STUDY Red Hat
CASE STUDY iRobot
CASE STUDY United Airlines
CASE STUDY SkuVault
Video
Pendo Feedback: Know what to build next
Frequently Asked Questions(FAQ)
for Pendo
What is Pendo?
The Pendo Product Cloud is a single platform guiding the product through its entire journey, and enabling successful adoption and customer loyalty around it. It enables Product Led Growth for the business. It can be deployed in SaaS and other Enterprises for Product Planning, Customer Retention, and Account expansion to name a few.
Pendo enables driving of the product through its various stages that includes Product Design, Marketing, Sales, Engineering, and Customer Success. It also provides details about User adoption. Pendo’s product analytics facilitates and provides the tools required for becoming a Product Led Growth organization.
Pendo features include insights into product journey analytics, sentiment analysis through surveys and polls, messaging and guides for customers best use of the product, demand intelligence through customer feature request data, better communication features that help stakeholders align and increase visibility and control around the product.
Pendo is also available on mobile.
What is Pendo used for?
What are the top features of Pendo?
Who uses Pendo?
What are Pendo alternatives?
Where is Pendo located?
Peers used Pendo for engagement management and onboarding
Pendo Competitors
Pendo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (556) |
| Custom Reports | Read Reviews (763) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (556) |
| Custom Reports | Read Reviews (763) |
Pendo Integrations
Pendo integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pendo
Software Failure Risk Guidance
?for Pendo
Overall Risk Meter
Top Failure Risks for Pendo
Pendo News
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base - AiThority
Pendo has opened a new data center in Australia to enhance data security and compliance for its growing customer base in the Asia-Pacific region. This facility is the sixth global data center for Pendo, supporting over 120 regional customers, particularly those in regulated industries. The expansion aligns with Pendo's commitment to data privacy and its broader international growth strategy.
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base
Pendo has launched a new data center in Australia to enhance data security and comply with local privacy laws for its growing Asia-Pacific customer base. This facility supports over 120 regional clients, particularly in regulated sectors, by ensuring local data residency. The expansion aligns with Pendo's broader international growth and commitment to improving software experiences.
Pendo releases AI agent performance measurement tool
Pendo.io has launched Pendo Agent Analytics, a new tool for measuring the performance of AI agents and digital workers. This solution enables organizations to track, analyze, and optimize the effectiveness of AI-driven software experiences, providing actionable insights for improving automation and user engagement.
Pendo CEO talks founder mode, going public and his Raleigh software firms first profit - Raleigh News & Observer
Pendo CEO discusses going public, its first profit, and operating in 'founder mode' at Raleigh software firm.
Pendo Profile
HQ Location
150 Fayetteville St. Raleigh, NC 27601
Employees
101-250
Social
Financials
SERIES F
