Latest Product Updates and Feature Enhancements on Pendo
Pendo unveils Agent Analytics to optimise AI agents - CFOtech Asia
Pendo has launched Agent Analytics, a tool designed to optimize AI agent performance by tracking user interactions and identifying friction points. The product, now generally available, helps organiz...ations monitor AI agent usage and improve user experience by analyzing workflows and detecting issues like "rage prompts." Early adopter Pushpay used the tool to enhance its conversational search agent, leading to strategic product decisions.
Pendo's Agent Analytics is Now GA, Helping Companies See and Optimize How Users Interact With Agents - Yahoo Finance
Pendo has announced the general availability of Agent Analytics, a tool designed to measure the performance and usage of AI agents. This solution helps companies optimize user interactions with AI ag...ents by providing insights into agent performance and user engagement. Early adopter Pushpay used Agent Analytics to enhance its AI search agent, improving user experience and productivity. Key features include tracking hybrid workflows, analyzing conversations, and embedding user feedback mechanisms.
Pendo Launches Pendo for Agentforce to Unlock ROI From AI Agents in Salesforce
Pendo has launched "Pendo for Agentforce" at Dreamforce 2025, integrating its software experience management platform with Salesforce. This new product aims to enhance AI agent effectiveness by embed...ding Pendo's behavioral intelligence into Salesforce, enabling enterprises to track AI interactions and improve workflow outcomes. Additional capabilities for Sales Cloud, Service Cloud, and industry-specific applications were also introduced to optimize Salesforce usage.
Pendo Unveils Agent Mode: An Agentic Interface That Transforms How Enterprises Use and Act on Software Usage Data
Pendo introduced Agent Mode, a new interface that automates tasks for product teams, enhancing productivity by allowing them to focus on user challenges rather than operational work. The feature inte...grates with LLMs like Claude through the Model Context Protocol, offering insights and suggestions to streamline workflows. Part of Pendo's Autumn 2025 Release, Agent Mode aims to accelerate AI adoption and innovation.
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base - AiThority
Pendo has opened a new data center in Australia to enhance data security and compliance for its growing customer base in the Asia-Pacific region. This facility is the sixth global data center for Pen...do, supporting over 120 regional customers, particularly those in regulated industries. The expansion aligns with Pendo's commitment to data privacy and its broader international growth strategy.
Pendo Opens Australia Data Center to Serve Growing APAC Customer Base
Pendo has launched a new data center in Australia to enhance data security and comply with local privacy laws for its growing Asia-Pacific customer base. This facility supports over 120 regional clie...nts, particularly in regulated sectors, by ensuring local data residency. The expansion aligns with Pendo's broader international growth and commitment to improving software experiences.
Pendo releases AI agent performance measurement tool
Pendo.io has launched Pendo Agent Analytics, a new tool for measuring the performance of AI agents and digital workers. This solution enables organizations to track, analyze, and optimize the effecti...veness of AI-driven software experiences, providing actionable insights for improving automation and user engagement.