Pendo Overview
Pendo's solutions help companies become product-led and deliver digital experiences users love. Product experience and digital adoption are enhanced by Pendo.io.
Use Cases
Customers recommend Engagement Management, Onboarding, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Pendo.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Pendo.
Pendo Use-Cases and Business Priorities: Customer Satisfaction Data
Pendo's features include Feedback Surveys, Dashboard, Personalization, etc. and Pendo support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Pendo analytics capabilities include Analytics, and Custom Reports.
Reviews
"Almost overnight, Pendo has transformed our product team from a group driven by hunches and assumptions to a data-driven department with incredible insights into our users’ behavior. It’s well worth the cost." - Jillian Igarashi
Pendo, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Pendo
Top Industries
- Computer Software
- Internet
- Computer & Network Security
Popular in
- Mid Market
- Enterprise
- Small Business
Pendo is popular in Computer Software, Internet, and Computer & Network Security and is widely used by Mid Market, Enterprise, and Small Business.
Pendo Customer wins, Customer success stories, Case studies
How can Pendo optimize your Engagement Management Workflow?
How does Pendo facilitate Onboarding?
What makes Pendo ideal for Customer Feedback Management?
How can Pendo optimize your Products & Pricelist Management Workflow?
Why is Pendo the best choice for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Pendo solved their Conversion Rate Optimization needs. Cuspera uses 4611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Almost overnight, Pendo has transformed our product team from a group driven by hunches and assumptions to a data-driven department with incredible insights into our users’ behavior. It’s well worth the cost. Testimonial By Jillian Igarashi |
|
Pendo has allowed us to communicate with our customers at a moment’s notice, reducing the amount of work required to inform and inspire our customers. Testimonial By Rachel Boyce |
|
For users that saw the guide, feature usage went up by 2000%. It’s amazing how little announcements like this can have such a huge impact. Testimonial By Kristen Hariton |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jillian Igarashi Director of Product Management Moxiworks |
Almost overnight, Pendo has transformed our product team from a group driven by hunches and assumptions to a data-driven department with incredible insights into our users’ behavior. It’s well worth the cost. Testimonial By Jillian Igarashi |
|
Rachel Boyce Product Management Manager Solarwinds |
Pendo has allowed us to communicate with our customers at a moment’s notice, reducing the amount of work required to inform and inspire our customers. Testimonial By Rachel Boyce |
|
Kristen Hariton Senior Product Marketing Manager SiteCompli |
For users that saw the guide, feature usage went up by 2000%. It’s amazing how little announcements like this can have such a huge impact. Testimonial By Kristen Hariton |
Essity - Manufacturing
Read more →JLL - Real Estate
Read more →Pendo Feedback: Know what to build next
Frequently Asked Questions(FAQ)
for Pendo
What is Pendo?
The Pendo Product Cloud is a single platform guiding the product through its entire journey, and enabling successful adoption and customer loyalty around it. It enables Product Led Growth for the business. It can be deployed in SaaS and other Enterprises for Product Planning, Customer Retention, and Account expansion to name a few.
Pendo enables driving of the product through its various stages that includes Product Design, Marketing, Sales, Engineering, and Customer Success. It also provides details about User adoption. Pendo’s product analytics facilitates and provides the tools required for becoming a Product Led Growth organization.
Pendo features include insights into product journey analytics, sentiment analysis through surveys and polls, messaging and guides for customers best use of the product, demand intelligence through customer feature request data, better communication features that help stakeholders align and increase visibility and control around the product.
Pendo is also available on mobile.
What is Pendo used for?
What are the top features of Pendo?
Who uses Pendo?
What are Pendo alternatives?
Where is Pendo located?
Peers used Pendo for engagement management and onboarding
Pendo Competitors
Pendo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (556) |
| Custom Reports | Read Reviews (763) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (556) |
| Custom Reports | Read Reviews (763) |
Pendo Integrations
Pendo integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Pendo
Software Failure Risk Guidance
?for Pendo
Overall Risk Meter
Top Failure Risks for Pendo
Pendo News
Pendo Launches Pendo for Agentforce to Unlock ROI From AI Agents in Salesforce
Pendo has launched "Pendo for Agentforce" at Dreamforce 2025, integrating its software experience management platform with Salesforce. This new product aims to enhance AI agent effectiveness by embedding Pendo's behavioral intelligence into Salesforce, enabling enterprises to track AI interactions and improve workflow outcomes. Additional capabilities for Sales Cloud, Service Cloud, and industry-specific applications were also introduced to optimize Salesforce usage.
Pendo Unveils Agent Mode: An Agentic Interface That Transforms How Enterprises Use and Act on Software Usage Data
Pendo introduced Agent Mode, a new interface that automates tasks for product teams, enhancing productivity by allowing them to focus on user challenges rather than operational work. The feature integrates with LLMs like Claude through the Model Context Protocol, offering insights and suggestions to streamline workflows. Part of Pendo's Autumn 2025 Release, Agent Mode aims to accelerate AI adoption and innovation.
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base - AiThority
Pendo has opened a new data center in Australia to enhance data security and compliance for its growing customer base in the Asia-Pacific region. This facility is the sixth global data center for Pendo, supporting over 120 regional customers, particularly those in regulated industries. The expansion aligns with Pendo's commitment to data privacy and its broader international growth strategy.
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base
Pendo has launched a new data center in Australia to enhance data security and comply with local privacy laws for its growing Asia-Pacific customer base. This facility supports over 120 regional clients, particularly in regulated sectors, by ensuring local data residency. The expansion aligns with Pendo's broader international growth and commitment to improving software experiences.
Pendo Profile
HQ Location
150 Fayetteville St. Raleigh, NC 27601
Employees
101-250
Social
Financials
SERIES F
